As always, Sam and the team did a fantastic job on my vehicle. Brake diagnostics in under 30…read moreminutes. Brake and rotor replacement and system flush in under 2 hours. Sam even gave me a temporary loaner to take back home while they made the repairs. Could not ask for a better service shop. Keep up the great work!

This is my first time to brought the car to this location for oil change. The staff was very…read morerespectful to customers, the interior looks clean and free refreshments as well. I am more than happy to revisit this location near future.

What can I say? It's a small, local auto shop. This place has a number of services but there isn't…read morea complete list of them in the shop. You just have to talk to the mechanic about what the problem is or what service you need done. I don't know much about cars but the mechanic was patient with me while I was trying to explain what was going on with my brakes. He seemed knowledgeable and tried explain the various components of my car so that I actually knew what he was doing or what he was looking for. At least trying to educate the customer (me) was a nice gesture instead of just fixing the car and taking my money... though of course he found "other issues" that he recommended getting checked out.

I brought my Ducati in because one of the cylinders was misfiring causing the exhaust to shoot…read moreflames. All I needed was the spark plugs replaced. The owner, Kerry, told me a list of items that needed to be replaced, according to his fast-talk explanations and "snake-oil" salesmanship. After I ask him some pretty specific questions to weed out the B.S without offending him, I manage to slim down the list to only replacing the spark plugs and the battery. Before coming in, my battery started the bike right up --NO PROBLEMS-- so I ask him why he needs to replace it and how its related to the misfiring. He replies with some pretty silly stuff about "back-pressure" that was overly complicated and made purposely confusing. I tell him I don't need it. He insists that IT MUST be replaced otherwise the bike will continue to misfire. I disagreed. He then asks me whether I would disagree with a Doctors orders (as if he is even a little comparable). After some more B.S, he convinces me and I agree to do it. Only until later I find out the scam he has running on parts, which is why he was so persistent on replacing the battery. So I ask him for the quote and he gives me some high charge, saying other shops will charge a whole lot more. I can see he is just shooting numbers to see how much he can get off me. He then quotes $170 on labor. I am not fine with it so he reduces it to $120 after crying about his $90 hourly rate for diagnostics he performed on my bike. By the way, that's a high hourly rate for any motorcycle shop--It should be around $75. Now comes the battery scam: I tell him I will agree to his charges but would bring in the parts myself because I KNEW Amazon was selling the same battery for $55 less. He tells me that If I did that, he would have to increase his labor! WTF!? This is mind boggling! If anything, I would be reducing the work he has to do. But he says stuff about how he has to pay for rent, lights etc. C'MON!? But I think to myself; I already have the bike there and it will cost the same if I brought my own battery so what's the point. Plus I was very busy so I'm like, screw it, just do it. Later, I even got his employee to admit that they overcharge on parts which is strictly prohibited. No wonder he wanted me to replace all these things I didn't need. Two days later, after I leave him multiple messages about whether the bike is ready, he finally calls back and tells me its ready, but it would cost "5% more for credit card fees"!?!? He also tells me I have to pay an additional ~$20 for tax because "they (IL) are getting strict about it". This time he is rude and has an attitude. He also tells me that I cant afford my bike because of how I didn't want to do all the other repairs he asked me to. Then out of nowhere, he randomly starts braging the he has an Aprilia super-bike from 2004 with only 500 miles. In my head I'm wondering what the relevance is, but obviously he is just stroking his ego! I just say that's really cool so we can move on. I tell him fine but to describe exactly why the battery needed to be replaced on the receipt. He then blows up and says he doesn't do that!?! That he only writes what work was done, not why. At this point I'm fed up with his shit, so I tell him he needs to write it because I require it as the customer. He agrees after seeing my resistance. I tell him i work in downtown so ill have to pick it up 8 and he says ok. As I'm heading over that night at 8:06 PM I call him to tell him he can charge me the 5% extra cause I don't have cash. He tells me he already left and to come tomorrow. Unbelievable! Next day, I skip work and come at 11 am when they are supposed to open, EXCEPT I get there and they're closed! I had MY SISTER drive me there and had to ask to her to wait AN HOUR for "Nick" his employee to come. Seriously this place is so unprofessional it should be a crime. After I pay, Nick gives me the receipt and it says the battery was replaced because it was leaking and broken!? Karrie is NOWHERE TO BE SEEN for questioning. He made the whole thing up! And it didn't mention all that crap about why it was needed for the misfiring to go away. --- I am a busy guy and don't write that many reviews. I just had to write this one though to save others the hard ache. Oh by the way, all those thumbnail pictures are fake. And one of his phone numbers is no longer in service.

Kerry and Nick from Aftermath are super informative and helpful, and offered a very reasonable…read moreprice for their services. They allowed me to ship my Motorcycle tires and tubes directly to their store, a few days in advance, and kept them until I was able to bring in my bike. They expedited my tire change knowing I had no way of going anywhere with the busted rubber on my bike, even though they were very busy. Kerry also tightened up some of my other bike components, and explained how much wear and use I can expect out of them. He was also concerned for my safety and well-being, and even called me later that evening to make sure I made it home okay on my new tires. The place is a little weird to find, and its behind another shop, but if you need any help with your bike, I'd urge you to bring it into these guys, just have patience because there's only a couple of em, and they want to do a good job. A true mom & pop shop.

