There was a young who helped me. D'Lornn McMullen. A true American hero as he is serving as a…read moreMarine, but also the epitome of customer service and kindness. It was time to get a new or in my case used vehicle and he did a great job helping to look at options and figure out what made the most sense for my specific situation. Normally I try and push pretty hard on the deal, but did not in this case as I just had such a respect for him. Be aware that I brought my own financing in and theirs was quite a bit higher, so in the end went with mine and saved quite a lot of money.

Pederson quoted my wife a price for repairs in writing then when I inquired they said they made a…read moremistake and quoted me a cheaper price. They unhooked my dash cam. They said my vehicle needed a oil pan gasket one time but I hadn't noticed leaks so didn't complete the service. Then for the next inspection said the car was fine. My brake thickness also somehow increased. These and more and overcharging for services has helped me find a better mechanic.

Had my 2015 Cadillac CTS in for 65,000 mile major fluid flush; oil, coolant, transmission, brake…read moresystem, and rear differential. Bryan Durfee was my Service Advisor. The Dallenbach team did a fantastic job! They arranged for transportation home, and pick up when the service was completed to retrieve my car. The bill came in below the estimate provided. And they couldn't have been more professional. I highly recommend the Dallenbach service team for you Cadillac/GMC service needs. Bryan L.

I normally don't leave a negative review, but my experience with the service department (Abel S…read more and Ryan H.) at this dealership has been frustrating enough that I feel other customers deserve to know. We brought in our vehicle for a vibration issue that has been ongoing for months. The dealership kept the vehicle for several days on multiple occasions. Supposedly, they ran diagnostics and involved GM TAC but since they couldn't find the issue, they chalked it up to a "normal characteristic of my 2024 Escalade. Our concern was not taken seriously, and they kept referring to it as a noise when we repeatedly told them it was a vibration we were feeling not hearing. It genuinely feels like the moment they couldn't find the cause, they stopped trying and fed us with contradictory statements. For a luxury brand dealership, this level of service, transparency and accountability is far below expectations. STEER CLEAR!

We just bought a new car from Markley today- overall we had a fantastic experience. Luke managed…read moreour sale and was honest and easy to work with. Jean Paul was our financing guy and took his time explaining things to us in a way that was very reassuring and again, felt honest. One note- they gave us a very VERY low offer on our trade-in. We turned it down and got quite literally triple what they offered us from CarMax the same day. I would absolutely buy another car from them again. (Hopefully we won't have to for a long long time, because that took ALL DAY.)

Stopped in on a Saturday afternoon to look at CRV hybrids. Walked in the door to an empty desk…read morewhere it appeared there should be someone to greet customers. Walked around and looked at a few showroom displays and saw zero sales people (one customer looking abandoned at a desk). Went around another area to see the "big wigs" in their glass area. Walked back out and looked at a few cars on the lot. Never saw a single sales person. With this kind of pre-sales support, I have zero confidence. Will be driving a bit to find a dealer that acknowledges your existence and gives hope of post sales support if needed.

Greg is a rockstar! He found me exactly what I was looking for! Thanks man!!!…read more Thank goodness

By far the best car buying experience I've ever had! Greg rescued me from a very bad situation at…read moreanother car dealership where I was being taken advantage of. Not only did Greg help me get out of that terrible deal, he also sold me a way better car! He really LISTENED to my needs and wants in a vehicle and came through in more ways than one! I now have a Jeep I'm extremely happy with and have a lower payment and interest rate than what I was offered at the other dealership!! I trust him and I know he really wants to take the best care of his customers. He truly rolled out the red carpet for me and delivered my new car right to me at work! That's simply unheard of! THANK YOU GREG FROM THE BOTTOM OF MY HEART!! You're truly amazing and I'm grateful to now call you a true friend!

