I go into this urgent care and go up to the front desk where they tell me, "we don't have a…read moreprovider for the next hour *probably*." Are you kidding me? Why even have your doors open if you don't have a doctor to see patients? I would not recommend this place to my worst enemy. So incompetent, just close for the day if you're not willing to have a doctor in the building. I wasted my time so you don't have to. Don't go here.

I had a sinus infection and decided to stop here. I first tried Caro, Mi and found out they only…read moreallow walk-ins on Saturday. So it's a bonus that this place allows walk-ins on a weekday. Sometimes my body decides to get sick on days other than Saturday. If you are a walk-in, be prepared to wait a while. We had to wait for almost an hour and half. They did have free wifi for those in the waiting room. This made the time go by much faster. I've read some other reviews on this place from some other sites and I don't agree with them. Other than the wait, I believe this is a great place to walk in. They are friendly and I like Dr. Z. He actually listens to you when you describe your symptoms.

From the moment I walked in, I was met with attitude. The female that checked me in was very curt…read moreand cold, she continued to be this way throughout our interactions. I will not say that she was blatantly rude, just very cold and impersonal, as if she did not want to be there. I did hear her talking with the other staff about a female coworker that they did not like. And another time, I heard them talk about another patient that had been in twice the week prior. While in the room that I was seen in, I could hear every single interaction going on within the lobby. The female that treated me was kind and courteous. Other than that, I was completely unimpressed. Most people coming to an urgent care are there because they do not feel well. If she can't have compassion, she could at least fake being kind. I will never come back there and I definitely will not be referring this facility to friends or family.

Eh. I prob won't go back. I like that u can save a spot here. You have to fill out all your info…read moreahead of time and upload photos of insurance card and photo I.d. I went there and waited.. only to find out they don't accept my insurance. They would have bee helpful to know right away, not after filling everything out, uploading all docs & waiting. I looked up that Henry Ford was in network & it was, but apparently "Go Health" Is not. I was very sick and it was Sunday, and not a lot of urgent cares are open near me. So I paid cash $155. They took me back and I waited another 45+ min and it went busy at all. I had to open the door, ask if they forgot me and the same Dr that was sitting there when I was taken in, was still sitting there. He then jumped up and came in. The girl had previously taken my vitals and throat swab. He said it was negative but clearly I was very ill. He said it was VERY expensive.. over $350 for them to test for Covid and Influenza so I went home and did my own. I called with results by 5:00p like instructed. They never called back until after my pharmacy was closed so I never got scripts til following day. The script was not believed to help, but said it was viral and nothing would work besides try steroid. Call back after 10 days if I'm worse. The place is not very clean.. and they seem ok, but not willing to do more than necessary. It was a long process for practically nothing.

Went to Hope Urgent Care for a covid test. Never been there…read morebefore. They were wonderful!!! So kind, listened, took time to answer questions, personable, but professional.

Service was great got checked right in and went back to see the doctor in 5min. She listened to my…read moreconcerns and examined and plan forward to treatment. All the staff was amazing and friendly.

I was just in the hospital and want to leave a review for nurses Hanna and Sue on second floor and…read moreDavid the tech in ER! All three gave amazing care and made my stay better.

