Oliver was incredible! He somehow managed to juggle all the needs of the many customers at once…read moreand was very patient, understanding and generous when it came to me trying to make a decision. 10 out of 10

The gentlemen who assisted me today could not have been any more kind! Informed them of the project…read moreI was taking on and they were extremely helpful when helping me find the right primer, paint, and tools! I will definitely be back! Top tier customer service - they even helped me carry the supplies out to my car! Thank you - it's much appreciated!

I've been in this store 5 or 6 times in the past 6 months. I'm a novice painter who's determined to…read morefinish repainting every room in my house over the next few months. Every single time I've been in this store a different associate has helped me and every single time they have been AWESOME. I hardly ever leave online reviews, but I feel compelled to now. The employees are so helpful, so professional, and so courteous...all of them! If you're looking for painting supplies, definitely shop here. Today, I noticed they have a "now hiring" sign up, so if you know a thing or two about painting and you're looking for employment, work here because you'll love your work environment.

And just like that, a one star review becomes a five star. When Roy from Sherwin Williams reached…read moreout to address my concerns he made it clear he wanted to make a bad situation right. And that he did! Thank you Roy! It's amazing what a little extra effort on the part of a business owner can do to rectify a wrong in the eyes of a customer. Good on you SW for having someone like Roy have your back.

Just had the BEST experience @this store. Went in not knowing what I really needed for a project…read moreand the store associates were quick to help. Not only were they very knowledgeable they were extremely patient and efficient. I appreciate this wonderful service and great value for the product! You guys are great!

I have lived in town for nearly 2 years when I just needed some spare keys. I noticed right away…read morehow clean and nicely laid out their exterior displays were done. When I strolled in I had no real expectation. I waited for the cashier to finish up. She repeatedly asked if minded waiting and assured me she'd be free in a moment. So I did one of my favorite pastime-- window shopping. For a relatively small space it's well stocked with just about anything one might find in need of Of a special note I saw a corkboard at the front area by the checkout area positively covered with Polaroid Instagram pictures of dogs who've visited over the last 5 years or so. I regretted not bringing my own dog Stella. I must say that this store is a real hidden gem in Stoneham. Feels old school charming with up to date tech. Lindsay is a real asset to their operation. On a day filled with terribly upsetting news, her bright smile and boundless spirit truly made me feel a little normal again. I'll go back whenever I decide on my indoor paint scheme or need a gadget or "whoseywatzit". They'll be sure to have it!

The store is clean and organized. Paint counter folks are very helpful. Great having a smaller…read morelocal chain in mind the neighborhood as an alternative to the giant impersonal big stores. Staff is always cheerful and ready to help when they can.

A great neighborhood store with one or a few of everything out there. I have purchased plants,…read morelandscaping stuff, a lawnmower, and a few odds and ends there. The folks who work here are helpful and friendly!

I purchased on 3/15/12 and then returned on 3/20/12 an item at this store with my debit card. I am…read moreSTILL waiting for the money to be returned to my account. I have called this place several times and keep getting a run-around. In several of these calls my credit union was blamed, I was even told "I don't know why your credit union can't find it", my response was they couldn't find something that was never sent! The last time I called the man hung up on me and said he'd have the manager call me tomorrow, I'm still waiting and that was 2 days ago. I WILL NEVER do business here again and I hope this review prevents someone else from having this same problem! They didn't wait to receive my money, but they're making me wait to get MY money back!

These guys are the best. I rolled in on the Saturday after they closed needing a paint roller…read moresomething fierce. After being laughed at by Mark Comeau because they were closed as has he shook his head and walked away from me, another mark from inside the store. came out unlocked the door and got my needs. Five stars for our local hardware store.

Thanks to Paul, who so graciously did not charge us, we were able to correct a wrong outdoor paint…read morecolor bought from Lowe's that has a no paint return policy. Being new around here, I am continually impressed with the kindnesses of local businesses and town folk! Thank you, Paul and Tedford's - now we know which hardware and supply store to go to from here on!

I highly recommend Joe's service. He's very easy to get along with, answered all our questions, and…read moregave us a very reasonable rate. He did exactly what he said he was going to do including clean up after he was done. We will definitely use him again for future projects

Tremendous job .Very detailed and immaculate! Took doors off hinges to do a more thorough job.read more

Patronizing a local business often involves tradeoffs, but not here. Reasonable prices, high…read morequality, great designs, and friendly, knowledgeable serive. If you see something that's close to what you want, ask about it--many of the display items offer different finish, size, color, and globe options. If illuminating your home with a sense of style is what you seek, this is a great choice for lights and ceiling fans.

Cute local lighting business by the water in Newburyport. We went in there so my dad could check…read moreout their lighting options and get ideas for his house in Virginia. He didn't buy anything but did leave with a catalog. They are very friendly there, knowledgeable, and helpful. Great definition of a well run local business. The place is crowded with all types of lights - hanging, chandeliers, lamp posts, wall lights, in door lights, outdoor lights, weather resistant lights, etc. Go there to get ideas and talk to the knowledgeable staff. It's pretty expensive stuff but that's because it's high quality and many are made in the area. They also have a bathroom and will let you use it (unlike the Visitors Center/Chamber of Commerce!)