Great CU. Know what the difference is between a bank and a credit union before you open an account…read more These guys are the CU standard

This is personally not my bank I have a sister bank but can make deposits here…read more With that being said anytime and I mean anytime and every time I come I am treated so nicely! Everyone is so kind, patient and makes sure I am not needing help with any other transactions before I leave. It typically takes them longer for my deposits because it's not my bank. They still are patient! They also do events and they are loads of fun. The last one I attended had bounce houses, face painting and a balloon artist! If you're not banking with them, their service alone is phenomenal I can't imagine how much nicer you'd be treated actually banking with them!

Heather in the loan department is awesome! Quick and easy application. I've been a customer for…read moreyears and they'll continue to get my business. Very highly recommended them.

The best credit union around…read more I help a family member with their financial services and this location is absolutely incredible. It's always clean, the staff is friendly and so very helpful when I'm confused on how to do certain transactions. They are very patient. This location has services inside, drive up tellers and a drive up ATM. It is disabled accessible.

I've had a really disappointing experience with FCCU. They do a great job sending notifications…read morewhenever a charge goes through, but if something goes wrong or there's an issue with your account, suddenly there's little to no communication while fees quietly start adding up. Customer service hasn't helped either. The chat agents seem to be handling too many conversations at once -- responses take 5-7 minutes and usually end up being generic messages like, "We're looking into your history," without actually resolving anything. With how expensive gas, groceries, and everyday cost of living have become, I think people should seriously consider who they trust with their money. For some families, even $125 can make a real difference in paying bills, buying groceries, or getting through the week. In my experience, the way this situation was handled felt disconnected from the financial pressure people are already under. Overall, this has been by far the worst credit union I've used. Good communication shouldn't only happen when money is leaving your account -- it should also happen when there's a problem. Based on my experience, I wouldn't recommend banking here.

Opened an account with the branch manager and it was a very pleasant experience…read more She's obviously very experienced and explained all my options and bank services.

I frequently have business at the Weldon Spring branch of Central Bank. I have interacted with all…read morethe employees there, Doni Q., Nicole E., Jennifer W., Jaelynn C., and Colleen K. They are all extremely helpful and pleasant to talk to...always smiling. They are knowledgeable and great employee representatives of Central Bank. Don T.

No one answers the phone - and yes they are supposed to be open. Had an appointment set up for a…read morephone conference but they did not follow up.

Love working with Caitlin Kreienkamp at the PNC Bank location on Mid Rivers Mall Drive close to…read more94/364, she is someone I know, like and trust. She enjoys her customers and works hard to make sure their banking experience is the best. If you are a small business looking for a new bank call Caitlin.

I have had my debit card information stolen like 8 times with this institution . I have had it…read morestolen after using it twice. I feel like it's something on the inside at this point. I had been using the lock on the card but It's always a problem with accessing it. The system is down way too much for my comfort recently. It's horrible not being able to access your money! If it isn't locked then my account is getting hacked but if it's locked there is no guarantee I can unlock it when I need it. So unreliable. They need to increase their security measures and improve their tech!

This is an excellent bank. This review will probably be a biased opinion as I have used them for…read moreyears. Regardless, it comes down to this particular location amongst all the other locations. This location has the friendliest and most helpful staff. They are very informative, and quick at handling your financial needs. It's just nice to have a bank they can also be like your local bar, kind of like your local Cheers hey, because everybody knows your name. I've found that I prefer a credit union over any other regular bank and this one takes the cake. Also, on a side note this credit union creates ATM / debit cards for you on the spot and you can have them custom themed.... just something a little cool.

My grandma has Alzheimer's and still likes to think she is independent. I was worried going into…read morethe bank was going to be a problem but Sean was amazing and settled her with ease and deserves a raise for dealing with her! I'm sure that's not the only time he has helped her out. I appreciate the whole staff for being kind to her! Thank you!

This is the best bank in town hands down. The staff always goes out of their way to help with…read moreanything you need. When you walk in it's like family atmosphere. I recommend this branch to anyone.

Every experience I have had at this bank has been bad. The staff are either lazy or have no idea…read morewhat they're doing. I asked to sign up for a credit card and the teller told me to "just run my debit as credit." Duh. I know I can do that. I asked for a card. Then she asked me if I had a job and I said no, but I am starting this Friday and have a decent amount in savings. She said nope. No job, no credit card. I went to another location and the woman there told me she could sign me up in 3 minutes. Clearly, she was just lazy and didn't want to help. Probably the worst US Bank in the St. Charles area.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

I have been a member of Gateway Metro Federal Credit Union for 25 years. I recently went to a car…read moredealership to purchase a new car and they use fccu which I was all for because I prefer Credit Unions over banks. It's only been 3 months I've had to make a few phone calls anytime during the week any day of the week minimum hold time is 45 minutes. The worst customer service I have ever experienced. I don't know if this Credit Union is too big for its britches but they need to get more help. No one should have to hold that long to ask a question about their loan or anything else for that matter . Refinancing my loan with my credit union which is what I should have done in the first place so very sad!

There are very helpful and pleasant staff at First Community Credit Union in St Peters. I highly…read morerecommend First Community Credit Union.

The branch Manager at the Mexico location, Heather, was hands down the best I've ever experienced!…read more There was an issue with the dealership out of state on paying taxes and we got Heather on the phone to explain and cleared up the situation in no time! She did a fantastic job and got us our auto loan in no time!! I cannot recommend her and west community enough!

YELP should make ZERO stars an option! I dont know who is in charge of our account but, they should…read morebe terminated immediately. We have had a HELOC with WCCU for 5+ years and have NEVER been late on a payment. We are constantly marked as late. Letters from this branch saying we are late AND hits on our credit score. We pay MUCH, MUCH more than the minimum every month and it is always credited incorrectly. We have even received phone calls from district managers acknowledging the problem and promising change. How about changing our credit score back to what it should be??? Avoid this place if you value your credit score.