I am responding to your request to contact you…read more If you wish for me to delete or change my review let me tell you that the only thing that I would do is edit it for errors otherwise I stand by my statement. My review is strictly of the doctor, detailing my experience with Ms Hollowell, (I will only address her as Ms not Dr because I do not deem her worthy of that distinction) what it is not is a review of your hospital or the practice where she now is a member.  My goal in writing the review is to inform potential patients of my experience and the personal consequences of my unfortunate medical encounter with Ms. Hollowell.  I am going to note that when I asked the hospital to recommend which doctor to see from the practice while scheduling my colonoscopy Ms. Hollowell was not it, she was however the one with the first available appointment. I now ask myself, was that my misfortune or my mistake? My second goal in writing the review is to inform the hospital and the practice of the potential liability that they may face by giving her surgical rights or employment within their practice.  I cannot change history, and undo what has happened to me, but I can inform others that there can be dire outcomes that they should be aware of by choosing Ms Hollowell as their surgeon. Everything I have stated in my review is what I experienced, what I have been informed by medical professionals that specialize in gastric surgery, and by information that was shared with me although I cannot personally verify others accounts for accuracy, I can only repeat it .  Again, this is simply a review of my experience. This has affected my DAILY life, my physical and mental health and been a financial burden that I cannot afford.  My motivation is so that no one else will have to experience what I have. No one else will wake up in the night with severe pain, no one else will have to be a prisoner of their home, no one else will have to fear driving a long distance, or getting on an airplane, or being anywhere that there is not a restroom readily accessible, no one else will get immediately sick from eating the smallest portion of food, no one else should be told that they now face a shortened lifespan, are more susceptible to certain cancers and illnesses, no one else will have to be frustrated, depressed, sad or angry that this was the outcome of a "routine procedure" meant for the betterment of their health not the demise of it.  And that none of the countless medical specialists that I have seen should feel the need to profusely apologize to me for something that they did not do. If sharing my story will help even one person avoid this outcome, then I have accomplished the bare minimum of the control that I have over this situation, with the sincere hope that it does not happen to them. Information is always the most powerful tool in one's personal tool box.   With all this said, yes you may reach out to me if you see any value in doing so.

The staff members were super nice and patient, especially with my 9 month old! I've been going to…read morethem since even I was a child. Definitely worth a visit if you're not feeling well but need a comfort

Went to Ascension for an ear ache. Opened at 8:00 am, arrived by 9:00 am, (6) patients in front of…read moreme. Receptionist advised after requesting that It would be between 1:45 to 2:00 hrs before seen. As I was filling out the massive amounts of paperwork, some of the staff were in a back room "smoking and Joking," instead of taking care of patients. Stop filling out the paperwork and walked out the door, never to return. Extremely disappointed in staffs attention to patients.

The person referred to as "doctor" didn't even know how to use steri-strips. My son cut his finger…read moreopen and she was putting glue into his wound (before she even closed it.) She then tried to put the steri strips on without closing his wound. They were sticking to her gloves and to the inside of his wound. Then she had to take it all off, because she made a mess of it, all while he's bleeding down his hand. He was in so much pain. Absolutely shameful standards. She never was able to bandage him up properly. I had to redo it when I got home. Please do not trust this place with your children.

To start off, I'm not from this area and was visiting family from out of town. I'm appalled at how…read moredirty the urgent care was. This urgent care did not take my insurance; which to say the least, was a blessing in disguise. At the desk, you could hear someone watching a movie/show super loud from their back area. The language was super inappropriate. I'm used to a more "corporate" like atmosphere. The girl at the desk seemed ultra unqualified for her position. Very unsure of herself and had to go back and clarify multiple times my questions. Consistently speaking in Spanish to one another which just rubbed me the wrong way. Almost like I was an inconvenience to them. By the way, they have a sign stating their x-ray machine is broken. Nice urgent care. No x-rays and clearly no cleaning staff either by the looks of it! Would rather go to a vet office for my needs!

My experience here was great. First, glad there was someplace open nearby to be seen. I was seen…read moreright away for my injury. Doctor and staff were both super nice and friendly and pleasant. Pharmacy was attached in the same building which was really convenient. Pharmacist was also very friendly and prescription was filled in 5 minutes while I waited. No complaints about anything. Glad to know this is here for future reference.

Horrible call on the radiologist and doctor's part when it came to my 5 year old son's X-rays…read more Claimed he had a dislocation in his hip, urgently referred us to Corwell Royal Oak. Corwell did their own X-rays, along with blood work and there was NO dislocation. Ended up just being a pulled muscle. Extremely disappointed and frustrated. Would NOT recommend this place.