This location has been bought by Firestone, and this review is not targeting C&C…read more TLDR: This is an incredibly dishonest auto shop, and could have put my family and I at risk due to negligence and deceit. Take your car somewhere else. I went in for an oil change and hadn't had any work done for awhile, so I expected a lot to be uncovered in the inspection. They came back and told me that my brake pads/rotors and struts/shocks needed to be replaced. Specifically they told me the front brake were at less than 4mm and needed to be replaced ASAP, the back brakes were at 5mm and could wait 3 - 4 months, and there were "rust rings" in my rotors so they would also need to be replaced. They quoted me a little over $3,500 for everything. I know a little about cars and have mechanics in the family, so I ran everything by them first. 1) We decided to do the brakes ourselves (my uncle worked at a brake shop). We found that there was no issue with the rotors in what they described as "rust rings". Saved a few bucks there. The front pads were at about 4mm, so they likely did check those. We got to the back brakes, and had to use a sledge hammer to get the tires off (indication that they didn't take them off to check). When we got the pads off there most almost nothing left, and they were about to start grinding the rotors. Another indication that they lied about checking them because there was certainly not 5mm left. 2) I took my car to another shop to have the struts/shocks looked at after realizing the lies this Firestone told about the brakes. I had noticed the cars handling was a bit spongey and bouncy, so seemed like it could be true. The next shop actually test drove the car, and found the issue wasn't the struts/shocks, rather 3/4 tires had broken belts. This Firestone clearly did not check the car thoroughly and lied about the issues I was having to milk me for money. The scariest part about this is that broken tire belts increase the risk for blowouts at high speed. So I could have put $3,500 into my car, and still had something catastrophic occur that could have caused injury to my family, me or someone else. Not much else needs to be said about this business.

My sister has now twice brought her car in for repair there and they have been very simple very…read moreinexpensive fixes. It is especially helpful because honestly we don't know a whole lot about auto repair so it makes us trust them. Very nice and extremely fair I would recommend anyone go there to get the car checked out!!!

Been searching for a place to get my brakes done at a reasonable price. After making a few runs in…read morethe neighborhood I came across this place incidentally. I never trusted giving my brakes and pads to mechanics because I've been burned before with the switch out. Jeffery is awesome, he took care of my brakes and rotors. I gotta say I'm definitely going back. Honesty always gains a customer's loyalty.

Perform a poor job on my two tire repairs, charged me $80 for what I thought were replaced tiers…read more Fixed back tire with replacement but didn't have focus or effort to make sure customer was satisfied, I regret giving him my money because the very next morning my front tire that was jus plugged and mind you there were two holes. I was financially depleted but managed to pay him. And he did a half fast job on my 2013 Chevy Impala LT! I could have just drive on my rims back to rogers park where I reside and given them my business. But my blow out occurred on west side at 5am so I was a sitting duck for the entire day, NOT SATISFIED AT ALL. So every morning I have to go and put air in a slow leaking tire and within an hour tire is flat and I'm the one feeling cheated. He only got one star rating because the. Lack of professionalism needs attention, customers satisfaction needs to be address. And I out money I don't even have but his attitude is pay me for the plug and my logic is you Overlooked this hole so there shouldn't even be a charge for me. But I kept my civil head on right and made a promise to express my distain for this tire shop and how new customers are treated. Hope this is helpful

Stopped in at random passing by and went to get my car washed. $10 in and out, ok for me if I…read moredidn't have to come back and show them the unfinished vacuumed back seat. The outside looked great and the front inside was good but when I pulled out of the alley and moved some things on back seat I still had dirt and little specks of glass broken there. (When I went in I told them to be careful because a glass had broken. If I wanted to wash my own car I would have. I don't wanna pay $10 and have to go back. The owner was there and scolded them all (LOL) and gave me a free wash next time. They apologized like a million times. I'll head back and get my free wash and give them another try. Hopefully next time it will be done right the first time. I suggest anyone going... check before you leave!

I have been back for body work - twice!!! They do a great job. Super fast and flawless work!! ANd…read morei still go there for awesome quick oil changes, tire rotation, patched a tire, and amazing car washes! Love this place!

I don't know about you but every time my car needs some work done I get this knot in my stomach…read morefrom all the bad past experiences of being overcharged and underserved. Not at NEW DELTA. I always say an honest and fair mechanic is worth his weight in GOLD. If you need a fast car repair at a reasonable price then you have to see Ruben, I cannot count how many times my car has had a minor problem and he fixes it quickly and inexpensively. Norma, his daughter , who is the receptionist is also very knowledgable, helpful and friendly. I highly recommend this auto repair shop.

This shop is a scam they have no clue how to fix your car. Going here requires more trips coming…read moreback to fix again.

Raúl arrived quicker than expected and was able to get me back into my locked out car without…read moreissue. Thanks, Raúl!

After being stranded by two towing companies yesterday it was such a blessing to get Sara's call…read morethis morining. She was polite, apologetic for me being left stranded even though it was not her fault and thorough. She took good care of my vehicle, contact me when she dropped it off and thanked me for entrusting her. I would highly recommend T&A Towing out of Naperville, and always ask for Sara.