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    Colorado River Building Materials

    1.8 (5 reviews)

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    8 months ago

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    6 years ago

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    5 years ago

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    4 years ago

    rude, over priced, lack of inventory. lack of help. really dont think somethere like my race. will never go again

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    9 years ago

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    Harbor Freight Tools

    Harbor Freight Tools

    3.9(12 reviews)
    22.6 mi
    $$

    Terrible Service! Went in and purchased $866.47 worth of merchandise i asked if the coupons or sale…read moreprices were already deducted the clerk said yes. After I paid she looked at the money like she had never seen cash before inspected it several times making sure it was not counterfeit. I can understand that i wouldn't want to get burned with bad money either. That wasn't the issue the issue was that after i looked at my receipt she was incorrect i had been charged full price for everything no discounts. I asked and she stated that it was not her responsibility to know what was on sale. So i asked if she could adjust it after i presented the sales cost. It wasn't much a $12 difference but that's not the point at this time she said i needed to present an Identification to get a refund. I told her i dd not have an ID she said she couldn't give me a refund with out it. At this time i became upset i didn't say nothing other then please cancel my order and return all my money she then refused said not without an ID so i asked why? "you didn't ask for ID when i paid you 2 minutes ago"! At this time the Manager decided to tell her to take a break that he would take care of me. She closed out her register and walked away he proceeded to give me his back and kept servicing the other aisle of customers. After a few minutes i knew what they were doing i grabbed my receipt and my cart and left i had two choices leave without my money that was not going to happen! Or cause a scene that would've involved the cops and tie me up on time. Or do what i did i grabbed my receipt my cart full of goods and told them to keep the damn $12 i wont ever go back that is the worse customer service i have experienced in a very long time. I paid for the extra warranty i paid for a 2 year renewal and now i regret it all. Harbor Freight does not have a customer support line to call. They know they carry stuff at a discount price and its convenient to get but from now on i will rather pay the freight and have it shipped then to step into that store again.

    We came from California four hours away and got treated so well by Corrie... She helped us out…read moreimmensely trying to get some stuff into our vehicle... She went above and beyond... Thank you thank you thank you

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    Harbor Freight Tools
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    The Home Depot

    The Home Depot

    3.1(69 reviews)
    28.6 mi
    $$

    Exceptional Customer Service from Chris at Home Depot I…read morecan't say enough good things about Chris at the Home Depot in Lake Havasu City. He has been incredibly helpful with all of my special orders and complicated projects, and his patience, knowledge, and willingness to go the extra mile have meant so much to me. I recently went through an extremely stressful situation with my house, including flooding and everything that came along with it. During a time when I was already overwhelmed and stressed, Chris made things so much easier for me. He was always willing to help, answer my questions, work through complicated orders, and make sure I got what I needed. What really stands out is that Chris genuinely cares about helping people. He didn't make me feel like I was a burden or that my projects were too complicated. Instead, he took the time to help me figure everything out and made a very difficult situation feel manageable. Employees like Chris are what make a company stand out. Home Depot is very fortunate to have someone who is this dedicated, patient, and genuinely helpful. I truly appreciate everything he has done for me and would highly recommend Chris to anyone who needs help with a project or special order. Thank you, Chris, for making a stressful time so much easier!

    Everyone is so friendly and helpful. We had an issue with a gift card and they helped resolve the…read moreissue. Everyone at the customer service counter and the assistant manager were all amazing. Great employees!!!!

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    The Home Depot
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    Colorado River Building Materials - hardware - Updated August 2026

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