Parking is easy. Park in the safe auto lot. Bring ticket with you to validate before you leave…read more Just makes it easier. Take elevator in garage to level 2 there is a pedestrian bridge to Ross. Tip: You can access Rhodes from Ross but its quicker to get off at level one and walk outside. I was going to Rhodes. Check in is easy. Turn right at the info booth and you will see the registration room. They will log you in and then walk you to your next floor or department for your procedure. You kind of feel like you have your own tour guide. Waiting rooms were clean. They had reclining seats in some of them. The secretary at endoscopy was not at her station for five minutes and people who came in after me then got checked in before me Found that irritating. Plus they just left my stickers on her desk... for all to see. pretty sure that is a HIPPA violation. I didnt like my stickers abandoned on an empty desk. The person scheduled in front of me was late so I got a room 45 min early! Yay me. Tip: always get to these appt times promptly or early.... That person is going to be sad they were late. Staff was great. I need filtered IVs due to a heart condition and that was available and checked on by both anesthesia and my surgeon/doctor. Felt my heart safety was very well cared for. Procedure was explained thoroughly. Dr Hooper was personable, and answered any questions I had thoroughly without rushing or making me feel silly for having questions. Procedure went smoothly. Seems cancer free, thats a good thing. Now just waiting on stomach biopsies. If you ever need a thorough, competent and kind doctor to determine if you have ulcers/stomach cancer... I highly recommend Alexander Hooper at OSU.

Going on 8 hours waiting to be seen in the ER. Came from Dayton for this. Wife has gangrene in her…read morefoot and been waiting for 8 hours. Gotten worse since we've been here. I went back to the front desk to plead for my wife. The male nurse at the desk told me that's the way it is and I could go somewhere else. Didn't like his answer, so I found another triage nurse. She seem a little more understanding and said they would send a nurse into the waiting room to look at my wife's foot. Never came in. The absolute worst ER I have ever been to. I never thought to look at yelp for reviews. I came here , while sitting in the ER. For 8 hours. Also watched a number of tweekers and people with sniffles go back before we did. My wife has been coming to OSU for the last 2 years. She has CHF and kidney disease. To get treated like this is a tragedy If anyone from OSU would like to call and discuss the poor service. 937 765 7279

I had been a patient with Ohio Gastro Group and moved out of state to Colorado. What should have…read morebeen a simple referral process turned into an incredibly frustrating experience. Initially, I was told they could not provide a referral because I had not been seen within the past year. After I left a review expressing my concerns, they changed their position and said they would send a referral--but only for an office visit, not for the colonoscopy that had been recommended. The inconsistency is what makes this so frustrating. Ohio Gastro Group stated they could not refer me for a colonoscopy because I had not been seen recently enough, yet they were more than willing to schedule that same colonoscopy at their own facility without requiring an office visit first. If I am medically appropriate for the procedure in Ohio, why am I suddenly not appropriate for a referral to have the exact same procedure performed near my new home? My grandfather died from colon cancer, so timely screening is important to me. By refusing to provide a proper referral, I am now facing a 3-6 month wait to establish care with a new gastroenterologist in Colorado before I can even schedule the procedure. Meanwhile, I could have had the colonoscopy completed within days if I traveled back to Ohio and paid their office. After I posted multiple negative reviews, the office appeared to try to make things right by saying they would send a referral for a colonoscopy. Unfortunately, that is not what happened. Instead of sending an actual referral, they simply forwarded the report from my previous colonoscopy. My new provider could not use those records as a referral, leaving me right back where I started. This only added more delays and frustration to an already unnecessarily difficult process. The entire experience gave the impression of a disorganized and uncoordinated office. Poor communication, inconsistent policies, and sending the wrong documentation instead of the requested referral created additional work for both me and my new healthcare providers. I expected much better continuity of care from a medical practice when relocating out of state, especially for a procedure they themselves recommended.

They treated my wife who had terminal breast cancer terribly. The anesthesiologist said in an open…read morearea that my wife could not come back here and had to go to Riverside. Totally unprofessional.

care was excellent. Staff was very helpful to respond. Doctors were phenomenal. everybody to…read more not too busy to spend a little extra time with me. Just the responsiveness was very important to I was in pain and I needed something fairly quickly.

My care at Grant Medical Center was not as stressfull as I thought it would be the staff were…read moreprofessional and attentive. Surgeon Kaura did an excellent job on explaining the procedure and the rest of the Trama team. Especially RNs Angela ,Cami, Camilla, Anna Amberley, Bailey ,Natalie, Shanice, Angie, Haley . PSA Tim, Mayrin from Trama on the 5th floor are the definition of providing exceptional care. They made me feel at ease and comfortable. Especially during the wound changes Answered any of my questions. They were great! Surprised how good the food was and the selection. The mac and cheese was delicious and build your own hamburger as well. I was also able to order snacks between the meals (pizza!). Antonio from nutrition was very helpful The only ding is one of the chefs adds too much lemon seasoning to the green beans and the broccoli.

I went to urgent care for UTI symptoms and high blood pressure (provided photos of my readings at…read morehome) , expecting guidance and care. Unfortunately, the assistant was extremely rude and dismissive. After waiting 45 minutes, the provider (DR. B) she seemed uninterested and did not offer any meaningful recommendations or clear next steps. I came here for help and left feeling frustrated. STAY AWAY.

I've now needed to make two trips to this urgent care. Every time the staff has been kind and the…read morevisit has been completed in a very timely manner. I would recommend this location for urgent care needs!

