This was possibly the worst hotel I've ever stayed in. The room had multiple broken floor tiles in the bathroom, the toilet seat had a permanent stain on it, the bed sheets looked and felt 20 years old as they were thin and pilled, the door over the A/C controls fell off when you touched it, and the "constant on" button on the A/C didn't work so to have background noise we had to go back and forth between heat and A/C. In the common areas, the hallways and lobby, more broken tiles and all of the dining area furniture was either broken down or dirty or both. Finally my daughter was in another room on the same floor and found the same deplorable conditions, but she also was bitten by something in the room in multiple spots. I highly advise against staying at this hotel. read more

Friendly staff, clean rooms, comfortable beds, great continental breakfast. Only one complaint...we left the room at 12:30pm and the housekeeper was on our floor a few doors down. She was working her way up to our room. However, when we came back after 6:30pm, our room was not made up and no clean towels. Other than that, it's nice. read more

I was worn out from work one night and decided that instead of going home for the night and suffer my commute that I was going to get myself a room. This was going to benefit me as I had things to do on this side of the city and would cut out the need to get up early the next day. I'm going to say that I just did a quick search beforehand and found what was cheap, but of a trusted chain that I am used to. That is basically how I ended up here. I may have said that I did this because of work, but it also allowed for me to complete some school work in solitude. When I got here I was lost for a bit and confused. See, this location is within the mall zone of Beaver Valley. You can clearly see it from the road but once you get into the area you can get turned around. The hotel itself is tucked away from the main area where you would find businesses. I'm not exaggerating when I say that the road that leads to this hotel makes you feel like you are about to be the victim in a horror movie. The lot next to it is abandoned and overgrown. The lot next to that is abandoned. On the other side you have a fenced in property and you are literally tucked behind two fast food restaurants, which isn't all that bad as you can then get something to eat and take it back to the room with you. Once you do make it to the lot and your way inside, you feel much safer. Upon entry you are funneled to the front desk. It took a minute to be greeted and registered. In fact I wasn't sure I was being helped by a hotel employee at first as they did not have on a uniform or nametag. After check in I made my way to the elevators which were, as I presumed, was the back of the building. Not too bad, but when I got to my floor, my room was all the way at the other end of the building. Not sure why the building was set up like this, but it is not all that great for elevator use, I ended up using the stairs at one point since my room was closer to what is considered the front of the building as it was less time to exit the building. When I got to the room I was initially impressed. Decent size, tons of amenities like fridge/microwave, seating area, desk area, and of the such. However, after I did get settled in I started to notice that the room was in need of some love. With that, I did not use the seating area for anything other than to place items. The couch looked sketchy and the table you could tell that people had their feet/shoes all over it. Paint was chipped and there were nicks all over it. The bed felt a bit lumpy, but I was only there for one night. The bathroom was decent, but also in need of an update. Although there were some pros with amenities here, the look and upkeep of the room overshadowed it all. I felt like I was spending the night at a grandparent's house. Once I finally got what I needed, food and what not, and returned to my room, I didn't leave it for the night. I did succeed in what I set out for myself to do here. I got my school work done and didn't have to travel to far the next day. Check out was a bit confusing. I honestly never know how this goes as each establishment has a differing way of doing so. Once I was checked out, I was gone. read more

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I concur with all the other negative reviews on this site: Worst Hampton Inn experience ever--and this has been my go-to brand for the past 5-7 years. Hotel is old and worn-out feeling. Stale air in the room. I stayed three nights; the first night, there was no water in the entire hotel--not their fault: city water main outside broke. BUT...when I asked for some bottled water to clean up with, one bottle was GRUDGINGLY given--told to buy some from the vending machine!!! Upon check-out, I asked for a discount for the no-water first night, and was rudely denied: "Not our fault"! By contrast, years ago, I was in a Marriott Courtyard when the fire alarm went off at 11:00 pm and we all had to sit outside on the curb for an hour; turns out, it was a false alarm, but the hotel gave us ALL a free night for our inconvenience. This Hampton Inn? No dice! :(:( I plan to travel to this area again...but will NOT be staying at this miserable place! Stay away! read more

