Thank you, Royal Oaks for making my dad feel so at home. Joe room 41, born in 41, called this…read morelovely facility home for the last four years, and the staff took tremendous care of him. We appreciated their patience and kindness with our dad over the years, and we all felt the genuine love that was shown to him by everyone.

My father lived in memory care at Royal Oaks Inn for almost two years, and the care he received was…read moreoutstanding from start to finish. What impressed me most was how low staff turnover is here -- the same caregivers, nurses, and management knew my dad and his needs the whole way through, which made all the difference in memory care. Owners Brandon and Holly clearly set a high standard, and manager Lucia runs a tight, professional operation. The caregivers were patient and attentive day after day, the nurses stayed on top of his health, the reception staff were always warm and helpful, and the kitchen, cleaning, and laundry crews kept everything running smoothly behind the scenes. Two years is a long time to trust someone with your parent's care, and Royal Oaks Inn earned that trust every single day. Grateful to everyone there.

My Mom has been here for 4 years and is very happy. It is a very relaxed, warm and comfortable…read morefacility. The staff is very attentive and management very accommodating. Food is great and with an assortment of activities, there seems to be something for everyone. My recommendation is noted but more important is my Mom's opinion. She would highly recommend Hillcrest Royale to anyone thinking of moving into an assisted care home and tells me this often!

Great care,wonderful staff Couldn't be happier…read more Can sleep well knowing my mom is in good hands

it has not closed; my mother lives there. they take exceptional care of her. it's clean and…read morelovely as are the employees. they are patient beyond.

My dad with dementia had an oozing wound for 4 weeks and NO ONE from the med staff let me know nor…read moredid their podiatrist. By the time I learned of it we were dealing with sepsis! The med staff was putting bandaids on the wound and the PALs were stuffing toilet paper in his sock to soak up the fluid. He spent 6 weeks in hospital and nearly had his foot amputated. No one from Belmont would talk to me when I took him to the hospital! I believe their attorneys forbid it when they screw up so badly. ***I would NEVER recommend this place.*** I was constantly having to have discussions with admin for poor service. Truly disgusting they would neglect their residents the way they did my dad.

My father has been living at HomeLife for one year. He is being extremely well cared for by a a…read moreloving, kind and attentive staff. The house and grounds are beautifully maintained. Debbie and Tess and Carlos and the entire care team have shown my dad great care and compassion. Matt A

After a year and a half of having my mom here, I can honestly say we could not have chosen a better…read moreplace for her care. The owners and staff are truly exceptional, and it's obvious that they genuinely care about every resident, not just as patients, but as people. The facility itself is beautiful, thoughtfully designed, and clearly built specifically for quality care and comfort. But what stands out most is the love and compassion shown every single day. As a family member, there is nothing more important than knowing your loved one is safe, cared for, and treated with dignity. While I wish I could personally care for my mom full time, I am incredibly grateful to know she is being so well loved here.

Came here for a visit and I was blown away by their beautiful property! The grounds were so well…read morekept . Felt like I was walking into a hotel resort. Staff seemed friendly and the elders seemed happy .

I stayed in one of their guest rooms recently during a visit to the community. It was awesome and…read morethe service and staff were amazing. It is a place to consider for those looking for a retirement community where you can live a resort life while still providing for you long term care in their health center should you ever need it. Its top on my list when the day comes.

Jessica Torres was amazing she walked us through finding the right memory care placement. She came…read moreand visited multiple locations with me, I was unaware of all the questions to ask, she was my advocate!! I didn't mention I was placed on a deadline by Mary Health of the Sick on Tuesday July 14th that I needed to find a place for mom by Thursday. Jessica stepped up and was amazing!!!!! Highly recommend their

We had a terrific experience using the great help and resources of this company. Jennahway did a…read moregreat job finding the perfect place for my mother-in-law. She was so helpful in the whole process and made all her f it go so smoothly. She is a delightful gal who goes out of her way to make the best transition possible for my mother-in-laws choices and desires in her new home. We highly recommend her services and help.

My mother is a resident at Park Vista she has been there since October of last year…read moreWe have been so happy with the care .. She has a beautiful suite great food and good attention to her needs .

HOME SWEET HOME My…read moremom has been a resident at Park Vista for 3 years and we are very grateful for the personal care we have received! Everyone from our amazing administrator, Sheri to ALL our compassionate and respectful caregivers The homes (there are 4 total on the property) are immaculately maintained with beautiful decor, not to mention the professionally landscaped grounds and organic garden! ALL living areas and bedrooms are spacious with private bathrooms too! All meals are freshly prepared with fruits and veggies from the garden The parties are always fun with great food and live entertainment! This has been a dream place for mom and allows me to rest peacefully knowing she's safe and well cared for FYI I am a nurse with high expectations and believe me Park Vista exceeds them ALL!!!

I am so impressed by the Silverado in thousand oaks California. The residence is spotless and…read moreclean. It's light and airy. The staff is welcoming and sincere. Fresh flowers everywhere. The amenities are many. So much live entertainment, which is interactive and energetic. Games and learning sessions all day. The food and chef are excellent. Mostly i see happy residents that know each other and keep company. It's a real pleasure to visit there. Very uplifting.

I went to visit my Uncle and was greatly impressed by the facility and especially the staff…read more Everyone is so friendly! My Uncle likes living there and everyone is so attentive, that I have no doubt he's being properly cared for.

