We love this feed store! Everyone is so friendly and they can have some great deals on hay.read more

Service totally rocks at Lees' Feed in Shingle Springs! I had barely walked into the store and a…read morenice young man offered assistance. Wow! Thanks for that. And by the way... I was more than happy to take that help. Lees' is HUGH! And I mean that in a very good way. Off the bat I noticed how clean and really organized all the inventory is. And so well lit as you can see from my photos. All I needed was bird seed. I buy it in big bags because my birds are like turkeys. They gobble it up. Neighbors had told me about Lees' and said they carried quality animal products and the prices were reasonable. After perusing lottsa bird feed choices... I chose one I wanted to try. A mixture of sunflower chips and nyjer. I have not seen it sold anywhere else... btw. Finches LOVE this stuff. Early Christmas for my birdies!:). I so wanted to take some time and wander around this incredible store. It was like Disneyland for animals. But I had another commitment. Darn! I understand this is a long-time family owned business. Father now to son owner. And one customer told me as I was in line to pay that everyone in El Dorado County comes to Lees' for their animal/pet needs! They sell Western Wear! Yee-ha! You have to be grateful for a family venture such as Lees'. Such a community resource. Easy parking and who knew... a smaller, newer version of Lees' located in El Dorado Hills I will be back. I saw all sorts of possibilities for holiday gifts for my lovely animal-loving friends. Only the best for them! Take a drive up the hill and see for yourself. Open 7 days a week. AHHMAZING!

Again and always our girl's favorite place to open the front doors all by herself…read more Even though it is our bath place she is okay with the store. Knows that staff have treats behind the counter. She heads there right after opening the doors. All the staff very friendly.

A great place in El Dorado Hills town center that offers a wide selection of premium cat and dog…read morefoods, raw diets, pet treats, grooming and a smaller selection of small animal foods for rabbits, chinchillas, guinea pigs etc. They have a wide selection of raw freeze dried foods and refrigerated foods. Large, clean well lit interior with well stocked shelves and a grooming department in the stores rear. We came in for some specific cat treats and Timothy hay for our rabbit. We don't shop here frequently but we may start coming by more regularly. If you buy pet "junk food" typically you may not feel inclined to buy here as those lower end cheap products aren't sold here (think products like Alpo, Friskies, and pet foods sold at grocery stores). The premium foods are expensive, there's no way around that fact. But for people like me who highly value their pets, cost is only one of many considerations along with ingredient quality, superior nutrition and pet longevity and health. We have always used premium products so we understand the cost.

Wow what a difference, I took my red long hair dachshund here and the grooming looks great. They…read moresaid they have many years of experience and it shows. They knew how to deshed the white fuzzy undercoat and he looks more red as he should.

Went in today and Kimberly assisted me with all of my pet needs. Not only is this place welcoming,…read morebright, and fun, but the people who work here from the groomers to the front staff are incredible at what they do. If you want to find a pet store that tailors to your pets needs (food, beds, grooming services, anything) you need to go here ASAP!

This is probably at least our 6th yearly Wellness Exam for Brandi at Goldorado…read more Not knowing what traffic would be like on a rainy day, I arrived with my German Shepherd about 20 minutes too early. Shortly, after being checked in, we were met by Katie, one of the technicians, who weighed Brandi and then got us into a room. Katie tried in vain to give Brandi a treat, a Brandi was too nervous to accept it. After she asked all the preliminary questions and took Brandi's temperature, she said the vet would be in shortly and she was. Dr. Glavis came in and advised me of the vaccines and other treatments Brandi would be receiving. She could tell Brandi was nervous and was VERY calm and gentle with her. Brandi is a rescue and although I have dozens of vets much closer, this is the vet the rescue organization had used prior to us adopting her. I'd be hard pressed to find a vet that understands her and treats her as well. And as additional life hack, if you sign up to receive emails from Goldarado, you'll find among other savings, a 50% off the wellness exam saving me $37.50!

