My cat was recently diagnosed with inflammatory bowel disease, so we needed to transition to a…read morespecialty veterinarian. After doing extensive research, we chose Dr. Casey at this hospital and it was absolutely the right decision. Our experience has been exceptional. We've been coming in for routine bloodwork and ongoing testing, and every visit has been seamless. The staff especially our vet tech Danielle are all consistently kind, professional, and attentive. Pricing is fair and transparent, which I truly appreciate. Most importantly, my cat is doing significantly better under their care!! They are also an emergency hospital, which gives me tremendous peace of mind. If we ever face an urgent situation, it's incredibly reassuring to know that her specialty care and emergency services are all under one roof. And as a thoughtful bonus their coffee machine makes an assortment of brewed coffee, which is a lovely touch during what can otherwise be stressful appointments.

My senior cat suffered a blood clot and I knew the only option would be euthanasia sadly. Upon…read morearrival the technician took Jackie's stats and told me she was stable so we would have to wait, even though I explained what I thought occurred. Fast forward, we waited 4 hours and Jackie only received pain medication after I demanded it. My beloved kitty was of course euthanized after hours of agony. I am very angry at myself that I didn't go elsewhere after the first interaction and not being listened to. I guess I was in crisis mode and not thinking clearly. Later on I emailed with the practice manager and was told that the person would receive more training. They also refunded my money, but overall it was just customer service speak. The technician apparently didn't seek a superior's professional opinion, she didn't listen and she didn't seem to care. There needs to be a multi level system of checks, so that one inexperienced person is not in charge of who waits and who gets seen immediately. Knowing that my sweet kitty lingered and suffered for 4 hours, most of which were not even with me, haunts me to this day.

Dr Lori Gibson helped us put our cat of 18 years down, and we can't say nicer things about how she…read morehandled this process. She was absolutely wonderful in terms of explaining what would happen, being so compassionate and soft spoken about the whole situation. We couldn't have been more grateful that she was the one who helped us!

This was a very hard day, our beloved Sophie had lived for 14 and 1/2 years and she was holding on…read morefor us and we had to set her free. Compassionate Care came right on time and was so kind and caring. We had time to say our goodbyes, we loved her so much and she was a really High anxiety dog, going for rides triggered her, so having someone come here was perfect. I highly recommend this establishment. Thank you.

The short version: they saved our dog…read more First off the thing to understand about this place is it's essentially 1 large open area so as a pet parent you see EVERYTHING. While they do have rooms for families to be in private or for waiting with a reactive animal you are in an open main area with other families and see the staff interacting with patients, parents and each other. IMO this makes the medicine they practice better because of the accountability. They have a small snack area with tea and coffee, especially good if you are there much longer than you anticipated. Since I brought our dog alone (my husband stayed home with our son) the front desk staff gladly watch our pup when I needed to use the restroom. Being an open concept you can't help but overhear the phone calls taken by the staff from concerned pet parents. An item of note was call after call taken from concerned pet parents calling because their animal had ingested *insert food of concern*. Instead of telling people to come in without knowing if it was a true concern the staff and doctors asked numerous questions about the animal and food ingested to confirm if it was necessary for their animal to be brought in. I got the sense that they wanted to prevent someone from coming in needlessly, not only saving that person's finances but enabling them to focus on the ones that truly needed help. Keeping in mind this is an emergency clinic it's expected for there to be a premium with costs but what I observed was a staff that did what they could to provide care to their patients as effectively as possible. In one case a pair of rabbits were brought in that were sent home without charge. They were found to not actually be having an emergency but just needed to be given the correct amount of medication (the wife gave the husband the 'I told you so' look lol). Our Veg story: We brought our 9 month old puppy to VEG on Christmas day with a suspected intestinal blockage. My husband had called ahead so they were expecting us. After Cera's initial intake they provided an initial estimate which they were happy to scale back (we declined initial labs in favor of just getting x-rays to confirm the suspected blockage). They proposed a round of meds and fluids to see if the mass would have any movement and sent us home with instructions to return later that evening for a 2nd round of xrays. I took Cera home so we could have Christmas dinner with our family and brought her back after her kid went to bed. Unfortunately the 2nd x-rays confirmed the mass had not budged and surgical intervention was needed to save her life. When discussing Cera the doctor asked me questions about our family, I shared that Cera's kid, my 10 year old son, has autism and Cera was very important to him. She asked about their relationship and said it would be good to bring him to see her in the morning. They got Cera comfortable and they enabled me to stay with her until they were ready to start her surgery. I went home to get some sleep and the doctor called me a few hours later to report the surgery was successful. Later that morning I brought my son to see her. I had heard the doctor tell the staff about my son before her surgery and the staff were so kind and accommodating with my son, assuring him they would help her to come home as soon as she was able. We went home for dinner and later after I got him to bed I went back, prepared to spent a 2nd night there. Upon my arrival the doctor said that pending a good next few hours I should be able to take her home before morning. Keeping in mind our bill was more than I care to admit or thought I'd ever spending on vet care getting her home was not only good for her but meant we would have to be charged for a 2nd night's stay. Just after 1am I drove home with our sweet Cera and had a very happy son in the morning when he came downstairs to find us home. Our family is so grateful. Cera is doing great & expected to make a full recovery.

