We returned from a vacation to find our heating system had stopped working while we were away…read more Temperature in the house was at 43 degrees. I called Rostron and was advised a technician would be there between 9 and 10 that morning. But, at 8:10 Evan called and said he would there in 10 minutes. He arrived and proceeded to diagnose the problem with our older system. He spent some time working all aspects of the unit and discovered the problem was in the part of the system removing water from the humidifier. He was able to flush it and get us heat in a short amount of time. We were veery pleased with Evan's professionalism and dedication to correcting our problem. He made us very happy about our choice of Rostron Home Services.

Excellent service, quality work and very professional they had me up and running when my hot water…read moreheater failed in less than 24 hours!! Roland was great!!

Our 25-year old HVAC system was hanging on out of sheer loyalty... but the time had come to bite…read morethe bullet and purchase a new central air system. For those of you that have not priced these things out before, quite a bit has changed over time...like the cost! Also, technology has moved on as well, so it's virtually impossible to replace "just the condenser" without all the additional furnace components...they simply won't work together. We called several HVAC contractors...one of them being the large energy company we all know in this area. They came in and did their inspection and were very professional. But their price was 50% higher than the local competition. Yes you read that right!! I wasn't concerned about the "big guys" doing it right, since they are our current utility firm and we have appliance contracts through them. But in light of these tough economic times, I really wanted to give it to a small business. I just wasn't sure how well they would stand behind their work and whether they would do it right the first time. I did research and found two other options. The one that really stood out was AAA Comfort Air in Cream Ridge, NJ. They had over 95 five-star reviews, and although anyone can fake a review, I still felt compelled to do my due diligence. I set an appointment for Emil (the owner) to come in and assess the situation. He was professional, took his shoes off before entering (not at our request), and clearly laid out what was needed and NOT what was most expensive. As a matter of fact, he recommended options that were less expensive vs. those that would simply feed his wallet without added benefit to us. His demeanor was polite, knowledgeable, and he took the time (over 1-hour) to really explain everything without pushing for the sale. Additionally, there are some unique challenges in our home that require minimal dust due to some family health issues and he offered to put up plastic to separate the rooms to ensure a clean work environment. Well, much to my surprise, Emil, came back with an estimate that was truly outstanding vs. simply "competitive". Likewise, his firm provides a 3-year parts and labor warranty (not an option...he just provides it) along with the condenser manufacturer's 10-year. The others only offered 1-year.... that in of itself really resonated with me! We decided to move forward, and I have to say, we made the right decision. Emil and his team were outstanding. They arrived on time, ready to go, and their work was outstanding. Everything was done in one day, with a clean install and a fully working system. Look, HVAC replacement won't make your home look nicer, but it surely is important. No one wants to spend that kind of money unless they have to. Emil and his team were not only very competitive, but they delivered on their promises and were very customer focused. If you are seriously considering a project like this, you need to consider AAA Comfort air. They deliver on their promises and care about their customers. They go above and beyond and deliver with an eye towards balancing price with efficiency. We highly recommend them and you should absolutely include them in your decision-making process. They truly are "AAA".

Emil was very professional and answered all my questions. He installed a new unit for me and I…read morecouldn't be happier. When no one else answered the call Emil came through. Highly Recommend

When Garden State Air Conditioning came to give an estimate, and in the following days, they…read moreresponded promptly to our questions. Once we told them we were going to hire them to replace our central A/C, responses became sporadic until the job was done, but service declined significantly after payment. I am sharing my experience to caution others about the post-payment treatment by Golden State Air Conditioning. To provide a balanced view, the installation process was smooth, and their team was somewhat attentive until they received full payment. However, once the job was done, their customer service became totally unresponsive. Since the contract was signed, attempts to contact them for follow-up or support have been unsuccessful. Despite numerous calls, there has been no response, and messages remain unreturned. It appears that their business model involves providing excellent service to secure jobs and payment, followed by complete abandonment. This situation is frustrating and stressful, and customers deserve to be aware of their post-sale treatment. It is advisable to seek a company that stands by its work and respects customers' time after payment has been made. We've emailed Karina and text Brendon many, many times with no response. What a wonderful was to do business

The heating unit in my house stopped working and when I called Garden State they scheduled a fast…read morevisit. The technician , Jay, that came was very professional and friendly and fixed the problem very quickly. Bill L.

Tom from Casper Friendly Services evaluated an A/C issue at my home on less than one-day notice. I…read morewas very appreciative of the quick turn around time. Tom was highly professional and delivered the bad news (new A/C unit needed) in a manner that was understandable and articulate. The owner Matt replaced the unit the following day in a skilled and thorough manner. His communications were excellent and is was clear that he really cared about both the project and my concerns. Based upon my personal experience, I would highly recommend Casper Friendly Services for your HVAC needs. Top-notch from start to finish.

Disappointed. Showed up the next day evaluate my system and found the pro lem. Had to call twice in…read morea two wk period before he returned my call. Replaced the motor but bent the fan blade. Called to have him come out and look and listen to the noise. 7 days later nothing. Now I have to call another company to fix his mistake *

Amazing work and service all around. Both Rich and Wayne were extremely responsive, thorough,…read moreexcellent at walking you through the work they're doing. They even found things that my home inspector didn't. Expert work and reasonable pricing. Would recommend them to anyone in a heartbeat.

I contacted Caliber Electric for some additional work that needed to be done. Once again Wayne did…read morea great job at a fair price. I will be contacting Caliber Electric for all my electrical needs!

Atlantic Air Systems is a high quality and professional organization that always provides excellent…read moreservice. Jake from Atlantic Air did a great job today communicating the issues with my a/c unit, providing detailed updates about how to repair the unit and he was an excellent teacher. Jake is awesome and I would be happy to have him work on our system in the future!

