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    The Computer Guys

    4.8 (83 reviews)
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    Services - The Computer Guys

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    5.0
    (6 reviews)
    Business Consulting
    Responds in about 20 mins
    5.0
    (14 reviews)
    IT Services & Computer Repair
    5.0
    (5 reviews)
    Web Design
    Responds in about 4 hrs
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    15 days ago

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    5 months ago

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    3 months ago

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    29 days ago

    They fixed my computer on time and under budget. The guys are super helpful and personable. I'd recommend them to anyone.

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    1 month ago

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    8 months ago

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    1 year ago

    Affordable and quick replacement of my gaming laptop screen! Highly recommend Todd. The quality of service was above and beyond.

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

    Very helpful! Was hoping not to spend too much, and I didn't. Will come here again when needed.

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    2 years ago

    These guys know their stuff. Great work on upgrading my failed hard-drive and got me back in business super-quick. Thanks guys.

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    3 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    2 years ago

    great service. fast. economical. love these guys. What else can I say? I don't have any more characters.

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    4 years ago

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    5 years ago

    I loved it here!! They got my computer fixed quickly & they were so kind! I would definitely go back!

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    5 years ago

    I was having printer issues and Todd came out the next day and seemed to figure out the problem. He was very helpful.

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    Page 1 of 3

    Ask the Community - The Computer Guys

    Review Highlights - The Computer Guys

    Needed a screen replacement ASAP for my laptop and Todd was super efficient at fixing everything!

    Mentioned in 28 reviews

    Read more highlights

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    Smartology

    Smartology

    4.9
    (54 reviews)

    They are the best. We had some issues with a home NAS storage system, and it ended up taking almost…read morea year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them.

    I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.

    Best Buy

    Best Buy

    2.9
    (824 reviews)
    $$

    I want to give a big shout out to Moises! He was working at the computer area. I had so many…read morequestions about different products and he was very patient, very kind and respectful. I will definitely be back and shop in this location because of him. Please give Moises a raise he deserves it!

    I came in one night . They had what I call an 'event' going on. Where ppl rushed on in to place an…read moreorder for pokemon cards. I came in an hour later after it initially started. Seemingly still made the cut to order. There was about 20 ppl in front of me. So as the line shortens and im getting closer and closer, I'm just on my phone, texting friends, being excited that I'm about to place an order for this very special set. The manager/supervisor, whose name is tony, comes around to the line and makes and announcement. Specifically stating that they will NOT place multiple orders for individuals. I paid no attention, it didn't apply to me. I had just got there 15 minutes ago and hadn't placed any order yet, I thought. Then tony looks at me and proceeds to tell me that I should leave and that he will not be taking my order. I didn't listen to him. There were only 4 ppl in front of me. I was almost there. Soon as I got in front of the cashier, tony comes rushing from around that corner and tells me he's not taking my order. I kept asking why so he tells me to talk to security or call corporate. I'm confused as fuck! Then the female cashier looks up my account and tells me that I've been buying from other stores and now that I can't buy from their store. So I'm asking myself, if I bought a tv from the other location, I can't buy another tv at this location?? I started to feel like tony was discriminating against me. Becuz I came to realization that buying/purchasing from other stores was not the issue here. Becuz tony had already told me before I even got to the register that he was not going to take my order if I'm intending to place multiple orders. Which I hadn't. We went back and forth, and then begins to tell me that he now will take my order but it WILL be canceled. So after discriminating against me, he now wants to threaten me by deliberately canceling my order. So as he proceeds to place my order. I give him that necessary information that he needed. I gave him the sku number for the product that I wanted. And after I gave him that number he says to me 'funny that you know the number by heart' . It was 7 numbers. I remember my dl number. My license plate number, my ssn, and even my mama phone number by heart. I have no idea why he thought I couldn't remember 7 numbers to a product I've purchased in the past numerous times at other locations. All in all, this guy tony discriminated against me, threatened me. Intimidated me. And patronized me. He straight up profiled me. I wanna have a talk with HR next and ask what type of ppl they hire and requirements are needed to have a manager/supervisor position. It's ppl like tony is the reason why I don't come to this location. I've had better customer service at other Best Buy's location. I get 'good mornings' every time I walk in after a night of camping out. I don't get treated like shit like how tony did me. Take my word for it Don't come to this location Westminster mall and Costa Mesa is the place to go. I got the proof.

    The Computer Guys - itservices - Updated July 2026

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