Amazing care all around The 24hr hotline was especially…read morehelpful in giving us the peace of mind Every staff is full of empathy and knowledge Thank you for helping our sister cross the bridge Bless you all

I had the chance to have a family member come here for hospice and the nurses here are true…read moreprofessionals. They comfort and care for everyone with total respect. There is always someone there to ask questions and monitor the health of all patients. Parking is tricky as they don't validate and have valet. There are plenty of metered parking nearby.

Capital Hospice provided in-home care for our Mom this past July. Mom at 95 was diagnosed with…read morestage 4 cancer. Once she made the decision to be at home with family we called Capital Hospice. Capital immediately provided equipment, hospice nursing, medication and a twenty-four call line. We are so grateful for the attention of care that Mom and the family was provided- even a visiting Chaplain on the morning of Mom's passing. Candace and Benjamin of Capital were the angels that enabled us to safely meet Mom's needs.

A big THANK YOU to Natalie RN and John RN who cared for my mom in her last months and moments…read more Natalie was her main provider from October 2023-February 18th 2024. Natalie was on top of everything going on with my mom's health - including ordering equipment to assist her and keeping the nursing staff at the Radcliff updated. John was caring for her in her last moments. We appreciate how they kept us apprised of any changes. Thank you so much! Lisa Smith Family of Heather Lartz

I had a physical therapist in my home for 6 weeks . Absolutely outstanding! Highly highly recommend!read more

My family decided that my Dad required hospice care towards the end of his life and we chose…read moreLifeChoice for that need. We were assigned Emily as our case manager and she was great to work with. However, we interacted the most with Grace who was on-call at the time we engaged them and helped my Dad a good bit during his last couple of days. Grace was super patient with us when we asked lots of questions about his care and hospice in general. LifeChoice also provided a rabbi for us and I think my father really appreciated that the rabbi visited with him for over an hour. I think they provided my father a lot of peace and comfort during his final days. My only regret was not engaging them sooner. Thank you LifeChoice for all of the help you provided my father and our family.

My name is Shannon Parson Johnson, My father William parson was able to pass away with dignity and…read morerespect, I cannot say enough about the incredible care and compassion this hospice team provided for my father. Their whole demeanor and attitude is that of angels, compassion, empathy, love..When he was in the hospital, he was not receiving the proper pain management, they kept delaying the hospitals hospice program while my dad was dying in pain. I was desperate to get him home. Alena, the administrator, moved mountains to make that happen. They got my dad home in less than 18 hours, they were by my father's bedside within two hours of me calling desperate for help, which felt like a miracle during such a difficult time. Daniel, the nurse who came to the hospital, was so attentive and caring such a such a genuine person. And once we were home, nurse Julie and nurse Grace took over and truly went above and beyond. They made sure the bed oxygen tanks supplies and meds was delivered before my dad even got home.They made sure my dad was comfortable, out of pain, and surrounded by dignity and respect--something he was not receiving in the hospital. there was also a Sweet CNA that came to help as well, Because of them, my dad was able to pass peacefully at home, just as he deserved. That means everything to me my father and our family. All of my father's friends and loyal family were able to come visit with him before he passed the next morning.. I highly recommend this hospice agency to anyone going through end-of-life care for a loved one--or even for themselves. Don't wait until the last minute. Have this hospice team set up ahead of time--you will not regret it. They are truly angels doing God's work. Shannon Johnson-parson

If I could give this place no stars, I would. My father was a WWII vet and died in pain because…read morethey refused to give him more medication. Also the nurse who should have been coming out every day when she knew he was close to dying decided that wasn't necessary. This place was never good to begin with. Nurses were incompetent (overworked too which wasn't there fault.). VA paid this place an tremendous amount of money each day but you'd never know it by the level of care my father received. We'd ask for supplies and we were told they were sent when they actually weren't. If the VA recommends this place, ask for another one. No compassion whatsoever from an organization who is in the business of caring for people. The CEO and nursing staff should be ashamed of themselves. I have also filed a complaint with IDPH.