We rarely stay at anywhere other than the Hilton family hotels, but after this stay, we will be changing our brand. This hotel just feels old and worn Traveling during a pandemic isn't ideal, but after reading how rooms were cleaned, we decided to visit my brother and stay here Big signs on the door stating masks must be worn We had our masks on, but the check in clerk was sitting in the breakfast area with no mask and 2 people who came in behind us and went to their room had no masks I couldn't believe it Went to my 4th floor room with my digital key and it wouldn't work Went back down and now the clerk had to put a mask on since I needed her help She fiddled with the computer and said she re-set it, but I asked for a key anyway Good thing, because the digital key still didn't work Our room was clean, but we still wiped down all the surfaces to be safe We went out for a few hours and came back to find 8-10 guys in the breakfast area playing cards and nobody had a mask on What is this all about? I am sickened that this hotel does not enforce the rules established I wasn't comfortable traveling during this pandemic, and now I know I won't be traveling anymore I don't know if all hotels are this way, but Hilton/Hampton has lost my respect read more

This was my worse experience at any hotel I've ever stayed at. I contracted bed bug bites all over my arms, neck, head and even a few on my butt after a stay at this hotel. As of this writing I am still waiting for a response from the ownership regarding this matter. They can't hide from the reality that within a week of this happening they replaced beds throughout the hotel. I recently left a message with the Pennsylvania Health and Safety Department. read more

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Of the things that could ruin a hotel stay, you might say bats, mice, skeletal remains under the bed.... Well the latter is what we found. Yes, there was a large bone under the bed of our room. They also failed to clean and service both our rooms between our 2 night stay there. When I called and told them about it, they said I was welcome to come down to the front desk for clean towels... really, you can't deliver them since you failed to clean the rooms? The pool was also closed during our stay, so the kids couldn't swim. Don't want to know what caused the closure of the pool.... Really? They have signs everywhere pledging clean rooms. They have a guarantee for "Friendly Service, clean rooms, comfortable surroundings, every time. If you're not satisfied, we don't expect you to pay. That's our commitment & your guarantee. That's 100% Hampton." The "we don't expect you to pay" part, well they charged us... If skeletal remains under the bed doesn't qualify for this pledge, then what does? They said that the bone must have been for a dog that stayed in the room. Really? No wonder my daughter had a severe allergy attack the next day. I wondered what caused it, pollen was low and it rained, so the air quality outside was good. If they can't clean well enough to find a 6 inch bone, then I guess they didn't get all the pet dander either. Hoping they will live up to their pledge, because if this doesn't qualify, really, what would qualify for it? They didn't clean the rooms between the 2 nights we stayed. There was a bone from some previous resident. And enough pet dander from animals staying in the room to cause an allergy attack for my 11 year old daughter (her eyes were so red, and nose was running and so congested). And I had to get new clean towels myself. No pool, WiFi connected and logged in, but couldn't access anything. read more

Hampton Inn Pittsburgh Area-Beaver Valley-Ctr Township - Found this under the bed, creepy!! - Hotels Near Me - Monaca, Pennsylvania

Excellent hotel for a week of business in a 100 mile radius (Butler, Beaver Falls, Sharon). Check-in was quick and easy. The front desk staff had good suggestions for dining in the area. Room was clean and well maintained. Breakfast was good. read more

I'm a diamond member so I've stayed at a lot of Hilton's - this one is old, outdated and unloved. Our room carpet was sticky - will not be back. read more

Clean sheets and duvet covers for every guest. Does it get any better than that? Why, yes it does. The employees are friendly and always speak and say hello. When you come to a small town from a very touristy town, such as Las Vegas, it is nice when the locals say "Hi" and "Good Morning" for no other reason that just because. Upon check in the rooms were immaculate and very welcoming to walk into. Extra features that they had, that we did not utilize were pool, exercise room and laundry rooms. What I did enjoy was their continental breakfast. We were there for a couple of days and it was nice to see that they changed it up from day to day. They offered coffee and hot chocolate 24 hours a day, very nice touch I might add. Complimentary wi-fi was also provided. And they were cheaper than the Holiday Inn across the road. Winner, winner, I want a chicken dinner! If I need to travel to PA again, I would definitely stay here without a doubt. read more

