I came here after a dealership quoted me nearly $900 to fix my driver's side mirror, claiming I…read moreneeded an entirely new mirror assembly because the motor was supposedly broken. When I brought my car to Magic Touch, they took the time to inspect it and honestly told me I didn't need a new assembly at all--only the mirror glass needed to be replaced. They fixed it quickly, saved me hundreds of dollars, and everything works perfectly. It's hard to find a shop that's this honest and knowledgeable. They could have easily charged me for unnecessary repairs, but instead they did exactly what was needed. The quality of their work and their integrity really stood out. I wouldn't hesitate to bring my car back here for anything, big or small. Highly recommend!

This is going to be long, but if you're considering taking your vehicle here, you should read it…read more I'm being detailed because I genuinely hope it prevents someone else from going through what I did. Thankfully, I also work for many law firms that deal with car wrecks so they know where NOT to send their clients. I've taken my car to this shop for three separate accidents over the years. The first two were mostly body damage repairs and I had no major issues. The third accident, a front-end collision in September 2025, turned into an absolute nightmare. Between September 2025 and May 2026, I had to bring my car back FIVE separate times for the exact same unresolved issues. Eventually, I gave up and took my car elsewhere because Magic Touch still had not properly repaired it and almost caused my insurance company to total the vehicle until I canceled the claim to avoid that. The biggest issue involved my AC system. I repeatedly told them something was still wrong, but instead of actually finding the leak, they kept refilling the refrigerant and sending me on my way. Because of that negligence, my compressor eventually failed and the casing cracked -- despite the compressor only being a little over a year old. Out of those five return visits, they reimbursed my rental car twice after I complained about continuously paying out of pocket because I don't have another vehicle. One visit, they even handed me Visa gift cards after again failing to fix the issue. It honestly felt less like customer service and more like, "We're tired of dealing with you." I also have recordings from my last drop-off. In one, the owner, Brody, points at my car and asks, "What's up with that?" When another employee says, "The AC is having problems again," Brody responds, "Nah, f**k that," while complaining about my car being back again. Maybe if the issue had been fixed the first time, it wouldn't have kept coming back. Every time I returned, I was treated more like an inconvenience than a customer simply asking them to fix the same unresolved problem. Eventually, they had to involve the shop across the street because they couldn't figure it out themselves. One employee texted me the quote from that shop, then later sent me (after I asked the next day) another estimate that was literally DOUBLE what they had originally been told, because "if they denied it then they still had room to cover repairs" is what the text message from the shop said -- and that inflated estimate had already been sent to the insurance company. When the insurance company later contacted me to say they were considering totaling my car, I sent them all the text messages, recordings, and estimates I had received. The adjuster literally told me they were confused because insurance had ended up covering damage that the shop itself may have contributed to through negligence by failing to locate the leak when I originally reported it. The adjuster even used the words "insurance fraud" -- not me. At that point, I took my car elsewhere to a shop that has done major repairs for me before. I'm now paying around $3,400 out of pocket just to finally have my vehicle repaired correctly. To make things even worse, the new shop discovered that Magic Touch had replaced my radiator after the wreck and apparently NEVER added coolant. I brought my car there six total times, including immediately after the accident, and somehow nobody noticed the coolant reservoir was empty? That repair is now being added to my bill along with an expansion valve replacement. You can call me a liar if you want, but I have endless text messages, recordings, invoices, and documentation to back up every single thing I'm saying. The unfortunate reality is that they seem friendly until they no longer want to deal with your vehicle. Once that happens, you absolutely feel it. The ONLY reason this review is getting two stars instead of one is because the body work itself looked decent.

I recently had repair work done at Dent Mechanic Group. The experience was very…read moreprofessional and convenient from beginning to end. I contacted the business for information. After deciding to move forward, a representative came to my home the next day for an on-site consultation and estimate. We feel like the estimate was accurate and fair. The car was picked up and a rental car was dropped off at my home in less than a week. There was a minor delay due to the winter storm but we were kept informed on progress and when we could expect the car to be returned. The team handled all paperwork and communication with our insurance company. I had a minor issue with the rental car. I made a phone call, explained the situation. A replacement car was delivered to my location within two hours. We were very pleased with the results and will definitely recommend this business to family and friends. Thank you Dane, Nick, Contessa, Shelby and the rest of the team for a job well done!

Daniel, Nick and the entire staff at Dent Mechanic Group were amazing! So grateful for all they…read moredo. They made this experience easy and painless.

Catherine was incredibly prompt in her responses on Yelp and just as amazing in person. The…read morelocation is gated and very clean. My item was painted with a perfect color match thanks to Miguel (I believe that was his name). Overall, this shop offers competitive pricing, is honest, reliable, and fast. I'll definitely use them again!

I had an excellent experience they were very reasonable in price and I had no complaints I…read morerecommend them if you are in the market to get your car modified

Chris from DentWerks worked with me from start to finish keeping me updated throughout. I couldn't…read morebe happier about the job the guys in the shop did on my car. Professional from the word go.

These guys are great! I had a bumper needing repair and a few dents taken out. They were very…read moreclear in communication, the price was better than competitive, and the car was finished on time. Very satisfied with the service and highly recommend.

Excellent service, Denzel was very professional, and courteous. He is very knowledgeable about his…read morecraft and explained his process as he worked. I would highly recommend his service to anyone needing PDR.

Denzel at Accelerated Dent Solution was excellent on all accounts when it came to taking care of me…read moreand my truck! Not only did he drive me to get my car rental, but kept me in the loop for everything in regards to the hail damage on my truck. Compared to the other quotes I got Accelerated was very fair on the price! If you are looking to get hail damage fixed I would highly recommend Denzel at Accelerated! 10/10

I got my bumper dent repaired today by Nick and he is friendly and did exactly what I looked for. I…read morewould definitely recommend him to my friends and reach him if I need for any future.

I hate writing reviews, especially negative ones, but in this case I have been left with no other…read moreoption. AVOID THIS PLACE AT ALL COSTS. After our car was hit by a drunk driver, we had our car towed to this place and it took at total of 19 weeks for the work to be completed. When the car was returned sensors were damaged. The car was supposedly taken to a dealer for the sensors to be repaired but no proof was ever provided and the issue persists a year later. Phone calls either went constantly to voicemail or promised calls never came. Broken promise after broken promise. As someone who owns a business, I am genuinely loathed to write negative reviews, but this was the absolutely worst experience I've ever had. In fact, I told the owner that I would only write this if he failed (for the 100th time) to give me an update and proof of the work being done. He never called back despite saying he would and we have a car that is now a mess. AVOID THIS PLACE AT ALL COSTS.

Dallas Auto Repair fixed my passenger mirror that had some damage from a truck running into me. The…read moreoffice staff and mechanics where so nice and helpful from the minute I pulled up they answered all my questions submitted the estimate to the insurance and had me out of there in no time. Thank you for your great customer service. I would recommend them to my friends and family.

I needed help with no AC in EV and Tesla couldn't see me for over 2 weeks.JK saw me asap. They…read morewere very clear and informative with issues. Patrick called with updates several times. Would trust them again.

Such honest and hardworking people! I always go to JK One Auto Repair for all my car needs because…read moreI know I'll get my car fixed with a fair price and complete transparency. Highly recommend!!