THEY REALLY DESERVE NO STARS!!!!!!!!!!…read more Terrible AWFUL company. Based on the many bad reviews I see this is how they operate on a daily basis and do not care as long as they are collecting the usurious, undisclosed and unauthorized fees they charge. They lie, pull bait & switch antics, change quoted prices and every single employee from Aaron to Julio to Amber to Jessica are nasty, rude & ignorant, not to mention AWFUL at their jobs. They all back up each other's bad behavior and lies every chance they get. They are also terrible at what they are in business for because many of my stored belongings were damaged and broken, including a vintage coffee table they stored on its side and then piled heavy boxes on top of it, breaking one of the legs. Not surprisingly they ignored every attempt I made for restitution. Their unprofessional approach was for both Aaron and Julio to ignore my emails & hang up on me each time I called. This horrible company-which operates eight-8!-moving companies under 8 different names-should be shut down. Why 8, you ask? How else could they stay in business under one name with all the complaints against them?

I want to start by sharing the positive. AMAZING movers. Dominique, Josè, Chris, Shaon, Eric and…read moreAngel were strong, pleasant and worked the whole time, taking great care with my belongings and my home as they moved furniture and boxes. Now the truth about this company. 1. DO NOT USE THEM UNLESS YOU WANT TO SPEND WAY MORE MONEY THAN YOU HAVE TO AND DEAL WITH DIFFICULT MANAGEMENT. For the move out, the crew showed up 4:45 on a Friday evening, 15 minutes before they closed for the weekend. The following expenses resulted from their unavailability. 2. DO NOT STORE WITH THEM. It was at about 8PM, 3 hours after the movers had started packing up the truck, that I learned that the unload took as much time as the packing up, since my belongings were to be stored in small crates that needed to be carefully loaded to maximize the small space. And if $50/month/crate sounds cheap, know that my home (I lived alone!!!) belongings filled 7 of them, for a whopping $350/month (At a storage place same square footage would have been more like $200/month with a quick and easy move in, right there saving a fortune in hourly charges of $180/hour) 2. THEY INSIST ON ALL MONEY UP FRONT...Like I'm going to stiff them when they have my entire home in their truck! Because I was unwilling to pay up front, hoping to be able to leave my belongings elsewhere after learning of the time-consuming unload (At $180/hour) they kept my stuff in the truck and were not available until Monday (Their fault, NOT mine as I tried to call them but they were closed. Remember, the movers showed up 15 minutes before closing on that previous Friday!) They could have/should have called me on Saturday to discuss why i had not paid and what I wanted to do. Clearly they did not because they were closed and had no intention of unloading the truck before zTuesday anyway! They attempted to charge me 4 days of storage on their truck at $200/night. Are you kidding me? Since THEY were unavailable to discuss this new development in my charge, and various options? 3. THEY CANNOT COUNT OR BE TRUSTED TO KEEP THEIR WORD. I was assured that the $350/month was for the 1st month and then would be a daily charge after that. When I was finally ready to move into my next home, I arranged the date (I must say that the owner did make special arrangements to accommodate my move in date. Kudos to Aaron) and as soon as the movers arrived, it was "pay up first' policy. And they attempted to charge me $385 for the partial month. Not only was this not a per diem charge (I was 4 days short of a month, thus should have been 26/30th of $350, or $303), but they could not even remember their normal rate and I had to argue for the $350/month charge (Remember, it was $50/month/crate and supposedly I had filled 7 of them.). I had to pay this $350+8 hours labor up front before they would open the doors of the truck. I was not comfortable paying in advance as that would necessitate trusting that they would refund the overpayment should it take less time. 4. THEY WILL TAKE EVERY SINGLE PENNY THAT THEY CAN. I paid the 8 hours and it took them 7 but they only refunded me $130, NOT $180+4% credit card charge, since it took them 10 minutes to get to me (They drive OLD slow trucks) That's when I asked for the refund on the overpayment on the storage but of course I was denied. Shocking! 4. Again the movers were amazing but I would HIGHLY recommend using another company that has good reviews. Did I mention that only after I began to see the untrustworthiness of this company, did I bother to look at the reviews (MOSTLY BAD and about 2 stars). Believe what you read from the public. We know and can save you a lot of frustration and even money