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    Byers Ford

    2.6 (49 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 2 months ago

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    First of all, I didn't deal with Mark Morgan. That was a mistake on my end. I dealt with sales manager, Dan Perry. I, apologize to Mark, I was trying to see pictures off my phone and mistaken him for Dan. You can just read the email, it explains what happened to me. I drove four hours to look at a truck and couldn't get a good test drive on it because the check engine light was on. I never heard anything back from Todd Garverick, who is the general manager, after that email. If you are considering from buying from Byers, please take your business elsewhere. I wish I had the footage of what happened because it was absolutely ridiculous. Dan walked out to the car, from the doorway of the dealership, yelling and cussing at me, because I said " What a joke" which I feel I had every right to say. Regardless, a sales manager should never act the way he did, even going as far as to calling me. "Boy". He wouldn't walk away from the car as we were trying to leave until another sales associate had to get him out of the way. Collin was apologetic about the situation and was trying to make it right, but Dan was disrespectful and totally out of line. I will never recommend this dealer to anyone, nor will I be back. Couldn't give me a vehicle for free. This incident happened on the 2nd and I still have heard nothing after being told I would receive a call. Like I said, just look at the footage and you will see it all happen.

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    3 years ago

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    11 months ago

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    1 year ago

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    1 year ago

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    5 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    8 years ago

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    6 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    9 years ago

    I bought a new focus from them I feel that I got a fair deal and they helped me get into the car I was looking for

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    7 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    14 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    Enjoy your new vehicle and thank you for choosing Byers Ford!

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    8 years ago

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    8 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Byers Ford

    Review Highlights - Byers Ford

    Dan, Derick and Ron were all super friendly and it didn't hurt that Derick was a fan of the Dallas Cowboys!

    Mentioned in 4 reviews

    Read more highlights

    Columbus Auto Source - STOP BY 2380 MORSE RD TO SEE OUR HIGH QUALITY SELECTION OF PRE-OWNED VEHICLES!

    Columbus Auto Source

    (12 reviews)

    My family has worked with Columbus Auto Source and specifically Andy for years. Recently, I asked…read moreAndy to help me find a reliable van for our family, and I couldn't be more pleased with how incredibly helpful and thorough he was from start to finish. He found us the perfect van, under our budget, with all the bells and whistles we were hoping for. I truly couldn't be happier with the experience. Thank you, Columbus Auto Source, for helping me find the perfect mom car--and thank you, Andy, for always being so dependable, caring, and trustworthy throughout our vehicle journeys.

    I have decidedly mixed feelings about this place, leaning towards negative. We got the car we…read morewanted here, and like it as a car (the design, etc.,) but it had lots of problems, some of which they were shady about, and I can't recommend them. They get mixed reviews on Yelp, good ones elsewhere online, and a good rating from the BBB, so we thought they were decent. The lesson? You can usually trust Yelp, and your gut. When you buy a used car, it's going to have some issues, and we were ready for that. We were not ready for serious issues that they missed on their checks, or didn't tell us about. Some of the problems they wouldn't have known about, some they should have caught, some stuff they knew and didn't tell us, and some they tried to hide from us. You can't make a good decision, and can't negotiate effectively, if you don't know what you're getting. They did bring the car back and fix the major, missed issues, at cost, but I still feel like the ripped us off. They were a little pushy as salesmen (the old "what would it take to get you to buy today?") They want us to bring the car back for them to work on more, but we don't trust them, either in their ability to do the work correctly or their honesty in what's wrong with it. We trusted them, and were let down. When you're buying a used car, never trust the seller (individual or dealer.) Or rather, trust but verify. Take it to a mechanic for an inspection. Firestone does them for $10, I think. Take it out for a good test drive, and try out everything- move seats, brake hard, test all the lights, etc. And frankly, if you feel rushed or at all suspicious, leave. There are other cars out there.

    Byers Ford - car_dealers - Updated June 2026

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