I recently had to bring my 9‑year‑old Rottweiler to this veterinary ER after he suddenly stopped…read moreeating and began coughing. The team here correctly diagnosed him with right‑sided heart failure, even though the underlying cause wasn't immediately clear. Unfortunately, we had to return the next day as his condition rapidly declined, and he ultimately passed. I want to be very clear: his passing was not due to any lack of effort or care from this team. What stood out most was their open‑concept treatment area, which allows pet owners to stay right beside their animals during critical moments. Being able to stand next to my dog, see what was happening, and feel included in the process meant more than I can express. I can only imagine how stressful it must be for the staff to work with owners watching every move, yet they remained compassionate, calm, and focused the entire time. If I had to be picky, some of their equipment--like the ultrasound probe--was a bit small for a large‑breed dog, which made imaging more difficult. But even with that limitation, they still managed to accurately diagnose what was going on and worked with impressive speed to try to save his life. Despite the heartbreaking outcome, I left feeling grateful. They cared about my dog, and they cared about us. I would highly recommend this ER to anyone facing an emergency with their pet.

I cannot thank the team at Tanasbourne Veterinary Emergency enough for the compassion and care they…read moreshowed my cat and me during such a stressful time. From the moment we arrived, everyone was kind, caring, and genuinely compassionate. My cat was diagnosed with a urinary tract disease, and they took the time to explain everything in a way that was easy to understand. They were incredibly reassuring, answered all of my questions with patience, and never made me feel rushed or pressured into making decisions. What meant the most was how supportive they were. They truly cared not only about my cat's health but also about making sure I felt informed and comforted throughout the entire experience. It's clear that everyone there has a true passion for helping animals and the people who love them. I'm so grateful for the exceptional care they provided and would highly recommend Tanasbourne Veterinary Emergency to anyone in need of emergency veterinary care. Thank you for treating my cat with such love and kindness and for giving me peace of mind during a very difficult time.

Tanasbourne Veterinary Emergency is not always staffed with a veterinarian…read more  My dog was bleeding from her rectum, so I called to check if they would be able to evaluate her (about 4pm on a Saturday). The receptionist confirmed they would see my dog. I checked in 15 minutes later, explained the situation, and filled out the questionnaire. I waited one hour before triage and they let me know there was no veterinarian in-house. I would be waiting at least an additional 4 hours to see a vet if I chose to stay. 24/7 emergency coverage is not guaranteed at this location.

Wonderful, patient, and kindhearted staff. I went on because my dog hadn't been putting pressure on…read moreher hind leg.. I wasn't sure if they could see me, but they did. Through the while process things were explained to me and I truly felt like my dog was in great hands. They weren't pushy and gave me options that made sense. Thank you to the awesome vet and all the sweet staff last night. Bella and I truly appreciate you all!

The staff were all very helpful and communicative about wait times, and treatment. We were…read moreregularly updated while our dog was in their care, and can't thank the staff for everything they've done. I can't imagine how tough doing this job daily is.

This is a hard review to write. Our dog had a medical episode in the middle of the night. It was…read moreclear that she needed emergency care as soon as possible. We searched online and found that Emergency Vet of Tualatin was open 24 hours. We took her there and all the staff were warm and welcoming during this stressful time. They were able to get her in to see a vet right away. We appreciate the speediness of their efforts. Unfortunately it was determined the our dog had a stroke and lost almost all mobility in her hind legs. This was a very difficult decision to make and the vet was patient and kind during the whole interaction. We chose a private cremation and paw print. When we saw the beautiful wooden box her ashes were put in it made a somber moment a little easier. I called to mention that we wanted her collar with her name tag to keep. They were able to track it down and made sure we got it. The paw print was done well and the quality was great. It was thoughtful of the clinic to send us a card as well about their condolences.

They have ALWAYs been right there & print to do everything they can ASAP & of course NO different…read morethan a human emergency room. If you're not the only patient of course most critical goes 1st as it should be & there has never been a long wait time. Even at end-of-life for our beloved Maximus. The Dr spent quite a while with us, gave us Al the time we needed & THEY were GREAT & did a WONDERFUL presentation of HIS ashes in a most BEAUTIFUL wooden box & footprint afterwards. Something I didn't realize was they let our primary vet know that Maximus had passed. We hadn't even thought of it yet being he hadn't been there in a bit because of complications & it was exceptionally nice to receive a condolences card from his vet in the mail. Just another really good thing EVCOT does for their patients. THANK YOU for all the things you guys did to help get Maximus almost to his 12th birthday

I cannot say enough good things about the VCA Surgical Specialists, and specifically Dr. Courtney…read moreKorff and her team. About 6 weeks ago Douglas, our two year old dachshund, had a mobility issue that suddenly occurred. I took him to the emergency hospital here in Eugene, and was notified he needed to see a Neurologist. My vet the next morning referred me to VCA in Clackamas. From the moment Douglas and I walked in we were treated with nothing but top shelf care. Dr. Korff examined Douglas then made her recommendation of surgery that was needed to try to save Douglas' ability to walk. The next 24 hours were rough. When I picked him up we were told that the surgery had gone great. The team at VCA had taken amazing care of Douglas. We were sent home with medications and instructions. For the next five weeks we did everything that we were instructed to do. We had our follow up appointment this past week. We were sent home with a glowing report! Dr. Korff said he looked great, and would continue to get stronger! I want to thank everybody at VCA for caring for Douglas and coaching me through his rehabilitation. I would highly recommend them for any care your pet may need. A++ Grade. Thank you so much!

When I got my Chocolate Labrador puppy my daughter suggested them plus they were only 1/4 mile…read moreaway. They are a nice veterinarian clinic with knowledgeable staff. It's by walk-in only unless you make an appointment. The Vets were fabulous with her and BellaBleu liked them too. It's now 5 1/2 years later and we still come here for all our needs. She was also spayed here. The prices are the best in town!!!

Best emergency vet in the portland/vancouver area. Only 8 mins from the Oregon border. Great staffread more

MedVet saved my dogs life! My dog had a tumor and had to get a leg amputated after another hospital…read moreturned her down! She just got her staples out and is doing great! She is 12 and could've DIED! Thank you so much MedVet and Vicki for taking good care of her at the hospital after surger