The vet I went to was extremely callous when my poor baby had to be put down. When I said I was worried about how he felt, the vet said in a tossed out manner, "Well THAT'S not going to matter, not where HE'S going." Complete uncalled for, I did NOT appreciate that at ALL. That's when it hit me hard: I was all my poor baby had ever had in this whole world. It never mattered how wonderful he had always been; nobody cared what happened to him except me. The young lady assistant was no better. She made it clear to me that they had to "just get it over with". Just before he died, he had anxious reached out to me pleading for me to stop them from killing him before he went limp in my lap with his head in my hands. The vet just calmly said, "He's gone." Not an ounce of compassion. Fortunately I was at least able to retrieve his body and had him buried in a pet cemetery. He had been wonderful his entire life and nobody in that place cared about him in the least. He was just another dog to do away with to them. read more

Fees are lower than other Vet establishments & staff us caring. Drawback is tou ha e to collateral 7:30 to schedule an appointment, so no future dates are scheduled. read more

This clinic saved my hedgehog's life and the least that I can do is give a review. I live in Portland and my baby Jelly needed an leg amputation due to a thread being wrapped around her foot and cutting off circulation. DoveLewis quoted me $1300-$3000, and other clinics in Portland/Vancouver WA either couldn't help or quoted me around $1500. I called first thing in the morning and they got me in right away and made sure that she was stable, and then were able to schedule the surgery for two days after that. Total for everything (including post-op) was under $600. Dr Mills and his team were excellent to her and kept me informed along the way. I will be bringing all of my hedgehogs (I have three) here in the future even though it is a far drive. It is well worth it! read more

Companion Pet Clinic - Veterinarians Near Me - Salem, Oregon

Been with clinical for over 20 years and front staff has changed so much the place is unrecognizable. Megan who "works" in the back is a horrible horrible person. She says she runs a "cat foster care business" and took 2 of our kittens. No paperwork, nothing. We tried to contact her many times that we had made a mistake and wanted them back. She never called us so we called her at work. She was so rude and disrespectful to my 70 yo mother. Told us she rehired them already. She had them for 2 days. I don't believe her. Then she hung up on my mom. She was at work, on the clock. She is not certified or licensed to run a cat foster business. I question Dr. Mills and the people he hires. They are making him look really really bad. She should not be doing this and I will be taking further action. Thanks Dr. Mills my mom of 20+ years will never be back. read more

They tell you to call in which I have been doing for the last 14 mins and their busy. Meantime my dog can not stand up very good and is vomiting everything out and can't go bathroom. I don't want her to die read more

Companion Pet Clinic - Veterinarians Near Me - Salem, Oregon

I would give it no stars if I could. Attempted for 5 days to get through to make an appointment. One day 65 calls to get through, another day 59 etc. on 5th day got finally through, 1 spot available. It seems they give you no times, a person is on call all day. They get your drive time and then will call anytime that day for you to come in. So much for anyone with a job, or life. And that's what they told me. The said well call someone else. This was just for an exam. What about if you have a sick pet? Then once through they had a contemptuous attitude, rude and obviously not in need of any customer service skills, they must have enough patients. Stay away from these people!! read more

Waiting over 5 hours to be seen. But with that being said, the good thing about this clinic is that if you live within 5 minutes from the location they will call you so that you may leave when it's super busy. There is always something negative that can be said so instead of complaining I want to be thankful for having a walk in clinic even if it takes hours. Checked in at 8:07AM, and am still in exam room at 1:33PM. But Doctor Mills is one of the best doctors here in salem. read more

Companion Pet Clinic - Charlie was a super amazing boy while waiting over 5 hours to be seen today. - Veterinarians Near Me - Salem, Oregon

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I give up on this place. Been going here for years. About twenty. Love them to death. They saved the life of my cat and turned my dogs life around. But this phone system mess is atrocious. Got answered at exactly two minutes after the phones went live. Got put on hold for fifteen minutes and they told me they were full. For an emergency. They don't care anymore. Not the way they used to. It's so gut wrenching that our favorite family vet has gone down the drain and taken the care and customer service we loved with it. read more

