If I could give this place a negative I would gladly. They are unreliable and unprofessional. I…read more Called and spoke with an intake person yesterday to schedule an appointment for my father. She scheduled us with an associate for the following day at 2pm. Fast forward to the next day and 5 min away from our appointment, we get a call to let us know they can't make the appointment. They didn't try to call or reschedule the appointment with us. When asked if they can have someone else come out or reschedule, her response was that they are at capacity. So in knowing they were fully booked, they waited to the last minute to call us with no regards to our time that we had to take off from work and our daily lives. Talk about unprofessional!! I hope they treat their patients better than this!!! I will NEVER refer anyone and will also tell the hospital staff about this issue.

We would like to thank you for your great services. Our father was laid to rest on 10/23 surrounded…read moreby loved ones. He died peacefully in his own home just the way he wished. Thank you Josephine for helping me with the slide show and the staff at Seasons for getting him home in time before his last breath. Thank you from the bottom of our hearts. . . This is our first time working with Hospice services. Seasons staff were on time and ready to help us with our needs and our dad's needs first.

I met with Elena Gomez recently because my husband and I are in a situation where we need to learn…read morewhat resources are available to people who have aging parents. Elena is amazing. She is caring and thoughtful and she is a wealth of information. She shows great compassion and passion for helping people and I couldn't thank her enough for the information she provided me. I would recommend that anyone facing aging loved ones go talk to Elena, her help is invaluable.

From the owner: Amie Marchini Home Care offers a broad range of services to clients and their families as they…read morenavigate through the challenges of elder care. Led by owner Amie Marchini, we fulfill a critical need in our community by helping to facilitate care for local seniors while encouraging as much independence as possible.

LLC Home Care is amazing! They go above and beyond to make sure their clients are safe and well…read moretaken care of and that they feel comfortable with their care. Staff and Caregivers are well and responsible with their job great attitude and great service.

Unfortunately, the care provided was not what our family was promised. My family member has early…read morestage Dementia which was supposed to be a diagnosis that LLC has sufficient experience with which is stated on their website. I visit my family member 2 times/week in her home. She has shared her stories to me about the care that has been given to her by the caregivers and how they treat her. She doesn't feel as if they are fairly trained enough to help her with what we paid for. I will be removing my family member moving forward in the weeks to come to private home care.

My 91 yr old mother had a rapid decline in hospital and opted to be placed on Hospice and die at…read morehome. I was given Tami's name with high praise from Lori at Truewood (my mother's place of residence) Everything was clearly explained to Tami regarding my mother's 24-hr care requirements until her death. All seemed in order and they met us at her home when the ambulance transported her there. Not until then did I learn that the caregivers were NOT licensed and would not be able to administer meds or suction her airway as needed. I had to pay over $12,000 in advance for 14 days of care. The staff were more like companions than caregivers, asking to do laundry or cleaning but clearly unsure how to care for a dying patient. One didn't even turn her for over 6 hrs, her face wasn't washed, her teeth weren't brushed, and I read with much distress that my mother had woken confused in the night and asked for me repeatedly but I was never called or told, even though I had given instructions call me anytime. One caregiver was pretty good with care..she knew how to position my mother, she changed her clothes, gave her a bed bath, and even brushed her hair. Unfortunately, this was the same caregiver that was curled up like a cat on the sofa, shoes off, sound asleep in the middle of the morning and I was in the apartment for a full 15 minutes before she even woke up. The last morning was horrid. We arrived about 9am and the caregiver reported she had just repositioned my mother. When I walked into the room, I could tell from her color that she was gone. She had stopped breathing and the girl didn't even notice! I called hospice and dismissed her as she stood there with saucer eyes and asked me what I wanted her to do! I called Tami a few days later and told her that I felt the staff was unprepared to care for a dying patient. She immediately got defensive, told me that the staff was assigned according to experience and there should have been no issues. She then asked for a good review. The final straw...my mother died after only 5 days and so we were due a refund. She died on the 9th. We didn't receive the check until the 4th of the following month, made out in my DECEASED mother's name and sent to the wrong address. If they had been honest about their limitations, I would never have hired them. We had other options that I would have taken. I cannot honestly recommend this company unless all you need is companion services and/or your loved one is able to speak for themselves.

