Dove Lewis has shown nothing but kindness with my kitty's passing (she was elderly, but this was…read moreunexpected). I was told by my two friends watching her that she was well taken care of, they answered my international calls quickly, and even sent a card in the mail within just a couple of days. My little Bella was in very trustworthy hands and that's why mattered most. Thank you, Dove Lewis team.

Tara Shell. I hate Dove Lewis! My cat was dying and they…read moreasked if I wanted a "second opinion" she was nearly gone but I couldn't resist any type of hope! They called around where I had exhausted all money and gone into debt trying to stop the kidney failure. They said she was dying, but they jumped at the chance to charge another $200 and I wasn't quick enough to pay so they sent it to collections without calling me to avoid that! They put Kiwi down while I was on my lunch hour and she was my companion of 12 years, more precious to be than anything else Now they ruined my credit which can affect my housing situation. Greedy and heartless place!

My cat was recently diagnosed with inflammatory bowel disease, so we needed to transition to a…read morespecialty veterinarian. After doing extensive research, we chose Dr. Casey at this hospital and it was absolutely the right decision. Our experience has been exceptional. We've been coming in for routine bloodwork and ongoing testing, and every visit has been seamless. The staff especially our vet tech Danielle are all consistently kind, professional, and attentive. Pricing is fair and transparent, which I truly appreciate. Most importantly, my cat is doing significantly better under their care!! They are also an emergency hospital, which gives me tremendous peace of mind. If we ever face an urgent situation, it's incredibly reassuring to know that her specialty care and emergency services are all under one roof. And as a thoughtful bonus their coffee machine makes an assortment of brewed coffee, which is a lovely touch during what can otherwise be stressful appointments.

My dog recently had a complex surgery at Blue Pearl, and had a complication during his recovery…read morethat resulted in an emergency hemorrhage. We had to rush to Blue Pearl and get him treated immediately. While this type of care is expensive, the expertise of the doctors and staff at Blue Pearl is invaluable. They are an important resource for our community and I rest easier knowing they are nearby in case of any pet emergency. When I came in door crying, carrying my pet and covered in blood, the staff compassionately cared for both of us. They offered me a pair of scrub pants to change into and even parked my car that I had left idling in the parking lot when I rushed in. I appreciate the small touches like the coffee machine in the lobby and the Bob Ross channel on the TV, it shows that they are empathetic to how much stress pet owners experience in these situations. My dog received expert care from the surgical team and he's now recovering nicely. Thank you to Blue Pearl!

In a perfect world, I would hope that no one would need to avail themselves of their service and…read moreour beloved animals would live with us forever. When that is no longer the case and tough decisions need to be made, we had an excellent experience with Compassionate Care to say goodbye to our pup. Let me start by saying that every administrative and customer service interaction was timely, clear, and concise. The last thing you want in this situation are delays and confusion. Once I reached out through the contact link on their website, the email response with details about their different services happened within 10 minutes. An intake call to make arrangements for a euthanasia visit at our home was answered by a human and only took a few minutes. They recommend making a reservation 48-hours in advance, but we were put on a wait-list and we moved up our reservation when things opened up. I appreciate that you can reschedule (with four hours advance notice) as well. They have a variety of services, Eco-friendly cremation, and memorial pieces. Everything was arranged in advance, including payment through their web portal, so when the vet arrived for the appointment it was all about our boy and his (and our) comfort. Dr. Wilson clearly walked us through the process, gave us time to say goodbye, provided options, and was a wonderful partner in the process. Cremation is done at a facility in N. Portland, but they have the option of picking up the cremains in Oregon City which was more convenient for us. Having gone through this experience with another pet where we took them to the vet's office, I would highly recommend this option for the pet's comfort. It just felt better saying goodbye in a familiar space surrounded by love.

