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    Compass Auto Works

    3.6 (7 reviews)
    Open 8:00 am - 5:30 pm

    Services - Compass Auto Works

    Auto brake repair

    Auto engine repair

    Compass Auto Works Photos

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    State Automotive Repair

    State Automotive Repair

    3.9
    (55 reviews)

    We have been going here for probably 15 or 20 years for my wife's car and mine, and in all that…read moretime I don't think I ever had one issue with any service, from oil changes to a pretty major repair on my Jeep. We also bought an older (but nice looking) RAV4 for our daughter as her first car probably 10 years ago from their lot, and she's still driving it with almost 300,000 miles on it. She gets it regularly maintained at this shop and it still looks good! I like going in there, they treat you almost as if you are their friend and it's a real personal touch like in the old days, Andy remembers my name --nobody does that anymore because most people don't seem to care, but they do and it feels good, if I'm being honest. I am surprised to see some people saying it is too expensive and I will probably concede that it is not the bargain basement of car places but neither is the professional level of expertise and what you get for the money. In talking to a coworker of mine in Hampton NH and one of my neighbors about some car issues, they go to the dealerships where they bought their cars and they paid a lot and both had problems with the work, my neighbor always gets a little bit of a rough reception at his car dealership in Peabody and they give him an argument about everything, but that has never been our experience here, not even a hint of any ill treatment, 100% the polar opposite. As I said, we have never felt we overpaid here and have always been satisfied with the repairs. It is hard to find a good mechanic that you trust, and Andy and his wife, who works there also but I believe only a few days a week, are real sweet people and they really love and respect their customers in my opinion. Keep up the good work, guys!

    Recently, I had a major car issue which required the vehicle to be towed to the closest shop. That…read morehappened to be State Automotive. Luckily, I came across a place that was honest and incredibly communicative. They were able to remedy the issue within the timeframe they gave and were understanding with my schedule. I can't say enough good things about the work they did and especially Tina at the front desk. Thank you!

    Shepard's Auto Center

    Shepard's Auto Center

    3.3
    (15 reviews)

    I had a detached front bumper. I was worried that it was going to cost me big bucks to repair…read more But Brian at Shepherd's was able to wedge the bumper back into place and insert a screw to hold it in place. And he charged me nothing for his time. Now that's great service!

    I was initially pleasantly surprised. I was having trouble getting a brake job on a 2019 Toyota…read more4-runner. Every place was booked for weeks out. I left a message on the weekend and got a call at 8am on Monday to make an appointment. Very responsive and easy to deal with on the phone. We had a brief discussion about my brakes. I told him it was the first brake job I had gotten on this vehicle. It barely had 40k miles. I was expecting brake pads all around. Maybe a few hundred dollars max. When I showed up to pick up my car, they dropped a bill for $1000 dollars in front of me and told me my rear brakes were seized (flat out lie) and that I needed new rotors all the way around. They went ahead and did it without ever calling me. I was furious. I'm 100% certain my rotors were just fine. I just needed new pads and the rotors turned. Then after I left I checked my credit card. They charged me 2 separate times. One for the bill they gave me at $943.23 and then a second charge for $503.23. I was beside myself angry when I left there before even discovering the second charge for over $500 so as you can imagine, my blood pressure was through the roof. Luckily I used a credit card and not a debit card so I can dispute the second charge. I'll never understand why these mechanics pull stuff like this. Why would you do this to a customer? This is flat out theft and stealing money from people. Update 11/26/22 4 days after picking car up from them. I just checked my credit card statement. They credited my account $ 943.23. I was dreading having to go back and forth with them to get this fixed so this was a huge relief.

    Compass Auto Works - autorepair - Updated August 2026

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