Dr. Hong's main priority maximizing profit…read more For a simple implant consultation, I was faced with exorbitant fees, poor customer service, and a total lack of care from Dr. Hong himself. At reception, I had to repeat myself to several individuals who shuffled about, shouting to patients in the waiting area, while also discussing Dr. Hong's upcoming rebranding and what name "presents the best image" When I finally got to see Dr. Hong 45 minutes later, he quickly glossed over my concerns and jumped into why fancy new (EXPENSIVE) surgery would be the best option for me. Finally, Dr. Hong stuck me in another room where I had to wait for another member of staff to convince me to schedule the expensive surgery and pay for additional costs out of pocket. Similar to other reviewers, this felt like a car dealership, not a healthcare provider. Ultimately, I had to pay over $200 for being mistreated this way. Please go elsewhere.

The staff and doctor took great care of my son. The staff was very professional, a pleasure to work…read morewith. They made it a simple imformative process upfront and then Dr. Hong took great care of my son taking out all wisdom teeth. He also called later that evening to personally check in and see how he was doing. Highly recommended.

I went in there with a tenderness on my bottom right rear 5 on 1 implant, and ended up leaving with…read moremy bottom 5 on 1 implant being ripped out under my gumline. I look like a F#$@ing monster May GOD HAVE MERCY ON YOUR SOUL

They advertised a free first consultation but charged me $1,000 as a "down payment" on a service to…read morewhich I had not yet agreed.

They were awesome. Dr. Sharma and his staff are wonderful. They go out of their way to make you…read morecomfortable. Let you know all they're going to do and he's a very knowledgeable oral surgeon had to have a tooth removed. He got it. Numb didn't feel a thing I would highly recommend this business. The prices were very good also upfront pricing.

Treatment and removal procedure for 4 wisdom teeth was completed satisfactorily. After treatment…read morean updated statement was received with increased costs over original estimate. Statement was impossible to read with charges not remotely related to estimate. Staff was uncooperative and refused to explain individual charges. The staff is only friendly to get your business.

Going to Clear Choice dental implant in Denver, Colorado to get implants has been the worst…read moredecision I've ever made. I had to get dental implants because medication I take gave me extremely dry mouth so my teeth were failing. I went to Clear Choice and was promised beautiful new teeth but it has been six months of hell! One of my implants did not mesh into the bone correctly so for the last six months, I have gone through approximately 20 repairs because the flimsy teeth keep breaking. On top of all that the company keeps rescheduling and canceling on me. I was supposed to have surgery to try to put the implant back in last Tuesday and right before I was about to leave my house to head to Clear Choice they told me they couldn't see me and had to reschedule. From what I can understand the flimsy teeth keep breaking because I don't have that implant on the one side. I need that implant. I just can't even begin to tell you how many times they have rescheduled on me. I work in customer service and every time the teeth break I don't have any teeth. It is hard to talk to clients, it is embarrassing and It is almost impossible to eat. If I cancel at work much more I'm going to lose my job. I was supposed to have surgery to put the implant back in last Tuesday and now my teeth are broken again. I couldn't go into work today. When I called Clear Choice this morning to notify them that my teeth again they wanted to set me up for a repair (AGAIN). My teeth wouldn't have broken if they had adhered to the surgery appointment last week. Then they informed me that I needed to talk to Dan in financing because of having the implant put back in was going to cost me money. WHAT??????? No one informed me of that. What do you mean more money? I am paying through the nose for absolute torture and disfigurement. They should be paying me or reducing the cost of what I am paying for these teeth given how many times I have had to go in for broken teeth and how many times they have rescheduled me. I have a contract with them to continue to pay the $40,000 and I can't pay a cent more. I feel like they have promised me things that have not been provided and they have disfigured me. I don't have teeth that I can eat with or show in public and I don't have the money to go somewhere else or to have them try again to put the implant back in. I seriously don't kno was w what to do. I never thought trying to get a nice healthy smile would come to this. Don't go to clear dental implant in Denver. Update - Clear Choice called me back and said they were mistaken and they were not going to charge me to try to put the implant back in. I'm supposed to have surgery in a little over a week. I will have to go in on Wednesday of this week to try to fix my current pair of fragile teeth and hope they last long enough to get me to surgery.

The employees were very nice , knowledgeable and not pushy at all. The price was half of the other…read moreplaces we went to. We qualified for a zero interest loan. The surgery was went smooth and as planned and the new temp teeth are very nice and working comfortably. So far so good. In a few months I will update when all is done.

So I was actually going to Kids Mile High Dentistry before, but I made the switch the GRIN…read morePediatric Dentistry and Orthodontics, and let me tell you why. I had an emergency that landed my 4 year old daughter in the ED and advised to bring her in with her dentist, I called her original dentist as soon as they opened only to have staff and and tell me they were actually closed... and offered me whatever appointment they had next, however when your toddlers teeth tore through her gums and had a tooth fracture due to a fall on her face that just wasn't acceptable. I called this place and they got me in that morning, the providers were knowledgeable and they had kid- friendly amenities, it was really a no brainer based on the service i received for me to switch, my husband really liked this place to and did my daughters follow up where we had determined the teeth had died and had to remove them to prevent any further damage for her adult teeth, as the parent who set appointments for the kids the fast friendly service I received from the front desk was stress lifted off my shoulders. So 10/10 for the teamwork and putting the client first because at the end of the day it was my daughter in the hot seat. And she actually wants to go back !

