Although our kitten did not make it, the staff here made us feel better with the difficult decision we had to make. They truly seem to care. read more

These kind people made a very very nerve wracking, sad and frightening experience tolerable !!! Each and every employee acted with compassion, empathy, and a desire to help this poor sick Kitty and me ! My 8 year old very active Kitty became lethargic, stopped eating, and was very warm on the eve of the 22nd of December, on the 23rd when he was no better I contacted the Salem, Emergency Vet at approximately 10: 30 p.m and was told to bring him right in. Only to receive a call about 15 minutes later telling me that the ER had to stop accepting patients as they were over run with emergencies. They suggested the Corvallis Emergency vet. Sadly, I had to drive my very ill Kitty the 50 plus minutes in the pouring rain to Corvallis where I remained until 5 a.m., hundreds of $$ later, some RX's, and no diagnosis. I left with a still very sick kitty. By the end of the day on the 23rd Kitty was not better. I again rang Salem Vet ER and was told to bring him in. after a couple of hours I received an estimate for tests, IV's, and an overnight stay so he could be watched and remain on an IV. The estimate was far more than I could afford. Kevin was very accomodating and willing to work with his team to have the estimate fine tuned leaving only the most urgent and efficient tests and treatments to be conducted. This did bring my bill down somewhat. The final conclusion was to leave my Kitty overnight so he could receive antibiotics and hydration via IV as he had a bacterial infection. I picked KittyB up at approximately 10 p.m. Christmas Day. with a couple of antibiotics and an appetite stimulant, he was already much better and has improved daily. Though all in I spent over $1200. the experience was a thousand times better than the Corvallis ER I must give special praise to Kelly Marie and Kevin, both have the most compassionate and soothing approach to both humans and pets. Also Lisa at the front was terrific as was Hailey. read more

All the girls who were working were compassionate and patient, and the doctor was thorough. I came here during a very distressing health episode for my cat, and they took amazing care of her (and of me)! I hadn't been to a vet before that had been so slow and patient and gentle with my baby, and they truly made a terrible situation manageable. The price was steep, but expected, and the care was top notch. I wished they were a regular vet so I could keep bringing my girl to them. read more

We have lived in Salem for 20 years and this is our Go-to veterinary emergency clinic. They provide superb care and have treated our pets like family. They also strive to keep costs reasonable. I literally trust them with our pets' lives. Highly recommend! read more

Salem Veterinary Emergency Clinic - Golden retriever - Veterinarians Near Me - Salem, Oregon

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Good emergency service. Getting sutures removed after that service? Good luck. You could wait hours for them to help you. It might be worth the trip to River's Edge in Albany for better emergency service and after care. read more

Salem Veterinary Emergency Clinic - Salem Veterinary Emergency Clinic - Veterinarians Near Me - Salem, Oregon

In the past, I have taken my animals to this clinic and had excellent service. Yesterday, 4/20/26, I made an appointment online for 1:20pm. Before going, I called to make sure the appointment was accepted. I was told not to come until 3pm, or I would just be waiting for hours. So, I went and arrived at 2:40pm. I was 4th car in line, even though I had made an appointment. The clinic had a receptionist that 'seemed' to be Hispanic. Car 1 & Car 2 were empty, even though the clinic had gone to curbside service only, no one allowed in the clinic. When the people from car 1 & Car 2 started coming and going from the clinic like they owned it, I notice C 1&2 were all Hispanics. Seems the receptionist gives other people's appointments to Hispanics. The people waiting in the parking lot were all white. That seemed odd to me. When one of the nurses came out, I asked for an update and said that I had had an aptmt for 3pm, got there 20 minutes early, and it was now after 4pm. Her flippant answer was, well, "it's going to be another couple of hours..." I left. I WOULD NOT Recommend this facility to anyone, other than Hispanics. read more

Thank you to the amazing and caring staff who helped us on thanksgiving with our dog. We received excellent care, information, and referrals for the next steps for our girl. Tina was incredible along with the other staff who checked her immediately as we arrived. read more

