I called twice in one year. Both times the people I spoke to on the phone were professional and kind. However, they are still NOT taking new clients. read more

Our experience with Oak Hills has been brief but beyond anything we could imagine. My wife and I brought in our guinea pig, Cooper, who had been losing weight and struggling to eat as usual. Dr. Burright gave us a clear treatment plan along with some tips about what to feed and not to feed him for his diet. She was incredibly accommodating, thorough, and willing to answer my many questions. She and her staff followed up with me every day to check up on Cooper's progress. Unfortunately, our little guinea didn't make it, but we knew we could count on Oak Hills to let him rest in guinea heaven. In our first visit, Dr. Burright assured us that if the time did come, that she would personally supervise Cooper was asleep before he was put down and that he would have company all along. She was very compassionate, as was the rest of her staff. BUT THIS IS WHAT MEANT THE WORLD TO ME... After Cooper was taken into the euthanasia room, Dr. Burright returned to tell us that it was indeed the right and humane decision to let him rest for good. She confirmed all of my suspicions about his progress not being enough to kick his illness and ensured I felt good about what was undoubtedly a very tough decision. Words can't explain just how much that means to hear from a professional, especially at a time of such heartache. Letting your pet go is never easy, but I felt at total peace knowing Dr. Burright and her staff were looking after Cooper until his last seconds. If they hadn't already done the world for him, they also sent us a flower arrangement the next day to express their condolences. We were touched. I can't recommend a veterinary clinic any more than I do Oak Hills, they are First Class. read more

Oak Hills Veterinary Clinic - R.I.P. Cooper 2/10/20 - Veterinarians Near Me - Salem, Oregon

My grandma's cat that I just inherited has been going here for nearly ten years now and I've recently started taking my own cats here since the clinic is near my house. The prices can seem expensive, but you get such a thorough experience for yourself and your cat that it's well worth it. They also bring in an estimate sheet with what they'd recommend, but if you say you have a budget they'll prioritise their list to fit the budget. I have a sick kitty right now and they've called me dozens of times to check in with him which I really appreciate. The staff is always nice too. It's a great place to take your cat, especially if you have nervous cats like I do. They have a "cat only" entrance so your cat doesn't get disturbed by dogs. They also put this blanket covered with a calming spray over the carrier to help your cat calm down which is so sweet. They make me feel welcome and my cats comfortable. read more

We are so happy we brought our dog to this clinic. Puppy ate a plum. Gave us a prescription to calm his inside after we Induced vomiting with no extra charge for the parking lot health visit :-) read more

Oak Hills Veterinary Clinic - Veterinarians Near Me - Salem, Oregon

I have an Amazon parrot that I've owned for almost 30 years. I have recently moved to Salem and was looking for an exotic bird vet that would clip his flight feathers and talons. Oak Hills would do this only after a $75 exam PLUS the cost of any lab tests they deemed necessary. The cost of the grooming would be another $25 or more depending on the time it took them. I had the wings and nails trimmed for $20 somewhere else. read more

This place is awesome. We found an injured animal today and called SO many places to find it some care. Everyone was full or not taking them in, except this place! They were so polite and caring and took the animal in immediately. We don't know what will happen to it, but we sure are glad they really care about animals. If you live in the West Salem area, I recommend this place just out of the pure dedication they have to helping animals. Thanks so much, guys! We'll be sure to mention you to anyone we know looking for a vet in the Salem area. :) read more

My boyfriend was looking for a place to get his cat, Quake neutered for a while. We live across the street from this place. I thought we should check out this place and see their prices on spay/neuter. We went inside and talked with the receptionist. She seemed friendly- willing to communicate with us through paper & pen since we were deaf. My boyfriend went ahead & asked her the estimated price on the spay/neuter. The receptionist did mention that she wasn't sure but she said it is about $200. My eyes almost popped out. I told my boyfriend I got my cat, Fuse spayed combined with adoption fee, microchipping, etc for way less! So, no way! We just smiled and told her we would contact her when we decide if we want to get Quake neutered at that place. I know everyone wants the best for their pets but I think you guys would be just fine if you guys got your pets spayed/neutered at the Willamette Humane Society. It's way more affordable and they have the same quality of vets in there as any other vet clinics. Our Quake was just fine when we got him neutered at WHS. :) read more

I'm not going to lie, but Oak Hills Veterinary Clinic and Bird Hospital can be a little expensive. However, quite honestly I am willing to pay any price for the type of quality care I receive for my parrots. In the four years I have been going here, I have never once had a bad experience with either one of my parrots. Pros: Best Avian Vet in Salem/and or Surrounding Area. General concern about the well being and overall health of your pet Great techs and front desk staff Clean environment Fast test results Cons: Little pricey read more

