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    Comcast Service Center

    1.7 (95 reviews)
    Closed 10:00 am - 7:00 pm

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    Comcast's mess they left and refuse to clean up!
    Mark S.

    After six weeks of no service and a robot that would not connect me to a person who would answer my questions about when it would be done, I left! Four months later a collation agency wanted me to pay for no service. I did go to the store in Marana to get answers, they insulted me and my wife. When I got hot they said I must leave their store. I got Verizon, so should you, when i Show the mess they, left they now want me to DM them again for like the sixth or seventh time to take care of it. My experience with Comcast customer service shows they are unconcerned about the customers and only there bottom line!

    New wifi router has nice new design and MUCH smaller than the old one so it takes a lot less space wherever you place it.
    Dolores A.

    I called xfinity Comcast tech support because my wifi kept dropping off, they were very helpful after trying to get the wifi router to reset, the tech said my router was outdated so they put in their notes that customer will take it to the xfinity store. I went to this Cortaro Rd location was greeted by the reception staff, she was very courteous, I only had to wait 15 minutes for a service associate to help me get a new router, he was very friendly and helpful with any questions I had. This location has great customer service.

    This is ALL my channels.

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    12 years ago

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    13 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    13 years ago

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    7 years ago

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    11 years ago

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    7 years ago

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    12 years ago

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    6 years ago

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    8 years ago

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    12 years ago

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    9 years ago

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    6 years ago

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    13 years ago

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    14 years ago

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    9 years ago

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    12 years ago

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    13 years ago

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    12 years ago

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    11 years ago

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    12 years ago

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    7 years ago

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    12 years ago

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    8 years ago

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    12 years ago

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    10 years ago

    Fast friendly service on a busy holiday afternoon! Thank you Anna! She was able to find an economic option to add cable to our home.

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    Ask the Community - Comcast Service Center

    Review Highlights - Comcast Service Center

    I know I will be stoned for giving a positive review to Comcast but their service center out on Cortaro has never been anything but professional and helpful.

    Mentioned in 3 reviews

    Read more highlights

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    Bluespan

    Bluespan

    2.9
    (82 reviews)

    I'm updating my rating from 4 down to 3. Within the last six months they had two major (day-long,…read moresystem-wide across the Tucson region they cover, including Rio Rico/Nogales) internet outages (which also means VOIP phone outages), the most recent being the other day. These outages had consequences I'm sure not only for myself but other users. When they had the first one, I think one of their executives made the response, which I thought was incorrect, in one of their forums that they could not use redundancy in that case to address the outage because the fibers and such upon which the main service depended (and which had been damaged by a construction crew I guess in the Phoenix area) were also the same fibers and such upon which their redundancy depended. Could they not arrange for redundancy that did not depend on the same exact Phoenix-area point? The second outage, several months later, was down to the same issue (construction crew in Phoenix area) and the same (incorrect in my opinion) reasoning on redundancy..... they did not succeed in improving their redundancy from the first incident to the second. So, I am reducing from 4 to 3. Now, a few moderating points: - I have heard that they are working toward addressing their redundancy issue. - It's temporarily a shame, but let's hope they respond by improving. Over the last few years (other than these two damaging outages) they have improved other things nicely, including increasing my speeds, lowering my cost and changing the mountaintop that I was pointed to. My service was by no means perfect, but I think they have spent money to improve and I respect this, and they did improve. I committed to them for voip a few months ago, which I would not have done if they had not established with me that they were providing a high number of 9s of reliability. So, if they can get back on track, and think ahead a bit better, then I may regain a higher view of them. - It's a bad moment for this to happen since so many people seem to be now giving a try to Starlink. Without these two really bad outages, I would have said that Bluespan is approximately competitive with what I hear about Starlink. So, if they re-position themselves to make such outages much less common, then I'd say at that time they will be more competitive.

    Internet has been out since 8/9ish this morning, and they have continuously pushed back the ERT…read more Just say you don't know when it will be fixed instead of giving unreliable times. Completely ridiculous that we pay $100 a month to be strung along with unreliable and constantly changing repair times. ​

    Verizon

    Verizon

    1.6
    (37 reviews)
    $$

    Cancelled my personal account after 7 days. Ive been a customer of Verizon for over 20 years on my…read moremoms Verizon plan. I decided to get off my moms plan and get my own plan. From day 1, Ive had nothing but problems, CSR rep from another country deleted my account and my promotions, added a new account and someone tried to order a phone on my new account and Verizon didnt take responsibility for it. Also, my bill each day for the last 7 days with Verizon was more and more. Started out as 133.00, then 146.00, then 162.00, then 196.00, and finally 204.00 for a 1 line plan with no extras!!!! On January 18th, cancelled my account and switched to a different carrier. Was told by the CSR of Verizon (5th person), I could take my devices to the store where I made the purchases. So, we went to the Arizona Pavillions Cortaro location and it was there I explained about ALL the things I went through in the last 7 days with my new account. The CSR went to the "supposed" manager, Guadalupe, and she straight up stated she was not taking back the devices and it pretty much was not her problem!! She was overtalking both me and my husband when trying to explain everything that had happend and she was not willing to provide the "excellent customer service" that Verizon says they provide. She was resistant, rude, not helpful and could care less about my situation or what we had to say. She should not be in a management position, or any kind of higher up level, she is not for the customer, unless you are there to make a nice, big purchase!!! I will NEVER go to this location ever and BUYER BEWARE!!!! Verizon practices Bait and Switch methods. They are friendly and helpful when you want to spend money, but after, you are just another customer and could care less about helping you. Verizon will mess up your account, say they are there to help, but they dont even document your account. After only 7 days, I have switched carriers and will continue filing my reports to the BBB, Federal Trade Commission for Bait and Switch tactics, and the Attorney generals office!!!!

    Placed an online order and opted to pick it up in store. The gentleman who assisted me was friendly…read moreand efficient. Thanks for making the purchase easy!

    Comcast Service Center - isps - Updated June 2026

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