Very rude service coordinators. Find another dealership! I had my Ford E-Transit towed to this…read moredealership because my truck failed to start one day in a store parking lot. I was told that their service backlog was 4 days; Anyone who wanted service had to schedule it, and they were currently scheduling 4 days out! When I complained, they sarcastically asked me if I was telling them that they should put me in front of someone who has patiently waited 4 days for their appointment! I said yes, Andy they just looked at me scornfully! They also said they had no loaner cars, but could recommend a car rental place that wasn't far away. I threw a fit, and very loudly "explained" that emergency service should be higher priority than scheduled maintenance, because when scheduling maintenance most people can continue using their vehicle while they wait for their appointment. They did not seem to care. While I was waiting for my wife to come get me, I learned that a technician had decided to look at my truck. The technician was nice, and found that my truck had a known problem for which there was a recall, but it was a silent recall that was not proactively sent to everyone. Only trucks that exhibited this problem would get the replacement part. This was a Friday, and I was told the part should be in Monday. On Monday afternoon I called to see when I could pick up my truck, and was told that installing the part required a specialized piece of equipment, and they only had one of those. Another truck that had been sitting in their lot for 2 months had finally received approval for a procedure that would take 2 weeks, and they had started doing that procedure just before my part came in, and It would be 2 weeks before they would be able to install my part. The "good news" was that once that equipment became available again, it would only take a couple hours to install my part. I was without my work truck for 3 weeks because the service coordinators at this dealership don't care about the customer!!! Or perhaps they don't understand that emergency service that takes a couple hours with a part expected to arrive that day should be higher priority than a 2 week service that has been waiting 2 months for approval (especially for a known problem with a silent recall). Or maybe they were spiteful because I got mad at them when they told me I would have to wait 4 days for them to look at the truck that I had just had towed in, and perhaps they did this on purpose. I don't know which it is, but I am never taking my truck to this dealership again! I complained to them multiple times during this whole ordeal, and they kept telling me there was nothing they could do for me. I even pointed out the sign that they had near their cashier that says "If there's any reason you can't leave a 5 star review, please let us know", but they had no answer for that.

Typical slimy dealership and salesman. After negotiating a price that I was happy with and making…read moreplans to drive out and purchase the truck, the salesman (Nick) informed me that their "out the door" price actually included $5k of my downpayment. So now instead of $52k, I was actually paying $57k. But technically since I make the downpayment before I walk out the door, then it counts toward their "out the door" price I guess? That's a slimball dishonest way to do business and I have never had another dealership do that to me. Anyways, when I responded and said that I would only do the "out the door" price that I originally thought I was getting, the salesman told me "Yeah, i dont have $5,000 to give you bud." So I went to a different dealership and got a nicer truck for a better price. I don't think their prices are that bad, just be careful that they dont screw you over with their sales tactics.

I had some pretty strong concerns about this place over the past few years. Scheduling was…read morefrustrating, and the overall experience just didn't feel as professional or welcoming as it used to. That said, I do want to be fair--over time, not just based on one recent visit, I've noticed things improving. It's been easier to schedule, and interactions with staff have felt more respectful and organized. I still think there are some areas that could be better, especially when it comes to service recommendations, but I can see the effort being made. I've bought multiple cars from here, so this matters to me. The improvements definitely make me more open to continuing to do business with them.

I bought a brand new Toyota Crown Signa. It was a great experience. Quincy was our sales person…read moreand he was excellent and friendly. He made the buying very easy and less stressful. I was amazed at how wonderful the Toyota product is. I never realized what nice cars they have.

Rob (Prestige) didn't just clean my cars--he performed an exorcism on them. He came to my house,…read morewhich was already a win because I didn't have to drive my dirty cars through public shame. He took on our vehicles over 3 separate days (an SUV, a truck, and a car) like he was auditioning for a superhero movie called Captain Clean. By the time he was done, the cars were sparkling so much I had to wear sunglasses just to look at them. And the windows? Oh, the windows. They were so clean I thought I'd been transported into a luxury car commercial. And the windows? Let me tell you, those windows were so clean that birds were probably flying into them, thinking they were portals to another dimension. (Sorry, birds.) If you want your car to look like it just rolled off the showroom floor (or better). Your neighbors might even think you won the lottery. Highly recommend!

I had my car detailed,my engine cleaned and my headlights restored. I have a 2013 Honda Crosstour…read more They did a great job. They even picked up my car and dropped it off for me since I live in an apartment and I am a senior citizen. Very nice people to work with. I definitely recommend them and I will have them take care of my car indefinitely! Thank you!

Everyone at 42 Automotive is nice, genuine, competent, and efficient. Great guys to do business…read morewith. I highly recommend them

From the owner: We are 42 Automotive, a used car dealer, auto repair shop, and auto body shop in Delaware, OH. With…read moremore than 33 years of experience, we strive to become our customer's trusted partner for everything automotive. Our used car sales department has quality used cars and trucks with easy financing. Our service department offers ASE Certified repairs, and everything from oil changes and brake repair to complex diagnostics and overhauls. Our collision center will restore your vehicle to the way it was before, in a timely fashion, and can work with any insurance company to make your life easy. Call, stop by, or view our inventory online!

Excellent with communication and pricing was best i could find. Quick delivery and professional…read moredriver who took excellent care of driveway and yard. My go-to for gravel driveway needs !!