Luis provided outstanding service while assisting with transportation for my disabled mother. He…read morewas punctual, courteous, and incredibly polite. His professionalism and kindness made a meaningful difference, and we are truly grateful.

PLEASE LOOK ELSEWHERE! We put our loved one in this home (well, trailer really) expecting expert…read morecare and assistance for $3,500/month - instead we received 1 caregiver who was good and caring and 1 who did not even administer medicine or food to our loved one. Unfortunately we had to call in Hospice, so therefore the Guardian Angel Home did not even have to do anything but administer drugs when Hospice was not available and feed him (he stopped eating 4 days in). Our loved one passed 8 days after arriving at Guardian Angel in Merced and they would not even give us back one cent. They also require 30 days notice to move your loved one out or you have to pay for a full month. I find that this establishment is more into receiving your money than giving you good caring service. So in all, we paid $437.50 A DAY for the measly 8 days at this place and it wasn't worth .50 cents. PLEASE RECONSIDER PLACING YOUR LOVED ONE SOMEWHERE ELSE - IN A PLACE THAT WANTS TO HELP - NOT JUST TAKE YOUR MONEY.

Finally met Dr Bryant!! Very impressed !! So professional, explained details on what to expect…read more Place is very clean. Staff were all so friendly & accommodating. Thank you! So eager to start my therapy!!

I did multiple rounds of PT at the location on G street. If I was only rating Dr.Steffan she would…read moreget 5 stars. Dr.Steffan was amazing, she was empathetic, caring, understanding and knew how to manage my particular condition. The issue I have with this particular place is that I have a condition that I called and asked who specialized in and wanted to work with that Dr., made the appointment & got the ball rolling with her. What I didn't know was that if I didn't specifically say I wanted to ONLY be scheduled with her every time, they will schedule me with anyone. Sometimes another PT specialist but most times a PT assistant. And not everyone at this location provides the same level of care. I gave other specialists a try (multiple times) before asking the front desk to only schedule me with Dr. Steffan every time or let me know when she wasn't available so I can reschedule. Which to me this makes no sense, how can you determine if you're patient is doing better or not if you don't see them every week? It doesn't make sense. I've gone to PT at another location for my back before, this was the first time I experienced a rotating system like this. The only location assigned you the same person every time you went in for your appointment. The front staff is great & will make sure to accommodate your scheduling request so if you do find someone you prefer to work with just make sure you let them know or you will be rotated through different PT specialists & their assistants.

Park Merced is an incredible facility--perfect really--and I am very grateful that my brother…read morestayed there. The facility is spotless, the food delicious and nutritious, and the staff kind, knowledgeable, and patient. Mani Songoimoli and Elina Moilanen are extremely professional, well-organized, and personally warm. My brother loved his time there and he was treated with respect and great care. Thank you, Park Merced!

The manager- Elina Moilanen and us had a very nice visit and her knoweledge and understanding was…read morethe best thing we needed right now. She showed us ways of moving toward different levels of care and even pointed out the County of Merced program that helps with free care and helps evaluate their needs. Since there is a two week wait normally, Amie Marchini's outside staff can fill in until then at $35 per hour, as needed. She spent two hours with us and really counseled us to a much nicer place mentally, as my wife was having a hard time with anxiety over all of this with both parents. I would recommend evryone to this facility.

THE WORST WORST CUSTOMER SERVICE EVER! After waiting for OVER A YEAR FOR A WALKER (BROKEN) THAT…read moreTHEY FURNISHED ME. They stalled and stalled then sent me a walker for a person half my size. Then they pick it up and never furnished me another one. I called today and April Healthcare told me to call the Manufacturer. They gave a number and NO SERIAL NUMBER. I think this is the SCANDALOUS BUSINESS PRACTICE EVER. What kind of " Business" does that? I can't imagine what would happen to me if They furnished me with an OXYGEN TANK?

After a bad experience with the only open local respiratory supplies store front and going on a…read moreyear it'll be a year in either March or April still without supplies the gal at Apria was very quick understanding and officiant to try to get me what I need even though I know a may have to start all over again because of seemingly shaddy not right service practices billing But that is what happens when there is only one medical supply store front in a town. Thank you Apria for not being my town's Medical Supply