My go-to local multiplex. Friendly staff, visually attractive spaces, comfortable-enough seating…read moreand a good snack bar combine to provide a quality movie-going experience. Yes, concessions are expensive and yes, the ads/previews are 20-25 minutes long as of late, but this is the current state of movie theatres in general and I'm not going to hold this particular one accountable for these inconveniences.

Seating and sound were perfect to see David. Way to many coming soon ads. The ads were nearly as…read moreLong as the movie.

We are back in the theater. Husband wanted to see Mortal Kombat together plus dine in for lunch…read more Im very glad they have modified the menu to accommodate those of us who don't eat meat like that. This place stays clean and organized and staff is on point!

I love that they offer 20% off matinee even for online ticket purchases. I came in to watch a film…read moreat 2pm and while there was no signage, I did eventually realize I needed to order outside the theater for it to be delivered to my seat. Past movie theater experiences I've pushed a button on my seat, so surprise there, but my bacon chicken Mac and cheese was delish! (Even if it wasn't delivered with cutlery that I had to go get) The theater, including the bathroom, were clean and well stocked. The film was a delight, and the concessions workers that took my order was professional and quick.

The most overpriced theatre experience in Richmond. Worst staff and management ever, consistently…read morefor years/ whever you try to call, they don't answer. Upon arrival, always the laziest uncaring emotionless checkin folks. If you have issues, contact via website or corporate. They are aware of the incompetence at Stony Point- don't waist your time and gas as I have twice. I go there because it's been 3 weeks still awaiting a refund for Wicked 2 tickets I canceled 2 days in advance, last month. They're busy snapping at folks and blaming the "system" as a movie time was cancelled for some reason. Very unprofessional. 1 star because the waitstaff is always good. And I few good menu items of the few things they offer

I love going to the movies and the CineBistro was always my first…read morechoice. Not anymore. I went there this week with my son and was very disappointed. The place is just not the same. My server took our order and our entrees showed up before or drinks of water and ginger. I order the salmon with out potatoes but wanted a double portion of the spinach. It came out without the potatoes but not a double portion is spinach. The server said the chef said it was doubled. Ok if you say so. Let's get down to the actual meal, the Salmon was overcooked and the sauce was extremely salty. Like I could feel my blood pressure rising with each bit. The popcorn was cold and salty. It's a wrap for me. I am going back to a regular Regal theater cause cinebistro isn't it.

This is the BEST movie theatre. First of all, the place is Beautiful with a guaranteed Perfect…read moreMovie experience. When entering I always have a feeling of excitement. The aroma of fresh popcorn cause the big inhale and smile. You can ALWAYS count on excellent customer service. Yesterday that 5 star customer service goes to Patrick. He was very kind and extremely helpful assisting me with my rewards. Excellent food and beverage choices. From soft drinks to beer, then popcorn to pizza etc...There's a lot to choose from. Dinner or Lunch and a movie can all happen at this theatre.

This is my theater of choice. To me it's always clean, I also have had a Regal rewards club card…read morefor over 20 years. (I have me original card but everything is online now. We have a home theater system but I still love the theater experience better. Just like I prefer shopping in regular stores to online. I love the popcorn smell and how sometimes the crowd gets super excited on some films. I am a huge movie buff. The place is always clean here, the snacks are fresh and I always got good service. I miss the box office being open and had issues with the screens but you can get your tickets online and at the concession stand. I think this makes the concession stand line longer. Other than that Regal is my theater of choice and I love the regal rewards. I rarely go to a non regal theater and when I buy gift cards it's always regal!

Went here on a whim to watch the Devil Wears Prada 2. Loved the idea of ordering food/snacks as the…read moremovie goes on (much like Alamo). Major downside is that the staff do not duck, walk fast, or communicate properly during the film. I frequent at Alamo and love how discreet their staff are when walking by with and without food on trays. I'd definitely go back here again if there was a film showing here instead of my typical non-delivering theatre. But otherwise I wouldn't go back unless they found better ways to work with the service. Ticket prices are also pretty cheap compared to other theatres, and that is compensated for the cost of their food.

