If I could give a negative star review, it would be at least a -20…read more My mother was sent there on Wednesday to the ER. She was told she was being admitted due to a severe infection. they moved her from one room to another in the ER Department, then after 1 more day, sent her back to the nursing home without any treatment except for a "dose" of Antibiotics and a "hope you get better soon" type of deal and they released her based on the 2.3 seconds the "doctor" (not even sure he's legit licensed to practice medicine), saw her and said she was "good enough to go back" despite the fact her blood work, and lab test results were still pending and hadn't been reported back to the nurses. Along with the fact they gave her antibiotics she is allergic to and of course said "you'll be fine" Hands down WORST hospital and staff I've ever had the unpleasantness of dealing with.

My mother was brought to the ER at Hamilton Hospital, and ended up being admitted. She stayed for 3…read morenights. I've never been to a better Hospital - it was very clean despite lots of construction going on; the nurses were absolutely top notch; the health care team of PA'S, case workers, aides, and various directors were exceptionally professional, responsive, informative, and friendly. We had an excellent experience, and I'm so glad we didn't go to one of the chaotic, understaffed and overcrowded Syracuse hospitals. So worth the extra drive time. I'd go to Hamilton Hospital any time - it's superb in every way.

The care sucks and there is no follow up. They don't take patients concerns seriously nor do they…read moremake sure they are 100% before discharge. They do the bare minimum to help get patients better. If they truly cared, they would provide more thorough care. I do understand people have the right to appeal a discharge but why would they stay any longer when the care is shitty as hell to begin with. They overwork the aides and pile so much on them. More than than what they should be doing. Twice now you have caused my mom to be in critical condition for the lack of proper care. DO BETTER CMH. YOU'RE A DISGRACE TO HEALTHCARE AND SHOULD BE ASHAMED OF YOURSELF. FROM WHAT I SEE, THIS COULD BE CONSIDERED MEDICAL MALPRACTICE.

Twice I have had to talk to someone in Triage when neither my doctor nor anyone in his office was…read moreavailable. These employees must hate their job. They have been rude both times my call was returned. They should think about this, patients at the various locations are what pays them. If we choose to schedule at another clinic, UHS would close. Everyone at the Sidney offices has always been awesome

the emergency room to be outpatient process everything went smoothly! Doctors and nurses were…read moreawesome! Very attentive and professional! Thank you for your help!

First, I have been at Wynn Hospital as a scheduled patient and received excellent care. But this…read morereview is for the Emergency Room on a recent medical need. I collapsed and had to be brought in. The place looks great, but all the money went for show, not care. Initial greeting was good, but then just ignored. There were many problems with the visit. I was there for over 15 hours. Said just wanted to hold me for observation then changed next morning to admitting with no reason. There are plenty of doctors roaming around to poke their head in to add a consultation without doing anything. The call button in my room was not working. Tried for 45 minutes to get help to urinate, no response. Nurse said she fixed button but still did not work when needed assistance later. Someone came in and asked for info and I asked her to get nurse. Ten minutes later, nurse showed up to turn off call light and walked away. She came back 8 minutes later, she said had to go elsewhere. Could not take 2 seconds to say be back, just felt ignored. A cute mobile x-ray showed up to take a picture. Why? I don't know why and how can you take a chest x-ray with all the wires and contact stickers in the way? These were only some of the problems until I finally signed myself out "against doctor's orders". Which doctor, I don't know. One of the ones breezing in and out for the consultation fee. I would not go back to the ER except to die!

During my visit, I was diagnosed without a thorough explanation or discussion of alternative…read morediagnoses. This misdiagnosis has caused me unnecessary stress and confusion regarding my eye health. They lief and argued that spite their diagnosis was error-free, I consulted a Florida opthomologist who begs to differ dramatically from their self-serving assessment. **Improper and Unnecessary Eyewear Prescription**: Following the misdiagnosis, I was prescribed eyewear that I have since determined to be unnecessary. After further consultation, I discovered that my vision issues were misdiagnosed, leading to a prescription that did not meet my actual needs. Consequently, I had to cancel the order for the eyewear, resulting in a loss of my deposit. **Overcharges**: Additionally, I was charged an excessive amount for the alleged and unnecessary services provided. They refused to resolve the matter and sent the matter to collections. As an attorney, I plan to sue Bassett and the collection agency. THEY ONLY CARE ABOUT MONEY!!!! I WILL NOT PAY THESE EXHORBITANT OVERCHARGES AND I AM PREPARED TO DEFEND MY POSITION IN COURT AND COUNTERSUE FOR DAMAGES.

