AWFUL. Do not be fooled into doing any business with the window treatment dept. Kim is completely…read moreincapable of providing even an ounce of service. Ordered blinds at start of August. Gave firm deadline for a renovation project and was told 2 weeks max. 9 weeks later Kim is awol, not returning calls, emails or messages. Now going through credit card company to reverse charge. Should have known better when I turned up and the desk was a complete disaster. Non responsive, not even close to a functioning business. Avoid at all cost. Shame on you Kim.

We had several issues with Kim, who ran the blind department. She billed the complete job before…read moreit was installed, it took a great deal of follow through to get the order placed, received, and installed. We experienced 3 installers. The day before she came for the last day of the "free" install she said that upper management said that the time taken to measure the 6 skylight windows was included in the install time and that upper management had said that they had spent enough time on the job and would charge $50/hr extra to complete the job. If we didn't pay the extra amount, the warranty would be void. After the install, when one of the blinds they installed was sagging, she merely sent the instructions for us to have fixed.

We are so glad we went to Lynch Paint Center in Westford when we were doing a kitchen refresh. The…read morestaff there were ever so knowledgeable and helpful with helping us choose materials and tips on applying the paint and beautiful paper we purchased. The pricing is comparable to the big box stores, so in our minds, no need to go anywhere else especially where the knowledge base would be unmatched.

We've come in here multiple times during the pandemic and have gotten great service. Their main…read morepaint line is California Paints. You can call ahead and order if you know exactly what you want, or you can go in and they can help you. Recommend!

Used to be pretty bad with Items often out of stock - empty areas and hooks on shelves, items not…read morepriced. However, in the past year or so, has greatly improved with good inventory and helpful employees.

Be aware that online store deals and in-store deals are not the same. When you order online the…read moremerchandise does not come from your store. I found a snowblower online that had free delivery as a current promotion. I bought it from the store but they were not offering free delivery. If I had purchased it online it would have been shipped from a warehouse somewhere with free delivery.

Don't go here if your not a professional painter or don't look like a pro painter or your not doing…read morea huge project. They are paint snobs and won't give you the time of day. Horrible customer service.

I am an artist and painting contractor. I need access to the top products on the market, otherwise…read moreI get left behind. Phillips has everything that I need to complete an artistic or regular painting job. The staff is friendly and very knowledgeable. That is very important when you need clarification about certain products and brush recommendations. I just refinished an entire kitchen using Phillips products. I drive an hour to shop here because I know that I can find what I need. I work for a lot of athletes and they are very demanding. That's why this is my favorite paint store. My only complaint is ....there is not a Phillips on the south shore. Keep up the good work guys. Chuckchristian-designs.com

To all the younger staff - You should probably not be condescending and rude when a customer has a…read morequestion. If they aren't of your generation - there's no need to be as verbally nasty as you were to one of your customers. That's the problem with your generation - you show no respect. Karma is a wonderful thing. Grow up.

A model for what a local hardware store should be. Staffed by a mix of adults who know exactly how…read moreto help you. They also employ local kids who are usually pretty helpful, though they are just teenagers so manage your expectations! They are kids working a first job, and I see a lot of people (both in the store and on Yelp) mistake inexperience with rudeness. Selection is good for a local place, though more niche items may require a trip to a larger place. Importantly, they do not carry much of anything in terms of wood and lumber, though they have a decent power tool section, including Craftsman, Milwaukee, and Stihl. Painting, plumbing, hand tools, grilling, house care, yard care, and screws are examples of the areas they cover pretty well. Value is good as well, matching or beating that of places like Lowes or HD, and Ace is a local mainstay.

How does great become even better? By paying attention to the little things and dedication to…read moreserving customers. And this dear readers is what Vanderhoof's is all about. Scott and team not only know this business they are committed to serving. I've shared earlier stories and here is another. This past weekend I brought in a pair of garden shears I thought I'd lost and it turned out I left them in the garden all fall and winter. They were rusted beyond recognition and I was so embarrassed to bring them to Scott to see what was possible. Scott smiled as I showed him my buried treasure and asked if I had a few minutes to wait. With that he disappeared into his workshop with the rusted shears. Not even 10 minutes later Scott reappears with an even bigger smile. The shears are good as new and we both wish we had a before picture ( see the after picture below). So there we have it friends. Another memorable moment in my Vanderhoof Hardware journey. Thanks Scott and Thomas for all you do. Enjoy!

great service, well stocked, usually easy parking out on the street. nice to have a local hardware…read morethat helps answer questions

Went to visit this shop after a day of touring. I admit we did look a bit disheveled but the…read moretreatment we received was horrid. We were robbed in Argentina as well as Paris so I leave my jewellery at home. One of the saleswomen said to me while in the sale section that this area was favoured bu customers. Insinuating that I couldn't afford anything. Well don't judge a book by its cover. I could have bought the entire store and 10 others and just so you know ladies. I don't work a lowly retail job, I travel the world, most of the textiles and home decor that Grace and adorn spaces in my home are from Europe.

From the owner: We Specialize in custom, quality furniture and Residential Interior Design.read more

They are so helpful in your choices and honest when something just isn't going to work. Although…read moresmall they have a decent selection of flowers and a ton of herbs

I can't say enough about their friendly and efficient service, helping someone who can't find…read moreanything, and frequently doesn't know what he's looking for.