I dislike when I called on the phone since 9:07pm until 9:37pm, a representative did not answer the phone for me. That's very unprofessional and poor customer service. A representative should be available at all times for patients. read more

This was my second visit to the practice. Despite being a returning patient, whoever I saw was adamant that I did not have any medical record to access. Feeling uncomfortable, I left and called back later to complain. I was told my record had somehow been duplicated, and further told I was seen by the doctor. I have never met the doctor at this practice, so I am unsure how that could have been the case. Go elsewhere. read more

Dr. Blacker, Marie and the entire staff are great and have taken care of my health for over 20 years. Dr. Blacker literally saved my life during a blood crisis with 10 units of blood and quick thinking and I'll be in his debt eternally. I would recommend Commonwealth to any of my friends and family in a minute for complete health care. Great people great care. read more

For the most part I didn't have an issue with the staff at Commonwealth; however, one of the nurses was a little rough around the edges. My primary concern is the charges I noticed they billed to my insurance. Several of those charges were for "examinations" that seemed excessive. I did not receive examinations unless by definition examinations involve a temp/Blood oxygen reading from my car. Even if the charges were warranted they still seem VERY excessive. In fact, there were TWO charges - one more excessive than the other. I have been relatively busy and I have not had time to fight this. However, I do caution others to pay attention to what is being billed to your insurance. A lot of times people gloss over these charges b/c they are tallied post visit, then billed directly to insurance. read more

I've been seeing Dr. Rashid for a few years. He is very intelligent and involved. He recently got a female PA that reminds me of my sister who is A Nuerologist. I'm knowledgeable about medicine. I researched and find this place to be the best in Northern Virginia and DC. I highly recommend this place. Especially after my visit yesterday. read more

DO NOT GO HERE. They are committing insurance fraud. Will tell you your insurance covers besides the copay then bill you an absurd amount after the fact claiming insurance didn't cover fully. I went to get a strep test, with insurance, didn't even get out of my car/no doctor seen/didn't even ask about history/anything and are charging me over 100 after insurance. Absolute fraud, working to get this resolved read more

I went for a Covid test, they took my insurance and said it was covered. They then made me bleed heavily with the swab. I got a call from a doctor that day saying it was parainfluenza. Fast forward, they charged BCBS 800 dollars and me 275. I refused to pay and got Bcbs to call them with me. They "discovered" an error and said they would rebill me. They instead sent me to a collection agency. Will follow up with bcbs! read more

We were told 20 minutes for a COVID test. We arrived at 9:15 to complete paperwork for 9:30 appointment. The 30-second test was completed at 9:50. We were then told we would have results in 29 minutes. Results came 1 hour and 35 minutes later in the meantime we heard the workers continuing to tell people 20 minutes. Doctor Rasheed responded dismissively when we suggested they should give more accurate time estimates. I would highly recommend going any place else. read more

Clearly one of the least competent billing organizations in Virginia. Went in for a Covid test with my wife , son his wife and their two children. We all paid fifty dollars . Two weeks later I received a bill for $263 for unknown specified services . Called the office and after twenty attempts I reached someone. They didn't know anything about it but I keep getting threatening letters. read more

This is the worst place you could go. I have been to clinics in third world countries that are managed better than this. I don't know about the doctors but the receptionists act like they work at Mcdonalds yet you would definitely get better service at any Mcdonald. It is pretty obvious that they got their education from one of those for-profit schools since common manners and courtesy are not for them. I would not trust any one of these people to get close to my medical information let alone to do any medical procedures on me. I had an appointment scheduled and I was still waiting thirty minutes later after my appointment time. When I asked how much longer it would take the receptionist stated that there were other people in front of me. So whats the point of an appointment if you are not going to be seen at that time or even remotely close. read more

BEWARE!!! Apparently this doctor goes and buys up different individual practices, from my Understanding he has this practice and urgent care office and Annandale Pediatrics which o have been going to for years. The doctor had a heart attack and sold his practice to this guy who is a crook and commits insurance fraud like it is nothing serious. Went in for a routine physical for my son and apparently they submitted an additional office visit on top of well child visit for no reason, just to get paid, then try to charge me for remaining copay. My son was seen in august... I get a bill in October about this, it's December now, mind you it still hasn't been fix... among other billing issues! I do not know how this guys is not under investigation or how does he have his medical license...his billing coordinator Mr.Ken was so rude and never got back to me after multiple attempts to resolve my account. He quit recently. And now the office is struggling to answer billing questions. His staff is playing telephone with me and this Dr. Rashid read more