Did not receive the proper care. Was told there was nothing wrong. The attending whoever it was was…read morenot very thorough at all ..After two weeks of discomfort, problem was solved elsewhere . You should get reimbursed for shabby healthcare. Stick to Bassett walk-in centers. & another plus i with your Doctor/hospital affiliated walk-in centers, they have your information through my chart. This place does not.

This is the second or third time I've gone there for usually a whopping sinus infection. I did one…read morewalk in and two appointments made on line. Regardless I have never had to wait long at all to receive service whether I am seeing by a PA or an NP I am always treated with professional compassionate Care I have been a nurse for 41 years and I have to say that they're always on the money in what clinically diagnosed and the medications if needed prescribed. Everyone from the front desk to the medical assistance everyone that you come into contact there is always friendly and professional I rather go there than to my primary and sometimes I usually do oops I don't know if I'm supposed to say that I highly recommend them for excellent clinical care

Recently, I had to visit the ER, and I want to take a moment to express my sincere gratitude for…read morethe wonderful care I received from the moment I walked in until the moment I was transferred. The staff at the front desk were the first people I encountered, and they immediately made me feel welcomed and cared for. Special thanks to Tracy! I would also like to recognize the triage and laboratory staff. Although I don't remember everyone's names, I truly appreciate the efficiency and kindness they showed during a very stressful time. Their work is essential, and their compassion makes a real difference for patients. I especially want to thank Physician Assistant Muno Sheekh-Nuur for the exceptional care, empathy, and professionalism she provided. She took the time to listen, explain everything clearly, and make me feel safe and heard. Her quality of care and genuine human connection represent the very best of healthcare. I left the ER with a deep sense of gratitude, knowing I had received the highest level of both medical care and human compassion. Experiences like mine remind me how fortunate we are to have such dedicated professionals at our beloved local hospital. A hospital's greatest strength is not only its equipment or facilities, but the people who work there. Because of people like them, our community hospital has nothing to envy from much larger hospitals. Thank you to the entire ER team for your kindness, dedication, and for treating me with such compassion when I needed it most. Your commitment to your patients truly makes a difference, and our community is fortunate to have you. Best, Laura Molina

The worst administration staff and service I've experienced in any field. even National Grid is…read moremore personable and accommodating than the staff here. They can't get appointments right. They can't get scripts right. Plan on calling back several times to accomplish anything.

Have been going there for a few years now. There is a "hello" the moment I walk in, and they check…read moreme in right away. Not only that, the wait time before I'm called in is VERY short. Want to say 15 mins is the longest I've ever waited. The doctor I see is Heather Gigon; she is amazing. You can tell she has a caring heart, and enjoys what she does. You can also tell she listens to you, and remembers some of the thing you say. Example: one appointment I went to, hadn't seen her in about 6 months. She asked me how I did on the 5K. Now how many doctors are actually going to keep up with something as small and trivial as a 5K?

The focus and dedication of the staff are truly amazing. From the first step in the hospital it was…read moreapparent that the staff was doing all they could with what they have, on a steadfast and focused course delivering care and expertise to those in need. The communication among the medical staff was clear and calm and to the point, which relayed confidence and care. The other hospital staff were super agile and friendly, which were both welcomed and appreciated. The medical staff was knowledgeable and confident. Parking in the garage was nice but the vehicle height had to be 7 ft or smaller (something like that) and I'm grateful our pickup truck made it in safely.

The emergency room at Saint Elizabeth's is beyond disgusting. It doesn't appear to be cleaned…read moreregularly. Staff is either consumed by their phones (security), uncaring, condescending, or worse. If you're headed to an ER, it's probably serious. It might be worth driving to the next closest emergency room. Seriously, the staff- from the entrance where the security guard doesn't look up from his phone, or the desk attendant who acts like you're bothering her. Once you get taken into the back, you will see how dirty the place seems to be. Nursing staff are rude or worse. Much worse. Go anywhere else but here.

Bassett health care doesn't keep doctors in house very long. I have been going there steadily for…read moreat 11 years and have seen many doctors over the years because for some reason they don't stay very long at this hospital. I have seen 3 primary care doctors in the last year. One doctor only once. So I keep having to go over my medical history every visit and explain everything over and over. Hard to prescribe new or update medications when they don't know my history. Seriously thinking about going to another health care provider. And talking with other patients who have experienced this also. Many are not happy with the service being provided.

had a podiatrist appointment but when I got to the medical center I was told I had to see a primary…read morecare doctor. No one told me this despite calls to confirm the podiatrist appointment. I was told I would have to come back to see the podiatrist. This is a RURAL area and this would mean two more hours of driving for another appointment plus, If I had been told that I needed a referral I could have gotten one from my regular primary care doctor. Very inconsiderate and just a way to make more money by making a patient have extra unneeded appointments. This was for a podiatrist for god's sake.!! I am not the only one this happened to. Won't go back.