I have received nothing but horrible customer service from this place. Every time I call for…read morebilling help, no one is in the office and there is never a manager available. This has happened multiple times and it honestly feels like they are just trying to keep my money. I have had to advocate for myself throughout this entire billing process. They attempted to charge me hidden fees that I later found out I did not even owe. They also refused to submit my bill to my health insurance, even after I explained that a portion of the cost could likely be covered under a specific code. Instead, I was left with a $500 out of pocket bill that could have potentially been reduced to around $50 if properly submitted. When I checked in, they collected both my dental and health insurance information but never actually billed my health insurance like they said they would. I was later told this is something they tell customers but do not follow through on. On top of that, they failed to charge me correctly upfront and then asked my significant other to pay a large portion of the bill while I was under anesthesia, which was completely inappropriate and due to their own mistake. There was also a lack of transparency from the beginning. I had to question a $400 charge just to understand what I was being asked to pay, while others were apparently informed right away, according to my significant other who was in the lobby. Communication has been extremely poor. I have been trying to get in touch with them since February with no success. No matter the day or time I call, no one is available to help, which is especially frustrating while working full time during their business hours. They recently told me they would follow up with me regarding the issue, and it has now been over a week with no response. Overall, the billing practices are unprofessional, disorganized, and not transparent. I would not recommend this place. On a positive note, the only good part of my experience was a dental assistant who mentioned she loves country music. She was very kind and genuinely helpful.

Dr. Noori is great! My son had all 4 of his wisdom teeth removed without any complications. Both…read moreoffice locations have excellent staff and are spotlessly clean. Both locations have easy parking. I highly recommend Peak OMS.

Implant removal appointment…read more What impresses me the most is the professionalism of the dentist and the entire staff. My treatment is far from complete, however, I anticipate that they will provide quality care.

Very unorganized and they'll schedule you for a diagnostic but the doctor is busy. What?read more

Dr. Madlock was very professional, he removed my wisdom teeth and has done cosmetic work for me and…read morethe staff was on top of everything and made sure I had after care instructions! I've recommended him to many people

Hi quality care from a well trained MD/DMD. Technology is top notch and the experience matters.read more

Dr. Politano and the team were outstanding. They were kind, professional, and took great care in…read moredoing a top notch job removing my son's wisdom teeth. We appreciated everything about this office, and highly recommend Colorado Regional Oral Surgery!

I originally had an excellent experience with both my kids here - and still feel Dr. Carl Reimer is…read morean excellent oral surgeon - unfortunately, after paying thousands of dollars for both operations I received recent notices from a collection agency on their behalf for a balance of $10 despite having paid in full and never bringing up any outstanding balance during subsequent visits months after the fact.

Had a great visit. The staff is caring and really makes you feel welcome. Dr. Bennett is so…read moremeticulous and professional. Best place for cosmetic dentistry in town. Definitely recommend it to anyone needing dental help.

Modern technology and knowledgeable staff…read more Accessible communication can be improved for person with deafness if the system is tested prior to the appointment.

I Had a All on 4 denture set made, and every 4/6 months I need new cups, they have always been very…read morehelpful to me, and never made me feel like I was a bother..

I was hesitant to go all the way to Arvada to see an oral surgeon from a referral, but couldn't…read morehave been more impressed with my visit. The entire staff was extremely nice, helpful and did everything for me to set me up with another referral and appointment to another type of specialist. If I were to go anywhere for an oral surgery, it would be here. It's clean, modern and the staff is incredible. I'd give more than 5 stars if possible. I don't always give reviews, but I felt like this place deserved a review and such a good one at that. Thank you Dr. Ryan and staff!! -Brandon

I had all 4 of my wisdom teeth pulled here in October, which is something I've been putting off for…read more8 years due to anxiety about the procedure. I couldn't decide what scared me more, receiving anesthesia for the first time, or actually getting the teeth pulled! Anyways, suffice to say, this experience was a really big deal for me. Dr. Schafer was very sympathetic to my anxiety about the procedure and made sure that her staff did everything they could to make me comfortable, which I really appreciated. The actual procedure only took 30 minutes for me, and it seemed like it was over in an instant with the IV sedation. I was then sent on my way, and returned a week later to make sure my gums were healing properly. Looking back, I can't believe I made such a big deal about this, it was so easy here! Thanks for a quick, pleasant, and easy procedure, Dr. Schafer! Would definitely recommend getting your wisdom teeth removed here.