When I moved into the area, a friend recommended I check out this clinic for my animals. The receptionists, techs, and doctors have all been quite friendly, and it's obvious that they genuinely like my little pooch, which makes me very happy. Cost of services is reasonable too. A few things are a little off though. First, they're REALLY pushy about vaccines. I used to be a vet tech and I don't vaccinate my dog against kennel cough. The tech I spoke to acted like this was some sort of horror and kept bringing it up. I overheard her talking to the staff in the back about it too. Oh horror! Second, there was a really neat reptile poster on one of the exam room walls, so I mentioned to one of the vets that I was a big reptile lover and he said "Ugh, why?", then went on to tell me how he's phased them out of his practice so he doesn't have to see them anymore. Rude much? I was pretty taken aback. In spite of those two things, I was overall happy with the care my dog received here and I will be back. read more

I cannot say enough good things about Dr. Burright and the rest of the staff. I've been a client here for about 10 months with my cats and dog and we've always received exceptional care. I recently moved to the area and chose this clinic based on their AAHA accreditation and proximity to my new home. But I stayed a client because of their high standard of care that they give my animals. I recently had to say goodbye to my dog (and best friend) and Dr. Burright was so compassionate and caring. She, and the rest of the staff, made sure that my dog and myself were well taken care of. They gave us as much time as we needed and made sure we had everything we needed. They have gone above and beyond for us on multiple occasions and I can't thank them enough. Their communication and compassion is incomparable to any other veterinary clinic I've been to. Even when I move away from the Salem area, I plan on bringing my pets here. read more

I really love Dr. Buright. She is very through and listens to all my concerns and takes her time with my dog. And I am an over concerned pet owner and she still gives me all the time in the world. Also staff is very nice and welcoming. Love that they give follow up phone calls to see how my puppy is doing. read more

In a city with very few positives, oak hills vet stands out among the things I actually miss about Salem. Outstanding customer services, real concern and genuine interest in my dog's well being, and a very handy web site for your pet. I can't recommend this place enough. Remember, you get what you pay for. read more

I took my hamster to them because she had developed a growth on her underside by her leg. It had gotten twice the size in 3 days. As I feared it was a cancerous tumor. I had already decided to have her put to sleep if that was the case. The staff was amazing, they were incredible with me, and gave me a tour. I wanted to take my Anya home to bury her somewhere special. They placed her in a neat box with her name written beautifully on it, with a small ceramic heart inside with her. That was not ever the neatest part. A few hours after we got home, there was a knock at the door. They sent us flowers, the card said "In loving memory of Anya From, Your Oak Hills Veterinary Team" I have had many pets in my life, many that I have had to put to sleep. I have never had a Veterinarian or their staff be so amazing. ~ Thank you for everything. read more

First class care and honest pricing. I recently made the decision to have my 15+-year-old Boston Terrier's teeth cleaned. My decision was made based on a very thorough discussion with Dr. Darcy Smith. She presented clear pros and cons, leaving the ultimate decision to me. My boy came through beautifully even after several necessary extractions. Specific aftercare instructions were provided, and I was even given Dr. Smith's cell number if I needed to contact her after hours. Unbelievable. Each staff member is professional and knowledgeable in their specific field, from the tech to the receptionist. They've really got it down, which virtually eliminated all of my anxiety. I was totally taken care of. The ultimate cost, in my case, was nearly 40% less than the estimate. As a fellow animal care provider, I would not hesitate in recommending this veterinarian practice. read more

I cannot sing the praises of Dr. Hillmer enough. He stayed in contact with me from the decision to go ahead with my sun conure's treatment to today when I picked him up to bring him home. Sunny entered Dr. Hillmer's bird hospital an 18-year-old conure on death's door, very thin with one eye puffy and completely closed with both a bacterial infection and a fungus infection. He had been sick for a month and wasn't getting better under another vet's care. The morning after his first night I expected a call that he had died during the night. You would think Sunny was a little person from all the lab work and x-rays he received. Dr. Hillmer opened up his head in surgery and removed material that had been growing there. He flushed Sunny's head cavity I don't know for sure how many times but he had left the wound open so it could be kept flushed out. Dr. Hillmer was continually keeping me posted on Sunny's condition; he really cared.. Then came more blood tests and the decision to put Sunny on four medications.Now Sunny is a completely new bird with the eye all better and is back to his vibrant self. THANK YOU, DR. HILLMER, FOR WHAT YOU DID FOR SUNNY AND FOR ME. read more

Patient was my sick conure who saw Dr. Hillmer. To start, Hillmer knows birds and is probably the best person to go to in Salem for their care. The downside is the cost of care and stepwise approach to treatment. Initial exam is about $75 depending on the size of bird. On initial consult the recommendation was blood and fecal testing for a sick sneezing bird. Total on first appointment for exam and testing was $200. Results came up negative, bird's illness persisted. Returned for a second appointment ($50) and was recommended to start antibiotic regiment (additional $50 for bird sized dosage). After one week of antibiotics the bird is no better and still sneezing, wheezing while breathing. Three hundred dollars spent and no treatment. Next step was recommended as imaging, which would no doubt be another $50 for a follow up plus who knows how much more for the imaging. Bird is not healthy and my wallet is empty. read more