This clinic could care less about your pet :( They said my cat was fine and sent us home after taking less than 5 minutes to look at him and he passed away the next day. I was also charged hundreds of dollars for a less than 5 minute appointment with no medications. read more

The staff was knowledgeable and extremely compassionate. Dr. Bill shared test results with us in a way we could understand in order to make decisions for our beloved dog. I would highly recommend this veterinary clinic. read more

Salem Veterinary Emergency Clinic - Veterinarians Near Me - Salem, Oregon

They got us in to the vet in a reasonable wait time, about an hour. They were very compassionate, caring, and had a good bedside manner, when euthanizing our dog that we had for 11 years thank you for the good service. read more

I WONT BRING ANY ANIMAL TO THIS HOSPITAL EVER!! Our rationg is below zero On Saturday our My Husband and I brought our dog Trixy to put her to sleep. we explained to both the technician and the Veterinarian, That she had rotten teeth and she had a heart murmur and that she tru up clear liquid and she also pooped on the carpet she never does this we have a doggie door, it was runny and chunky. she had not been eating or acting like herself. I also told the vet that I had been to cordon rd vet clinic with Trixy and they had informed us that she would not survive having surgrey and the anistic, for pulling her teeth I also told him we could not afford to have surgrey anyways. and i would have brought her there but they were closed.He said we could try antabiotics and pain killers My husband said that would only put a bandaid on and I said its hard enough bringing her in and that we have discussed it for the past year and we dont want her to suffer. Then I asked do you give her a sedative first? and the vet said "there are several ways to put an animal down that there they just give them an overdose right in the vain." MY stomach dropped and I asked it doesnt hurt does it? he said no . I told him that we only clip 1or 2 nails on her feet because it hurts her he didnt listen to me. He took from me and as soon as she left the room I began to hear at first her crying a little and then it got worse and I heard her screaming like i have never heard her cry I began screaming her name and cring for her they kept on hurting finally they brought her to me a women and she said she didnt like being wrapped in a blanket and that they gave her a sedative and that she had moved her arm when they were trying to put an iv in.she was very cold . we have been tramatized by this experience My husband not only heard trixy but me as well he has nightmares about it. I cant stop crying about it we dont trust Veternarians now and will never get another pet, when and if we ever have to go thru this I'm insisting on a sedative before the overdose of my remaining pets. I will never forget the horrific way my sweet Trixy was treated. nobody should have to experience this. read more

yes i realize that the clinic is defined as "emergency" but when i am charged for 3 aspirin at $54 and to trim my cats nails for $47 on top of the $150 for walking in the door that is to much. since it was a 6+ hour wait they asked me to leave my cat. i agreed but i had also asked to be called before handling my cat because i wanted to be there before they needed to handle her. i just wanted to be sure they were not ruff with her. she is hard to handle for anyone other than me. they had finished with her then called me to notify me instead read more

Beyond helpful, caring and understanding when it was time for my 17 year old dog to cross the Rainbow bridge. Would definitely recommend Salem Vet for emergencies. read more

Everyone was very professional, compassionate, and efficient. I could tell every employee was dedicated to their jobs. I was so grateful for the care we received. read more

Super nice staff. They got me in quickly. And their prices are on par with other ER vets in the area. read more

Salem Veterinary Emergency Clinic - Treated my dog very well. - Veterinarians Near Me - Salem, Oregon

We've been here with two cats. One with cystitis who couldn't get into my regular vet. It was a wait but it's an emergency room and I was greatful as cystitis can be life threatening in male cats. They had great recommendations for changes to make which have made a difference. A few days ago we watched as a kitten in the road was passed over by a car. Found unchipped with a degloved leg and they fixed her up, did tests to make sure it was safe to bring her into our house with other cats, and other things we didn't think of having not planned on being foster parents until earlier that night. Wonderful experiences! read more

This is a business that you will most likely visit during sad times when dealing with a sick pet. We had a dog who suddenly became ill and we needed help at about 9:30 at night. The hospital was available and their staff are very friendly and easy to work with. The vet was very professional and understanding. Even with COVID restrictions they made us feel comfortable for having to deal with emergency. I really appricated having this great team available. read more