This vet clinic sees avian parrots for non surgical issues. This is one of the best places to take your parrot in Salem. Dr. Mills was great with my parrot and really cares about his patients and customers. They were able to get me in on standby at the end of the day on a weekend which was nice. Highly recommend going here! read more

We've been seeing Dr. Mills for a long time. 6 animals we've had have been patients of Companion Vet Clinic. And we've referred several other animals their way with satisfied customers. The prices are good and we SO appreciate finding good care for our pocket pets. read more

I have been going here for years and appreciate the good care my animals have received at Companion Pet Clinic. The stand is caring and keeps up with new veterinary developments. I trust them. read more

First of all I have a reactive dog some people might think well of course there not gonna take your dog lady stop bitchin let me say he's only reactive towards dogs and he's been going here forever. My dog simply barked and backed up and the so called 'vet assistant' left and came back saying their only on site doctor for that day is refusing to see my baby because he needs to be put on sedatives and to come back another day... im broke i saved for so long to barely afford his shots and the appointment let alone 35 dollars for fucking pills that is only for 3 days max why is it that I called at least 4 days in a row soon as they opened and I was put on the overflow list I tried to call and make a appointment for a set day and time they said they don't do that there a walk in so I eventually got in and to my surprise they denied my dog of care because his barking and while waiting they scheduled at least 10 appointments for a specific date and time so I left and made him an appointment with another place that has a free first appointment for your fur babies this place called companion and companion had zero record of my baby going there like I said I've been going here for YEARS since my baby was 2 and he is now 7 what happened in the past few years? If I could give it zero starts I would! Don't bring your baby here unless you want prick heads handling them read more

I've been taking my pets here for over 30 years, I was okay with sitting in the waiting room for my turn. But now you have to start calling them at 7:30 am to get into see them. Their appointments fill up by 8:30am. If you can't get through, you just have to keep calling each morning until you're lucky enough to get though during the 7:30 to 8:30 hour. The vets are good but their system to get an appointment is the worse! I'm looking for new vet. I'll come back to Companion if they change their appointment system. read more

Dr. Mills is one of the only Vets that treat Birds in Our area. He kept our Cockatiel going when he developed a recurring beak problem and lived until he was 23years old. Dr. Mills has also seen our dogs and we have been impressed with his special care for our (animal) family members. read more

I went in guarded with my Senior Dog looking for refills for his pain meds. Dr K won me over when I mentioned Galliprant and she not only knew what it was but had a wealth of information. She was willing to help me transition my dog over to it without a fuss. Other vets I talked to were reluctant to give me a prescription as it's a newer drug. She was more then willing, repeated everything I knew researched about it and more. I LOVE that they do a yearly screening for NSAID use that includes urine and a blood panel. They actually care if my dogs organs are being effected by the drugs. I was more then willing to pay the cost and will happily do so every year to make sure my dog is comfortable and happy. Overall the staff was friendly, knowledgeable and on point. I will be bringing my other dog to establish care, the drive from Oregon City is well worth the knowledge and caring of this clinic. read more

I sadly had to say goodbye to my senior cat and Companion was the only place that would take me in last minute notice. My cat's health rapidly declined overnight and other vets had 2-3 day waits, I didn't want to see her suffering that long. They were very kind and respectful, and made her last moments as comfortable as possible. I had them handle cremation for me as well, everything was handled very smoothly. I hope I never have to go through the process again, but if I do, I wouldn't hesitate to go to Companion. read more

I've been taking my dog to companion pet for 8 yrs. That's where she was spayed, once when she stayed 2 days due to an injury, & where she is there for yearly exams. There are medications I get for her on a monthly basis. Dr. Mills has never once been a problem at all. I also have a lot of respect for the girls up front. Look, everyone that works there loves animals , otherwise they wouldn't be working there. If there's a situation with my dog during an exam, I'm the first to say " can I help"? There's limited vets these days, I appreciate the one I have. read more

Best prices and great service in the Salem area. We used to take our fur babies to a place in Keizer but Companion Pet Clinic is closer and prices are just as good here. Vet Tech staff is very efficient and careful with our year old dog and we are very pleased with the service here. It's a walk-in clinic so that makes it most always convenient with the occasional busy day where you have to wait a bit but is always worth the short wait! read more

Companion Pet Clinic - Last check up and then we are outta here! - Veterinarians Near Me - Salem, Oregon

