I have found that the staff here are quite friendly and helpful…read more The inventory is well curated for a small shop although there is virtually no home goods here. This makes sense because they are located right on Broadway in the middle of Yale University. The focus here is the great outdoors and clothing for active living. Mark who works on the second floor helped me find the right pair of boots first by measuring my foot and then finding a couple of sizes to make sure they are comfortable. If they are out of a size or you want something that they don't carry in the store then they will help find it and order it for you for delivery or pick up.

The Bean is the best. The store is much smaller than their home store but it still delivers on…read morefashion and service. The store is essentially two floors with men's footwear on the first and women's footwear on the second. The second floor had both men and women clothing. Great deals on everything with plenty of options. I loved the set up and more importantly the customer service provided. The young man who assisted us was very patient and knowledgeable about the brand and helped us make our decision when it came to which boot to get. I will definitely be back. Another thing we liked was that their boots are all American made.

I found the same items I would normally see in the regular store but at a fraction of the price…read more The selections were amazing and the savings made it even better. A must-stop spot for great deals!

This is a clearance store, it's very clean and organized with a lot of parking. It's very popular,…read morethere were lots of customers. They have clothes that were either returned or from an outlet. You can return items up to a month. You can find some good finds.

I was really happy to find out that there is an Eastern Mountain Sports in Connecticut. It was…read morereally popular some years ago when they had so many stores. Right now this is the only store in Connecticut, but one of the workers there told me that they're opening another one in Manchester, Connecticut. That's great! It's an awesome store. This store is right next to Bob's. One of the workers told me that the owner owns both stores. The Bob's side has the toilets. The workers are helpful. There's a good selection of outdoors stuff. You can become a member for free, and you get money back and coupons. There were already some Black Friday deals out. They had a sign that you can rent stuff too. Great store!

EMS is one of the few remaining store fronts to get good quality hiking gear. I recently purchased…read morea new pair of boots in preparation for hiking the White Mtns and the staff was helpful, knowledgeable, and they had my size in stock. Refund policy was clearly explained and I spent a couple days wearing my boots indoors only as they mentioned. Thanks for being such a dependable supplier of outdoor equipment!

I was looking to rent a couple tandem kayaks to introduce my granddaughter to kayaking. So many of…read moremy friends spoke highly about Sarah and Indian River Kayak so I decided to rent there. Sarah made the whole process quick and easy. As soon as we walk up we were greeted, and size up for proper fitting life jackets. We were also offered use of dry bags. Next we walked down to the launch chose our kayaks, and the staff helped us getting in and shoving off. When we came back the staff again was there to help us. Super great customer service, and friendly staff.

Was very happy with our experience. Very friendly and helpful. Would recommend to anyone looking to…read morerent a kayak in the area.

Got my board repaired, excellent job. Nice products in the store, great presentation and Matt was…read moregreat to talk to

From the owner: Tailored outdoor gear & service dedicated to help you plan, outfit and prepare for your next…read moremountain experience. Whether its skiing, camping, or however you like to explore - we've got everything you need to get out & play! At Mountain Expedition Supply, we start by investing in your next adventure - who you are, where you are going, how you want to perform, & your budget - and pair that with custom fittings with meticulously curated gear. Not sure where to start planning your next expedition? The MES Concierge Service will curate a plan and navigate the planning and reservations for you!

Decided to do some early Christmas shopping I don't think I have seen this store here before might…read morebe new but the store is pretty big and is full of items everything in the store was on sale the staff was helpful and friendly despite the store being crowded everything was still organized and clothes were pretty easy to find

Rude staff! They don't say hello and sit around doing nothing no help at all. At least say hello…read moreand ask if we need help. Usually they are very friendly at other north face stores. Anyway Worst north face I have ever been to!!

Great selection of clothes, shoes, hats, bags, etc for all four seasons! Staff is available to…read morehelp but not overbearing. Great quality clothes and gear, so you may pay a little extra but the staff lasts a long time. Check out the yummy treats near the checkout area, highly recommend the chocolate covered blueberries!

