I called this place that my departed husband and have gone to for at least 30 years to do business. They used to sell flowers and feed. And do engine repair for saws and garden tractors. I needed my garden tractor steering looked at,it's slipping and two tires replaced or repaired and a routine maintenance too. I'm 66 and retired ,adjusting to widowhood and have over an acre to care for.
I called and was made an appointment for 10am. I limped my tractor to the repair shop and was told to leave it and they'd get to it. No potential time or date. I left my tractor and phone #. He would not give an estimate either. At around 4 pm I went back to inquire if it was done or more time is needed?
I was immediately yelled at and told they are weeks out with work ahead of me. I asked, why didn't anyone let me know a timeline as I have a lot of Mowing to do? I could maybe find a place or limp my mower home and use it til they can get to it. Ross the owner screamed at me and told me to get my mower out he wouldn't repair my mower! I became very upset because it's got flat tires and asked they air them up so I can take it. They picked it up with a forklift and then turned my steering wheel moving freely and said you can't get it home! I was so upset because I'm a widow and had never delt with arranging repair work. These men hollered at me and further damaged my tractor and I couldn't get it home. I left when he called me berserk and dialed 911.
I came home and called my daughter. The next day my son in law went to check on it and they had left it out in the open,key in it,and easy for some one to steal. This place used to be great when the last generation had it. Now it's just a miserable excuse for a business. I didn't see their shop door open til I came in the afternoon or I would've known what a sloppy unkept shop they had and said never mind. No wonder they can't keep up. They have no respect for customers, their own tools,there staff to work in those conditions,or their neighbors. JUST FIND ANOTHER PLACE FOR YOUR REPAIRS AROUND SCAPPOOSE. I give them no stars at all. Just thumbs down read more