My experience was okay…read more I made a most difficult decision to let my beloved cat go after a long weekend spent almost entirely in ER trying to figure out why he would no longer eat and why his eye was swelling shut. And an even longer two or three weeks before that fighting to get him to eat. Like others here, Kevin was closer to me than my human family. I was busy with the doctors in ER so my partner called in to make the appointment to ease my stress. He said I was primary contact, but it was difficult to make that clear all the way until the day so communications were continually going to him. Not a big deal in the overall picture, but it didn't make the experience any easier. This was my cat for 8 years before I met my partner and while he loved my baby, I was the one with the lifelong bond. The doctor showed up within the time window allotted. We both found her a little cold. I felt like we were just a job and everything was done by number. My BF picked up my cat and carried him to me, but the doctor said we should do paperwork first which resulted in me putting him down after building up to do what I deemed impossible. I was emotional and crying. This really should somehow be handled before the visit. There were corrections to be made on the form. I was about to lose my baby and this only made me aware that I was filling out his death warrant. I am utterly heartbroken. I know holding your baby until the last minute is catharsis and closure, but I found it traumatizing. His passing was peaceful at least. Everyone's goodbye will be unique, and my example will not necessarily match what others experience. Everyone we spoke to was professional. I just wasn't feeling the compassion.

The short version: they saved our dog…read more First off the thing to understand about this place is it's essentially 1 large open area so as a pet parent you see EVERYTHING. While they do have rooms for families to be in private or for waiting with a reactive animal you are in an open main area with other families and see the staff interacting with patients, parents and each other. IMO this makes the medicine they practice better because of the accountability. They have a small snack area with tea and coffee, especially good if you are there much longer than you anticipated. Since I brought our dog alone (my husband stayed home with our son) the front desk staff gladly watch our pup when I needed to use the restroom. Being an open concept you can't help but overhear the phone calls taken by the staff from concerned pet parents. An item of note was call after call taken from concerned pet parents calling because their animal had ingested *insert food of concern*. Instead of telling people to come in without knowing if it was a true concern the staff and doctors asked numerous questions about the animal and food ingested to confirm if it was necessary for their animal to be brought in. I got the sense that they wanted to prevent someone from coming in needlessly, not only saving that person's finances but enabling them to focus on the ones that truly needed help. Keeping in mind this is an emergency clinic it's expected for there to be a premium with costs but what I observed was a staff that did what they could to provide care to their patients as effectively as possible. In one case a pair of rabbits were brought in that were sent home without charge. They were found to not actually be having an emergency but just needed to be given the correct amount of medication (the wife gave the husband the 'I told you so' look lol). Our Veg story: We brought our 9 month old puppy to VEG on Christmas day with a suspected intestinal blockage. My husband had called ahead so they were expecting us. After Cera's initial intake they provided an initial estimate which they were happy to scale back (we declined initial labs in favor of just getting x-rays to confirm the suspected blockage). They proposed a round of meds and fluids to see if the mass would have any movement and sent us home with instructions to return later that evening for a 2nd round of xrays. I took Cera home so we could have Christmas dinner with our family and brought her back after her kid went to bed. Unfortunately the 2nd x-rays confirmed the mass had not budged and surgical intervention was needed to save her life. When discussing Cera the doctor asked me questions about our family, I shared that Cera's kid, my 10 year old son, has autism and Cera was very important to him. She asked about their relationship and said it would be good to bring him to see her in the morning. They got Cera comfortable and they enabled me to stay with her until they were ready to start her surgery. I went home to get some sleep and the doctor called me a few hours later to report the surgery was successful. Later that morning I brought my son to see her. I had heard the doctor tell the staff about my son before her surgery and the staff were so kind and accommodating with my son, assuring him they would help her to come home as soon as she was able. We went home for dinner and later after I got him to bed I went back, prepared to spent a 2nd night there. Upon my arrival the doctor said that pending a good next few hours I should be able to take her home before morning. Keeping in mind our bill was more than I care to admit or thought I'd ever spending on vet care getting her home was not only good for her but meant we would have to be charged for a 2nd night's stay. Just after 1am I drove home with our sweet Cera and had a very happy son in the morning when he came downstairs to find us home. Our family is so grateful. Cera is doing great & expected to make a full recovery.

