Service totally rocks at Lees' Feed in Shingle Springs! I had barely walked into the store and a…read morenice young man offered assistance. Wow! Thanks for that. And by the way... I was more than happy to take that help. Lees' is HUGH! And I mean that in a very good way. Off the bat I noticed how clean and really organized all the inventory is. And so well lit as you can see from my photos. All I needed was bird seed. I buy it in big bags because my birds are like turkeys. They gobble it up. Neighbors had told me about Lees' and said they carried quality animal products and the prices were reasonable. After perusing lottsa bird feed choices... I chose one I wanted to try. A mixture of sunflower chips and nyjer. I have not seen it sold anywhere else... btw. Finches LOVE this stuff. Early Christmas for my birdies!:). I so wanted to take some time and wander around this incredible store. It was like Disneyland for animals. But I had another commitment. Darn! I understand this is a long-time family owned business. Father now to son owner. And one customer told me as I was in line to pay that everyone in El Dorado County comes to Lees' for their animal/pet needs! They sell Western Wear! Yee-ha! You have to be grateful for a family venture such as Lees'. Such a community resource. Easy parking and who knew... a smaller, newer version of Lees' located in El Dorado Hills I will be back. I saw all sorts of possibilities for holiday gifts for my lovely animal-loving friends. Only the best for them! Take a drive up the hill and see for yourself. Open 7 days a week. AHHMAZING!

We love this feed store! Everyone is so friendly and they can have some great deals on hay.read more

Me and my son were in this pet store for the first time yesterday because we got a new puppy! As…read moresoon as we walked in a young lady named Josie came right up to us with a big smile seeming very excited to help us with our new pup. Josie was so friendly and was very curious about our puppy and what all we had and what we still needed for her, she walked us around the store showing us all her favorite products for puppies and was so helpful! We had no idea what to get! lol I'm so glad I came in this store.. we would have been so lost trying to figure out what all we needed with the employees here. Will definitely be returning!

Again and always our girl's favorite place to open the front doors all by herself…read more Even though it is our bath place she is okay with the store. Knows that staff have treats behind the counter. She heads there right after opening the doors. All the staff very friendly.

Always great service. Dogs look beautiful after grooming is done. Punctual. Professional. Love it…read morehere!!!

Wow what a difference, I took my red long hair dachshund here and the grooming looks great. They…read moresaid they have many years of experience and it shows. They knew how to deshed the white fuzzy undercoat and he looks more red as he should.

Responsive, knowledgeable and easy to book appointments. Clean office and very attentive staff…read more Communication is excellent.

This is probably at least our 6th yearly Wellness Exam for Brandi at Goldorado…read more Not knowing what traffic would be like on a rainy day, I arrived with my German Shepherd about 20 minutes too early. Shortly, after being checked in, we were met by Katie, one of the technicians, who weighed Brandi and then got us into a room. Katie tried in vain to give Brandi a treat, a Brandi was too nervous to accept it. After she asked all the preliminary questions and took Brandi's temperature, she said the vet would be in shortly and she was. Dr. Glavis came in and advised me of the vaccines and other treatments Brandi would be receiving. She could tell Brandi was nervous and was VERY calm and gentle with her. Brandi is a rescue and although I have dozens of vets much closer, this is the vet the rescue organization had used prior to us adopting her. I'd be hard pressed to find a vet that understands her and treats her as well. And as additional life hack, if you sign up to receive emails from Goldarado, you'll find among other savings, a 50% off the wellness exam saving me $37.50!

There is no easy way to say goodbye to a beloved pet. Saying goodbye to our 16 year old cat at…read morehome was the best decision ever. Dr. Sara and Craig explained exactly what to expect and it was so peaceful for her. They are so compassionate and genuine... we wouldn't choose to do it any other way and with any other team! Thank you Craig and Dr. Sara

Dr. Sara and her team were amazing. They made this horribly painful process a lot easier, they were…read moreso kind and walked us through the steps and made sure that my family as well as our dog were as comfortable as possible. She even let her other dogs come in and be involved so they could understand what was happening. At the end, she offered a box of trinkets for each of our family members to go through and to take a trinket to remember our dog by. As horrible as it is to lose a member of your family, having Dr. Sara there makes it a little easier to let go. I can't recommend her enough and I hope that she's around if we go through this again.