It would be better to hit your animal over the head and bury them in a shallow grace than bring them to this vet. If it's late and you have no choice, please feel free to enjoy the 3 hr wait for them to come to get your animal and then the 6 hr wait that costs $200 for a five min look-over. I'm not sure what I paid for a vet visit or cold storage of my animal while they had coffee and a staff meeting. The main point, go anywhere but here! read more

Horrible. Was told $200 to see our hit-and-run pet. We finally came up with it, and was refused at the door. That now they want more money....Horrible people. Was only asking for an evaluation. I am shocked at the callousness of the woman that answered the phone read more

Don't waste your time. My puppy cut her foot and our regular vet couldn't get her in for a week and recommended we go to the vet hospital in Salem..... what a joke! When I called they told me it was about an hour and a half wait. It was 2.5 hours waiting in our car. Arrived at 9:45 pm they took her back at 12:20. It was supposed to be a 30-34 min procedure. It's 3:40 am and we are still waiting for them to put the paperwork together and bring her back out to us. I'm so angry! Next time I'll have to figure something else out cause these guess suck!! And after talking to the doctor she isn't even sure if the repair is going to take...??? What!?!? Disgusted! Update: got my puppy back a 4:00 am AND my bill was $100 more than the highest estimate!!! What a bunch of CRAP. I'm so disgusted. Like I said before DO NOT WASTE YOUR TIME!! read more

So thankful for these people! This is the first vet I've ever been to that made me feel like they cared more about our dog than money, they gave us options and were wonderful! read more

Thank goodness that this clinic is open Sundays. I so appreciate their help in a dire situation.

Horrible people don't trust them with your pets. I work trying to sell people Home services. I can tell when someone is trying to run up a bill and that's all they were trying to do. They don't care about your pets health they are just trying to run a bill up for you. Knowing you are vulnerable they will try to take advantage of you. They will charge you 200 just to get your pet in the front door and supposedly do an exam all they do is put them in a kennel in the back. If you care about your pets safety don't bring them here. read more

This review has taken me a while to gather the strength to write. July 25th, 2021 my spouse Cody brought our four month old puppy Indy to the Salem Emergency Clinic. Saturday the 24th she had gotten into cherries underneath a cherry tree on our property. The morning of the 25th, she did not look well. She was lethargic and weak. She was not eating or drinking. Cody brought her to the clinic with our ten year old daughter. I work in healthcare and was not able to go because I was scheduled to work that day. Once I was off that afternoon I touched base with Cody on Indy's condition. Indy had just been discharged, and Cody had been told she should start eating in a few hours. I was home once they arrived. I was in shock because Indy couldn't even walk. I carried her in. The prognosis was she had a blockage, and the veterinarian and staff had given her an enema. I read the paperwork, which stated she still had not fully cleared the blockage. Indy still had a blockage in her upper intestine! I asked Cody, "why did the veterinarian send Indy home, and did anyone discuss hospitalizing her?" Cody," No, the doctor only said X-rays and more labs would cost 600 dollars." Nothing else was discussed. I then called the clinic, and the doctor said to bring her back in. In my experience, the staff only discussed money and did not mention a care plan or give much guidance on her condition and options. By 5 PM my dog didn't even look like herself anymore. Indy's eyes were now sunken, and she was what appeared to be weeping. Indy was clearly what appeared to be in distress. We arrived at the clinic and the staff came and took her that was the last time I saw her. I called the clinic at 1130 that night for an update. I was told she was very weak, but they would do their best. At 6 AM Monday the 26th, I was notified that Indy had passed. I took a moment to process and inform my family of the loss. When I called the clinic back, the receptionist went over options for cremation or burial. I wanted her home and said we would pick her up that morning. The receptionist asked what we would like to put her in? I said I was going to bring a blanket and wrap her in it. The receptionist then said, "We have doggy trash bags we can put her in? She puked up a lot of blood and clots all night, and stuff is still oozing out of her." This was the harshest interaction I have ever encountered. I cry every time I think or speak about this traumatic experience. I simply replied, "I would like a doggy body bag." Had I known she was suffering like she had my family and I never would have prolonged her pain. Please, do not go here. read more

