Beware! poor service! charged for parts that was never installed on my vehicle and vehicle still…read morehaving same issues! took vehicle to dealership and one sensor solved the problem! a/c was working when I took it there now it blows hot air! they were destroying my vehicle in order to get as much money as they can and not fix anything! Nothing but liars and unhonest shop! I wouldn't let them change a flat on my bicycle! don't believe the hype! Horrible people!! They take advantage of females! All females are not clueless when it comes to cars! Egg on your face!!

My cousin to me about this shop and I'm glad he did. These guys are honest and efficient and I will…read moresend all my friends and family there for vehicle services

Brought my car in for multiple installs and general servicing, and I honestly couldn't be happier…read morewith how everything turned out. They handled an exhaust install, downpipe install, and front lip install, along with servicing the car -- and every single job was done clean, precise, and exactly how it should be. The exhaust and downpipe fitment was perfect: no rattles, no leaks, no weird vibrations. The car sounds incredible now, and you can tell they actually care about doing performance work the right way, not just rushing cars in and out. The lip install was also spot-on -- straight, secure, and properly aligned. No uneven gaps, no shortcuts, no "good enough" mentality. Attention to detail really stood out here. On top of that, the service work was thorough and transparent. They explained what was needed, what wasn't, and didn't try to upsell or push unnecessary work. Communication was solid from start to finish, timelines were accurate, and the shop itself was clean and well-organized -- always a good sign. If you're looking for a shop that knows performance cars, respects your build, and treats your car like their own, this is the place. I'll definitely be coming back for future mods and maintenance. Brought my car in for multiple installs and general servicing, and I honestly couldn't be happier with how everything turned out. They handled an exhaust install, downpipe install, and front lip install, along with servicing the car -- and every single job was done clean, precise, and exactly how it should be. The exhaust and downpipe fitment was perfect: no rattles, no leaks, no weird vibrations. The car sounds incredible now, and you can tell they actually care about doing performance work the right way, not just rushing cars in and out. The lip install was also spot-on -- straight, secure, and properly aligned. No uneven gaps, no shortcuts, no "good enough" mentality. Attention to detail really stood out here. On top of that, the service work was thorough and transparent. They explained what was needed, what wasn't, and didn't try to upsell or push unnecessary work. Communication was solid from start to finish, timelines were accurate, and the shop itself was clean and well-organized -- always a good sign. If you're looking for a shop that knows performance cars, respects your build, and treats your car like their own, this is the place. I'll definitely be coming back for future mods and maintenance.

Came in for upgraded turbos on my 335i and the customer service and turnaround time was…read moreexceptional. Ameer was very open and transparent throughout the process, showing me other issues or imperfections regardless of how minor or major they were and walked me through my options very clearly. I would HIGHLY recommend this shop to anybody looking for exceptional service on their euro vehicles

I cannot say enough how great the service at CMS was. While I had heard folks in the Houston Tesla…read moregroups mention their great experiences, I did not know it was this good. While my accident was very minor, Tesla being a Tesla needed extra work and parts to be replaced, and these parts don't come cheap. CMS is a Tesla certified shop, so I believe they only replace your parts with OEM. Thankfully, the other party's insurance was paying for it, but Angel Robles is the absolute man. He was very accommodating and helpful and got me in and out in very little time. Marisa at the front desk was also a wealth of knowledge and experience dealing with the insurance companies. My repairs were spot on, but on top of that they washed my car and vacuumed the interior back to the condition it was in when I drove it off the lot. It was the most pleasant experience you can have given the unpleasant circumstances which bring us there. Cannot recommend them enough. Thank you, CMS!

I usually don't write reviews, but I feel compelled to share my experience when everything goes…read morewell and you need to inform other customers about it, not just when you're having an issue. I was involved in a car accident and was unsure whether to drop my car off at a Tesla center or one of the other Tesla-approved garages. After reading some posts, I found that the Tesla center mentioned it would take a while to be fixed. So, I decided to go with Collision Motor Specialist - CMS. From the moment I arrived, I was warmly welcomed by Marissa. My experience was fantastic throughout. Collision Motor Specialist - CMS handled all the paperwork with the insurance company and completed the repairs earlier than I had expected. The quality of the work was impeccable. I highly recommend this location if you need any repairs done. Thank you so much again, Collision Motor Specialist - CMS, for everything. I truly appreciate your service.