While our outcomes weren't what we'd hoped, I have to say for Vet emergencies - we will come here…read morefrom now on. Too many times we have gone to a Vet emergency clinic, our dog taken away, and we sit in a room wondering what's going on and panicking about where our dog is, is she scared, not getting updates, not understanding anything. Our dogs are always terrified to go in, they HATE being taken away from us, and we hate it. That is NOT the case here. When they say open concept - they mean OPEN. You are seated in an area, WITH your pet. The doctor and nurses come to where you're sitting, they sit on the floor with you. You're sitting next to other patients and their people, sitting on other couches near you. You're seeing them x-ray, do labs, triage, etc. on every single pet that comes in the door. You see all the chaos going on in a Vet ER as they do their passdowns and triage. It all becomes visible, and we left there understanding two things: 1) veterinarian emergency is chaos. There's always something. There's always pets in need. And there's always people wondering what's going on and just as scared as their pets. 2) Being able to SEE that first hand, helped us understand, empathize, but also bond with other pets and their owners - as we all sat together, talked while we waited, and created a sense of community in during that time when stress is at it's highest, with our furry family members.

The receptionist was amazing, we took our puppy, she was so lovely, recognised the symptoms told us…read morewhat she suspected and was best to observe at home, the wait time was 4-6 hours. she was absolutely right, never paid a penny 24 hours later puppy was back to his normal crazy self.

I cannot thank Dr. Shawn Thomas and the whole team enough for the wonderful care they provided my…read moredog after she ate a tennis ball and needed an emergency endoscopy. She has Addison's Disease which adds another layer of concern to her health. Dr. Thomas was knowledgable, kind, and kept his cool on an extremely busy day. He took wonderful care of my dog and great patience with me as he answered my many questions and concerns. I really appreciated how equipped this animal hospital was. From the grassy field and trail for potty breaks to the expansive lobby with comfortable couches and coffee, we had everything we needed. And the medical care ended up being thousands cheaper than my local WA emergency vet. I would not hesitate to trust them with the care of my beloved puppies.

Wonderful, patient, and kindhearted staff. I went on because my dog hadn't been putting pressure on…read moreher hind leg.. I wasn't sure if they could see me, but they did. Through the while process things were explained to me and I truly felt like my dog was in great hands. They weren't pushy and gave me options that made sense. Thank you to the awesome vet and all the sweet staff last night. Bella and I truly appreciate you all!

The staff here is amazing. We moved here in July and lost our senior kitty Norma (to congestive…read moreheart failure) shortly after arriving and just recently our much younger rescue boy Miko (out of nowhere Saddle Thrombosis). Both times where really emotional and the staff was so professional, deeply caring and compassionate. I couldn't recommend anyone more highly. Coming from California the emergency vet experience here is day & night. Very reasonable cost wise too.

This is a hard review to write. Our dog had a medical episode in the middle of the night. It was…read moreclear that she needed emergency care as soon as possible. We searched online and found that Emergency Vet of Tualatin was open 24 hours. We took her there and all the staff were warm and welcoming during this stressful time. They were able to get her in to see a vet right away. We appreciate the speediness of their efforts. Unfortunately it was determined the our dog had a stroke and lost almost all mobility in her hind legs. This was a very difficult decision to make and the vet was patient and kind during the whole interaction. We chose a private cremation and paw print. When we saw the beautiful wooden box her ashes were put in it made a somber moment a little easier. I called to mention that we wanted her collar with her name tag to keep. They were able to track it down and made sure we got it. The paw print was done well and the quality was great. It was thoughtful of the clinic to send us a card as well about their condolences.

They have ALWAYs been right there & print to do everything they can ASAP & of course NO different…read morethan a human emergency room. If you're not the only patient of course most critical goes 1st as it should be & there has never been a long wait time. Even at end-of-life for our beloved Maximus. The Dr spent quite a while with us, gave us Al the time we needed & THEY were GREAT & did a WONDERFUL presentation of HIS ashes in a most BEAUTIFUL wooden box & footprint afterwards. Something I didn't realize was they let our primary vet know that Maximus had passed. We hadn't even thought of it yet being he hadn't been there in a bit because of complications & it was exceptionally nice to receive a condolences card from his vet in the mail. Just another really good thing EVCOT does for their patients. THANK YOU for all the things you guys did to help get Maximus almost to his 12th birthday

When I got my Chocolate Labrador puppy my daughter suggested them plus they were only 1/4 mile…read moreaway. They are a nice veterinarian clinic with knowledgeable staff. It's by walk-in only unless you make an appointment. The Vets were fabulous with her and BellaBleu liked them too. It's now 5 1/2 years later and we still come here for all our needs. She was also spayed here. The prices are the best in town!!!

