Compass Self Storage

I rented a truck here on short notice after another truck rental company completely botched things…read more It was a good experience, especially after what the other company had put me through. Tara (who works for the Home Depot where I picked up the truck) was very pleasant, thoroughly inspected the truck before I signed for it, and made everything go smoothly. The next time I need a truck I'll look at Penske first.

From the owner: Save Up To 20% When You Reserve Online Today!read more

Penske Truck Rental

3.0

Great experience working with this location. This was our first time using Penske and based on the…read moreexperience we had with this location, we will certainly be using Penske again. The truck we reserved online was there on time and the size we needed. All the equipment we had reserved was also there and they even through in some extra pads. Lisa was a huge help and through when examining and explaining the truck.

Check your tires before renting from Penske. We rented a truck from Cincinnati, the clough pike…read morelocation. Moving furniture to Naples Florida. The truck rattled and squeaked but we could not figure out why. We stopped for gas about 3 hours later in Kentucky. The front tires had a huge worn spots in them. They were worn all the way to the belt. I couldn't believe it! This truck has been this way for many miles and they sent us out for a 1200 mile trip on these tires. We called the 800# was put on hold, finally someone said they would call us back. We called the store where we rented the truck from they said they could not help. Finally someone called us back and sent out the repair truck with 2 new tires. 3 hours later we were on our way. When we turned the truck in, we asked if we could get a small credit for our delay and we were told no. I would not use Penske or recommend them. Please check your tires before leaving the lot

West Side Storage & Truck Rental

We had a unit here for over three years. When we first got the space which was owned by another…read morecompany there was no security gate. The place was just open to anyone. Within the last 18 months, they have really secured the place. You now need a security code to get in and out. The grounds are always clean. I would recommend this place for your storage needs. The prices were reasonable comparatively in the Cincinnati area.

From the owner: Whether you're downsizing your home, looking for a secure location to store your valuables, or just…read moreneed to rent a moving truck, call West Side Storage & Truck Rental. This company offers several secure storage options for individuals and businesses alike, with very affordable rates and an attention to excellent customer service - an element that makes them one of Cincinnati's most trusted storage facilities. Enjoy around-the-clock, easy access to your belongings with one of their self-storage units, each of which is thoroughly cleaned and inspected before your move-in. Proudly serving our community of Cincinnati, OH, please get in touch with our office for more information.

Mike Albert Rental

4.0

As owner of a newer model Kia I scheduled an appointment for an oil change online. It was a weekday…read moremorning and I found myself sitting in their waiting room. Across from me against the back wall is the long Mike Albert Rental service counter. It is a sufficient distance from where I'm sitting to provide privacy for the customers. Outside you can clearly see their sign as you turn off the street and drive past the Kia sales building. Inside they share an area offering free coffee, a small cooler of bottled water and a popcorn machine. If waiting the nearby chairs are comfortable. The associates are friendly and professionally dressed. From my chair I was able to observe several customers as they set up getting a rental car. There's a 2 person staff and except for one of the customers the transaction was done in less than 5 minutes. Outside in the parking lot there are plenty of cars just waiting for someone to rent them. With a carwash onsite you can expect that the vehicles will be clean when you drive off the lot in them. Until next time be kind to each other. # yelpcincy #mikealbertrental #rentalcars

From the owner: Mike Albert Rental offers a wide variety of makes, models and vehicle sizes - compact cars,…read morepassenger vans, custom conversion vans, pick up and box trucks. This location is conveniently located off 75 near Spring Grove and St. Bernard.

Penske Truck Service Dept

The location is a bit out of the way; however, it was definitely worth the drive. The staff at this…read morelocation was insanely on top of things, as I made my reservation through the Penske application - it could not have been any easier. Upon arrival I was immediately greeted and completed the necessary paperwork, while they pulled my NEW truck around. The truck I was issued was a 16 foot box truck and the truck had only 5k miles. The truck was absolutely the game changer. It had great A/C, lane assist, adaptive cruise control, legit inverters to charge everything, plenty of USB ports, OnStar, and even a backup camera and electric mirrors. I absolutely lucked out. I opted to use Penske for the reason that they offered a significant discount, which removed the possibility of me using U-Haul, Budget, or the like. Their service was top notch and the truck I had made all the difference. The only constructive criticism I can offer and I know this isn't industry standard; however, I would be willing to pay more for a truck that I could rent one way, which has a lift gate versus a loading ramp. Also, if there is any way to include trucks which have Bluetooth radios; that would seal the deal. If I need to relocate things again, I will absolutely look to Penske first for my rental truck needs. They made this transition EASY.

Ryder Truck Rental

3.0

This is the best truck rental company I've used. They are so helpful and bend over backwards to…read morehelp get what I need even when I have changes. They always come through for me and they are affordable too. Because these people are so good I sold my box truck and things have been so much better for our company.

Getting gas at this place is horrible. If you get here at Non peak hours you're ok. Most employees…read morecan get you in and out fairly quickly. There is one employee who should remain nameless that shows no sense of urgency. I have been waiting 35 mins now and there were only 2 in line before me. I have heard other complain about the time it takes to fuel here. The restrooms aren't well maintained, but as good as you'd expect for a restroom of this type. Employees are always friendly, but slow as hell for the most part! So, if you did yourself needing fuel in the Cincinnati/Sharonville area, if you can, skip this location and hit another

Budget Truck Rental

1.8

(5 reviews)

Just a heads-up for anyone booking car rentals here through Expedia or Avis. I reserved a vehicle…read moretwo weeks ago through Expedia with Avis on 465 E Galbraith Rd in Cincinnati. It is also a Budget rental franchise. When I arrived on the day of the reservation, the car was not available. The Avis representative was extremely rude and refused to help. He looked at the Visa card I used to reserve the car and said he probably wouldn't have accepted it anyway. Expedia only offered to "consider" a refund--no assistance finding a replacement vehicle for my urgent trip. I've filed complaints with both companies, but wanted to share this experience to warn others. If reliability matters to you, be cautious. If using Expedia and something goes wrong, you're on your own. Avis is no help, either. Two days later, Avis assessed me a $50 "no-show" fee. Expedia is still contemplating whether to return my funds. I'm also out two Uber rides and the time I wasted (and will continue to waste) fighting this. Beware the dealer, Avis, and Expedia they have set new lows for customer service.

I scheduled a Budget Truck to be picked up 3/20/20 at 8:00am. At 7:37am I received a call from a…read morerepresentative stating that there were no trucks available. He said he would have to call around and I would have to pick up another truck from another location. I was so upset. I immediately called U-haul on Ridge Ave at Cit-Del Storage. U-haul had a truck ready by 8:00am and the move went smooth. It was very unprofessional for Budget to not know or confirm their inventory knowing there was a reservation at 8am. This was my very first time reserving a rental with them and it sure will be the last.

Econ-O-Transport Moving & Storage

Arrived on-time and ready to work. Worked all day, and I did not notice them taking any breaks…read more Packing was careful and thorough. No damage found whatsoever. Delivery was no fuss. The amount billed was -10% over the estimate. Based on my experience with other movers, their performance is terrific. Will I use them again? Absolutely, Yes!

Jimmie White is one of the nicest people you would ever want to do business with. Tom and Brian…read morearrived as scheduled to do our household move. They went straight to work and didn't stop until the job was completed. They were fast, courteous and very careful. Not a single thing was bumped or damaged in any way. Very economical, worth every dollar. If you need movers, you really need to consider these guys. I would use them again anytime.

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