We have used this hotel for our out of town guests and stayed there ourselves. Nice clean hotel…read morewith plenty of free parking. House keeping is doing an ok job but could pay better attention to detail. The room we were in had been decorated at some point as there was still clear tape on the window treatments. The window shade was out of its track also. The rooms and facilities were modern. Breakfast was typical hotel food, nothing unusual. Location was nice across from the state fairgrounds, next to a McDonalds, and Walgreens.

our bathroom was dirty, they didn't rinse whatever detergent they used on the floor and it was…read moresticky in the hallways as well as in our room. We had to call for shampoo and conditioner. When additional guest showed up that we're in our party, we waited almost 20 minutes for someone to show up at the front desk. I don't say this to embarrass the Hilton, but they could definitely do a better job cleaning. They also need additional staff so you can find someone after 9 PM.

Holiday Inn Express & Suites Delafield by IHG…read more Not bad. Outside of Milwaukee. As of 2026 No deposit. Nice. Not bad WiFi. Highly recommended

I was very pleased to stay at this Holiday Inn in Delafield. My husband and I were in the area for…read morean after-holidays party and didn't want to drive home, (about 1 1/2 hrs) so we booked a hotel in the area. It's a new, very clean, bright hotel, in a very convenient area for shopping as well. They also offer a free complete breakfast in the morning! We decided to try the included breakfast and we were really pleased how the items were being continuously filled with piping hot food. It was quite tasty and the entire area was always being attended to and kept immaculately clean! We will definitely be booking this hotel again when the opportunity arises for an overnight stay in this area!

Stayed here on a business trip. Friendly staff, room was clean and updated. Typical amenities…read more that were well taken care of. Several food options if you do not want to eat here.

The super friendly staff and food service was top tier! Really appreciate the comforting service…read morefrom staff members Emily, John and Allen! Highly recommend!

We arrived on an evening with severe tornado warnings issued by weather service on our phones along…read morewith thunder, lightning and rain. The front lobby drive thru to check in and out was blocked by a large service truck with no occupants parked under the lobby awning in front of the doors with the luggage carts. I told the front desk reception who told me in an indifferent and dismissive tone that since the hotel does not collect license plates at check in there was nothing he could do about it. So that's is Holiday Inn Express Suites policy or protocol for dealing with illegally parked vehicles? People are just allowed to leave their vehicles indefinitely with no occupants in them and block the front lobby check in and check out process? I then had a man that was waiting behind me get upset that I was taking too much time, because I asked about the issue. He This guest then told me he was part of the travel industry and that customer service people didn't deserve to deal with as he stated in an increasingly loud volume and several swear words later Karen's like me. That I was embarrassing myself as he's screaming and swearing at me because I am holding him up from checking in. With no rules, no customer service and no protocols chaos and crazy was allowed to kick start this check in process. I will never stay at this hotel again. It's unprofessional and shows little regard for guest safety or concerns.

Big shout out to the staff at this hotel. Super helpful, incredibly welcoming and extremely focused…read moreon customer satisfaction. I've had to travel quite a lot lately and stay here often. They make me feel at home! When I arrive they greet me by name and remember our last conversations. I was a little out of my depth with their winter weather and everyone was so helpful with tips and what not to do.... Be sure to say hi to Carol Misurek. She is the sweetest, most caring human. She went above and beyond the other day when she realized I hadn't checked in. She emailed and called me to be sure I was okay. Who does that these days? Well Carol does! I so appreciated that someone noticed I could be missed. As a woman who travels for work I found this so refreshing. Anyone looking for a place to stay when in New Berlin, WI, You can't go wrong with this choice.

Clean hotel, very friendly staff, great location , breakfast was good. The room had everything in…read moreit and the bed was comfortable

Stayed here for a work trip and the hotel is nicely situated right off the highway. There is plenty…read moreof parking. The rooms are nicely decorated and the shower pressure is just ok not great but not bad. Breakfast is good and there was plenty of seating. The bed was comfortable and the rooms are all a good size since I think they are all suites hence the name. I had no issues while I was here so definitely would stay here again.

The location is perfect to be downtown. So many restaurants and bars that you can walk to. The…read moreservice here was also great. You can order different breakfast sandwiches with the person that checks you in and they have a small kitchen with quite a few items. I think my only negative is that we were there in the summertime and the rooms were very warm and so were the hallways. For the most part, my room was clean, but there was random dirty areas that seemed like they've just been overlooked. I would probably stay here again based off of location, but it wouldn't be my first pick.

The hotel has a great location for local events including concerts, and basketball. There are lots…read moreof nearby restaurants. It is downtown and super noisy. When we pulled up Sunday afternoon the parking was around the corner. This wait for the valet was 30 minutes. The lobby is weird, the bed was comfy, the tv was good. I will stay elsewhere next time I am in Milwaukee.