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They are so kind to my overly anxious Addisonian Cocker Spaniel. I drive from Portland once a month for his shot and check-up and I would drive farther if I had to. This is hands down the best vet I have ever been to. They out to be named compassionate pet clinic. read more

I cannot express enough how much I dislike Companion Pet Clinic. I took my dog here many times after she started having trouble walking and standing up and asked the vets to look at her legs because I knew something wasn't right. Every single time they said nothing was wrong. Fast forward to now and my dog, after being taken to a different vet ONE TIME, was diagnosed with hip displasia and is getting treatment (and I took her to this new vet to get her updated on her vaccinations and the vet just noticed she didn't walk well). In my experience, the vet techs at Companion Pet Clinic are friendly and good with the animals, but the veterinarians do not care about the animals enough to give them the best treatments. There are better vets out there, I recommend going to one of them. read more

I was hesitant during my first visit, but the nurses and vets love what they do and they love the animals that come through. They are honest & friendly about my dog's needs, even when I don't know what they are. I love how they do the little things for Bear too when he needs them. Their prices are great and they will always tell you what the price covers. Only time I've gone anywhere else is when we are out of town. read more

My review is centered on 3 Dr's and one employee that works at reception. Courtlandt is the most friendly and accommodating employee at the reception desk. The others that I know of been there awhile not-so-friendly at times. Dr. Mill's is amazing. Dr. Williams ( or Williamson) also good. Not real good things to say about Casey Jointer. I will never allow that man to ever see or handle my dogs. He's got an attitude also. Not sure if he's still with that clinic but I hope not. I would like to add that Cortlandt deserves a raise. Thanks to all you outstanding employees that I've mentioned. read more

01 11/30/2022 We took our 6-month-old puppy to Companion Pet Clinic in Salem to be treated for a broken back leg. The clinic took an Xray of her back leg and told us she needed to be seen by a specialist who was trained in orthopedic surgery. We called Oregon State Veterinary Teaching Hospital in Corvallis to make an appointment, however they needed our pups' x-rays before that could happen; multiple calls and emails were sent to companion pet with no results x-rays were never sent. In the meantime, we contacted another teaching hospital in Pullman Washington just in case OSU hospital could not get her in for surgery quickly. Once again records and x-rays were requested multiple times and nothing ever arrived so we could not make an appointment. We even resorted to calling Companion Pet Clinic ourselves to try and get the x-rays sent but our request apparently fell on deaf ears and nothing ever arrived. After 5 days of waiting for Companion Pet to do their job and send the x-rays we contacted yet another veterinary clinic in Stayton Oregon to examine our puppy. After hearing our pup's leg had been broken for 5 days and we had been unsuccessful in getting Companion Pet Clinic to send x-rays so we could get an appointment for her, Stayton Vet made a next day appointment on the spot and said they would get her x-rays. When we arrived at Stayton Veterinary clinic, we were not surprise to hear that they had made several requests for x-rays which never arrived. This pup was now on day 6 of a broken leg, so we had Stayton do new x-rays and within 1 hour she was taken to surgery for a fractured growth plate in her leg and a broken separated bone down closer to her foot. There would need to be screws used to stabilize the broken bones. Companion Pet shame on you; 3 veterinary clinics requested x-rays from you multiple times over several days and you never sent them. Our puppy suffered because of you, we will never come back and anyone thinking of bringing their pet to you should turn and run the other way. If you need an excellent caring vet, go to Stayton Veterinary Clinic read more

I have taken my pup to a few clinics and I was never fully happy because of the treatment I received and sometimes felt the vet did not take the time to explain the problems my pup was experiencing. When I took her to Companion, it was completely different. They were AMAZING! They take the time to listen and come up with the best plan. For once, I feel comfortable dropping off my pup and knowing I will get answers and won't be overcharged for things my pup doesn't need. Although, you have to call in and get on a list, it is worth it. This is definitely my go-to clinic!! read more

