Although we ultimately decided to sell our home instead of renting it out, I can't say enough good…read morethings about my experience with RNB Property Management. I initially spoke with Kristen, who took the time to explain the process, answer my questions, and let me know that Marshal would be following up with me. Shortly after, Marshal reached out and was incredibly responsive, professional, and knowledgeable. He sent me detailed information directly via email, answered every question I had, and made what could have been an overwhelming decision feel straightforward. Before contacting RNB, I had reached out to another property management company, and the experience paled in comparison. They weren't nearly as helpful and mostly directed me to their website for information. RNB's personalized service and communication really stood out. We were fully planning to move forward with RNB until our plans changed and we decided to sell our home instead. Even though we never officially became clients, I wouldn't hesitate to recommend RNB to anyone looking for a property management company. Their customer service is exceptional.

I started to write a review for RNB, when an old review I had written and forgotten some 8 years…read moreago, popped up. After reading it, I realized that everything I said in that review is as true now, as it was then. I will never manage a rental again or consider partnering with another management company other than RNB. Their staff at that time was responsive and capable, as they are now. The person I depended on then was Marshal, who is now General Manager and he has a fantastic team. Individuals who have different styles of delivery and yet share the same traits of being service oriented, time aware, and efficient. Most recently, Luke, provided that steady support in helping resolve a stressful situation. Their office seems to be organized by specialties and functions that overlap rather than by rigid departments. They manage the process of preparing your property for the rental market, they handle the marketing and advertising on multiple listings, collect applications, screen applicants, onboard tenants, respond to their needs in the course of the tenancy, and offboard them. You are always made aware of what's going on and always have final approval. And they also provide you with an Income/Expense statement at year end. If you are a landlord looking to lessen your load, RNB will do the heavy lifting for you, as they have done for me, for the last 8 years.

You know it's going to be a good company when it's one property manager giving another property…read moremanager a 5 star review. Gabe and his team at Allegiance are so easy and great to work with. It's been exceptionally hard to find help with some properties in the Sacramento area that I can't manage myself. During my initial search, most of companies I talked to in the area over promised and under delivered. From the first call, it was clear that they were lacking professionalism, industry knowledge and some never even called me back. I do have high standards of course as I myself have been doing the job for 10 years but I couldn't believe the experiences I was having with these other companies. When I finally found the Allegiance team, I was so relieved. Not only are they great at what they do and got these properties rented quickly, they are just fun to work with and very down to earth. Their knowledge, professionalism, fair pricing, and outstanding customer service also set them apart in the industry. They will continue to be my first choice in the Sacramento area and I can't recommend them enough. Thank you Allegiance Team! Highly Recommend!

My partner and I were very interested in renting one of the properties listed by Owen's Property…read moreManagement, but unfortunately our experience has been frustrating from the start. We've been trying to get in contact with them for about a week and a half through calls, texts, and even by visiting their office in person, only to find out that no one is actually there. The contact information listed online didn't seem reliable, and we were given different numbers to try instead, which only added to the confusion. I do want to highlight that Adam was great, he was responsive and got back to us in a timely manner. However, he isn't able to assist with property-specific inquiries, so we were referred to Jesse multiple times. Despite being told on more than one occasion that Jesse would reach out, at one point even the same day, we never heard back and were left waiting days without any follow-up. At this point, I can't imagine the amount of loss occurring due to this kind of lack of communication. Since then, we've moved on and are now working with another property management company and are in the process of signing. Overall, this experience has been disappointing, especially when we were genuinely interested in moving forward. It made the process unnecessarily stressful and left a poor impression of the company as a whole.

Very unimpressed with the care of the home that we stayed in for 3 short months due to flooding in…read moreour own home. The home was available four days before our daughter's wedding, so we took it. The home had a continuous smell of something foul that couldn't quite be identified, so attempted to cover the smell with plug-in air freshener mostly unsuccessfully. Things were broken and/or unusable. We found disgusting things that the previous tenants had shoved under the vanity in an upstairs bathroom (the home was supposedly 'cleaned'). We had to unclog sinks and bathtubs with Draino in order to use them. The refrigerator had to be replaced while we were there and it was our responsibility to coordinate with delivery. When we found cockroaches in the house, and black widow spider nests in the backyard Kristine suggested that we use whatever pest control company we preferred (isn't that what they are there to do - manage the property?). Now, they are trying to charge us $1100 for cleaning of this home. We had our cleaning service to this house every 2 weeks while staying there and left it significantly cleaner than we found it. Wish we could have given them 0 stars.