This was a decent hotel for the price and is good for a short stay. I've stayed at other Fairfield…read moreInns and the room at this one was one of the smallest I've been in outside of NYC. I felt cramped. The staff was just kinda doing their jobs. Not really saying hi or welcoming anyone as they arrived. Sometimes little things like that make a difference in a stay. The pillows weren't the best, but they weren't the worst either. The bed itself was comfortable which is always a plus. I slept pretty well. Breakfast was good and I had one of the best English muffins that took me like 20 minutes to toast (ok, not that long), but I got it nice and crispy. Yum! I'd stay here again for a night if I needed to be close to the airport. But if I was staying longer, I'd find something with a bigger room.

The Fairfield Inn & Suites by Marriott located at Billy Mitchell Field in Milwaukee Wisconsin, is a…read moregreat location to stay. It was easy to take the shuttle from the airport. The driver was very nice and took care of all of our luggage from the airport to the check-in counter. We were greeted by friendly smiles and a warm hello as we checked in. After taking care of the check in paperwork, we were given a quick overview of the amenities that we might want to use during our stay. We were able to walk around the property and were impressed by the landscaping and the care taken in the parking lot area. The rooms were clean and perfect for our stay. I enjoyed the lighting as well as the sunlight from the windows. We had two rooms and both were excellent. We met up for breakfast the next morning and were surprised by the quality and selection that was available. I enjoyed the scrambled eggs, turkey sausage, hash browns, and fresh made wheat toast. Everything tasted as good as it looked! It's nice that they have coffee available all day long in the dining area. Better than average coffee flavor and aroma! There are many great restaurants nearby. You can walk or take Uber or Lyft. Cars are conveniently parked in either the front or the back of the building. This will be where we stay every time we're in this area! What a great experience! A special thank you to the staff for making this stay a positive memory!

Blood on sheets. Charged me $100 for spilling food on floor. Nasty breakfast. Will not be returning…read moreand would not recommend.

Should be bulldozed!!! My friend and I arrived late after a…read morestressful evening of driving through a blizzard. All we wanted was the room I had booked weeks before that was guaranteed clean and welcoming. First Mr. Patel at the desk was impossible to understand and insisted that we go outside and take a separate entrance into the building for what purpose I didn't know until I saw paperwork he was beginning to fill out for a pet policy. As we had no animals with us, and he hadn't even asked, I told him we didn't have any animals. He looked at me doubtfully and I had to reassure him several time we didn't have any animals. He asked why we booked the pet room. I informed him that it was the only room between several hotels I had considered that had two queen beds so my guest and I could sleep comfortably and I got the last two rooms available. He finally put away the pet policy and told me we could access the room from inside the building then instead of having to go back out into the bad snowy weather. As we went down the hall we smelled marijuana throughout. Once we entered the room and looked at our beds, we saw so much animal hair and even pee on the mattress it was appalling. We marched to the front desk and reported the condition. The man working the desk, Mr. Patel, said he'd have to see the issues to believe them but I'd taken pictures and showed them to him. He said he couldn't give us a new room since that was the only one left. He got us new sheets but said there were no new pillowcases. I questioned him again thinking a hotel should have extras but he said there were none at all and the day staff didn't do the laundry. He offered to make up for the inconvenience by opening up the workout room and hot tub room, then he leered at my friend and I which made us very uncomfortable. We refused the offer then asked for a bandaid for a sore I had. He said there was a first aid kit in the guest laundry room. The sorry excuse for a first aid kit was a large broken Rubbermaid container stuffed with bandaids and other wraps and things anyone could just take off with. The hot tub in the room next door was gross, as it had dirty towels and candy wrappers on the floor next to it. On the way back to our room, there was a large ball of human hair that was never removed even after we saw housekeeping go through the next morning. We changed all our own bedding and couldn't use the pillows due to no clean pillowcases. As we stripped the mattresses, we found pee on one mattress and poop on the floor behind the other. We also found an empty candy wrapper behind the mattress. The sink was badly cracked and the refrigerator was dirty. The ice bucket and tray were also dirty. It was very hard to sleep at all since we were so uncomfortable. The next morning when my friend went to use the hand towel hanging from the bar next to the sink, she found snot and hair inside of it. We went to breakfast and found there was no syrup available and asked the lady on duty to refill it. Also all the yogurt in the fridge was 2 weeks past it's best by date!!! A young woman working that morning, A. K., was so apologetic about the shoddy service her cousin Mr. Patel gave the previous night in not providing us with clean pillowcases. She assured us there had been and still were plenty available he could've given us. She offered to take 10% off the next time we stay and I told her we would never be staying there again. I always take the little few shampoos and things they put out for guests to use. Not here. I leave them because I don't want any part of this hotel in my memory.