Gave them a call needing help finding parts and Josh was very helpful. I got a lot of information…read morefor what I needed

DO NOT GO HERE FOR YOUR OWN SANITY. This place is dishonest…read moreand will waste your time and money. Don't expect the timeframes they give you to be accurate at all. Also we were told one day the repair on my wife's Audi would be free and the next day was told it would be 550$ to replace the part she needed. They have no problem lying to you while taking your money. We now drive to Denver or Boulder Audi because this place is so bad.

I've had a lot of problems with the service department at this dealership over the years. Off the…read moretop of my head, scratching the paint on my pristine 1997 Viper and cancelling the lifetime warranty on my 2012 Durango without even explaining what was happening or why - literally just handing me a check - are examples. But I never wrote a review, I just tried to work it out directly. Currently, I've exhausted "working it out directly" the problem of a factory defect in my $75,388.42 Durango. Apparently neither the 3 year/36000 mile factory warranty, nor the $6986 extended warranty will cover it. Their claim is that I put cracks on the inside of the taillight and warped it (see photos). "Wear and tear" they say. Yeah, right - it would take an almost magical impact to warp the taillight plastic and fracture the inside without so much as a scratch on any of the surrounding paint. I have tried to work this all the way from the service desk people to the general manager Nick Weir. Do you want to buy a vehicle from dealer where they won't fix legitimate factory defects, and even when they do, it takes a fight just to get them to do the right thing?

I have completed three transactions with Fort Collins Dodge Jeep Ram, which makes this experience…read moreeven more disappointing. This is regarding a 21' Ram 1500 that was purchased new. I bought an extended warranty 3 years ago through this dealership. The truck misfired and had an exhaust leak. I had my truck towed in on March 3rd, 2026 and was told the repair was not major and should be completed within about a week. I made it clear I rely on my vehicle for business and needed to stay mobile but was assured it wouldn't be long, so I got a rental through Hertz. I still have the rental (3/24) Communication has been extremely poor. I can never get a straight answer. I have sent over 35 emails and had to call more than 20 times just to get updates. I also had to ask over five times just to receive an itemized breakdown of the repairs. After finally reviewing the estimate, I noticed what appears to be overlapping labor charges for tear-down and diagnostic work on top of the main repair, which raised additional concerns. My guess is they are not compensated through warranty, so they created enough charges so I will need to come out of pocket to cover their labor. The final estimate came in at nearly $7,000, while the warranty only covered $3,500. The warranty covers rental costs but was maxed out, so the rental will be out of pocket. The warranty company later offered an additional $1,000 and only $400 toward the rental, which still leaves a significant out-of-pocket cost. The salesman had told me there would be no out of pocket costs other than a deductible. I was only provided a partial warranty document at the time of sale, and the dealership later confirmed they also only had the declaration page on file as well and not the full contract. "Since only the first page was saved in the deal, I logged into the Alpha warranty site to download a copy. I re-scanned the copy now and replaced the declaration page with the originally signed document" I was also told the salesperson involved is no longer with the company due to issues with contracts. Instead of acknowledging that the salesman made a mistake, I was instead told "It was just you and him in the room, so it's hearsay" The GM took no responsibility or accountability for his former employee. To say I am upset would be a complete understatement! 21 days without a vehicle and from what I've been told there's still no completion date in sight?! What is going on here? Poor communication, constant excuses and unethical practices. This place is a money pit. I would avoid it at all cost!

Do not buy from these people , they sold me a $17,000 truck with cracked heads and did everything…read morethey could under the sun to hide it . 4 months later my engine cesed up because of all the headgasket sealer they put in the radiator. They don't care about you or the vehicle your considering on getting from them . Trust me on this they will rip you off with a smile !!!!

Son in law bought a car here, stopped working in a couple of days, was at the shop they use for a…read morecouple of weeks, still not working right. If you buy a used car make sure to have it checked out elsewhere! I tried to help with the matter, felt lied to alot and fed lines of BS... but that is just my opinion. ALSO do not get the emissions done right away, if he had waited and it did not pass he could have had a reason to return the car until it was Right. GET your car checked out independently before you buy!!!!