All in all I would not recommend this vet clinic. While the vet techs and front desk staff were friendly and reassuring, the vet herself was arrogant and accusatory and judged me as a young 20 year old pet owner and disregarded the complete medical history I had given including clinics, medication bottles, medication regimen and dates for every major visit my puppy had. I went to this clinic in September around 10 pm with my 6 month old puppy because she wasn't recovering from a seizure, which was abnormal for her. My puppy had an extensive medical history that I had PUT IN THE INTAKE FORM. I had her medication bottles with me even though I didn't have a copy of her medical record. A vet tech came out about 10 minutes after I arrived even though I called ahead of time to let them know I was on my way and only lived 7 minutes away. I called when I arrived as well. The vet tech got a quick general history from me (I hadn't filled out the online intake form at this point) along with her medication bottles, told me to fill out the online form and took her in. I filled it out, called to make sure they got the form and proceeded to wait 30 minutes before I called again to get an update. 20 minutes later and the vet came out to talk to me. She hadn't read the intake form whatsoever as everything that I told her was news to her even though it was in the form I filled out. When I stated that my puppy had hydrocephalus the vet retorted very accusatory with "well how do you know that? How was that confirmed?" My response was the same information as was in the intake form. "She had an MRI that confirmed extreme hydrocephalus at Columbia River Specialty veterinary clinic on august 4th" The vet then proceeded to tell me that she believed my puppy had gotten into marijuana because she was leaking urine and displaying neurological abnormalities consistent with either marijuana poisoning or a severe neurological disorder (which would be her hydrocephalus and seizures). I told the vet there was no way she could have gotten into marijuana (as I don't have any in the house!) but she kept pushing it and insisted on testing for THC saying "if the test is positive, then it's absolutely marijuana but if it's negative it could still potentially be marijuana." The vet tested and said it was positive and sent me on my way. I waited for over an hour and a half for my puppy to be brought out as well. The vet said that my dog would just sleep it of and be fine the next morning to afternoon time. The next morning my puppy was unresponsive, couldn't stand, was leaking urine even more than the night before and was having seizures every 10-30 minutes. I rushed her to another emergency vet where she passed away because it was too late to stop her seizures and she passed away in the middle of seizing. The vet at the second emergency clinic I went to said he doesn't think marijuana was ever involved and that the test for THC in dogs is not accurate whatsoever and not worth using because it's so inaccurate. If I could go back and drive an extra 20 minutes, I would even though it was an emergent situation for my puppy and I felt that it was very time sensitive at the time. read more

We found the staff to be very kind and compassionate. Our beloved dog became very ill during after hours at our regular vet's so they sent us to emergency care. When we arrived they were prompt and took our boy right in and examined him right away since his case was pretty serious. We ended up having to make the decision to put him down and they were very patient with us making him comfortable so that we could have time- giving us time alone with him before and after. It was a very difficult early morning having to part with our boy of 12 years but their kindness really was helpful in a very hard time for us. read more

This place takes advantage of people because they are only emergency vet open.our dog was taken there it costs $700 for them to find nothing wrong with her but they gave her 2 prescriptions.This place needs competition. read more

