Before I going to say how deeply angry I'm about this OSU Urology Dept I have to give thanks to…read morethose employees who cared & tried to help my son with his kidney stone. Doctor Creagh Boulger at OUS East treated my son with vigilance when my son came in bleeding dark red blood & in tremendous pain. He restored the Opioids for the pain which is rated worst than childbirth. Included was a Cat Scan to make sure his kidney wasn't totally blocked & treated my son with Autism with dignity. Garin from the Patient Response Team listened to my concerns & it seemed to me that he was going to try hard to get better treatment for my son. It is possible that he had an influence as instead of waiting until May 21 for Mike's treatment they removed it on May 12th. Doctor Matthew Lee was the kind Doctor who stepped up to the plate. The practice of waiting so long to treat something as painful as a stone is unconscionable. Mike suffered so much during this ordeal from his pain, his Autism and because he couldn't work his full time job. I don't understand what caused this whether it was the industry which causes people to often declare bankruptcy in order to obtain health care. We have the most expensive health by far than the rest of the Industrialized world such as Germany for example which provides Universal health care, out lives us & those who have job pay about 1/2 what wee pay here. Every time I myself suffered from kidney stones the Medical team would give the patient 4 to 5 days to pass it and it it wasn't passed in that time they would go in and remove it. Mike will avoid OSU if he is ever to get the stones again. And in most cases such as mine he will eventually have another attacks.

This is an update to the original review below:…read more After waiting three (3) months for Ms. Shue to follow-up with me, and since I never heard back from her, I decided it would be wise to update my review. After the three months of waiting, I wrote a review and she 'immediately' called my home number twice. She wouldn't call me during those three months, but after I submitted a review, she called two times. I wasn't going to change my review because my review was true. Interesting how quickly she called me once the review was posted but did NOT follow up during three whole months. Her two calls felt like harassment. My original review is below: Met with Shirley Shue because when I arrived, I was told my plastic surgeon wasn't in. Big mix-up! The visit was a great disappointment and a waste of time. The scheduler scheduled me with the WRONG person. I didn't wish to see Ms. Shue but I was already there, so I met with her. Ms. Shue seemed to lack confidence. She downplayed the scars on my face that I was concerned about. I couldn't take her seriously. She said that I might look worse if she did a procedure. Yet, she said she is a plastic surgeon. Procedures should make you look much better, not worse. I believe her skills may be limited. For my concern to be downplayed by Ms. Shue wasn't caring or professional. Afterwards, I read her notes about my visit. Some of her notes were not 'true' and she 'completely' left out the total area on my face and the amount of scarring. Her notes talked like everything was fine; that everything had healed. This wasn't at all about the healing process, this was about the 'scars' that are still present today. The injury was from a long time ago. She never saw the fractures, contusions or abrasions. That was the first time I had ever met her. She said any procedure would be considered cosmetic surgery. I disagree 100%. A procedure would be to reduce or remove the scars. She was to follow up with me--but, she NEVER did. Never heard from her. That was one of the worst visits I've had with a physician. I would not want to relive that visit with Ms. Shue. I would not have an appointment with her again. I could not recommend her to anyone. There are good plastic surgeons. We have choices!!!

It was a little bit of a drive but worth it. Those of you…read morethat just want the short version; overall I'm happy and I will go back. Dr Kaylor and his staff were very friendly, professional, and helpful. The experience went well and I am pleased with the level of detail provided in the pre op screening and post op report afterwards. Also, I arrived about 20 minutes early, got paperwork done, and the doctor was running early as well so that was a nice little side perk. I have not gone for my follow up yet but I am quite confident that the quality and professionalism will continue. I waited to the end to mention that the girl that checked me in the lobby was polite but I was not real impressed with her. Don't let that keep you from getting good service ever were else in the process. I recommend this dr and this practice!