This company is HORRIBLE. Kristine is very un professional, unethical and blatantly working in bad…read morefaith. We rented a home from them and everything seemed fine. Then we submitted notice of an early termination agreeing to have the home professionally cleaned, and in better shape than when we moved in. We also agreed to pay rent until the home was re rented. The home was rented only a few days after us leaving, Kristine charged us a $3000 early termination fee. Even tho we gave notice completed a perfect move out and they rented it 2 days later. After reviewing our lease it clearly states there is no termination fee and the renter is only liable for prorated rent until the unit is re rented. I also looked up CA rental laws and it states that companies and lanlords are not allowed to charge a flat rate termination. It is prohibited by law. I sent all findings to Kristine and she threatened to file a collections on us... even tho we paid all of our bills on time??? Then she said "go ahead and sue" "we have won this before". My wife convinced me that the lawsuit wouldn't be worth the time. so we moved on. Months later we found out that the new tenant never changed the utilities into their names. When we came back to Kristine she said "that's not our problem" "we don't verify". I cannot even begin to express the unlawful, unethical, disappointing practices that DK Property Managment conducts, let alone the awful general attitude from Kristine and her team. Do not use this company, read other reviews, search them on the CA website and see how many lawsuits they have had. This company should be shut down.

Dan and his team are amazing! They took all the pressure off dealing with our rental property…read more Everyone on the team is great!

After all of this had happened. I felt like it was some kind of unconditioned with sibling such as…read moremetaphorical kind of way. After a while, I started to see Dan, he showed up and showed him around. He explained how it work between with any Property Management and the owner while requesting for any work repair. There was one lady whom suppose to work with me named Stephanie (long story, but let me make it short simplifying thing), she mentioned she talking with owner for the past approximately 4-5 months , therefore no result. That how I was about to get Dan which I finally meet him. He fired that lady, Stephanie, then got another person. That all good. I rather reach out to Dan for any quicker responses. He is the main person. So, things happened, got things settle, and made a good deal for me for one month. It wasn't a bad deal and got most of the thing fix like ceiling fan in living room, replacement 2 fans/light upstairs, fix heather, eh, it was all taken care off. Alright then, that my simply journey story. I end up staying another year but more likely stay here 3 more year for the kids school. All that thing being happening, henceforth one I recommend go through it, however always get Dan or each out to him. Someone might help, but he is the one you actually need to take things care of. Heh, more attention for him. That a good thing. Happy holiday and upcoming new year. Be safe ya'll! Thank you Ferguson Property Management to make things easier. Glad to work with you. But the owner is something else and that doesn't want to respond. Now you know the difference. Best Regards, Sumeet

Guy, this is absolutely horrible company!!! If you decide to rent from them, make sure you…read moredocumenting everything!!!! We move in when house had so much defects and at the end they took most from out deposit!!! Those problems were there before us but we paid for it! Btw, 2 month in the row they doubled charge us the rent, too. This is scams! I hope God will punish them for what they do to good people!

I requested they have a manager get back to me after they charged me 120$ for a late fee. They…read moredidn't charge my card on the 5th they charged it on the 11th and give me a late fee saying I'm late because the money wasn't in the account. This was December and still haven't heard from a supervisor

I've had a great experience with Keyrenters managing my rental property on Stanley Avenue. I…read moreespecially want to highlight Lizette, who has been incredibly helpful throughout the process. She's responsive, professional, and truly went the extra mile to get my house rented quickly. It's clear that she cares about both the property owner and the tenants, which gave me peace of mind. I highly recommend Keyrenters--and Lizette in particular--to anyone looking for a reliable and efficient property management company. Yvonne.

the worst company I have experienced so far! GO WITH ANYONE ELSE. Communication is almost non…read moreexistent until you complain about random maintenance showing up unexpectedly in your backyard with no prior notice. Unexpected work for months that was never discussed prior to moving in and then blamed the landlord and workers for not even letting us know the work had been finished over a month prior yet we were not allowed to use our premises (confirmed myself with the construction company who said Keyrenters was aware) Upon moving out, they also will keep money for repairs and promise to give receipts (CA law) and then they ghost and block you right after you move. Myself and other tenants have moved strictly because of this company and how awful they are with privacy, communication and unlawfully keeping your money without any proof or receipts (AB2801). Notice how their good reviews only come from landlords because they do not give a shit about tenants AT ALL.

After I gave Action Properties a bad review last time , I must say they turned that around for me!…read more I had to move out of a rental property after 6 years. The timing was awful, just had a severe car accident 2 months before the owners wanted the property back to sell. They were gracious to mediate a extension with out any legal recourse. I ended finally moving out about 20 days late . They worked with owner and gave me 2 extensions . I'm thankful for the understanding due to be in back brace and wheelchair, so I rescind my other review. Also I was unable to get everything thing out of garage, being a contractor and gave me another day to try to remove the remaining tools/ etc. So thanks Action ..

Awful to deal with. No responses. Set an apt to view a property and they flaked. No call. No show…read more And Terry is just plain rude and unhappy. Don't bother.