There have been several times I've needed after hours care for my animals. The last couple times I have used Salem ER Vet have been disappointing. Especially this last Monday night. Under direction of my own vet, I was instructed to bring my 17 year old cat in due to breathing problems. I have no issue with the wait time or how I was being kept informed. My MAJOR issue is when it was jointly decided the best thing for my cat was PTS. It was rather tersely put to me "I assume you'll want to be with her". Well of course I want to be there. She's my baby! Come time for euthanasia they have already catheterized her. They bring me in (I have been waiting in my car). I assumed we'd be in an exam room. They walk me into the lobby and around a divider and there is my precious little girl screaming her head off. I pick her up and cradle her and she snuggles into and quits screaming. I get maybe 3 minutes of holding her before they start the procedure. She is gone. Staff leaves the area. I hear staff taking loudly in the back of the clinic. I get about 5 minutes with her before they come and take her away. Trust me - 5 minutes is not enough time for me to tell her how much I love her and to thank her for letting me be her mommie for the past 17 years. I barely had time to give her a kiss. My heartburn has to do with how this was handled. 1st - For heavens sakes, this should have been done in an exam room. Both the animal and owner deserve privacy. 2nd - Some owners need more than just a few minutes t be able to say their final goodbyes. I'm not talking 3 hours but 5 minutes???? Seriously! ! ! ! 3rd - Someone just lost their precious baby. The loud talking in the back was not helping. There again, if this had been done in an exam room, chances are the talking wouldn't have bothered me as much. It was like it was no big deal for the staff. But it was a very big deal for me. I am so sorry that my precious little girl had to go thru this horrific ordeal at the end of her life, she didn't deserve this type of treatment. I wish I could have given her something much more peaceful. It is something that I will remember for the rest of my life, and not in a good way. Please, for heaven sakes --- staff, think about the patient and owner during this time in their lives. read more

I have taken my two dogs here. Both times we have been happy with the service. Recently our BassettHound needed surgery, she had been attack by a boxer-pitt and I was out of town so my daughter took her in and was treated right away. So happy they are available off hours, it was a Sunday. Great place, you pray you don't need them but when you do, they are great! read more

Absolutely TERRIBLE CUSTOMER SERVICE At about 12pm today my dog began frantically scratching her ears and shaking her head, at around 5 it began to get progressively worse so i called these guys and explained to them the situation, EXACTLY what was going on, they told me to head down as they just opened and they werent seeing too many animals right now so the wait was short.. they also emailed me an intake form to fill out as i was on my way... MIND YOU its an HOUR drive from where i am and as i am about 15 minutes away they call me to tell me that they dont see animals for "itching" in the rudest most condescending tone possible, and that if i DID decide to bring my animal in id have a 6-10 hour wait... all of this after being told there was only a 30 minute wait. When i told her the person i spoke to before told me i can bring my animal for this this other lady says "well IM telling you its not an emergency and we are an EMERGENCY clinic" Quite frankly if my parents handnt raised me right id pull up the clinic and give this b**** a backhand for talking to me like i was her damn son! Now my dog is back at home screaming in pain rolling on the floor and pawing at her face frantically and theres nothing i can do because all other vets in my area are at capacity read more

Salem Veterinary Emergency Clinic - Veterinarians Near Me - Salem, Oregon

They gave me the wrong chart notes for my dog after taking her there in the middle of the night. I called them when I got home and they told me they would email them to me, which they did not. I had to call again in the morning to get them. I could see getting them mixed up if it was busy but it wasn't busy at all. I'm grateful they were there to care for my missy dog when I was extremely worried. read more

last night my 12 week puppy ate a plastic rubber ducky and he started showing really bad signs of being sick. he couldn't stand up on his own, his head was shaking, he threw up, and was laying down really funny. all signs of eating plastic. the vet charges us 150$ after almost an hour of waiting in the car, for her to tell they think he "got into marijuana." however, if i wanted to be sure, they would have to run diagnostics which is an extra 150$/200$. after going home and being told a bullshit "diagnosis" which they think could've happened, he started to throw up pieces od the toy i had given them. we would have been better off staying home. after they called me back to stay he was ready we waited another 50 minutes in the car. ridiculous and totally unsatisfied. i went home at 1230 and got there 1030. read more

Very disappointed with service here. Dog was misdiagnosed with pancreatitis on the 8/19/17 and now back in San Francisco Bay Area and our vet tested for Salmon poisoning and that's what she has now 8 days later on 8/27/17. Problem is is that Salmon poisoning doesn't happen down here and we can't find the medication except at UC Davis who isn't returning calls on Sunday. The other problem is that they refused to contact our vet and hung up or dropped the call and never called back. I also sent an email with no response. I would think that if symptoms are similar to another health issue that competent vets would at least have some knowledge of it and ask if the dog was exposed to raw fish. Nope, they dropped the ball and now our dog is suffering and near death. Thank you for the unprofessional treatment. GO SOMEWHERE ELSE IF YOU CARE FOR YOUR PETS PEOPLE!!! read more