Maybe I shouldn't have been surprised, but it turns out this is one of two places in town that does not classify a rat as an "exotic" pet, and has certain vets that are actually trained to treat rats. The exam cost way less here than the other place, but still twice as much as a new rat costs, so I'm not sure who the joke is on here. Having said that, we took our one-year-old little guy in with a chief complaint of difficulty breathing and altered mental status, suspecting possible neurological issues from a fall of 4'. We waited for 2 hours, were seen for 5 minutes, the rat was diagnosed with a sinus infection and given antibiotics, with which he was compliant, but died in the middle of the night two weeks later after we saw improvement in pulmonary function. Again, I know it's just a rat, they're cheap, most folks kill rats on sight as pests, etc., so I'm definitely not getting on my high horse or expecting much. I guess my main problems are the really long wait times and the fact that we tried to tell the doctor he was acting funny, lethargic, and off-balance, and had lost weight, but although she was pleasant, she was dismissive of these signs. read more

Compassionate, caring and accommodating! We were recommended by our vet since they couldn't accommodate us. We have a great vet and found it refreshing that they would recommend another vet. Our Peter Pan was at the end of his life and didn't want him to suffer anymore. Companion Pet was quick at accommodating us as soon as we arrived. We were ushered into the next room within 10 minutes. The process and procedures was thoroughly explained. We highly recommend them for your pet needs. read more

I have been going to this place for over ten years. What a mistake. Unless you want to have your pet put too sleep go anywhere else. Been trying to have someone return my call for three days. read more

I love the fact that this vet is walk-in only. Generally when your pet is sick you want to bring them immediately, not wait a week for your primary vet to have an available appointment. This is what happened to me and my pup. We needed to get her in ASAP and our vet didn't have any openings so we came here instead. We showed up a couple minutes after they opened and there were about 7 pets ahead of us waiting to be seen. We waited about 20 minutes before being seen and the vet techs and vet herself was very thorough but quick. We had to wait another 10 minutes for our antibiotics and probiotics and we were out of there. Also, you get half off your visit cost when you're referred by someone or if you referred someone there. For the visit, antibiotics, and probiotics we paid about 56 dollars which to me was a great price. Definitely check this place out! read more

I travel from Portland so my animals can be treated here. The doctors and techs really care about their patients, and their patients' humans! When my dog showed up with some arthritis (new diagnosis) and a tweaked back, Dr. Finney gave him some meds after consulting another doctor to confirm the diagnosis. That's the kind of care they give, they want to be sure they're treating your pet in the best way possible. Then the tech followed up with a phone call later to see how he was adjusting to the meds. They've also treated my cat, and ensured that he got the bloodwork he needed. It gets busy sometimes, but the front staff are fantastic and for me it's worth the drive and any wait there may be to get that level of care for my furry pals. read more

Amazing staff & clinic!! We were first timers at the clinic and the staff were very good about letting us know their findings & solution for our little pup's infection. They even got her up-to-date on her shots.There is a wait time but you can't beat the overall care they provide once you're in & the prices for it all too. We will definitely be coming back to this clinic. read more

The staff was absolutely wonderful. Busy clinic but it is walk in only, and prices are better than other places.

First visit said my 12 week old puppy was fat and needed to loose weight. It's an English bulldog they are husky and it still has puppy fat. Before leaving vet recommended some foods they have. I said no that food is not good. She asked what do I feed. Told her grain free taste of wild high prairie. She laughed and said that grain free was a fad and corn and wheat do not hurt dogs. OK I'm beyond upset at her stupidity and ignorance of these breeds health issues. Next visit is booster shot. New vet. Informs me I will have to start all her shots over because I was 12 days late. I said I was fine. Almost accused me of letting my dog get parvo. And proceeded to ask if I knew how serious it was. Lol yeah I haves treated and saved others dogs with parvo. I know what to do. My dog has shots. She than says the first shot activates and the second closes the door to ensure the shots work. I ask if she was familiar with titering. Dead silence. She says the mothers antibodies wear off and puppies need all the shots. I asked again are you familiar with titering tests. Conversation over.. Than says we will call you for a new round if shots since you were late. I said I'm not over vaccinating my dog. Vet was wrong about mom's antibobies. Vets guess at when they leave the puppies system. If the moms antibodies are still in the young pup that nulifys the shots. So they jab them every 2 weeks hoping to hit within the mark when they are gone from the puppy. This is hard on the puppy.. This was my 3rd round of shots. She had her first two sets. This was not her second. If the vet looked at the chart she would of known that. This is just a cheap place if you can't afford shots but for serious care and issues get a, real vet. read more