After 5 years of antibiotics, my gut was in a serious state. My MD recommended I get in touch with…read morea Functional Medicine doc. I found Mr. Marcotte was close by and I was able to get an appointment within just a few days. (Staff very friendly and easy to work with.) Dr. Marcotte is very personable and really knows his stuff. He listened to my concerns and goals and recommended a treatment plan. I'm feeling about 500% better in only a few weeks! I have more energy, my head is clearer, and my horrendous stomach aches are gone. I couldn't be happier with my improving health! Would highly recommended!

I'm currently being treated by Dr. Marcotte for leaky gut, insomnia and other gut related issues…read more Dr. Marcotte has really taken the time to understand the root cause of my issues. I'm confident that he has put me on a path to recovery by getting to the root cause of my condition, rather than throwing medicine at my issues and masking the problems. He even follows up with phone calls after our visits...no other doctor has ever done that. Highly recommended!

Parking lot is a hot mess and hard to navigate in. Has ample handicapped spots but, fair warning,…read moremost of the people here appear to be handicapped as the spots are usually taken and dont turn over quickly. The regular spots are tight/narrow. (Both in width and in regards to backing out of). People fly in this lot, so be careful. The building itself is older. Its near the city so its a bit of a hike for me and not my favorite OSU location, mainly due to the lot. They have renovated the inside of the building and it looks better than it had five years ago but still many walls are painted in a dismal institutional beige. Checking in is easy. There is a front dest. She routes you to a numbered stall where your information is verified. Then they give you directions to find your docs practice location. Tip: If they tell you go to the Brutus hallway that is aka as "to the right" of the front desk. I saw my sports doc here for an ankle injury: Dr Anthony. He is definitely 5+ stars. He is very good at listening to what is bothering you as well as he is examining/diagnosing/treating the injury. So far, I have avoided surgery, but he does that as well. . Highly recommend him as I have been seeing him since before 2020. He has multiple offices.... Usually see him in New Albany.

Physician, Dr. Joanna Peng…read more When entering the room, she does not give good eye contact or communicate well with her patients doesn't show much concerned about their issues at hand and very quick with answer to your concerns of health. when and if your in pain shows, Dr. Peng has no compassion and her staff, including Nurse by name of Kaitlyn, Is also very rude to patients as well hopefully Management will speak to her self Dr. Peng and staff to be more professional and caring to patients. Of course, every patient has to make their own decision, but I do not recommend this physician to anyone's care. We all have moments where we are not having our greatest day, but should never be brought to work. Always care for others, and of course, patients should always show respect to staff as well.

They called me to schedule a follow up to an ER visit. No one informed me that their office moved…read moreas Google/Apple Maps still shows the old address, where my previous visit was. I call to get the new address and tell them I'll be late subsequently. I was told they'll let the Dr. know. In traffic it took 30 mins to arrive. I was just told that I was late and Dr. Spiess has left for the day. Just frustrated that they called me and now I'm gonna have to pay a no show fee to a place I would have never scheduled had I known how far they had moved to from me.

Catherine Spiess is the worst Dr. I have ever had the misfortune to experience. She misdiagnosed my…read moreproblem and belittled me for thinking there was something amiss with my physiology. My second opinion doctor said I was right to get my skin looked at but the issue was not what Dr. Spiess said it was and that's why the medicine she gave me was ineffective. She made me feel like a number or a paycheck and not a patient who deserved to be treated like a human. Avoid this doctor at all costs!

Very nice, new, and excellent staff…read more This place is very nice! The staff was very kind and knowledgeable during our stay. This place is very new and located away from the city so its not overrun. It was nice to be able to walk in and get immediate attention. The rooms that they put you in were large and private. We never felt like we were on display or rushed as we have been at other ER's. Thanks for all the great work, compassionate staff and excellent facility.

Very clean and friendly staff! Make you feel welcomed and actually seem to care. Private rooms and…read morequick service. Wayyy better than an other ER I've been to. Nurses Katie and Kurt were awesome and dr Singhal was very informative and helpful!

They killed my brother, Kenneth Marshall. He had been a heavy smoker for decades. He had quit,…read morebut started having respiratory issues. He begged them for a chest xray for a year, but they refused to get one. Finally, after a year of delay, he got the xray and found a growth filling one lung. It turned out to be cancer. Despite treatment at the James, the cancer spread. He was in and out of the hospital in Dec. and Jan, then he died on 1/25/21. I was with him by cell phone on speaker through his cancer appointment and in the hospital. I was with him by cell phone on speaker when he died. There is a good chance he could have beat the cancer if his primary had only listened to Kenneth, if they'd caught the cancer early. Their carelessness killed my brother!

Confused on why none of the locations ever answer. Somethings wrong with my phone to where it…read moredoesnt save all my data. I'm just trying to call to see the time of my sons Doc appointment tomorrow and schedule a ride before he misses his follow up blood test.

Megan Brundrett MD. Did wrong by me…read more She is the Medical Lead at South High Primary Care. Megan Brundrett participated in negative gossip about me at her medical center. She made no attempt to verify the gossip with me. I made attempts to contact her, to tell her my side of what happened. She refused to hear me. Megan Brundrett made getting good medical care at South High Primary Care impossible. Doctors are only to consult each other about medical issues, not office gossip.

It should be noted: this office has moved across the street to a bigger building with more space,…read moreand great natural light! I still stand strong in my previous Review - love the nurses and doctors. Light, airy, rooms, love it!