I can't really give an accurate review of their services because we never received any. We arrived at 11:05 pm, were taken into an exam room, handed a clipboard and told "someone will be in to start vitals". At midnight, we left, having never seen or talked to anyone else. Being a medical professional (for humans) myself, I understand the flow of emergency facilities. There very well could've been a critical situation, short staff, whatever. But, my dog was never even triaged for anyone to know the nature or urgency of her needs. I'd be more understanding if someone would've just told us that they were in the midst of something and there'd be a delay. I wouldn't make the trip in the night from out of town with a sick dog if I didn't feel she needed emergent attention. read more

Went here because my dog was sick. The vet was great and her techs were great. However, the receptionist with the purple hair was very slow and gave attitude when calling for records to not only me but my vet as well. read more

This place is the worst out of all places I've taken my dogs to!!! They only care about tiny yappy dogs!! They should know how to handle all breads!! This place is a joke!! Stayton Veterinary Hospital is 100% better!! We would be there but they are closed today!! read more

Terrible experience, we waited over two hours and hadn't seen a vet yet. My dog had an open gash and badly needed stitches. Horribly understaffed! They were all very kind though. I walked out and decided to go somewhere else. read more

This is a no star review! Sad how you treat people and there loved ones. Its all about money. How many loved ones go out the back door because a lot of people can not afford you. Shame. read more

Very disappointed with their service. My dog was attacked and needed sutures. I called to let them know I was on my way. When I got there they thought I was there for something completely different. Which I thought was strange since I had just called to let them know why I was coming in. I was handed paperwork and then taken into an exam room where I waited 15+ mins for someone to come in. The lady was rude and abrasive. I was trying to comfort my dog who was nervous and scared and the lady (tech I think) snapped at me and told me to stop. Then I waited another 15-20 mins for the vet. She was nice and fairly laid back. They brought me an estimate and told me they would call me when my dog was ready to be picked up. This was around 10:30am. I was told I had to leave a "deposit". The estimated amount was $500-$700. So my "deposit" was actually full minimum payment. (I work for a major medical office...that's not a deposit). I was told to call back between 3-4pm to check on my dog if I hadn't heard anything. I was irritated because that would be almost 5hrs later. When I called at 3:30pm I was more irritated that they had not yet started her procedure nor had they given her any pain meds. I was told I could call back around 6pm if I still hadn't heard anything. I just got off the phone....not only have they STILL not sutured her yet (8 hrs later) but the receptionist was rude. She literally said "the dr will call you when she's done". It wasn't what she said but how she said it. I understand urgent/emergent care. I get that the most critical go first, but there is no way you can tell me that there were 8 hrs of more critical cases. If you're understaffed you need to be honest and give reasonable time expectations. I would have been much happier being told the first time it would be early evening before my dog could be cared for vs being told she should be ready by 4pm. read more

PLEASE, SAVE YOUR PETS AND DON'T TAKE THEM HERE! THEY SENT US HOME AND MY DOG ALMOST DIED A FEW HOURS LATER (SEE PHOTOS AS PROOF). I would give 0 stars if I could. I took my dog here 3 weeks ago. They made us wait hours, took x-rays of my dog. Made us wait an 1 hour just to take payment from us and sent us home. A few hours later I was rushing my dog to a different emergency vet where they took x-rays and within 5 minutes we were told our dogs stomach was twisted and he was going to die. Salem Emergency Vet took x-rays of our dogs stomach and all they did was push us to start going to their second neighboring business for arthritis treatment. They tried swindle us, they weren't concerned about my dogs health whatsoever, they didn't even call until 2 weeks later to check on him, where I had to tell them they almost killed my dog. I have called 4 times since then to explain this to them and that we want our $700 back. And they won't return my calls. They almost killed my dog. This vet is dangerous. read more

Salem Veterinary Emergency Clinic - Veterinarians Near Me - Salem, Oregon

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