We came in on a Thusday, and stayed two nights. Service was prompt and courteous, and the room had both an refrigerator and a microwave. We had hoped for two queen beds, but they only had the one king. Still, the room was very nice, clean and well appointed. The pool and free hot breakfast made a real deal for us, a family of three. My daughter slept on an inflatable bed that we brought along. Pool was shallow, but they had plenty of towels, and a very nice, small exercise room. They even were kind enough to allow us a late check out, since I had some car troubles. Bottom line: One of the better hotels in the Monaca area. I would stay there again, anytime. read more

This Hampton Inn is a disgrace to the Hampton and Hilton names. I specifically asked for non-smokkng rooms and was given smoking rooms. Everything is either broken or blocked. The ice machine was out of order. 1 ice machine for the entire hotel is broken. I had to walk over to Burger King to get 2 cups of ice - which they charged $5. NO JOKE. I felt really bad for a family that had several little kids and needed ice for theor cooler for items for the baby. The desk attendant informed them thatvtje ice machine would be down for at least a week. She almost sounded gleeful when she said it. One of my kids left a t-shirt on the bed, so the maid refused to make the bed. A t-shirt. The day before our departure, I wanted to print out boarding passes. Sorry. The computer and printer is out of order. Sorry, Joe. You are out of luck. During breakfast today, no one was in the common area so I thought I would change the channel. Fox News: blocked. ESPN: blocked. I just quit and went back to my room. I have to give a few shout-outs for customer service to 3 people: Sondra was wonderful and did her best to find a place that would deliver pizza on a Monday night. Dave went above and beyond to open up the ice machine and fill the ice bucket at midnight after a long travel day. Apparently, he is the only person on staff who knows how to get at the ice in the machine. Finally, the woman who was working the breakfast area on 12/19 helped me get a waffle after 10 AM. I wish I would have read her name tag, bit she was very sweet and helpful. Everyone else was completely unapproachable, dour, and about as friendly as an agitated porcupine. There are many other lodging options in the area. Choose one of those. This place is off the list. read more

Everything you'd expect from a 3 star hotel. It's outdated and the air conditioner in the room sounded like an Indian man playing the flute whenever it wasn't running, which made it hard to sleep. Other than that, the king bed was fairly comfortable, the room was clean and we were well taken care of. The staff were all welcoming and polite. I'd stay again if needed. read more

Had a family event nearby and stayed for 2 nights with my husband and two dogs. Dog friendly, with no additional charge and no size restriction. Super clean and well maintained property. Entire staff was really polite and friendly. Decent free breakfast every morning. We'll stay there again, as family lives a few miles away. I would highly recommend. read more

Stayed from August 2-5th. I really enjoyed my stay. There were 4 of us on this family trip. The staff were great! Very friendly & helpful. The pool was nice & cozy, the breakfast spread every morning was terrific, and the room was comfortable. Really only had one issue- but housekeeping took care of it quickly. I'll definitely stay again. The people were awesome. read more

Cleanliness of rooms 2/5 Cleanliness of Property 5/5 Breakfast 5/5 Convenient Just keep your socks on in the room. Property is older and tired. Noise from other rooms due to the way it is built. Slamming doors dont bother md. read more

We stayed here on a trip to Pa. It was nice and clean, and they have a great continental breakfast

