We bought a new boat from Lake Norman Marina. We worked with Chris Tyrolt who was so kind and…read moreprofessional, extremely patient while he helped us build a dream boat and easy to work with through every step of this tedious process. He made this purchase most enjoyable. The boat is gorgeous. Jason who helped us in financing was professional, knowledgeable, and also a joy to work with. David was knowledgeable and patient as he gave us an expert tutorial. Burt was there to assist in getting our boat home and safely tucked away. He was amazing in giving us additional instruction that was very much appreciated. This team is to be praised for their efforts and all their heartfelt genuine care. We have never had such a seamless experience as this making a large purchase. They are truly a great group of gentleman and our experience with this company was unsurpassed. Thank you kindly!

We had the best boat buying experience. Even being in a different state they made everything so…read moreseamless. So quick to reply to all our texts and questions. When we arrived our boat was ready and we even got to enjoy some complimentary ice cream while we waited. The store is dog friendly as well, so the whole family got to hang out while we signed papers. Can't say enough good things, we will also be storing our boat here with them and I am sure the excellent customer service will continue.

This was such a great day! We rented a boat from morning star marinas and they made it very easy to…read moredo, they made sure we understood everything we needed to know to drive the boat , safety, and the areas to enjoy and to avoid. The staff were so friendly, we felt we made friends already and cant wait to do it again!

Everything was easy and smooth for the rental of a pontoon. Brad was super helpful in explaining…read moreeverything to us. Highly recommend!

Best breakfast you will find anywhere around the lake!!! Owner and everyone who works are extremely…read morefriendly. Great views from the deck while you eat. Mimosa!!!! The food is fresh and prepared when you order. Pet friendly!

Absolutely love this place.. very well maintained. The owners are always working to keep this camp…read moreground beautiful. Anytime I have ever needed anything they were always available to answer my questions. Extremely nice people !! Very friendly campers here also. Highly recommend camping here and a beautiful lake view..

Tony is very friendly and knowledgeable about the area. I secured a long term slip rental here at…read morePier 49 and love it so far! Just wish the gate was locked more often for my own piece of mind.

Unprofessional....... I have been an avid boater for years, in and out of marinas and Terrys…read more.. well it's very SPECIAL - when it comes to storing your boat and customer relationship. The first impression I got when I was inquiring with Terry's about storage was they had about 60 slips open.. that set off some warning bells in my mind. Why are so many slips open? Well after digging, I see why, you are spending avg $2,500 a year to dry dock your boat, and it's not available year round.....it's closed Nov-March (we have warm winters you know, you can take a boat out, last Dec 2016 was 68 degrees out) .. (They said it's an $45 fee to get it down during those months) UNACCEPTABLE, for price I am paying.. also there is a $5 fee to get it down each time.... no other marina in charlotte does this. Tracking - No tracking system, every single dry dock marina they put a number on your boat so they can track it. Not at Terry's, I asked about this, they said, well the fork lift driver knows all the boats and your name, he's been doing it 40 years, so just call with your name and color of boat and he will get it down. I said what if he is sick... they were speechless. Terry's - Invest in a computer and inventory stickers that match the racks your boats go in. I call you with last-name and boat # Clutter... Oh...... the clutter. The dry storage building was horribly unclean, with old oil cans, rags, debris. Even when driving up to Terry's there is debris everywhere, rusted old docks, metal, old foam and just not good. Signage old, paint old, buildings not maintained. When answering phones, not professional menu or answered each time with just "hello" (I have to ask is this Terry's?) How about simply answer the phone "Terrys Marina, how can I help you"... Or a menu system, with information and dial caller... this would be 100x more professional. While I know they are trying, this is far from a place you want to park a new $50k boat. May be a jon boat. But... Feedback to make this place SHIP SHAPE: 1) CLUTTER - clean our the clutter 2) rebrand, repaint, hire professional staff 3) make your boat available year round, stop charging extra fees like $5 forklift fees 4) open a marine store 5) an fix up their docks (the fork lift dock is incredible, never seen anything like it.. wobbles and is a mess). 6) Get a phone system with directory 7) Offer fuel I would advise the staff there to PLEASE go visit your competitors... visit Marine Max across the street or Morning Star Marinas, now that's a marina. Unfortunately not impressed, will not get my business. 1 star.

I have been at Terrys Marina for more than five years. I have always found Chris to be very helpful…read moreand always willing to answer questions. I've never had any issues with my boat slip or any of the amenities provided.

Chase did a fantastic job on a difficult repair on our wakeboard tower. Really appreciate their…read morethoughtfulness and approach to doing things right! Matt and the front office staff were really communicative during the entire process, awesome experience all around

I have had a really great experience working with Matt the senior service manager at Westport…read moreMarina. I have found Matt to be honest, reliable, dependable, and more than fair with me. Matt explained the repair needed for my boat and presented me with a detailed estimate which was reasonable for the work needed and then had his very capable master service technician complete the work under budget! WOW, who does that? The service technician "Chase" did a really great job with attention to detail! In addition to that Matt and Chase both took me out on the boat for a shake down cruise, a sea trial if you will and put the boat through it's paces to demonstrate the work done! I am so pleased with the way I was treated, I will be using them for future service work. Thank you both Matt and Chase for the fine work you've done for me! Thank you, djpitre

What a beautiful marina. Went out on the boat with a bunch of friends from work. The boat was not…read moremine but that's where my friend docks. It was my first time there. It's quiet and peaceful. The dock is so well maintained and their shoo has just what you may need. There were several workers there to assist when needed I suppose. We didn't. We left for the day and didn't return until 7:30 pm. It was delightful. A great marina where if I had a boat I would dock at.

Great place great Staff is very good…read more Very nice location I brought my food truck there many times. Great venue