In early April, Fen had his initial exam with Dr. Jennifer Glavis at Goldorado Animal Hospital…read more Unlike Airport Pet Clinic (APC), I had no issue getting Fen's prescription renewed. In late April, Otis had his initial exam with Dr. Jennifer Glavis. This exam should have been easier as Otis left APC in March with no health issues. On Sunday, we made the boys pork shoulder and baby potatoes in the crockpot. They usually gobble up a freshly cooked meal but Otis only ate half his bowl. It wasn't seasoned so we thought he's just not into it. At midnight (Monday), I heard Otis go out the pet door but not return. I went outside and found him pacing around in a circle. APC said he might have dementia so I brought him inside. Every time I brought him inside, Otis would go out and do the same thing. By 2 AM, I put him and his bed in the bathroom so I could sleep. At 3:30 AM, I checked on Otis and he was still pacing in a circle. At 5:30 AM, I checked on him and he had thrown up in the bathroom. I cleaned it up. John was worried but had a work trip. At 8 AM, John left for Switzerland. I stayed home with Otis who slept all day. At midnight (Tuesday), I was awakened by a loud yelp. Otis never made that sound before and I wasn't sure if I had imagined it. When I checked on Otis, he was in his bed staring straight ahead. I carried him and his bed to my bed so we faced each other. His little brother, Fen, curled up to his bed. I petted Otis until we fell asleep. At 2 AM, I awoke to another yelp. Otis was not the type to complain so I called John. While we were on the phone, Otis yelped. We both heard it and started to cry. John talked to Otis over the phone. No one wanted to hang up or say good-bye. I took Otis into my arms and used a water dropper to hydrate him. He drank for quite awhile and then he turned away. I placed him in his bed and prayed over him. At 6 AM, I took Otis outside to potty. Weakly, he walked around. He was old and his monthly bath was due but he seemed okay. I got us ready for our 9 AM vet appointment. His condition wasn't ideal for a routine exam. But I hoped I'd walk out with antibiotics for a stomach bug or a stool softener for constipation. I didn't want to believe he was dying. The blood work showed the numbers for his kidneys were off the charts. Otis needed to be admitted to a hospital for critical care and dialysis. This treatment could cost $5,000 to $10,000. Additionally, there was no guarantee Otis would survive these procedures. If he did, he might get an extra 1-2 months. Furthermore, his quality of life on dialysis would be poor. This was not risking for a survive and thrive option. This was how do you want the end to be. I wanted my sweet, dear boy to pass peacefully in my arms surrounded and comforted by the love of his family. I sat on the floor with Otis cradling him in my arms. Fen said goodbye to his big brother and laid down in his bed. Dr. Glavis sat with me as I watched all the pain leave his tired, little body and his spirit was set free. Otis was placed in a box so I could take him to the crematory. The vet offered to handle this but I declined. I had tried to be strong so things were calm for Otis and now the worst was over I needed time to say goodbye to him. It was a long, intense, emotional day and I felt as if I had been up for 48 hours. But I noticed how Dr. Glavis and her team went out of their way to help us during a very painful time for our family. They had a lot of appointments and our sudden, unexpected crisis must have been disruptive to their schedule. Yet they managed to work us in between appointments and handle us with sensitivity and great care. I already appreciated Dr. Glavis for helping me with Fen's prescription renewal. But now I feel genuinely grateful that she made the worst day for a pet parent somehow easier to endure. After I spent about a week researching acute kidney failure, a technician was kind enough to sit with me and answer my questions. Then I received a condolence card and Dr. Glavis wrote me a personal note. I found these extra touches really thoughtful. I raised Otis every day for 18 years and I joke that he's away at college now. But inside I'm heartbroken so kindness really matters when you're grieving. Thank you for giving Otis and our family that

There is no easy way to say goodbye to a beloved pet. Saying goodbye to our 16 year old cat at…read morehome was the best decision ever. Dr. Sara and Craig explained exactly what to expect and it was so peaceful for her. They are so compassionate and genuine... we wouldn't choose to do it any other way and with any other team! Thank you Craig and Dr. Sara

From start to finish, Dr Sara and Craig treated my family and me with compassion. Their website…read morelays out all the details of what to expect, but both Craig and Dr. Sara take the time, through text and on the phone, to help guide you and your family through one of life's most difficult moments. Sophie gave us 12 wonderful years, and she will be dearly missed. Thanks to Passing With Dignity, our final moments with our beloved girl were peaceful and filled with nothing but love.