I have been coming to this clinic for 15 years!....almost as long as I've lived in Salem. I tried a couple other clinics because the initial concept of this one seemed to focus on being cheap and accessible, therefore I equated it with poor quality. I was completely wrong on the last part. All of the doctors who work here are equally affable, knowledgeable, and compassionate. I no longer try to insist on getting the owner, Arthur Mills but look forward to seeing Drs. Julie Rowley and Amber Talley, and have never been disappointed by any other doctor, even a "visiting" one. I have taken cats and rats there and been with friends taking dogs and birds there. Whether you are the type of person to spend every last dime on your pet or only doing the minimum, the vets (and the techs) here will give you the information and the time you need. I have never felt they were rushed to get to the next person but had all their focus on me and mine. You can always call just before you are leaving and see if anyone is in the waiting room at that time, but the basic principle is that it can change at any moment, since you don't make appointments.... it's all on a "first come, first served" basis. Even if there is a wait, the other folks in the waiting room are generally friendly, sharing stories about their pets, letting kids come and see the other pets, reading a book, watching the tv, etc. They definitely are one of the most affordable places around. That, combined with some of the best pet care around, makes them my "go to" place for my animals. read more

Came in to license our 3 dogs. Told me to sign in on the sign in sheet and she would have to check the others ahead of me. I waited 35 minutes before they helped me and it took five minutes for her to give me the licenses. This is not a normal experience it appeared there was a new help and they were also in the back chitchatting and laughing. read more

I came to this clinic when I needed to get my bunny Gib fixed, and I couldn't be happier. We went on a Sunday for the initial exam with Dr Hills who was happy answer all questions that I had about caring for Gib ($35) and then went back about two weeks later for his surgery ($135 total with medications) Dr. Williams performed his surgery and she was so nice! She also did his post op check up (complimentary), he's now fully healed and I think his recovery went so smoothly because of her! Now, for that initial exam, me and my fiancé waited 2 hours to have Gib looked at. They are walk in only, and I'm not impatient so I personally didn't mind the wait. Their prices across the board are pretty unbeatable so in my opinion, my pets are worth the wait. I would just recommend keeping that in mind if plan on coming in and you're a new patient, as they do prioritize return patients. I also asked some question about my Dog Oso, who I just got full ownership of, and I was so happy about how not judgements the staff was. I've called and asked at other vet offices who criticized me for having a dog with no vet records (my mom had him before me and while she did love and take of him, she never thought it was necessary to take him to the vet) but when I asked Companion Pet clinic, they were so nice and understanding. I will definitely be back with the rest of my pets. I can't say enough good things about this Vet office. read more

There was a long wait, but that's a given when you have no appointments. However the walk in style is what makes me enjoy this clinic, it is very laid back and gives you much better pricing than I have ever experienced. I definitely plan on returning for all my pet care needs. read more

They should get no stars. The vet is good but your dog will die trying to get in there as ours did. They are the vet natzies. We told the how sick our pet was and they told us just to keep calling every day a maybe we will get in. If you complain about it they will hang up on you and won't see your animal at all. None of the other companion pet clinics are running like that. No vet for you. Its all about them they are horrible. Find another vet and don't ever go back. read more

I found this clinic to be extraordinary. Yes, there is a wait time. Once you are aware you can plan to be early in line. Everyone of the staff, including front desk, I felt to be compassionate and caring individuals. I used to be a vet tech, so I know there can be very difficult scenarios. My hat is off to all of you, I will recommend you highly. I believe you saved my dog's life. Bless you all. Oct 2019, my dog's name is wickett read more

3 hours of waiting to be seen for a vaccine. I paid for an exam in which he barely looked at my dog. Just asked "Do you have any concerns? No? Ok." That is NOT an exam. The technician did nothing to soothe my dog when I warned her that having his temperature taken was hard for him. Just dove right in with the thermometer and told me to hold him tight. I will gladly pay more to get actual CARE somewhere else in the future. read more

Love Dr Mills, Dr Williams, the techs and front office staff! 23 yrs and still happy! They are always honest and kind.