The wifey and I are here for a wedding, and thought this hotel was close enough to the wedding…read moresite. I must add we are Hilton Gold members and are use to a certain standard at each and every Hilton we stay. First out the staff was very accommodating and allowed us for early check in since our flight got in at PIT airport at 0830. Getting here off the Interstate 376 was perfect aside from the California style traffic getting across the Allegheny River bridge. My main concern for this Hotel is the fact that there were no cups/glasses, hand soap in the bathroom, or even adequate breakfast food based on how many people were checked in. In addition, rooms seem much smaller and since when there is a $25 per night parking fee as a guest at a Hampton. Semper Fi.......

All decent accommodations and free coffee at the lobby. The snacks on the left of the coffee is not…read morefree. The continental breakfast is free from 6am to 10am. Standard waffles in batter, bagels, muffins, coffee, cereal, very thick kind of dry oatmeal, premade egg omelet w cheese, scrambled eggs, bread, apple and orange juice, fruit essence water, and cream cheese and oranges and apples. The lobby could have been a bit cleaner bc the tables and the counter top of All decent accommodations and free coffee at the lobby. The snacks on the left of the coffee is not free. The continental breakfast is free from 6am to 10am. Standard waffles in batter, bagels, muffins, coffee, cereal, very thick kind of dry oatmeal, premade egg omelet w cheese, scrambled eggs, bread, apple and orange juice, fruit essence water, and cream cheese and oranges and apples. The lobby could have been a bit cleaner bc the tables and the counter top of the high granite table and the carpet floors had crumbs and debris. Perhaps they are short staffed bc the few ppl who were working were very busy and nice. The rooms were clean and nice. The standard room accommodations w hair dryer and tissues and bathtub (not walk in shower), plus a TV and microwave and fridge and shelving unit which was nice. Parking is $25 a night in he open air but if you pay a rate that includes it it's "free." Street parking is about 3-4 blocks away. Overall a good deal for the average $91 per night. I think if they were more consistent w cleaning I would have given them 4 stars.

Comfortable extended stay hotel conveniently located and competently run by caring staff. Rooms are…read moreclean, quiet, and equipped with everything you need. Check in was quick and professional. I appreciated Josh at the front desk. I recommend this hotel.

Currently working out of town and in searching for a place to stay during my time out here, some…read moreguys on my job site recommended this hotel. They have a discount through the plant I'm working at that lowers their night down to $70 a night, which is more than i want to spend but on the cheaper end of realistic options, and only a few minute drive to the site. Also, nearby the hotel there is a Walmart, a mall, several restaurants, a drugstore, bank, etc so having all of those things nearby is really convenient. My room is a pretty good size, and what really sold me on staying here is the kitchen area right inside the room. I'm on the road for work, trying to make some money, i want to try and cook my own meals as opposed to getting take out every day. There's a microwave and stovetop in the kitchen for cooking, as well as a toaster and a coffee pot. The cupboards have limited amounts of plates, bowls, silverware, cups as well as cookware. The staff for the most part is incredibly friendly and accommodating, they clean the room for you on a weekly basis, and what i really appreciated was them making the bed for me the way i had it set up, with my own blankets etc from home. I also really appreciate the little snack shack area downstairs that had certain food items and toiletry items for purchase. I wish they had certain other items in there (i really needed a loaf of bread!) but it is a great concept and nice for a quick snack if needed or desired. Overall I'd recommend to anyone staying in the area, especially those staying somewhat long term. Bonus! They are pet friendly for those traveling with their furry family members :)

4/15/2026, 9:00 AM: We experienced a wonderful stay and great service1 The desk clerk on duty at…read more9:00 when we checked out was very professional, friendly and helpful. We had a wonderful breakfast and our checkout was efficient and friendly. We give that desk clerk 5 stars and 10 kudos! Thanks so much! Robert and Linda Mesnard

Lovely location. Staff was amazing and its pet friendly. Its due for a renovation but honestly I…read morewill definitely return again. Even the maintenance guy had one awesome personality.

This place is a good stay. The front desk was very friendly and accommodating. The rooms were clean…read moreand everything was good. We did have minor issues while there but they took care of them immediately. There is feee hot breakfast, and a bar/food available in the evening for cost. For the money, it's a good place to stay. I would consider staying here again.

This Hyatt Place hotel is located near the Robinson Mall. You can definitely drive to/from this…read morehotel to/from the airport, but make sure to not confuse this hotel with the Hyatt Regency that is closer to the airport. For a couple of years, my husband and I have stayed at this hotel many times. We always pay for our entire stays with a reasonable number of credit-card points, rather than paying with cash. Most recently, we stayed at this hotel for two nights. The roads around the hotel were so full of potholes that my husband worried about our vehicle. During check-in, an employee at the front desk could not find our name in the computer, so my husband showed his confirmation email from his phone, and the employee complained about the phone glare in her face. Our room was clean and comfortable. We experienced no problems with the sofa, television, mini fridge, bed, sink, toilet, or shower. The AC was a bit noisy. Someone had put a bandaid over the peep hole in the door, so I recommend a better cover. Checkout went smoothly.

Book at your own risk. Hotel cancelled reservation 26 hours before our arrival time booked 85 days…read moreprior due to overbooking. If you must book probably do it last minute so they can take your reservation while they destroy another customer's vacation plans made months prior.

My husband and I always stay here when we are visiting family…read more It's clean, staff is friendly, the rooms are huge. There is a gym, indoor pool, daily hot breakfast.....the bathroom and room itself are clean and well stocked. It's always a pleasure to check in here and we look forward to returning all the time!

