Average rate of care.Issue for me was payment. I had arranged to have my credit card billed which…read morehappened. 6 months after care was discontinued I received a large payment made on 2/17/2025 to my credit card. I learned that my first week of visits in June were not billed. All other visits were paid. I feel this was poor book keeping practice. In addition, I was not notified that this was taking placed. I was surprised to see such a large sum $440 taken from my credit card. So, it took 6 months to bill me. I did have planned other uses for my card. I should have been notified that this was taking place.

Compassionate, hardworking caregivers. The support staff is knowledgeable and communicates well.read more

They worked with my Dad while he was alive and we loved them. Most caring staff I could of ever…read morewanted.

From the owner: We are a non-medical home healthcare service looking to provide care for you and your loved ones…read more We service all of New Haven County and if you still happen to be outside of this county, still contact us!

I have had a great experience with Euro-American Homecare. The office staff is very responsive and…read morehelpful. The caregivers are all very well trained and professional. They offer paid training to all their caregivers in different languages. I would highly recommend Euo-American Homecare to anyone who needs care for their loved one. I give them a 10/10.

This company is incredibly good and responsible. They ensure that both caregivers and clients are…read morecomfortable before any service begins and also check in with them two weeks after the service starts to see how everything is going. They genuinely care about everyone's well-being. I would highly recommend Euro-American Homecare to anyone seeking homecare.

This company has been fantastic. My wife and I both work full time and we have a toddler, so messes…read moreare frequent and time is in short supply. They provide quality service at a very good price, and are fantastic to work with in terms of scheduling. I'd definitely suggest their service to anyone.

Our family was using another company for my dad's needs that did not work at well at all. I called…read morePolish Care Services, and they sent out Anna! When I called dad the first day I asked how it was going he said ummmm and I thought oh no! He laughed and said she has not sat down since she got here. She not only took very good care of my dad but the house was always clean. My dad loved when Anna would come and would give her a big hug! The company as a whole was very easy to work with and would return calls immediately if needed. Thank you Polish Care Services dad has passed on but I will highly recommend Polish Care Services! Juanita Dutton Glastonbury, CT

I wish I found this company sooner. I made the mistake of connecting with the Norwich office of…read moreCompanions and Homemakers first, only because that's the company I always saw advertised on TV. How dumb of me to not take the time to find out about other companies in the home care business. After a dismal experience with Companions and Homemakers, I finally took some time to research for replacement help for my mother. From the very first phone call I could tell Golden Horizons is a quality organization. The owner, Lisa, came to meet my mother and me personally and the following day the assigned caregiver came (on a day off) to meet us. It has been a beautiful relationship from the very first day, and I can't say enough about this well-run company. Mary Anne

I absolutely love working for Golden Horizon. They truly care about their employees just as much as…read morethe clients. I have worked with multiple clients during my time at Golden Horizons and everyone has only had wonderful things to say. I highly recommend anyone looking for a rewarding career or a compassionate home health aid to try Golden Horizons.

I can't say enough good things about the owner, Carmine. She did an incredible job deep cleaning…read moreour new construction home. It was a big job with tons of dust and debris, but she left every inch spotless and shining. You can tell she really cares about her work! she's extremely detail-oriented, dependable, and takes a lot of pride in what she does. The house looked and smelled amazing when she was done. I honestly was worried that our would be too large of a job for one person but she truly exceeded my expectations!! I'm so grateful for her hard work and highly recommend her to anyone who needs a thorough, trustworthy cleaner!

From the owner: CT Wings of Love homemaker companion agency is a non-medical personal care and mobility transfer…read moreassistance company. We focus on fall prevention for the elderly and any clients with disabilities as well as home safety checklists, homemaking assistance, meal preparation, personal care assistance, and monitoring while bathing. We work hand in hand with nurses, physical therapist and occupational therapists. I am the owner and operator of the business. I pride myself on delivering on all time and scheduling commitments. After seeing how my own loved ones struggled with their desire to remain home and independent, I was inspired to help them and others improve their quality of life by being there for them with love, attention, and compassion. I strive to provide the same for each client daily! Our Company is for anyone who has to pay out of pocket for home care, we work with families' budgets.

We hired Masionicare at Home to look after my mother during her hospice care time at home. After…read morenine weeks, I can only say their service has declined markedly since we hired them in 2016 to look after our father in similar circumstances. Our biggest gripes are the awful scheduling services, and the very gruff, uncaring women who answer their phones. 90% of my phone calls to the central number leave me feeling the person answering the phone resents being bothered with my questions. Although the individual aides and nurses, have been good, our problem is the complete lack of any consistency in scheduling. Numerous times during these 2+ months, aide visits have been changed on the day of arrival minute. We never receive any advance information about nursing visits except for the planned days of visits. No expected windows of time for their visits are ever offered. We have complained about this for six weeks in a row, and the receptionists who answered the phones simply could not care less. The case manager nurse who took over for my mom several weeks ago has never been back. And with all the nurses, it is extremely burdensome when they never tell us an expected time of arrival, so we have to wait throughout the day wondering whether they will come at 9:00 am or 2:00 pm. It makes it impossible to leave home on these days to run errands, take a care-taking break, or anything. It is an unneeded stress placed on family that could be solved with simple professionalism of informing us of a time window for arrival. I agree with a few other reviewers here that while the care itself is not bad, the awful lack of communication is a problem that Masonicare neither cares about nor seems interested in solving. They seem clueless on what family caretakers are going through.

I was referred for PT/OT upon my discharge from the hospital. Six weeks later, they still have not…read moreset up my home care. I have called countless times and for the most part I never even get a return call. I have had home care many times and have never experienced anything like this with any home care company. This is inexcusable, unacceptable,and frankly UNSAFE.