We have already requested that the State investigate for this former employer for what I believe…read morewas a wrongful termination. After my family member had been stuck by a car, He promptly provided a doctor's note regarding medical restrictions. Despite this, he continued to comply with every onboarding requirement they gave him. At the employer's request, he completed multiple tuberculosis (TB) tests over approximately two weeks. In total, he made four separate trips for TB testing, each requiring approximately a 48-mile drive plus additional travel to return home. He also made repeated trips for onboarding, paperwork, and mandatory training. Throughout this process, he remained in contact with the employer and was never clearly informed of a required work schedule or specific reporting time. The voicemail they later relied on to terminate me does not state any date or time that I was expected to report to work. Instead, the voicemail states that they wanted to discuss and establish a "firm start date." The day after they completed the onboarding process, he received a call asking why he was not at work and was told they had left him a voicemail saying when he was supposed to be there. However, the voicemail contains no such instruction. He believes he was terminated based on information that is contradicted by the employer's own voicemail and despite his good-faith efforts to comply with every requirement they asked of while recovering from his injuries. Looking at the voicemail screenshot uploaded, the transcript appears to support one important point: the caller says they needed to talk get a firm start date and wanted to make sure everything is set in stone. The transcript shown does not appear to state a specific date or time that you were expected to report to work. If the actual audio matches the transcript, that could be relevant evidence because it tends to support your claim that no firm schedule had been communicated before they later asked why you weren't there. They also stated they would find someone quicker then it would take my client to heal which is "long before he completed training and was paid, my client provided documentation from my doctor regarding injuries sustained in a motor vehicle accident. During a conversation with management, he was told that they could find someone else quicker than it would take him to heal. I found that statement dismissive of his documented medical situation and inconsistent with professional treatment of an employee dealing with an injury." uploading the rest of the evidence won't be a problem but since this place is under investigation we thought we'd let yall know so you can find a better job opportunity, there's better retirement homes then this one that doesn't care for their current employees & incoming employees, just disrespectful & unprofessional dismissive and insensitive never again thank you for your time.

If you're suddenly in the stressful place of finding the right fit for a loved one needing assisted…read moreliving, you'd be smart to include Atria Grand Oaks in your search. I moved my father here from another nearby facility for many reasons, but the main one? The people. Not just the many attentive caregivers and detail-driven admin staff, but frankly, the residents themselves. They bring a noticeably upbeat vibe on-site by being genuinely friendly and outgoing - there's good energy here. To me, that's as important to consider as a property's amenities or pricing. Yet, cost-wise, this is the best value you'll find in the TO/WLV area. Hands down. The facility itself is lovely and well kept, with generously sized rooms (even the studios), an expansive dining room featuring a daily menu of surprisingly tasty selections, a pool, a theatre, a library, a gym, fun outings, activities, daily transport as needed, and gorgeous exterior grounds (including a putting green) that are meticulously maintained and quickly refreshed as needed. Also notable: An impressive, new arrangement of high-end flowers that greets you in the foyer each week. Why does this matter? Efforts like these say a lot about the approach Atria insists on when overseeing your loved one. Details matter here. Now, some past reviews posted below may say otherwise (when Eden (the current executive director, who is terrific) and the new chef (who is talented as well as accommodating) weren't in place yet), but from what I've encountered, the staff delivers a remarkably one-on-one, personal experience to each of its residents. Importantly, these folks are also nothing but attentive and accommodating in working with family members to help manage a resident's care schedule and travel. Given all this, my dad and I are grateful to have found this option as his new home. A last comment on rent increases (true of any assisted living facility - not a slam on Atria). The contracts of many facilities use misleading legal speak when describing the "potential" of rent increases. Phrases like, "In the event the facility should experience an increase in rates" or "From time to time, the property will incur a rent increase based on blah blah blah...." This is false, and I don't know how care facilities are allowed to create this untrue impression on a legal document. The simple truth is, every January 1st the rent will increase. Now, your sales rep will admit this if you ask. But the smart move? Add it in writing to the contract before you sign. Stipulate what you agree to pay, percentage wise, as an increase each year. I'd recommend no more than 5-7%. After all, it's likely they need you as much as you need them, and your strongest leverage is right before you sign anything. Despite your search being an emotional journey, at the end of the day, this is business. Facilities need to fill rooms quickly and generate income. Find the place that's flexible and "feels" right while checking all your boxes. For us, that was Atria Grand Oaks.

Our beloved mom was at Applegate homes, a board and care home for about 6 years where she passed…read moreaway peacefully at almost 93 years old surrounded with the love of her family and the most wonderful staff we could ever ask for. If you are considering moving your loved one to a board and care home, I highly recommend Applegate Homes which is a family owned business with heart and soul. Their homes are immaculate with a loving and caring staff which are like family... I moved my mom there during the pandemic which was a very stressful time to say the least and after looking at over 40 homes in the surrounding area, Applegate homes was the last one I looked at and it fit all the criteria's I was looking for & the owner Irma instantly made me feel at ease and I knew that this was the perfect home for my mom. Anytime I ever had a concern about anything I would call Irma or her Daughter Cynthia who is the administrator of Applegate Homes & they would instantly calm my concerns and address any issue I had which over the past 6 yrs were very few & they always went over and above the call of duty, all the way to the end. Applegate Homes and their staff is a TRUE BLESSING to me and my family and we are FOREVER GRATEFUL that our beloved mother had the best care, a beautiful room in a beautiful home with the most AMAZING & LOVING STAFF YOU COULD EVER ASK FOR

This place is absolutely horrible! Don't be fooled by the clean appearance. They dont like anyone…read moreasking questions. And if you do be prepared to have them kick out tour dying family member! Run from this place!