I cannot say enough good things about the VCA Surgical Specialists, and specifically Dr. Courtney…read moreKorff and her team. About 6 weeks ago Douglas, our two year old dachshund, had a mobility issue that suddenly occurred. I took him to the emergency hospital here in Eugene, and was notified he needed to see a Neurologist. My vet the next morning referred me to VCA in Clackamas. From the moment Douglas and I walked in we were treated with nothing but top shelf care. Dr. Korff examined Douglas then made her recommendation of surgery that was needed to try to save Douglas' ability to walk. The next 24 hours were rough. When I picked him up we were told that the surgery had gone great. The team at VCA had taken amazing care of Douglas. We were sent home with medications and instructions. For the next five weeks we did everything that we were instructed to do. We had our follow up appointment this past week. We were sent home with a glowing report! Dr. Korff said he looked great, and would continue to get stronger! I want to thank everybody at VCA for caring for Douglas and coaching me through his rehabilitation. I would highly recommend them for any care your pet may need. A++ Grade. Thank you so much!

This was the best care team ever. You can get the sence that these individuals genuinely care about…read morethe patients and families that walk through their door. Meg was amazing and went above and beyond to reach the best possible outcome for us. Would recommend this care team anytime! Thank you!

Best emergency vet in the portland/vancouver area. Only 8 mins from the Oregon border. Great staffread more

I stumbled across Oregon Aquamation while looking for options for cremation for my beloved doggie…read morecompanion of 15 years. Fortunately the lack of reviews on this app didn't stop me from contacting them after learning the difference between standard cremation and Aquamation. Not only is this a less violent process it's a much better process for the environment without ANY drawbacks that I could identify. Joey the owner was truly empathetic to my situation as I spoke to him from the parking lot of Dove Lewis Pet hospital moments after I picked up my baby girl. He offered to pick Dini up from my house (and would have come to Dove Lewis if I had asked him to!) Without any additional charge! The "least expensive" cremation option given to me by Dove Lewis charges an outrageous fee of $200+ to pick up your pet! And they do traditional fire cremation. Joey met me at my house and took great care placing Dini in his van, assuring me that she would be treated with the dignity she and I deserved. Only 5 days later he let me know she was ready to come home. On Christmas Eve he delivered her ashes to me. The total cost for her individual (vs. group) Aquamation including pickup and delivery was $219! Much less than any other option I found and done with the greatest compassion and professionalism. I can't recommend them more highly! It was the bright spot in an otherwise terribly painful experience. Please do yourself and your pet a favor and contact them for any information you need to make your decision. I promise you won't regret it!

It has been 6 months since Joey and his team at Oregon Aquamation helped us with the transition of…read moreour precious kitty, Lilly. We had 17 amazing years with her and she went at home peacefully. But this made finding someone to take care of her remains difficult. Most cremation services only picked up from veterinary offices. The ones that did private care were outrageously expensive...nearing $1000 including transport. They were mostly unhelpful or outright unkind. Then I took a chance and opened the google listing for Oregon Aquamatoon. The owner himself, Joey, answered. He was kind and patient. They were so affordable by comparison and would come to our home to take Lilly. They tagged her with a metal tag that stayed with her. They put her beautiful, pure white sand remains in a lovely bamboo box with her pawprint laser etched with her name. They also gave us beautiful clippings of her fur sealed in a glass bottle. They dropped her back with us at a time that worked with my work schedule so she wouldn't be left alone. They donated her blanket to a cat rescue. I cant say enough about this company. They are heavensent. We miss our girl so much but her transition and final rest were so peaceful.