A job well done. Professional, caring, quick, efficient and effective service. As a father of a…read morefour year old boy, I am very pleased with the time both Ms. Cassie and Dr. Nate took to settle my son into his appointment. They both ensured that he was comfortable before beginning any procedures which then made me comfortable watching them perform what they do best. I recommend this location to anyone who is looking for a pediatric dentist. You won't regret it.

Renee always does a great job cleaning. So thorough and so comfortable! Really glad they're here…read morefor my care.

I have been coming here for years, and my mouth has never been happier! Starting with Janine,…read morescheduling and billing have never been easier. She makes you feel like a friend. Next, I've never had a better cleaning than what Renee provides. I once paid $250 extra elsewhere for a deep cleaning, but it was nowhere near as good as Renee's. The entire staff creates a warm and inviting environment. Lastly, I can't say enough about Dr. Mazzola. There is truly no comparison to the quality of care at this dental practice.

Dr. Hayes took great care of mee. He extracted 2 teeth and it didn't take long and with enough…read moresedation. He didn't overcharge mee. He knew I'm seeing a dentist Dr. Ters and he's out of network so I'd have to pay out of pocket and office is clean, got mee an appointment within 2-3 days. I had to get an expedited procedure, because I needed to get it done before getting an EGD, following week on Monday!

Very professional and knowledgeable. Staff was great. Very satisfied and would recommend.read more

My daughter had a tooth pulled on April 5, 2025. I paid my portion in full that day and was told…read moreeverything was good. Almost 11 months later, I received a random text saying I owe $85, with no prior explanation. When I called, I was told their billing system had been down and that insurance may have denied an exam from a prior visit. Insurance adjustments happen, but waiting nearly a year to notify a patient -- and doing it by text -- is frustrating and unprofessional. Better communication would go a long way.

I had my tooth extracted today. While it is a pretty miserable experience, this office made it as…read morepleasant as possible. The actual extraction took less time than numbing me for the procedure. As I go on with an implant in the next few months, I will update. For now though, they get 5 stars. You may see previous reviews I've done for ones that are not quite up to par in my opinion. Here you can't go wrong.

I have been a loyal client of Legacy Family Dental since 2018. From 2018 to 2025, I have been…read moretreated by seven different dentists, none of whom owned the practice, and a countless number of hygienists. I kept returning due to their convenient location and friendly employees. However, after what's occurred this year, I do not intend to return. In May 2020, Dr. Jordan seated a 3-tooth bridge on my upper front teeth. Since then, it's been nothing but problems: In July 2021, the bridge had to be recemented. In September 2022, it chipped. In December 2023, it was repaired again, but broke off again a few days later. Then, in February 2025, it chipped once more. And just recently, on April 2, 2025, a large portion of the bridge broke off -- so badly that it's now unrepairable. After the February fracture, another dentist at Legacy Family Dental cemented the broken piece to an adjacent tooth. It wasn't ideal and sometimes painful, but it was better than having a visible gap. Still, that temporary fix only lasted a few weeks. To make matters worse, I was told by the Legacy Family receptionist that my insurance wouldn't cover a replacement since it's been less than 7 years -- and that I'd need to pay around $3,300 out of pocket. For a bridge that began failing just over a year after placement, and has now completely broken within five years, that did not sit well with me. During my second-to-last visit, Dr. Ash (another new dentist) told me the failure was a result of an "operator error." She recommended a better-quality 4-tooth bridge and offered to only charge for the additional tooth. However, a few minutes later, Dr Ash informed me that her proposal had been rejected by the owner of the practice, Dr Justin Pierson. Approximately 15 minutes later, Dr. Ash returned and said, "I don't take no for an answer," and presented me with a new estimate to repair the bridge for $3,000, which made me even more upset. That response told me the practice was backtracking and ultimately avoiding any financial responsibility, even after admitting the bridge work was performed improperly. At my last, and likely, final visit, Dr. Pierson agreed to see me on a Saturday. During the appointment, he asked me to explain my dental history. We discussed my 2 previous implants and told me my implants should have lasted 40 years. He attributed its failure after only 10 years, along with the premature breakage of my bridge, to teeth grinding. He criticised the dentist, Dr Jordan, who performed the bridge work, and, more recently, the dentist, Dr Hirsch, who attempted to repair the bridge by suggesting that dentists recently out of school or under 10 years of experience perform the procedure differently than a more seasoned dentist, like himself. I was shocked to hear him throw the dentists he had hired under the bus. Throughout my visit, he continued to emphasize that the issue was with me, not "operator error" as stated by Dr Ash. When I asked, "Why didn't Dr. Jordan repair the bridge after the initial issue?" He didn't know why and failed to take any responsibility for his dentist's operator error, or offer to cover any of the costs for the new bridge. Rather, he presented me with a higher estimate for $3400 to 'properly' create and install a new bridge, performed by him. As I mentioned, I had been quoted estimates of approximately $3300 initially, $3000 by Dr Ash, and $3400 by Dr Pierson. Having been a business owner, I understand that mistakes occur, and at times, the owner needs to take responsibility for the error and do the right thing for the customer. Instead, Dr Pierson chose to brag about his abilities, throw his previous hires under the bus, and blame me, a loyal client of 7 years, for the bridge failure - a failure that should have been properly repaired after the first incident.

Dr. Thomas Jordan and the team at Legacy Family Dental are amazing! Never been a huge fan of the…read moredentist but felt incredibly comfortable from the moment I walked in the door and was greeted by front desk through my exam and cleaning. A wonderful experience and for the first time in a long time I can say I am looking forward to going to the dentist!