I booked a room at this hotel more than a week in advance. At this time, I called the hotel directly and requested a room on the first floor, as my husband and I travel with our small dogs and our baby. We stayed at this hotel one other time on the 1st floor without any issue. No complaints, other than the rooms are a bit small. However, this time we did have an issue. When I booked the room, not only did I request a room on the 1st floor, but I also booked for 2 adults and a CHILD. When we arrived at the hotel, we were told that we had a room on the 2nd floor and there were none available on the first. No biggie. However, after the first night there, I woke up with a raspy throat. I had smelled cigarette smoke, but I assumed someone had lit up in their room quickly against the rules. However, the smoking continued, and it continued to fill our room. I called the front desk to figure out what was going on, and they informed me that there were smoking and non-smoking rooms. I didn't realize this, as during my first visit, I experienced no indoor smoking whatsoever. By the next night, I couldn't wait to leave. My nose was running, my eyes burning, and my throat so hoarse I could barely talk. The cigarette smoke was pouring into our room and filling the halls to the elevator. Our hair, clothes, everything smelled like smoke. I went down to the front desk to get ANOTHER hot tea for my burning throat and ask again what the smoking situation was. I was informed that even though I requested the first floor, and even though I had pre-booked with a CHILD, I was placed on the 2nd floor... the only ALL SMOKING FLOOR IN THE WHOLE HOTEL!! Why in the world my family and infant were placed on an all-smoking floor, despite having requested a floor where there is no smoking is beyond me. Why I wasn't notified that the 2nd floor is all smoking while carrying my baby to the check-in desk, if not during the booking phase, is completely outrageous to me. This was extremely upsetting to me as non-smoker traveling with an infant child. I did bring my concerns to one of the staff members at the front desk in the hopes that they would notify their guests during booking, check-in, or at least post signage somewhere at the entrance to the 2nd floor that it is in fact, a smoking floor. Aside from all of this, the hotel itself is great. The staff is super-friendly and accommodating. The pool and other facilities are kept very clean and the breakfast is convenient. I also love that my pets stay free and there are relief areas for them located conveniently around the hotel. I would certainly stay here again in the future, but I would be very clear about not putting us anywhere near smoking whatsoever. read more

Unreliable, unaccommodating, unbelievable. Called to book a room here for two nights for a friend's wedding (I am from Tucson so it was no short trip) and spoke to a nice guy who confirmed my reservation. After arriving in Pittsburgh and getting to the hotel, I noticed that my room key envelope had a check out date for the very next day. I figured it was a mistake, so I went back down to the front desk to confirm. She told me that I only had a room booked for one night, and they were all sold out for the next night, unless maybe a previously out of use smoking room would be ready for the next night. I figured maybe there was a miscommunication on the phone when I booked. The next day, when I went to check out, the guy who I had originally booked with apologized and said he was sorry and that he was upset that my second night got cancelled. He said the hotel MANAGER changed my reservation and no one told me. So no, it was not a miscommunication, it was the MANAGER'S deliberate actions that left me without a room for the second night. I ended up having to stay 20 miles away from the wedding's venue. No compensation, discounts, nothing. The guy who I had booked with apologized and acted professionally but I knew there was nothing he could do nor was it his doing. I almost wish I didn't know that and kept believing it was all a miscommunication. I don't care how cheap or convenient this hotel may seem, DO NOT book here because you may not actually be able to stay the nights you think you are booking. read more

We have stayed here in the past, and things have changed. While checking in I asked a simple question regarding the nightly rate and received a response so that was rude and argumentative. She was having a hard day and decided that it was ok to take it out on me. Breakfast started at 6, but the eggs weren't ready until 6:25. This does not help the traveler hoping for an early start. There was juice spilled, staff saw it but did not clean it up and it was tracked all over. The cook was on the cell phone while guests were waiting for breakfast. The room cell phone charger did not work, the sink was slow to drain, the toilet sometimes ran and the pool was closed for several days. The staff stands just outside the entrance and smokes. In my opinion no one takes any pride in their work. read more

Worst hotel ever and worst customer service!!!!! Came here for a family reunion, and had 15 people with me and we all canceled our reservation and went to a different hotel! read more

I normally enjoy staying at Hampton Inns because of the amenities such as a free hot breakfast and free internet. This one is located right by a mall. There were two negatives: one was that they didn't have a better gym. The gym area consisted of one bike, one treadmill, and one elliptical. The other negative was that when I called to book a room the woman told me there weren't any, but I was able to book one online immediately after hanging up via the Hampton website so obviously there were. read more