I love LL Bean! It's a staple amongst us New Englanders! The associates at this location are…read moreusually very helpful and during my last visit it was no exception! I was looking for a certain inseam in a certain pair of jeans and the associate asked me if I needed help and looked up the inventory and found their to be 1 left in the store. After several minutes, he came back with the right sized item and I was able to try it on and make my purchase!

I literally just left the store after shopping with my husband after the most condescending…read moreinteraction at this location with one associate. (Everyone else working was really nice) At 2:00pm, a man working towards the back of the store, wearing a gray sweater, tall, shorthair, made a fantastic observation and saw we had already purchased a few items since he saw our 3 shopping bags. He overhears me and my husband but clearly wasn't listening to what we were saying, he then interrupts us and tells us that a discount is only able to be used once per day, something along those lines, he said it was a healthcare discount, not sure, so I asked him what that was since I did not know why he was saying this to us. My husband thought he had meant, were not able to shop more than once due to covid, but then the employee, said the discount at the register that's given to families is only able to be used once. He assumed we used a discount, he said usually when he sees people with a lot of bags, they usually use a discount so he was just letting us know. Just because we're Hispanic and we had more bags than he can possibly afford, he ASSUMED we can't afford items at normal price. Not only did this conversation happen, but as my husband was initially trying on jackets, this same employee SAW MY HUSBAND, and pushed him while trying to fit in between him and the jackets and said excuse me afterwards... he then came back from behind my husband AND PUSHED HIM AGAIN!!! He could've went around, he touched him, and during these times, you would think the employee would try to avoid customers due to COVID. ITS THE GOD DAMN HOLIDAYS, EVERYONE IS BUYING MORE THAN NORMAL!! Well, we left without buying my son the jacket we were looking at, they obviously don't want my Latino money. ‍ North Face, please teach your employees to mind their god damn business unless someone is asking for their opinion. This is how they end up getting recorded and put on the news... from not minding their business.

I never shopped at this store but I needed a last minute gift for my dad's birthday. It was a…read moreTuesday afternoon so I decided to order online and pick up in store. It can't be busy on a Tuesday. So I wait and expect a fairly quick pick up email. I ordered a standard black north face backpack. That should be super fast. I run errands and still no email. I go to the store and go and buy it anyway. There are three/four people working on the floor and two customers. Come on really no one could have done my online pickup. So I get to the register and finally someone interacts with me. I told them I wanted to cancel my online order bc no one bothered filling it for me. She's like oh. She had no idea how to even log in to the order pickup system. I'm like I just want to purchase it right now mad cancel my order. Another girl has comes to try and help and doesn't know how they can cancel it. Mind you I'm in a rush and that's why I did an online order. I proceed to make my purchase and the lady takes my name and number to call and tell me when my order was canceled. Never happened. Bottom line is don't offer a service if no associate even bothers to check it. I did an online order at Best Buy the same day and my order was ready in 10 minutes. So disappointed in this store. I usually buy north face from a different store but I'm done with this brand. This experience left such a bad feeling for this brand which my family loves. Since I do most of the shopping no one is getting anymore north face.

Great value for great merchandise! I have always found that…read moremy choices of clothing here at Columbia Brand wears well and made well! This locations has great savings and do many choices to fit your budget but also the markdowns gives you much more savings! The Staff very helpful full! The store is very well organized and maintains a good shopping experience!

One of my outlet stops today. While the prices weren't exactly great, they were some deals…read more Didn't have any problems with staff or anything and I don't really understand the mixed reviews. If your expectations are realistic, then you should be happy here. You're probably not going to score any big deals or scores but its still worth checking out.

I got a great pair of Merrill hiking boots that were on sale. The salesman (owner) could not have…read morebeen more pleasant nor accommodating. I will be back for sure!

I decided in October 2022 that the best Christmas gift I could give my 2 daughters &…read moredaughter-in-law were good boots that were functional and stylish. I took each of them to the Bootery. We took the store apart til each of them found just the right pair. I LOVE the Bootery. Quality products, QUALITY people working there. (Incredibly Patient!). Yes, it was more money, but money well spent. It is so very, very nice to go into a proper shoe store!