I had been a patient with Ohio Gastro Group and moved out of state to Colorado. What should have…read morebeen a simple referral process turned into an incredibly frustrating experience. Initially, I was told they could not provide a referral because I had not been seen within the past year. After I left a review expressing my concerns, they changed their position and said they would send a referral--but only for an office visit, not for the colonoscopy that had been recommended. The inconsistency is what makes this so frustrating. Ohio Gastro Group stated they could not refer me for a colonoscopy because I had not been seen recently enough, yet they were more than willing to schedule that same colonoscopy at their own facility without requiring an office visit first. If I am medically appropriate for the procedure in Ohio, why am I suddenly not appropriate for a referral to have the exact same procedure performed near my new home? My grandfather died from colon cancer, so timely screening is important to me. By refusing to provide a proper referral, I am now facing a 3-6 month wait to establish care with a new gastroenterologist in Colorado before I can even schedule the procedure. Meanwhile, I could have had the colonoscopy completed within days if I traveled back to Ohio and paid their office. After I posted multiple negative reviews, the office appeared to try to make things right by saying they would send a referral for a colonoscopy. Unfortunately, that is not what happened. Instead of sending an actual referral, they simply forwarded the report from my previous colonoscopy. My new provider could not use those records as a referral, leaving me right back where I started. This only added more delays and frustration to an already unnecessarily difficult process. The entire experience gave the impression of a disorganized and uncoordinated office. Poor communication, inconsistent policies, and sending the wrong documentation instead of the requested referral created additional work for both me and my new healthcare providers. I expected much better continuity of care from a medical practice when relocating out of state, especially for a procedure they themselves recommended.

My care at Grant Medical Center was not as stressfull as I thought it would be the staff were…read moreprofessional and attentive. Surgeon Kaura did an excellent job on explaining the procedure and the rest of the Trama team. Especially RNs Angela ,Cami, Camilla, Anna Amberley, Bailey ,Natalie, Shanice, Angie, Haley . PSA Tim, Mayrin from Trama on the 5th floor are the definition of providing exceptional care. They made me feel at ease and comfortable. Especially during the wound changes Answered any of my questions. They were great! Surprised how good the food was and the selection. The mac and cheese was delicious and build your own hamburger as well. I was also able to order snacks between the meals (pizza!). Antonio from nutrition was very helpful The only ding is one of the chefs adds too much lemon seasoning to the green beans and the broccoli.

The nurses are stu asf. I asked if my bfs mri came back okay because he had one done the day prior…read moreand she said she didn't know how to work the computer but she said she assumed he's okay because he didn't die and then made me change his gauze and wipe him down for surgery because she was fighting with another nurse and they were both trying to tell each other what to do but they got mad and threw all the stuff at the foot of his bed and yelled that I could do it. They obviously have no idea what is happening at any point of the day it's so sad. They checked on him every once in a while which was fine but they still pissed me off because nobody communicated what was happening ever because they genuinely didn't know what was happening. I was also cornered against a wall by a crack head and only got away because of a cop that walked up and then drive me to my car. That place is also gross asf.

I went to urgent care for UTI symptoms and high blood pressure (provided photos of my readings at…read morehome) , expecting guidance and care. Unfortunately, the assistant was extremely rude and dismissive. After waiting 45 minutes, the provider (DR. B) she seemed uninterested and did not offer any meaningful recommendations or clear next steps. I came here for help and left feeling frustrated. STAY AWAY.

I've now needed to make two trips to this urgent care. Every time the staff has been kind and the…read morevisit has been completed in a very timely manner. I would recommend this location for urgent care needs!

After 5 years of antibiotics, my gut was in a serious state. My MD recommended I get in touch with…read morea Functional Medicine doc. I found Mr. Marcotte was close by and I was able to get an appointment within just a few days. (Staff very friendly and easy to work with.) Dr. Marcotte is very personable and really knows his stuff. He listened to my concerns and goals and recommended a treatment plan. I'm feeling about 500% better in only a few weeks! I have more energy, my head is clearer, and my horrendous stomach aches are gone. I couldn't be happier with my improving health! Would highly recommended!

I'm currently being treated by Dr. Marcotte for leaky gut, insomnia and other gut related issues…read more Dr. Marcotte has really taken the time to understand the root cause of my issues. I'm confident that he has put me on a path to recovery by getting to the root cause of my condition, rather than throwing medicine at my issues and masking the problems. He even follows up with phone calls after our visits...no other doctor has ever done that. Highly recommended!