Completely disorganized practice and a messy office. Nurses answer phones while they're in the patient offices with you. They're too cheap to hire front office staff only so they hire bilingual nurses who do two jobs at once. I've never seen a nurse take an EKG while answering the phones next me. She was in such a rush that she couldn't do a simple blood draw correctly, couldn't get a vein on either arm & blood splattered on me. She was the only nurse never to be able to get a vein on me. She leaves the patient office to go to the front desk wearing rubber gloves, touches the door handles & surfaces & then come back to draw blood wearing same (now dirty) gloves. The doctor googles symptoms to give diagnoses. They didn't fax my results to my hospital on time either prior to my surgery. Avoid this place! read more

Would give them 0 stars if I could. Whatever you need don't come here. Wasn't helpful at all. Seemed to be looking up my symptoms on webmd when I got there. All they did was refer me and send me an outrageous bill for that. Never again will I set foot in here. read more

This is the worst medical assistance one can get in U.S.A. The doctor hardly speaks about the diagnosis. I went with swollen lymph nodes which he thought to tell me in the second visit when it became serious. I had diarrhea after eating his prescribed medicine. He took my blood test and I am still waiting for my report after 4 days. I had diarrhea and medicine reaction which was taken care by Alexandria immediate care. Please avoid this private practice. read more

This review is for the Harrison St. location. Never EVER going here again. This was my third visit and while I have not been impressed with the ridiculously long waits I have had with no one in the waiting room, the location is convenient and I like that they take insurance. However, not going back after my experience today. I went for a rapid strep test shortly after 1:30 today and asked the receptionist (who was lovely) if I had enough time because I had another doctor's appointment at 2:30 and needed to leave by 2:15. She said she didn't think it was going to be an issue (and I didn't either since there was no one in the waiting room) and so I stayed. I did not demand to be seen immediately, I did not demand any special treatment, it was simply an inquiry as to whether I had left myself enough time and a perfectly polite exchange with the receptionist. I thought I just had a cold but my children had strep this week so thought it was better to confirm a cold, not strep. As such, this was not an urgent medical issue for me so if I had to leave without being seen, not a big deal. The "assistant" who did my intake was obviously new and did not seem comfortable with the equipment used to take my vitals. Let me say, I do not begrudge him for this (as everyone is new at something sometime) however, the "intake" took a long time and I started to worry I was going to be late for my next appointment. I told him I had to leave shortly and that I was happy to come back later for my results if need be. He seemed slightly annoyed and said I was the next patient to be seen and left the room. Shortly afterwards, I overhear a conversation between this assistant and nurse practitioner out in the hall (I believe the NP is also the owner). He told her I was concerned about time because I had another doctor's appointment. The next thing I know I hear her saying "well if she is seeing a doctor, what is she doing here?!?". He said he didn't know and then she asked him what kind of doctor I was seeing! Um...EXCUSE ME??? First of all, this was through a CLOSED door so FYI YOUR DOORS ARE PAPER THIN. IF YOU ARE GOING TO TALK ABOUT YOUR PATIENTS YOU MANY WANT TO BE MORE DISCREET. Second of all, as an NP, one would hope she would know there are LOTS of different TYPES of doctors in this world (sarcasm intended, I mean, huh?? Did she really think I was going to my next doctor's appointment for the same thing??) Finally...HOW UNPROFESSIONAL and NONE OF HER BUSINESS!! It takes a lot to get me mad but I was MAD. Still mad. Good thing no one had to take my blood pressure then :-/ Ironically, my 2:30 doctor's appointment was a mammogram at VHC which literally took HALF the time it took to get a rapid strep test at Commonwealth. Next time I will happily shell out the $90 and go back to Old Dominion Urgent Care. read more

I called three weeks in a row, trying to schedule an appointment so I could get my prescription re-filled. No one ever called back. When I visited the website to schedule an appointment online, it said all appointments had to be made by calling in. So, right back where I started. The receptionist is a complete idiot. When I finally got her on the phone a week after my prescription had run out, she didn't know whether it was controlled or not, and told me to tell my pharmacy to request a refill from them via fax, and then reversed herself saying that an appointment would have to be scheduled to refill the prescription. Once again, right back where I started. I also asked to schedule a TDAP vaccination booster. The receptionist had no idea what the TDAP vaccination was, or whether they could provide it at the office or not. I don't have a problem with Dr. Rashid, but his receptionist is a total incompetent. She must be costing his practice loads of money in lost business. If you're thinking about making Dr. Rashid your primary care physician, don't waste your time as his staff is completely unresponsive and ignorant, and will leave you without the care you need. read more

I'm actually writing this as I wait, 45 minutes after my appointment was supposed to be, to be seen. This was after the appt I originally made was cancelled by the receptionist. Apparently a 1-2 hour wait is considered acceptable here. You've been warned - I'll be looking for another doctor. read more