The gentleman was excellent both times he picked up my car. He came with a flatbed and handled my…read morecar with care!

Total bait and switch when towing my son's car. They held my son's car and would not "drop" it…read moreuntil he agreed to pay extra fees that were not disclosed up front.

Put a $500 deposit down on a travel trailer with being told it was 100% refundable if we decided to…read moreback out. Drove there and checked it out was completely trashed and very dirty. Owner has called cussing us out and calling us horrible names. They didn't honor there word and scammed us out of $500. I don't reccomend doing business here it's very sketchy

Martin is very knowledgeable and extremely easy to work with. Don't hesitate to get your car fixed…read moreby him. He will make sure you get taken care of with quality workmanship and amazing customer service! He really cares for his customers. Definitely good people.

She did an amazing job detailing my car and paid attention to every detail. Great service!read more

They did a fantastic job on my car! I was impressed with the quality of the work and how quickly…read morethe came to me. Service was a 10+ all the way around. My daughter and son are both scheduling their service. Thank you.

Let me say, that I love the costumer service. Laurence, Javier, and Enrique, are the best team…read moreever. These three guys worked their hardest to get my baby up and running. They always kept me updated, and they worked within my budget. These three gentleman deserve a raise. They work hard and stay so positive and never lose that friendly smile. Thank you gentlemen for keeping me on the road.

Our 2 nd time going here since changed ownership. 1st time they kept car for 3 days for a dead…read morebattery. My husband was out of town but when he came back they still had not looked at our car. we retrieved it and did it ourselves. They didn't even care. We have been customers for decades. This time Made an appt for oil change and state inspection a few days before appt. . Asked how long it would take as it was my day off and I had many errands to run, reminded of bad service previously. assured it would be 20-30 minutes. Arrived on time for appt. I'm then told 2.5 -3.5 hours wait this was with an appt.. I explained my call, what I was told and was told no one would tell me that. after 10 minutes I got my keys and left. I don't like being lied to but I don't like being called a liar more. We won't be back!! You lost a faithful customer.

HORRIBLE! ....kidding, continue reading my fantabulous review: I put in for a project on yelp,…read morewhile closed AND on Father's Day, Chris immediately reached out. Okay great, found a place, but would they fix the problem in time for us. In comes David; he double and triple checked to make sure what the source of the problem was and was thankfully able to find the culprit. I'm so grateful to have come into contact with this shop. We were given a heads up to a future problem as to not burden us unnecessarily all at once (thank you). Also, was able to wait at home, they were so kind to get me a ride. We will be back for sure! Highly recommend to any all that need vehicle maintenance.

"EXCELLENT CUSTOMER SERVICE"…read more The gentleman work at this location are very nice and kind. From the moment I walked into the location I was greeted by two gentlman who were readily available to assist me with my needs. As I approached DAVID, he greeted me with a smile early in the morning although I was extremely tired from working as a nurse the night before. I inquired about receiving an EMISSIONS test. He gathered all of my information ( INsurance card) and proceeded to provide an approximate time frame of 45 minutes. Now this was impressive to me because when you enter an establishment clearly in a work uniform it means I am going to work or coming from work. The mere fact he provided me with an estimated time shows he VALUES TIME. I accepted the estimated time frame and provided my keys. He offered me to have a seat in the waiting area and guided me to the refreshment area. I was so sleepy I sat down in those nice comfortable chairs and fell asleep. Literally before the 45 minutes I believe he was done and my car was parked near the front door so I can walk out and right to my car. You talk about service with a smile is an understatement. I am so looking forward to making sure I keep this location in mind for my car needs as well as referring them to others. Then I thought things could get no better than I receive a text from CHRIS the owner who thanked me for choosing them for my services and coming back if I needed more help. This is surely how you keep customers and welcome them into the AUTO FAMILY. The lobby is very nostalgic, clean and smells good to say it is a body shop.