Parking lot is a hot mess and hard to navigate in. Has ample handicapped spots but, fair warning,…read moremost of the people here appear to be handicapped as the spots are usually taken and dont turn over quickly. The regular spots are tight/narrow. (Both in width and in regards to backing out of). People fly in this lot, so be careful. The building itself is older. Its near the city so its a bit of a hike for me and not my favorite OSU location, mainly due to the lot. They have renovated the inside of the building and it looks better than it had five years ago but still many walls are painted in a dismal institutional beige. Checking in is easy. There is a front dest. She routes you to a numbered stall where your information is verified. Then they give you directions to find your docs practice location. Tip: If they tell you go to the Brutus hallway that is aka as "to the right" of the front desk. I saw my sports doc here for an ankle injury: Dr Anthony. He is definitely 5+ stars. He is very good at listening to what is bothering you as well as he is examining/diagnosing/treating the injury. So far, I have avoided surgery, but he does that as well. . Highly recommend him as I have been seeing him since before 2020. He has multiple offices.... Usually see him in New Albany.

Physician, Dr. Joanna Peng…read more When entering the room, she does not give good eye contact or communicate well with her patients doesn't show much concerned about their issues at hand and very quick with answer to your concerns of health. when and if your in pain shows, Dr. Peng has no compassion and her staff, including Nurse by name of Kaitlyn, Is also very rude to patients as well hopefully Management will speak to her self Dr. Peng and staff to be more professional and caring to patients. Of course, every patient has to make their own decision, but I do not recommend this physician to anyone's care. We all have moments where we are not having our greatest day, but should never be brought to work. Always care for others, and of course, patients should always show respect to staff as well.

They called me to schedule a follow up to an ER visit. No one informed me that their office moved…read moreas Google/Apple Maps still shows the old address, where my previous visit was. I call to get the new address and tell them I'll be late subsequently. I was told they'll let the Dr. know. In traffic it took 30 mins to arrive. I was just told that I was late and Dr. Spiess has left for the day. Just frustrated that they called me and now I'm gonna have to pay a no show fee to a place I would have never scheduled had I known how far they had moved to from me.

Catherine Spiess is the worst Dr. I have ever had the misfortune to experience. She misdiagnosed my…read moreproblem and belittled me for thinking there was something amiss with my physiology. My second opinion doctor said I was right to get my skin looked at but the issue was not what Dr. Spiess said it was and that's why the medicine she gave me was ineffective. She made me feel like a number or a paycheck and not a patient who deserved to be treated like a human. Avoid this doctor at all costs!

Very nice, new, and excellent staff…read more This place is very nice! The staff was very kind and knowledgeable during our stay. This place is very new and located away from the city so its not overrun. It was nice to be able to walk in and get immediate attention. The rooms that they put you in were large and private. We never felt like we were on display or rushed as we have been at other ER's. Thanks for all the great work, compassionate staff and excellent facility.

Very clean and friendly staff! Make you feel welcomed and actually seem to care. Private rooms and…read morequick service. Wayyy better than an other ER I've been to. Nurses Katie and Kurt were awesome and dr Singhal was very informative and helpful!

They killed my brother, Kenneth Marshall. He had been a heavy smoker for decades. He had quit,…read morebut started having respiratory issues. He begged them for a chest xray for a year, but they refused to get one. Finally, after a year of delay, he got the xray and found a growth filling one lung. It turned out to be cancer. Despite treatment at the James, the cancer spread. He was in and out of the hospital in Dec. and Jan, then he died on 1/25/21. I was with him by cell phone on speaker through his cancer appointment and in the hospital. I was with him by cell phone on speaker when he died. There is a good chance he could have beat the cancer if his primary had only listened to Kenneth, if they'd caught the cancer early. Their carelessness killed my brother!

Confused on why none of the locations ever answer. Somethings wrong with my phone to where it…read moredoesnt save all my data. I'm just trying to call to see the time of my sons Doc appointment tomorrow and schedule a ride before he misses his follow up blood test.

Megan Brundrett MD. Did wrong by me…read more She is the Medical Lead at South High Primary Care. Megan Brundrett participated in negative gossip about me at her medical center. She made no attempt to verify the gossip with me. I made attempts to contact her, to tell her my side of what happened. She refused to hear me. Megan Brundrett made getting good medical care at South High Primary Care impossible. Doctors are only to consult each other about medical issues, not office gossip.

It should be noted: this office has moved across the street to a bigger building with more space,…read moreand great natural light! I still stand strong in my previous Review - love the nurses and doctors. Light, airy, rooms, love it!