Poor Customer Service & Lack of Management Oversight and no sense of accountability or…read moreresponsibility. My experience at Cinema Cafe Chester was extremely disappointing and reflects a serious decline in customer service and operational standards. We were the first customers to arrive for the Saturday, January 3rd, 5:45 PM showing of David. There was no greeting, no acknowledgment, and no attempt to take our order. Several staff members walked directly in front of us without any sense of urgency or teamwork. At one point, a server bluntly told us that they were "not our server"--with no effort to help or redirect us. After waiting far too long, I had to stand up and personally approach the manager just to receive service. To make matters worse, due to short staffing and poor coordination, the movie started nearly one hour late. This experience shows a complete lack of partnership among staff, poor training, and ineffective management. Customer service should be a priority--especially in a cinema café environment where timing, attentiveness, and professionalism matter. Management needs to step in immediately, retrain employees, and restore basic service standards. As it stands, this cinema's service is deteriorating fast, and customers are paying the price.

I haven't seen a movie here (first runs cheaper than everywhere else), but visited to take a look…read moreat the space they have for rent. Would definitely consider using it for a venue if I need to be on the southside.

When word truly gets out this place WILL be packed out! Came to see Toy Story 4 in this restored…read moretheatre that I grew up coming to for years with our family. This theatre operates out of a multipurpose building that offers gorgeous venue space with impeccable sound and is also a church as well. Concession stand is cute and has that hometown feel, the lobby and restrooms are eat off the floor clean, modern and the staff is warm and welcoming. You won't find this at the big box movie houses! The theater seating is gradient style, bucket seats that rock and are super cushiony and comfy. No seat selection here. We got here 30 minutes early but we were first ones along with like 3 others. No one knows about this place! Tickets are super affordable!! P.S. sounds is BRONX NY LOUD LOL bring earplugs if your sensitive but it's awesome!

My partner and I have been here several times now. Our latest visit was for the rescreening of One…read moreBattle After Another. I ordered the tickets online, which was a seamless experience. We sat in the middle and the reclining seats were fantastic. The sound wasn't too loud or too quiet, and the moviegoers were on their best behavior. The popcorn and drinks are highway robbery. Show me a theater where that's not the case nowadays, and I'll gladly go there instead. The ticket checker was the same older gentleman we have seen on our multiple trips. He is always kind and helpful, providing accurate directions to the theater entrance. He deserves a raise in wages. It's hard to find good help nowadays. I've only been to Byrd Theater outside of this place because Movieland has everything we need in a movie experience. I definitely recommend it.

I'm surprised I haven't left a review at this theater yet since I've been here multiple times! They…read morehave upgraded the seats to this amazingly comfortable reclining chairs with a swing table and cup holder! Heavenly! So comfy! The theaters are smaller than many other movies theaters, so we really enjoyed watching out movie in a smaller more intimate space. The concession counter was empty (we went to a matinee) so we breezed Ruth through! The popcorn was overly salty but still good and fresh. Our server was friendly and sweet. The arcade was huge, but no Photo Booth, boo! And they still have a bar but it's off to the side now. I miss the Criterion but this movie experience was top notch! The Oscar's goes to....

Great theater for that old school experience. I've been here every other month since moving to…read moreCarytown a year and a half ago. The organ coming put if the stage is cool. We went to see Alien and that was great! Good popcorn, beer and wine available in cans, and candy is available too--even old school choices like Snowcaps. We like sitting in the balcony. Very friendly people working the ticket booth and snack counter. 5 stars!

A true Richmond institution. I've been a regular at the Byrd since the 90s. And it is consistently…read moredelightful and offers such a unique and wonderful experience. Bob the wullitzer organ player starts out each show, to a crowd of regulars and fans cheering him on as his plays. If you haven't yet been to the Byrd during the month of December, I highly recommend a visit. It's especially magical during Christmas time. And for those who have not been, I don't want to ruin the surprise. But you will love it. Tonight, my partner and I went to see white Christmas. And loved singing along with everybody. Such a lovely night. And I never get tired of gazing at the ornate 1920s decor.

Regal is literally my number one go to movie spot! I am an unlimited member so I tend to frequent…read moremultiple different regals wherever I go but SouthPark is definitely my Home base. This is a pretty standard theater in my opinion, they have the basic seats and a good number of screens. This theater usually has all of the bigger movie releases along with some smaller ones every once in a while. The concessions have all of your standard offerings along with pretzels & hot dogs and the popcorn has always been fresh in my experience. The staff here is always really kind and I always enjoy the layout of the lobby which provides ample seating spaces to relax while waiting for your next movie.

This is a no fuss type of movie theatre, as in you get in and you get out. We checked out Zootopia…read more2 as a group of 14, and the theatre was empty when we bought our tickets 2 hours before showtime. The theatre wasn't full when it came time to watch the movie. This was on the Friday of Thanksgiving week, when the movie had only been out for a few days.