I recently got an adorable brand new puppy. I have had him for about a week, we were scheduled for…read moreour first vet visit on Friday. Unfortunately yesterday everything was going fine until he had a bowel movement, shortly after he started to whine, cry and show signs of severe uncomfortableness, lethargy, it was gut wrenching to see this tiny helpless thing I already love so much be so uncomfortable. I called the vet we are meant to see and they could not fit us in but recommended veterinary urgent care and Surgery in Cameron Park. I immediately just started driving there scared for my puppies well-being. While driving I called and they were able to get me an appointment right away, basically the time it took for me to drive there. They tested us from the car for parvo (thank god is was negative) so we were brought into a room. The vet tech was extremely nice, thorough, endearing, empathetic (as I was a blubbering mess worried about my tiny 4lbs puppy) she got her report ready and brought the dr in. He was even kind and empathetic to my worry and concern. We went over everything. From the day I got him to what possibilities it could be. They gave me options, information and we picked a treatment plan after an exam of my puppy. I was sent home with medications, directions and feeling so much relief that they cared for my dogs wellbeing and how I felt as an owner. Upon leaving and check out and the girls at the front came together to chat with us, and say goodbye. We talked a little about how cute he is his breed type and then reassured us to call if we need anything or have any questions. I will absolutely be a returning customer should an emergency come up again. Completely unrelated but when I went to grab my dog from the techs arms after they took him in back to give him a couple shots I could smell her subtle perfume(it smelt amazing) as we had to be shoulder to shoulder. I politely asked her what it was and she told me. Not vet related but something small / important to me. This small kind interactions made me feel like a real person to them instead of a ticket number.

Dr. Khurmi himself was wonderful. We chose this clinic because of his reputation and were genuinely…read morehopeful it would be a great experience. Unfortunately, the quality of care he provides is overshadowed by an extremely rude and unprofessional front office staff. For about a month we left messages roughly once a week regarding scheduling our Golden Retriever for a spay procedure and never received a call back. Eventually we were told Dr. Khurmi had been on vacation, and suddenly we were able to schedule the surgery. It would have been helpful if that had been communicated earlier, but at that point we were simply happy to finally get the appointment. We chose the laparoscopic option because we had read it could be less traumatic and allow for an easier recovery. We were given a price range, and when we dropped our dog off we paid $1,783.94, which was the lower end of the estimate. When we picked her up, we were told we owed an additional $116.06. The amount itself was no big deal to us. We had already agreed to a cost range and were fully prepared to pay within that range. Out of simple curiosity, we asked what caused the final cost to land at the higher end. The vet tech immediately became defensive and spoke to us in a condescending tone in front of other clients, repeatedly stating that we had agreed to a range rather than simply explaining the difference. We never received a clear answer. While waiting, there were also other clients ahead of us who appeared surprised by additional charges at checkout, so it did not seem like an isolated situation. The discharge process was also rushed. The vet tech briefly went over the medication but did not clearly review the rest of the post-operative instructions before sending us home with a printed sheet. Nearly two weeks later the stitches are still clearly visible, so we called the office today to confirm whether they were dissolvable or needed to be removed. I had made a mental note that the instructions mentioned something about sutures being removed around 14 days, as we are approaching that timeframe and I wanted to get them taken out. When I explained that this had not been discussed with us, the staff member responded in a very abrasive tone, repeatedly insisting that we had been sent home with an instruction sheet rather than simply addressing the question. After requesting the clinical summary earlier to understand the final invoice, I reviewed it again and it actually states "sutures out in 14 days," which contradicts what we were told on the phone today. As a client and not a veterinarian, I should not have to interpret clinical notes to understand basic post-operative instructions. Clear and consistent guidance is important when you are caring for a pet recovering from surgery. I have since emailed the clinic asking for clarification and am still waiting for confirmation on whether the sutures are dissolvable or need to be removed. Based on our experience, the front office staff and vet techs could benefit from additional training in client communication and customer service. Pet owners should feel comfortable asking questions without being spoken to in a defensive or dismissive tone. After reviewing other client feedback and the responses from this business, there appears to be a pattern of defensiveness rather than accountability. Hopefully this situation will be handled differently, but based on those responses I would not be surprised if the reply focuses on defending the clinic rather than addressing the concerns raised. When you trust someone with your pet's surgery, professionalism and clear communication should be the standard, not something clients have to fight for.

Jessica was super nice and handled my dog well. My dog wasn't easy to groom at all today. She was…read morepretty aggressive and Jessica was professional and kind to my dog. Her prices are wonderful. I highly recommend this dog grooming place. Especially if you have a finicky smaller breed of dog.

My dog Mokey loves this "home away from home". The staff are caring; attentive and really…read moreunderstand dog behavior. We Love to take her to play for a few hours each week.