I found the same items I would normally see in the regular store but at a fraction of the price…read more The selections were amazing and the savings made it even better. A must-stop spot for great deals!

This is a clearance store, it's very clean and organized with a lot of parking. It's very popular,…read morethere were lots of customers. They have clothes that were either returned or from an outlet. You can return items up to a month. You can find some good finds.

I was really happy to find out that there is an Eastern Mountain Sports in Connecticut. It was…read morereally popular some years ago when they had so many stores. Right now this is the only store in Connecticut, but one of the workers there told me that they're opening another one in Manchester, Connecticut. That's great! It's an awesome store. This store is right next to Bob's. One of the workers told me that the owner owns both stores. The Bob's side has the toilets. The workers are helpful. There's a good selection of outdoors stuff. You can become a member for free, and you get money back and coupons. There were already some Black Friday deals out. They had a sign that you can rent stuff too. Great store!

EMS is one of the few remaining store fronts to get good quality hiking gear. I recently purchased…read morea new pair of boots in preparation for hiking the White Mtns and the staff was helpful, knowledgeable, and they had my size in stock. Refund policy was clearly explained and I spent a couple days wearing my boots indoors only as they mentioned. Thanks for being such a dependable supplier of outdoor equipment!

This is a great little place. Very hospitable owners. Clean and well taken care of. The vibe is…read morevery "New England" and beachy. My mom and I had intended to go to a place in Branford but unfortunately they were sold out so we trekked to Clinton based on previous reviews. I am so glad we did! The Branford place was not as aesthetically nice, nor was the staff as helpful. The ambience, location and crew at Indian River were fantastic. I actually live south on the shoreline in CT, and none of the places in Fairfield county even compare to this. As a matter of fact - I had gone to a place in Norwalk the week before and the staff were a bunch of teenagers who a) only took cash (suspicious), making me drive 10 min out of the way to get cash b/c they didn't have an ATM and b) didn't help me in or out of the water and c) had dirty and gross (literally wet from the last person) lifejackets. This place was the total opposite. Very professional. They provided maps, clear directions and explanations on where to go. The lifejackets were clean. The guys helped us into and out of the water. There was a changing facility and also a little shop (and restrooms) right on premises. Norwalk on the other hand (can't help but compare) gave me wrong/confusing directions and had sent me out to islands that had nowhere to get out of the kayak. The water there was choppier and I was competing with boats who left us in their wake the whole time. This place had a very nice, calm, waterway to kayak in. There was one small area where you had to watch out for boats but it was a small area. Love this place and will be driving the hour and a half whenever I want to kayak - even though I life in a beach town in Fairfield county!

Well run business. Great people and great kayaks. The employees are very instructive, informed and…read morealways caring. They provided maps, suggested routes and things to be on the outlook. Beautiful area, beautiful bay. They had both single kayaks and tandem kayaks available. They also sell kayaks and all supplies. I will be back. Highly recommended.

Got my board repaired, excellent job. Nice products in the store, great presentation and Matt was…read moregreat to talk to

From the owner: Tailored outdoor gear & service dedicated to help you plan, outfit and prepare for your next…read moremountain experience. Whether its skiing, camping, or however you like to explore - we've got everything you need to get out & play! At Mountain Expedition Supply, we start by investing in your next adventure - who you are, where you are going, how you want to perform, & your budget - and pair that with custom fittings with meticulously curated gear. Not sure where to start planning your next expedition? The MES Concierge Service will curate a plan and navigate the planning and reservations for you!

Decided to do some early Christmas shopping I don't think I have seen this store here before might…read morebe new but the store is pretty big and is full of items everything in the store was on sale the staff was helpful and friendly despite the store being crowded everything was still organized and clothes were pretty easy to find

Rude staff! They don't say hello and sit around doing nothing no help at all. At least say hello…read moreand ask if we need help. Usually they are very friendly at other north face stores. Anyway Worst north face I have ever been to!!

Great selection of clothes, shoes, hats, bags, etc for all four seasons! Staff is available to…read morehelp but not overbearing. Great quality clothes and gear, so you may pay a little extra but the staff lasts a long time. Check out the yummy treats near the checkout area, highly recommend the chocolate covered blueberries!

I love LL Bean! It's a staple amongst us New Englanders! The associates at this location are…read moreusually very helpful and during my last visit it was no exception! I was looking for a certain inseam in a certain pair of jeans and the associate asked me if I needed help and looked up the inventory and found their to be 1 left in the store. After several minutes, he came back with the right sized item and I was able to try it on and make my purchase!

I literally just left the store after shopping with my husband after the most condescending…read moreinteraction at this location with one associate. (Everyone else working was really nice) At 2:00pm, a man working towards the back of the store, wearing a gray sweater, tall, shorthair, made a fantastic observation and saw we had already purchased a few items since he saw our 3 shopping bags. He overhears me and my husband but clearly wasn't listening to what we were saying, he then interrupts us and tells us that a discount is only able to be used once per day, something along those lines, he said it was a healthcare discount, not sure, so I asked him what that was since I did not know why he was saying this to us. My husband thought he had meant, were not able to shop more than once due to covid, but then the employee, said the discount at the register that's given to families is only able to be used once. He assumed we used a discount, he said usually when he sees people with a lot of bags, they usually use a discount so he was just letting us know. Just because we're Hispanic and we had more bags than he can possibly afford, he ASSUMED we can't afford items at normal price. Not only did this conversation happen, but as my husband was initially trying on jackets, this same employee SAW MY HUSBAND, and pushed him while trying to fit in between him and the jackets and said excuse me afterwards... he then came back from behind my husband AND PUSHED HIM AGAIN!!! He could've went around, he touched him, and during these times, you would think the employee would try to avoid customers due to COVID. ITS THE GOD DAMN HOLIDAYS, EVERYONE IS BUYING MORE THAN NORMAL!! Well, we left without buying my son the jacket we were looking at, they obviously don't want my Latino money. ‍ North Face, please teach your employees to mind their god damn business unless someone is asking for their opinion. This is how they end up getting recorded and put on the news... from not minding their business.

I never shopped at this store but I needed a last minute gift for my dad's birthday. It was a…read moreTuesday afternoon so I decided to order online and pick up in store. It can't be busy on a Tuesday. So I wait and expect a fairly quick pick up email. I ordered a standard black north face backpack. That should be super fast. I run errands and still no email. I go to the store and go and buy it anyway. There are three/four people working on the floor and two customers. Come on really no one could have done my online pickup. So I get to the register and finally someone interacts with me. I told them I wanted to cancel my online order bc no one bothered filling it for me. She's like oh. She had no idea how to even log in to the order pickup system. I'm like I just want to purchase it right now mad cancel my order. Another girl has comes to try and help and doesn't know how they can cancel it. Mind you I'm in a rush and that's why I did an online order. I proceed to make my purchase and the lady takes my name and number to call and tell me when my order was canceled. Never happened. Bottom line is don't offer a service if no associate even bothers to check it. I did an online order at Best Buy the same day and my order was ready in 10 minutes. So disappointed in this store. I usually buy north face from a different store but I'm done with this brand. This experience left such a bad feeling for this brand which my family loves. Since I do most of the shopping no one is getting anymore north face.

One of my outlet stops today. While the prices weren't exactly great, they were some deals…read more Didn't have any problems with staff or anything and I don't really understand the mixed reviews. If your expectations are realistic, then you should be happy here. You're probably not going to score any big deals or scores but its still worth checking out.

Bough a lot of hiking jackets here as gifts for various people. The deals were good, I must say…read more Overall, will definitely drop by again. Well worth the trip coming to this outlet. Highly recommend!