First-time reviewer, I try to see the positivity in every situation, but this is something that…read moreneeds to be said; especially for families encountering this sensitive and very difficult period in their lives. Apex Hospice has exhibited an extreme lack of communication and total loss of empathy. In my encounter with Apex, my friend who had requested and filed forms to avoid another hospital stay was transported to the ER because the on-call nurse for Apex "was 60 miles away, so what do you want me to do". After bringing this to Apex's attention we had hoped for better care; we were let down. My friend was taken off of vitamins that he asked to continue on because "are they really necessary right now"? He also had his caregiver turned away from buying groceries because their nurse hid his wallet and did not want to tell him where it was; like it was a game to her. My friend had oxygen delivered to his home, to increase his current amount, their nurse did not hook him up to the appropriate (and prescribed) oxygen concentrator for two full days because she did not feel it mattered. Further, after the request of my friend and his family to NOT be removed from his home, Apex tried diligently to place him in a rehab center so that they could allow themselves time to get a nurse; they contract their nurses from other agencies. It is appalling to me that in a profession such as Hospice Care, a company could treat someone who is actively dying with a lack of respect, dignity, or compassion. As previously stated, we did try to bring this to the attention of their Director as well as the nurses and Case Managers that we encountered. However, we saw no improvement. Lastly, when I called to see if the nurse had been made aware that he passed, and to see what the next steps were, this was the response I received: "I know that he expired, I am going to be there when I can get there.(then hung up)" I hope, sincerely, that these individuals receive better care should they ever need it.

Dependable, reliable and provide great quality care. Their staff are efficient & trustworthy. I…read morehighly recommend them.

stay away from this outfit. never on time. said the same person would come every time. never…read morehappened. what a waste of our money.

Residential is great! Nurses, CNA's, Social Worker, Message…read moreTherapist and Clergy are all knowledgeable, wonderful and caring experts!

very disappointed with the residential hospice care services we received at home. The communication…read morewas extremely poor, and visits were frequently skipped without any notice or follow-up call. On multiple occasions, staff simply did not show up, leaving the family worried and without support during a very difficult time. Instead of taking responsibility, there always seemed to be another excuse for missed visits and lack of care. Reliable communication and consistency are essential in hospice services, and unfortunately, this experience did not meet even basic expectations for professionalism and compassion.

Both Mayra (CNA) and Frank (Nurse) have been caring, sensitive, and compassionate with my Dad who…read morehas recently entered Hospice Care. Top rate consistently excellent service during a very difficult time. Thanks!

My father has been in hospice since this past January. and from the first day with nurse Hara it…read morehas been incredibly amazing. and later with Nurses Julie and Mayra. they keep me updated with every thing and every time they visit my dad. their care and empathy is next to perfect. I appreciate them so much bd are never bother by any of my questions or concerns. I don't where we would be without them. my family is blessed to have hope hospice be our support system in this sad situation we are living. everyone at Hope is amazing. thank you so much. thank you Julie and Mayra. thank you over and over again.

My sweet mother in law was nearing the end of life, and the people with 5 star really helped her to…read morebe comfortable during her transition. Everyone we encountered from the director of nursing, to the chaplain and nurse assistant were so nice and helpful. Felicia the CNA was so gentle, and treated my MIL with such kindness. The nurse we worked with, Clarissa, reached out in the evening to see how we all were doing, as if she had a 6th sense that she had just passed. Thank you for helping us while Judi transitioned peacefully.

From the owner: We render compassionate care during terminal illness to patient and support to their families. Our…read morenursing staff is available 24/7 to meet the needs of patients and their families. At Five Star Hospice and Palliative Care, we are proud to state that we offer in house medical equipment. If needs change, our staff is ready and prepared to assist in providing the best quality and compassionate care. Our diverse team is passionate about caring for others with their hearts. We look forward to serving your community!