I recently got an adorable brand new puppy. I have had him for about a week, we were scheduled for…read moreour first vet visit on Friday. Unfortunately yesterday everything was going fine until he had a bowel movement, shortly after he started to whine, cry and show signs of severe uncomfortableness, lethargy, it was gut wrenching to see this tiny helpless thing I already love so much be so uncomfortable. I called the vet we are meant to see and they could not fit us in but recommended veterinary urgent care and Surgery in Cameron Park. I immediately just started driving there scared for my puppies well-being. While driving I called and they were able to get me an appointment right away, basically the time it took for me to drive there. They tested us from the car for parvo (thank god is was negative) so we were brought into a room. The vet tech was extremely nice, thorough, endearing, empathetic (as I was a blubbering mess worried about my tiny 4lbs puppy) she got her report ready and brought the dr in. He was even kind and empathetic to my worry and concern. We went over everything. From the day I got him to what possibilities it could be. They gave me options, information and we picked a treatment plan after an exam of my puppy. I was sent home with medications, directions and feeling so much relief that they cared for my dogs wellbeing and how I felt as an owner. Upon leaving and check out and the girls at the front came together to chat with us, and say goodbye. We talked a little about how cute he is his breed type and then reassured us to call if we need anything or have any questions. I will absolutely be a returning customer should an emergency come up again. Completely unrelated but when I went to grab my dog from the techs arms after they took him in back to give him a couple shots I could smell her subtle perfume(it smelt amazing) as we had to be shoulder to shoulder. I politely asked her what it was and she told me. Not vet related but something small / important to me. This small kind interactions made me feel like a real person to them instead of a ticket number.

Dr. Khurmi himself was wonderful. We chose this clinic because of his reputation and were genuinely…read morehopeful it would be a great experience. Unfortunately, the quality of care he provides is overshadowed by an extremely rude and unprofessional front office staff. For about a month we left messages roughly once a week regarding scheduling our Golden Retriever for a spay procedure and never received a call back. Eventually we were told Dr. Khurmi had been on vacation, and suddenly we were able to schedule the surgery. It would have been helpful if that had been communicated earlier, but at that point we were simply happy to finally get the appointment. We chose the laparoscopic option because we had read it could be less traumatic and allow for an easier recovery. We were given a price range, and when we dropped our dog off we paid $1,783.94, which was the lower end of the estimate. When we picked her up, we were told we owed an additional $116.06. The amount itself was no big deal to us. We had already agreed to a cost range and were fully prepared to pay within that range. Out of simple curiosity, we asked what caused the final cost to land at the higher end. The vet tech immediately became defensive and spoke to us in a condescending tone in front of other clients, repeatedly stating that we had agreed to a range rather than simply explaining the difference. We never received a clear answer. While waiting, there were also other clients ahead of us who appeared surprised by additional charges at checkout, so it did not seem like an isolated situation. The discharge process was also rushed. The vet tech briefly went over the medication but did not clearly review the rest of the post-operative instructions before sending us home with a printed sheet. Nearly two weeks later the stitches are still clearly visible, so we called the office today to confirm whether they were dissolvable or needed to be removed. I had made a mental note that the instructions mentioned something about sutures being removed around 14 days, as we are approaching that timeframe and I wanted to get them taken out. When I explained that this had not been discussed with us, the staff member responded in a very abrasive tone, repeatedly insisting that we had been sent home with an instruction sheet rather than simply addressing the question. After requesting the clinical summary earlier to understand the final invoice, I reviewed it again and it actually states "sutures out in 14 days," which contradicts what we were told on the phone today. As a client and not a veterinarian, I should not have to interpret clinical notes to understand basic post-operative instructions. Clear and consistent guidance is important when you are caring for a pet recovering from surgery. I have since emailed the clinic asking for clarification and am still waiting for confirmation on whether the sutures are dissolvable or need to be removed. Based on our experience, the front office staff and vet techs could benefit from additional training in client communication and customer service. Pet owners should feel comfortable asking questions without being spoken to in a defensive or dismissive tone. After reviewing other client feedback and the responses from this business, there appears to be a pattern of defensiveness rather than accountability. Hopefully this situation will be handled differently, but based on those responses I would not be surprised if the reply focuses on defending the clinic rather than addressing the concerns raised. When you trust someone with your pet's surgery, professionalism and clear communication should be the standard, not something clients have to fight for.

Very well run, experienced cat groomer ! Great job on my…read moreSheltie and the doggy day care is great!

Jessica was super nice and handled my dog well. My dog wasn't easy to groom at all today. She was…read morepretty aggressive and Jessica was professional and kind to my dog. Her prices are wonderful. I highly recommend this dog grooming place. Especially if you have a finicky smaller breed of dog.