Terrible, terrible service. I went in for an appointment and they were not ready told me to come back. I came back but never heard results. I called and they said doctor 'recieved early this week, but hasn't reviewed. We'll call you next week.' That was last week. Still have heard NOTHING. Just terrible all around. One time I went and and stood at desk for 15 minutes as Doctor and his staff met in front of me with someone selling them life insurance as an investment option. read more

Called to schedule a pap and pelvic exam. I made that very clear once the receptionist answered the phone (who by the way sounded shady as if he knew nothing about about the office hours, doctors, etc.). I was asked repetitively what time I'd like to visit for the pap/pelvic exam. I was offered to choose from 8:00 am; 8:15 am or noon. The receptionist then advised "I think the doctor will be in at that time." I elected 8:00 am; then the receptionist asked me to verify my date of birth; provide my insurance; I asked if they accepted Cigna. The receptionist placed me on hold and came back online to say "yes, we accept Cigna.". I then proceeded to secure the 8:00 am appointment. Lastly, the receptionist responded - "oh, wait, we don't offer pap/pelvic." I glanced at the phone in astonishment. Did I call into a mental institution with one of the escaped patients posing as a receptionist? This place is horrible. I asked the receptionist if they were familiar with procedures provided by the medial facility. The receptionist responded, "I'm only a medical assistant filling in temporarily." I advised the receptionist to acquire a cheat sheet of services to post by the phone to advise callers what procedures they offer and which insurances were accepted. Oh, wait, I forgot to remind the receptionist to jot down the office hours. This rating does not deserve ONE star, but I had to choose something. If you care for your health and don't mind trusting your health in the hands of these idiots, by all means use this facility. But if you have any common sense after reading these reviews and do not have time to waste on inexperienced medical facilities, avoid this place like it's the plague. Seek professional medical assistance elsewhere. read more

Not a good first impression. My appt was for 12:15, but I got here at 11:50 as I know being a new patient there is paperwork. Well at 12:40 I go up and ask how far behind are you. Young female at desk(I will get name and update later), shrugs and say, "I don't know, you want to reschedule or wait?" Come again? "Probably 30-min?" She then says. I respond, well it's now been 30-min I'm waiting. "Ok, well another 30-min then. Or you want to reschedule and leave?" Since I already left work to make this appt, I was not going to leave. Plus, I want to see what happens and how long. I have more than enough leave time anyway.......To be continued! read more

I have never received such miserable care in my entire life. I came seeking a refill (my original, prescribing doctor moved out of state) for a safe and successful drug regime that helps people wean off prescription opiates. Over the past 8 years I had several major surgeries - including a complicated pregnancy and emergency C-section - that resulted in me taking, and then unfortunately, needing prescription narcotics. I realized what was happening to my body and I sought help. My initial doctor was amazing and supportive and put me on this safe drug to help, and it changed my life. When she moved I researched and found that Dr. Rashid is licensed to prescribe this medication. I made an appointment to meet with him and get refills. I had all of the proper paperwork and even put him on the phone with my original doctor so they could chat and consult. Long story short, he treated me like a drug addict from the minute I walked in the door. I'll get to the part where I was there for SEVEN hours. He never once looked me in the eye and instead, treated me to an inquisition like I was at a police station. Then he subjected me to urine and blood tests and an EKG. Then I was put back in the exam room and was left there for TWO hours. Only after I came out to ask what was going on, he curtly said to me, "your urine test shows Methadone." Excuse me??? After politely defending myself and pushing the matter for further review, he decided to go on Google (seriously?!! You're a doctor!) to find out what might cause a false positive. Well, wouldn't you know, the anti-depressant I take has a high chance of showing up as a false-positive for Methadone. I already told him in the first round of questioning about all of the medication I take. There is so much more to report, but I'll just wrap-up with the fact that he finally (yet, begrudgingly) decided to write the prescription. BUT, he lost the DEA identification code his practice is issued to put on the prescription, so his receptionist had to actually call the DEA to get the code - another hour or so for that. I missed an entire day of work, was subjected to such humiliation and I never received an apology or recognition of the inconvenience. I told him earlier that day that I was starting to feel ill, and was very concerned about sudden withdrawal symptoms if I missed another dose. The compassion and care that a normal doctor should have for his/her patients was completely absent. Dr. Rashid is cold, incompetent, careless and ignorant. If I weren't so upset, I would've laughed out loud at the absurdity of him Googling for answers. I plan to write a letter to the Virginia Medical Board; I know it won't result in anything, but this needs to be on some sort of record. Save your sanity and self-pride and DO NOT go here. read more