These hotels seem to aim for just ordinary. At least if they can try to build it with ordinary in…read moremind to target costs but operate it at excellent it would be above ordinary. We stayed here for a quick weekend trip to stay close to the airport and searched for the newest facility in the area and this popped up. Does look recently renovated but it quickly is going downhill as the fairly new carpet feels sticky to the feet and theres already spots on the ceiling that shows their lack of detail in cleaning certain areas. The ac cant cool the whole room below 70 degrees bec it is located in the front living room area and no ac in the bedroom suite. Also the sheets feel like they are using so much bleach and starch as a method to avoid bed bug infestations.

We have stayed here 3-4x/year for the last 20 years and this was the absolute worst experience…read more Extremely disappointing. My mom booked two rooms as always. Usually were adjoining or at least same floor. We arrived around 5:30pm and took about 30 min to check in due to a new computer system. We finally got one room for my husband and I and reminded them of the pack and play we called weeks before to reserve and they said they would bring it right. My parents were told they were on a different floor because there were no other openings but then the computer system apparently glitched again and they could be on the same floor if we switched the first room. We said sure and are both given new rooms. Go up to the 3rd floor, meanwhile baby is getting hungry and needs changed. My husband and I have the room type requested, no pack and play. My mom opens her room and it's currently in use by other guests with their stuff everywhere and someone even sleeping in a bed with the tv on. Absolute disgrace that we were given an occupied room. How can we trust they don't give out keys to our room while we're out? Or sleeping?? So my dad goes back down to tell her at the front desk but there's a line so takes another 20 min and now they're on a different floor but whatever. We go to leave an hour later - still no pack and play so have to remind the front desk again as we're getting closer to bed time. It was there when we returned. During the stay, our room had peeling bathroom ceiling which is disappointing since they're almost always under construction here and we were left with only 1 tissue so immediately needed more from housekeeping. My parents room we attempted 2 separate nights to watch a family movie but Netflix would not connect despite advertised on the tv. Only bright spot - Renee at breakfast. Always friendly and keeps the breakfast area cleaned and stocked and remembers us visit to visit. Upon check out my mom brought up how disappointing check in was and being given an occupied room. She was told to talk to the manager at 3 but obviously we're checking out. We're told the manager will call. No call of course. So my mom calls the next day because she also has two additionally unexplained charges for the room. No one can explain why and still no manager calling. 4 days since check out and no one has called to resolve the incorrect payment or the poor check in process which is a clear safety issue. They keep just blaming the computer system which is just despicable. Take accountability and treat your guests with respect.

Right after arriving the room I noticed a huge cockroach on the bathroom door, ran back to the…read morereception and all I got was almost an empty bottle of lousy insecticide against flies, not even offer of help to get rid of the cockroach from the receptionist! It took like 15 minutes to kill the cockroach with a shoe! In the evening there was two smaller cockroaches in the room! The next day I tried to ask if the problem was in the whole hotel and if changing a room would help, but all I got was a lousy answer that you shouldn't keep the windows open, because those fly inside! I hadn't kept the windows opened as there was a working air-conditioning in the room, and I saw all of the cockroaches coming from the bathroom... In four days there were five cockroaches in the room, one was lying dead on the toilet and the housekeeper hadn't even cleaned that away, only put a new toilet paper roll next to it!!! For the room rate would have expected higher quality of cleanliness as well: a huge tangle of hair on the floor, smaller one in the bathtub, bathroom trashcan had not been emptied, trash on the floor, and some white dirt on the bedside table, do not even want to think of what bodily fluid that might have been... There was a very strong smell of mold in the bathroom, which also came to the room even if the bathroom door was kept closed, and the smell caused nausea all the time when in the hotel room! Besides the cockroaches also a couple of small brown beetles was found in the bed, wonder if these were bed bugs, never seen one before though... The same small brown beetle was found also in my bag at home, so now I'm washing and freezing everything I had with me at the hotel in case of those happen to were bed bugs... The view of the roof-top restaurant counterbalanced the low quality of the breakfast food, although it seemed first that there were plenty to choose from. Like how difficult it is to pick the rotten fruits away from the bowl, or prevent the flies going to the fruit salad... Also the slices of cheese seemed to sweat so I decided not to touch any cold cuts to avoid possible stomach problems. That amount of cockroaches in the room I didn't even want to try the hotel restaurant... One evening I also smelled cicarrette on the corridor, and wondered if it was aloud to smoke in the rooms, but that didn't come to the room luckily! Central location of the hotel was great, wifi worked in the room, there was plenty of warm water in shower after letting the water run for 5 minutes first and air-conditioning worked perfectly. Didn't feel welcomed at all when arrived at hotel and didn' t experience much of friendliness or helpfulness of the receptionists during my stay, which I however read in other comments left here in Tripadvisor. All in all, the most nastiest hotel experience ever, even though I have traveled a lot, also in developing world, and used to basic conditions. Cleanliness is something I value and with much higher quality of cleanliness and no living creatures in the room I would have been somewhat satisfied of my stay.

I made reservations for Oct 27 to Oct 29. we picked this hotel because it was pet friendly and we…read morehave a diabetic cat that requires insulin twice a day. when I arrived at 8:30 at night after driving 6 hours the female desk attendant told me that they don't accept cats and that she was highly allergic to cats and we should leave at once. I told her that the website says nothing about no cats, only pet friendly! I was able to find a room 45 minutes away that was really pet friendly. I booked this hotel on Expedia and they did contact the hotel and I was fully reimbursed thanks to the staff at Expedia. My real complaint was the totally callous lady at the desk, I tried to ask if she knew anywhere else I could try and she just didn't care and wanted us to leave. This lady should not be in customer service because she has no skills when dealing with other people and we know she really doesn't"t like cats. I would also add that now their website says dogs only. This was because of my incident.