Our house was built in 2005 and we haven't had the ductwork cleaned. We were concerned with the…read morefrequency we were having to change filters in the furnace and it seemed that our seasonal allergies were getting worse. We called our builder and friends at Joe Gates Construction and asked for a recommendation. Judy said call Jerry's. We got on their calendar and we're amazed at how professional everyone was from scheduling to follow up to reminders. And, they arrived on the day scheduled at the time scheduled. While this should not be extraordinary for a service contractor it is. The work was done and they were careful around the furniture and fixtures, they were very thorough. We had them clean the dryer vent too which should reduce drying times and energy costs in addition to reducing the fire hazard of lint buildup! We highly recommend Jerry's and we highly recommend cleaning your ductwork.

They appear to not care to respond to any questions about their service. I received a quick…read moreresponse when I initially inquired. I'm assuming that it was an auto response about the service and the power of the vacuum being able to suck your shirt off. However, when I asked a few follow-up questions about if they use any form of mechanical disruption to loosen the caked on dust, if they check airways with video monitoring, and if they are National Air Duct Cleaners Association certified I've heard absolutely nothing back from them. It has been 2 weeks.

Excellent team- we bought a new heat pump system and they were timely, very competitive pricing,…read moreexcellent staff. So pleased with our whole experience with Randy's Heating.

I know I've already written a review for Randy's Heating in Bremerton, but the quality and…read moreprofessionalism of their service and maintenance is also OUTSTANDING. After switching to Randy's back in 2024, I elected to invest in a service and maintenance contract with Randy's Heating (and Air Conditioning). John is my service guy. He arrives exactly when scheduled and does a thorough maintenance service on all the equipment. He's been in the business for over 40 years and his experience shows. Needless to say, I'll continue to contract with Randy's for service and maintenance. ...it's all about trust, skill, and reliability.

Called Bob (owner) yesterday and he immediately penciled me in for today! Talk about service!…read moreFurnace, air duct and dryer vent cleaning! This was a one stop shop cleaning service. Bob was so easy to talk to, he explained his cleaning process and how it all works. So glad I called him. Thank you Bob!

This company is great!…read more We had just moved into our home and one of the first things we did was have a pest person out to go through our home as there were signs of rodents. Needless to say the pest guy said there were signs that there could be rodent activity in the ducts...Gross We immediately called an air duct service unfortunately they did not answer their phone and when they got back to me had to schedule me a month out. IN COMES Air Flow Pros. I called and the call was answered. Point 1 in their favor. Not only that but he was able to come out WAY sooner Point 2. NOT ONLY THAT he also threw in a dryer vent cleaning for free! Point 3! Seriously not only is this company really well priced but their customer service is top notch! I was planning on paying for the Dryer vent service but they told me not to even worry about it. FANTASTIC. He cam on time which is also awesome because we have dealt with our fair share of people in the trades that do not value the time of the customer. And he was fast in and out of our home in no time.

Omg they are so nice! And so good at what they do. I walked in with a damaged 30 year old machine,…read morewithout a clue, and kinda overwhelmed....and walked out with a huge grin and a fancy new Pfaff sewing machine. Sewing is becoming a lost art and if more people walked into this shop, by golly, I think the whole county would be sewing!!!!! Love this place. But now I have a fancy reliable machine and no reason to go back. :( oh wait- they offer classes!! I can go back and learn more!

I needed a small part for my Pfaff. I called Sound Sewing & Vacuum and she told me to bring my…read moremachine with me to be sure of the fit. Sure enough they had the part I needed! The customer service on the phone and in the store was amazing! A small part and I am back to sewing! Thank you Sound Sewing & Vacuum! You saved my weekend plans!

Had a series of plumbing issues and I could not figure out what was going on…read more Kyle from Duke's came out and checked things out and gave me his take along with an estimate to do the work. I really appreciate his professionalism and the companies upfront pricing. Definitely recommend for anyone looking for high quality and fair plumbing services.

Speedy same day service. Kyle and Joe came very quickly. They identified the problem and solved it…read morequickly. Thx

We had a blocked kitchen sink, way back behind the wall. Tried a snake myself, to no avail. We did…read morehave to wait a couple of days because the company was busy, but when Mark came, he was as good as a customer-focused proffesionnal as I have ever experienced. Competent, did the work quickly, very friendly, cleaned up meticulously. Who could ask for better?

Today was my first time using West Sound Plumbing, and it was an excellent experience! Mark showed…read moreup a bit early (which was so much nicer than being late), correctly diagnosed the issue with my leaking hose bib, and replaced it in a timely way. He was pleasant, friendly, and competent. The cost was even less than I had anticipated, which was great! I will definitely call West Sound again for my future plumbing needs.

Never, EVER use this company. I had a main line clog. They…read morewere late, then wandered around in the yard even though the clog was in the line under the house- then the guy dropped his keys in the septic tank! After all this, they STILL charged me over seven hundred dollars... and just a couple months later the problem came back and they were INCREDIBLY rude to me about it. I will never, ever use this company again. I regret doing business with them in the first place. I would highly recommend staying as far away from them as possible. You'll find yourself almost a thousand or more lighter in the wallet and with nothing to show for it except a clogged drain.

Ben from Collins plumbing did a great job. Great response time and communication from Marilyn who…read moretook the call. Thank you both for fast and great service. Bremerton

I called on Monday to get a quote for a heat pump. Someone took my information and told me someone…read moreelse will be reaching out. Its Saturday and i never heard back from anyone. I guess they dont need more business

Air Anderson is great! In the January cold snap our furnace…read morewent out. Yikes. We called Dana's Heating and Cooling as they had installed our furnace and serviced it over the years. I was told they could send a service guy in SEVEN DAYS!! We had no heat and even with that information she was unmoved. I then called Air Anderson. They were able to send Mark to our rescue. He came that same morning and was able to do a temporary fix so we could have heat. Once the cold snap was over Air Anderson sent Jose to do a permanent fix. He was able to reroute a PVC pipe so that very few inches of the pipe were exposed to the outside (thus subject to freezing). When Dana's did the original install there was many feet of exposed pipe which did freeze and caused the furnace to fail. I am so glad that we are now using Air Anderson for our heating and air conditioning needs. Lois F. Port Orchard, WA