I've been debating writing this for several days, as I am a firm supporter of small businesses, but…read moreit keeps bothering me and I want others to pay attention and not pay for unnecessary repairs: I contacted Atlantic Air to do a heating system inspection for a rental unit, as required by Toms River Township. I have a 1000 sqft rental in Toms River. My first experience with them was excellent . I was unaware that the gas had been disconnected after the last tenant moved out and just prior to the inspection. I was there 3 days prior and it was still turned on. When Atlantic was there initially, they discovered there was no gas, and they promptly rescheduled with me for after I had the gas turned back on with no problems or additional charges. It was great. On the day of the inspection, they were prompt and professional. My tenant had begun moving in and was there when they arrived and they were pleasurable to her. I had been in the space for the prior 2 weeks cleaning and doing some minor maintenance, and the thermostat and heat worked great as I was there on some colder nights and kept the place nice and toasty while I worked. Within an hour or less of them arriving, they called and told me "the thermostat is funky - its kicking the unit on and off and they can't get a good read on the system. He's going to replace it ($195)." Again, I was just there, it was cold out, and I used the heat constantly and it worked great. But, it was a work day, I work 60 min north of Toms River and live 30 min north of Toms River, so I said fine - just change it. I'm not going to argue and I won't have a chance to come down and check it out. I thought it was odd that it had literally worked perfectly 4-5 days prior, but I wrote it off and moved on. Fast forward another 20-30 minutes, and I receive a call from the office. "Your heat exchanger is cracked. This can be very dangerous. We can't issue you the heat cert until we do further inspections." At this point, its important to note that the furnace (Gas fired hot air) was installed 7 years ago. Its only a 7 year old furnace. I asked some questions. The woman on the phone was very polite and professional, and said she would get back to me. After hanging up, I did my research. I found out that the only way to determine if a heat exchanger is cracked is to either remove and physically inspect the entire burner assembly, or remove the entire blower unit and use a camera scope, or use a Carbon Monoxide monitor in the vents to look for leaking CO. I spoke to the office contact again on the phone, and asked bluntly "please let me know which method the tech used to identify the cracked exchanger out of the 3 methods, and please provide me the video and photo evidence of the cracks." Again, she was polite and professional, and told me that this was their newest technician (only hired 1-2 months ago), and he wasn't used to their protocols, she was going to review the findings with Frank, the owner, and get back to me again. Hang up. 30 minutes later the TECH calls me to collect the $195 plus tax over the phone for the thermostat that he put in. I pay him, since I agreed to the work, and ask him about the cracked exchanger. He informs me, (direct quote) - "welll....its about 8 years old, so its nearing the end of its useful life. Its not there yet, but its getting up there." I literally laughed at him and told him that the average gas fired furnace lasts 15-20 years. I guess he thought I didn't know anything about furnaces and didn't do any research. He further said "well, we have our A/C trucks on the road right now since its AC season, I'll need to come back with the heat truck with the appropriate tools and do a proper test of the heat exchanger to determine how much CO is leaking." Hang up the phone again. Finally, the office lady calls a final time - "Frank reviewed all the data, and it turns out there are no cracks in your exchanger. Just note that its burning a little hot. Also, the tech said the filters are really dirty and you need to change the filter." I changed the filter literally 5 days before the inspection during my last visit to the property prior to scheduling with Atlantic Air since I knew they would be doing a full inspection of the heating system and vents. It was a brand new filter, with two spare filters sitting on the floor of the HVAC closet right next to the furnace. This was another lie from the tech. I hate writing these kind of reviews, because I did my research and chose Atlantic Air because the reviews were all 5 star for honesty and value. If I were an elderly person, however, I could have very easily agreed to a new thermostat, a furnace rebuild (heat exchanger) or replacement for $4500 or more, and filter changes. It just seems like this "new tech" was out to gouge. My final recommendation: question everything and make them prove there's an issue before agreeing to anything!!

Emergency service call. NJNG detected small gas leak in the gas line to our furnace after we…read morestarted smelling gas in out basement. The original company I used went out of business. So, I found Kingdom First here on Yelp. I called Nick first thing this morning & he came out even before his first scheduled appointment. Nick took care of the problem quickly & correctly. No cutting corners like the original installer. He fully explained why the leak happened and the steps he too to ensure it didn't happen again. I was so impressed with the service that Nick is getting all of my business from now on! 100% recommend!!!

Kingdom First Heating & Cooling is the BEST!! I highly recommend them. Nick answered my messages…read morewithin a minute each time. High integrity and very knowledgeable and trustworthy. Fair pricing too! Drove across the state to help us! We have an older log home with an intricate heating and cooling system, that would have most guys scratching their heads, Nick knew all about it!

New AC unit out in 2024 Dec. Could not turn on unit when we…read morewent to use it 1st time in summer once we finally got an apt for them to come the unit barely called the house. This year same thing went to use unit today nothing... After 3 calls the earliest they can get here is Sunday! This is a brand new unit. I'm so sorry we used this company and do not recommend to anyone

My daughter has their maintenance program and had an issue with air handler fan. She call for…read moreservice and gave her a date and time. They never showed up and tried to call and waited and waited for a call back. They said the service was cancelled and found they called wrong number. No I have to wait at her house in 90 plus degrees to wait for service the next day. I WILL BE CANCELLING MY SERVICE CONTRACT AND GO WITH SERVICE PROFESSIONALS IN UNION NJ. Y DAUGHTER WILL BE CANCELLING HERS. THIS COMPANY GOT TOO BIG AND TAKES AN HOUR FOR A CALL BACK.