Just had my wisdom teeth pulled her back on Aug 9th. Surgery…read morewas painless for the most part, after meds were given through the IV, I don't remember anything until waking up in recovery. The dental assistants were nice the day of the surgery. That day I left surgery, I peeked into my mouth after the bleeding had stopped and noticed that there was not any stitches on the lower sockets. ( I was a dental assistant/ oral surgery assistant for 4years) I called to see why there wasn't sutures placed and the assistant was not kind to me on the phone. They were treating me like I was some kind of crazy person, and that I was over reacting. Anyway, a couple days later I got a wicked infection on the lowers. I got scheduled to be seen, but upon the phone call to the office they again, were treating me as if I was over reacting. And informed me they would see me " To put my mind at ease". At that appointment it was discovered I did indeed have an infection. ( don't understand how, I followed all the rules, used my medicated mouth wash as directed. ) anyway, I was put on antibiotics for 10 days. I took the full course of antibiotics, 4 days later the pain came back, I had ended up at my primary care doctor and brought it up to her. She informed me that she did still think the infection was there based on how I was feeling, and the looks. I was instructed to go back and see my oral surgeon, they were scrutinizing me on the phone before I could even explain the issue or they scheduled me. The doctor again treated me as if I was dumb, and made me feel like I was a criminal trying to get drugs when all I needed was her to check for infection. The assistants are rude, treat you as if you are a burden: and are only nice to you when they are getting $ from you.

Their follow up is terrible. Their front desk is rude and impolite. They seem to take endless…read moremessages, but never deliver them. I wouldn't recommend this clinic even if I had to have my last tooth pulled.

rarely leave negative reviews, but I feel obligated to share my experience so other patients are…read moreaware. My complaint is not about the treating dentist, whose clinical care I appreciated. My concerns are with the office's insurance and administrative department, namely, Carolina, which was exceptionally rude and abrasive towards me and did not perform her job professionally, which caused me extreme stress and discomfort from lack of the proper dental care because she would not submit my claims properly. Because of her incompetency, she took this out against me and initially blamed the software they were using stating that it would not submit my claims. After waiting months for this to be done properly and calling her to ask what was going on, she became excessively rude and nasty with me for asking that she process thiscorrectly. She always wanted to blame somebody else for what she could not do as required by her job. I have never met somebody so unprofessional and acrimonious as this individual. Then she tried to shift the blame on me for my attitude due to her totally incompetency. Over several months, I was repeatedly told that my primary insurance was inactive when it was actually active. I also experienced delays in having insurance claims submitted and received inconsistent information regarding the status of my claims. On multiple occasions, I was told someone would return my phone call, but weeks passed without any response. These ongoing administrative problems delayed my dental treatment, prolonged my dental pain, and caused significant stress and frustration. At one point, I had to seek treatment from another dental office because I could not get the insurance issues resolved. When I attempted to ask questions about my insurance or request copies of my dental records, I felt that my concerns were not addressed. Instead, I was repeatedly interrupted during phone conversations and found the interactions to be unprofessional and discouraging. When I asked for a copy of my dental records, she stated if I came in the office, they would call the police. I understand that mistakes can happen, but this was a recurring pattern over an extended period despite my repeated attempts to resolve the issues. I sincerely hope the office improves its insurance and patient communication processes so that future patients do not experience the same delays and frustration that I did. Repeated unprofessionalism in route treatment of this dental office by the staff is totally unacceptable. I would avoid this office completely because they do not process your information correctly, and the staff is very abrasive and acrimonious.

I'll start by saying the office and employees are nice…read more They have an odd new patient start up where you have to go for two separate visits to actually have your full cleaning and dentist review. I was annoyed about the extra time this took out of my schedule but shook it off as a one time inconvenience. Now my family of 5 are established patients. I try to get all 3 kids and myself in at the same time. Again, trying to minimize my time off work. Issue A: They are either way overbooked or closed far too often for the amount of patients they see. We've never been able to get on a 6 month cycle of cleanings. Need to be seen ASAP... not a chance. Issue B: We've been rescheduled multiple times. Its never we'd love to get you in sooner, if it works for us. Its always "We have to cancel your appointment and would like to reschedule in an additional month. The reviews sold us on trying SDA so I felt inclined f To give others a more full picture of the experience. If your schedule is extremely flexible and you are fine being seen once per year go for it. If you like good customer service with regular appointments you can count on, look elsewhere.

Walk in and be amazed. DONT WORRY, I too didn't like the dentist until now. Trust me, you will have…read morea good time. Ever think about all the times you couldn't trust the dentist? Throw them out the window mate and become a true believer. I've been going here for over a year and I full heartedly believe that they say what they mean. I can trust their reviews on toothbrush and toothpaste. I can trust their prices and I can have a good conversation while being there. I just visited a few days ago and didn't even realize I was there for an hour and a half. Normally I would be counting te seconds; if that isn't proof then I am not sure what else you would need.

Unlike others, our experience with Dr Will and his office staff was extremely negative…read more Our first appointment where an anesthesiologist was to be present no one showed up. Once my husband did have procedures done things went from bad to worse and two years later he is still struggling with dental issues. Office staff were extremely rude. As I said our experiences seem to not match others, and I wish I knew why.

I cannot recommend Dr. Madeline Saunders enough. 3 years ago I was recommended to Dr. Saunders for…read moremy ongoing issues with my gums. I ended up needing surgical deep cleaning and bone grafts completed. For such an unpleasant procedure, it could not have gone any better. My results of the procedure are still holding strong today. Thank you!