We initially went to MicroCenter Tustin to purchase a PC for my son. We were going to get the parts…read morethere and have MC build it. After meeting with Mario and pricing out the parts and build for a new PC, it was clear the PC purchase would have been over budget. Mario recommended a prebuilt PC from them called PowerSpec. He showed us the G535 and it had everything we wanted in a gaming PC but for almost $500 off the retail price if we had PC built. I asked why was it cheaper and Mario told us the PC was built before the rise in prices on the memory and GPU. We then met with James Tran who showed us the G535. I noticed they had an open box PC. James explained to us the open box was a return for resale at a cheaper price. It was $100 cheaper. We bought the PC and took it home. Unfortunately all was not well with the PC. When playing two different games, (Marvel Rivals & Ark: Survival Ascended) the PC freezes for 10 seconds and reboots to the desktop. I tried troubleshooting by playing two different Benchmarks and lowering the GPU graphics, deleting and reinstalling updated drivers and lowering video resolutions but to no avail. Every time my son would play the games the PC froze and rebooted. This lead me to believe there are hardware issues with the PC. Luckily the PC was still within their 14 day return policy for returns, exchanges and refunds. We decided we did not want to have their techs try to diagnose the problem with the PC and just return and exchange for a new one. MC's return and exchange process was very simple. You go online to their website, log into your account and file a return. You are given a QR code and just then head to MC. When we arrived (the nearest MC is Tustin which is 2 hours away), we met with James Tran again who helped us with the process. I explained to James what the issues were with the PC. He told us the option of walking over to their Tech area of the store and having their guys try and diagnose the PC. I told James we would rather just exchange it for a new one. James understood our situation and spoke with his manager who allowed us to exchange the return for a new PC at the open box price so we did not have a to pay the difference. MicroCenter staff especially their managers (forgot their names) along with Mario and James Tran were awesome. They truly satisfied our experience at their Tustin store and made our teenager son very happy. So far everything is working properly with the replacement PC. I'll do a follow up if things change. Thank you again MicroCenter!

Micro Center partners with a non-profit called Compudopt to accept computers/desktops/laptops in…read moreworking condition to be refurbished and distributed to families in need. I wanted to donate my MacBook to someone in need and this looked like a promising solution. I was worried that making a visit on the weekend to their tech bar for the donation process would be really busy and result in a long wait, but to my surprise I was helped very quickly! Queueing and "checking out" was quick, as the team member just needed to register my device and provided me with a receipt for tax purposes.

excellent customer service. Jesus is great very professional and will answer all your questions…read more is very patient and will help you resolve your issues

First time coming to HB Computers and it was a wonderful experience. I was looking around for a…read morereasonable price to fix my PC after I accidentally deleted some drivers. They were super helpful from the start. Did a full diagnostic to figure out the issue, reinstalled Windows, updated everything, and even cleaned my device while I was there -- that was a nice plus I didn't expect. I also asked about missing bolts for my PC case and they actually took the time to look for some at the store for me. Most places wouldn't bother. Pricing was fair: paid a diagnostic fee to find the problem, then $130 to fix everything. Other shops quoted me way higher just to look at it. No upselling, just honest work. Highly recommend if you're in HB. I'll definitely be back for any computer issues.

Was looking to have a forensics done on a crashed hard drive and ended up with a screaming…read moregaming-level build. KA at ICP has a new believer in me. So professional yet personal and efficient. We talked about my needs as a photographer first. He built me a shopping list, then built my dream PC with a heavy slant on AI. Saved me hundreds of $$. and I know more about the internals of my PC than I could ever have. Couldn't be happier. Forget the nerds and the geek squads, go to KA at ICP. https://www.instagram.com/reel/DInKHS8p2LN/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==

Ignite computer, professionals rebuilt, which I thought was a dead computer for my son and saved me…read morea lot of money and headache. He replaced a few components now the computer is 10 times faster in real life. He also helped me comfort from one laptop to another very well experience with any programs, Photoshop in Lightroom. His prices are fair and returns work quickly.

My gaming laptop's cooling fans stopped working, and since I also use the machine for writing, I…read morecould not go long without it. The Computer Guys saved the day! They ordered the part and had it fixed in no time, and at a fair price! They are now my go-to for any computer repairs. And they also build custom PCs as well. Highly recommend these guys. Thanks Ed and Todd!

We recently had a laptop repaired at The Computer Guys and are very pleased with the service. The…read morelaptop cover/screen had broken at the hinge and couldn't stay vertical on its own without support, so it needed the entire display back cover replaced. Ed was professional, communicated clearly, and gave us a fair, reasonable quote. The whole repair was completed within a week. We're glad to have the laptop back and functioning properly again. Thank you for the solid work--we will for sure be calling you for our next computer needs!

Took my son to GameGeeks LA to show him what gaming was like before everything was digital and…read moreconstantly updating. We ended up finding PSP games, unlocking some nostalgia, and walking out with a new obsession. My son got to discover old-school gaming, and I got to relive it -- my wallet was the only one that didn't have fun. Great selection, great staff, and a huge plus that they offer solid console repairs. A true gaming shop that knows how to keep the classics alive.

i've been going to GameGeeks to see Joe and his team since about 2019. I've got a PlayStation 4…read more That's pretty wonky and still has Silent Hills PT on it! When I need the help they have always taken good care of my system when I've asked them to do some hardware work on it. While I'm there, Joe and his team are also super friendly and fun to talk to about, you know, the day today and video games and introducing my friends and I to cool forgotten games to check out or tips on what to look for as far as hardware and systems. I was just there again today to buy Metal Gear Solid on PlayStation 1 and I think we're real lucky as a society to have places like this because there's not many places left. They do this sort of thing and have the talent and kindness behind it. Thanks Joe and your team :)

5/5 shopping experience…read more The employee that helped me is named Leo. Service and selection is top notch as he gave me options and suggestions and he even threw a free wrist strap. I initially went to another spot but found out it the camera was 300 more than it was supposed to be. I found this place and the price was fair. again, a 5/5 for me.

After searching high and low I finally found the canon camera I was searching for here! Super fast…read moreservice and they were also helpful over the phone before I arrived. Price is fair, and the product was brand new. I was so happy to finally find the camera since it's been sold out everywhere else for the longest time! They also had other accessories/ items such as the memory card.

I had a problem with my Pioneer Elite UDP-LX500 disc player tray door not opening. I was referred…read moreto Adam's Electronics by Pioneer (since the warranty has long since passed). I called them and transactions was easy and when I received the unit everything was working like the day I got it. Thank you Adam's. It's nice to be able to still hang onto older good equipment and get more life out of them. Rod

OUTSTANDING service. August 2026... Years ago they fixed by Pioneer CD player that is still going…read morestrong. My ONKYO SR 700 left channel stopped working after about 20 years that I use in the living room from music to home theatre. They did a great job and it sounds fantastic. I looked at some of the negative reviews and you have to wonder about someone who would actually spend 3X the money to have something fixed when they could buy a new item for 1/3 the cost. You just have to wonder about some people.

Called same day and was able to get the camera I've been looking for for months. Great service,…read moreprice and hospitality! Thank you!

Great customer service, the owner was super helpful and helped me get what I needed. I ended up…read morepicking up a DJI gimbal for my camera setup and I'm super happy with it