They did not speak when we came in. The first question when looking at computers was is it going…read moreto be financed. Did not provide any help with picking out a computer. Never ever shopping their again.

It would take a long time to say everything that occured so I'll just stick to the bigger things…read more 1st they have a policy that if you spend over 100 dollars cash on anything you will not recieve your money for a minimum of 14 days period. Of course you wouldn't know that as they know for a fact if they posted that specific info at their registers then they would quickly become the one business in america that people would refuse to spend cash at. They work on commissions and at their Gallatin location the store manager trains them on being worse than any car salesman you've ever met. It must be that way because once you meet the guy he does the same exact things and acts the same as his employee's. They will say ANYTHING to get you to buy something sometimes not even saying anything as one of their employees added a product at the register when I was in the process of making a very, very large purchase of a new computer over 2000 dollars. He explained it by showing me the product and saying "if you install this you will get 40% off the price of it". What he didn't tell me was that he charged me 100$ for the product and did not tell me so I had thought by his statement IF I installed the product AND bought it (online like you literally do with 90% of this type of item) I would get a huge discount). The manager had no clue as to why after I found out the employee "slipped in" the other product I didn't know that I was buying why I would bring everything back........... Where I grew up once you know for a fact someone lied to your face (really committed fraud) you don't do any business with them at all period because you can't trust them! I literally, literally had to explain that to the store manager 3 times because (here comes the teaching his staff to be lying salesmen part) acted as if he totally did not understand what I meant the three times I had said your employee flat out lied to me just to get me to buy the product. He kept trying to jump past that specific action that led us to the return and he kept asking things instead like "so it didn't perform as you wanted or it didn't this or that" (he was trying to go down that specific road to put everything on the product that I purchased if it was faulty or not and NOT that it was his teaching his employee's to say anything and do anything just to make a profit and allowing them to use the tactics that they do to sell products as they do. Imagine literally telling someone that their employee "sold" you something without your knowledge and that he flat out lied to your face repeatedly about the actual main purchase you were buying and after three times each time he looks you in the face and says "I don't understand was there something wrong with the product"? That is exactly what happened no somewhat or sort of but EXACTLY how it happened. To make it worse the employee in the parking lot got my phone number directly after buying the computer whe he brought it out he wanted to buy MY old computer (which is totally against their company policy and I know that because he told me to my face "I'm not supposed to do this but I been looking for a bigger tower case" and you tell the store manager that including that this employee has my personal number in his phone right now and he can go look just to prove he's a liar only for the manager to blow me off insinuating I was just saying things at that point due to being mad. So calling me a liar. That's why I know the manager is telling them to do these things, he won't even go check a phone for proof of deception. Everything was a deflection then they had to "check" to make sure it still worked (totally get that) but after like 45 minutes in a totally empty store it became the manager trying to make me stand there as long as possible just to get me the maddest. He had literally 1 page to fill out all of which equated out to be less than a half a paragraph which (while at this point he was finally back at the counter) I stood there for an additional 20 minutes waiting on that one page to be completed. Oh you have no idea I could go on for a minute and then if that wasn't enough the district manager refuses to call anyone back (read the other reviews) because again these people have knowledge that their employees do slimy things and they let them and it's all good to them. No accountability, as long as they keep selling they don't care how they do it. All I can say is thankfully I can hold my temper but I guarantee just by the way the manager doesn't know any better when to stop pushing and as crazy as people are today I'm glad that I don't work there because it's only a matter of time when he will pull that with someone who doesn't deal with things like normal people. I've was in the military for over 10 years and have been in active zones. I was so upset I was literally shaking not from anger but just from stress you have no idea. Do yourself a favor even if you have to pay more it's worth it to go somewhere else!

Need a tech company? This is the one. Great response times and always fixes our issues…read more Understands how a business works and can get your office/network running smooth.

ITS Techs are Superhero's ! Highly recommend . After arriving home from a weekend visit to NYC we…read morediscovered that all photos somehow disappeared from camera card. It took ITS Tech less then 48 hrs to recover most of the images thus saving the day!

Took 2 PC's refurbished by someone else in to get checked because they were not working correctly…read more After a few hours in the hands of David and Robby, they are both like brand new computers. Even more, the price for the service was extremely fair. Will definitely be taking all tech products here in the future.

Went in knowing my AIO need fixed cause my CPU was hot. My pc would crash's and only run for about…read more2 - 3 minutes also knowing my 2 front fans was not working either asked them to diagnose to see if what I thought was correct they also said it was going to cost 50$ for the diagnose. they called and I came up there and they said what I already knew that my CPU was hot and my 2 fans did not work also added that if they wanted to look more it was going to cost an additional 29$. I proceeded to pay the 50$ for something I told them when I went in. As soon as I went to leave they keep telling me they make a living on this stuff and that I'll be back. At the end of the day I got nothing and walked away know the same thing would not take ur stuff there if you want ur time wasted

This Best Buy is located in the larger plaza featuring Dick's, Rooms To Go and a few other spots on…read moreDickerson. Like most folks these days, I do most of my shopping online, but there is something about touching a laptop and the keyboard before purchasing. I knew what I was after, so I headed to the discount laptop wall, after a quick test drive, I chose the HP I wanted and headed to the register. Service was ok. They were well staffed, but the associates were all chatting with each other, not too focused on the customers, especially in the computer area. Store is clean and in good condition. So far, happy with my laptop purchase. Solid $199 that does exactly what I need it to do, without issue.

In May 2018 I purchased a lg refrigerator from bestbuy and was told I was still active so I started…read morehaving problems with my lgdoor with i a door five time they came out one time to service it four times to change it each time the came out to exchange the refrigerator they complain about how heavy it is and its to much problem to bring it up because it was the same people who delivered it the first time so they knew what they was getting in too so now overtime they come to delivere the refrigerator they will dent the one on the truck so they will have to come back one of the five time the put down as they exchanged the refrigerator but never did so when we called in the the company on March 30 they said that they exchanged the refrigerator so I read the numbers to them of the refrigerator showing them i have the same refrigerator so the delivery man lied to the company and they lies don't stop i have many case numbers that the operator gave me when looking up the refrigerator they said I was active then they was going to send someone out to replace the refrigerator but that changed then someone came out to do a test on the refrigerator and now they changed again by putting in my Samsung refrigerator as my lg refrigerator the Samsung refrigerator is my tenant refrigerator now they are saying that where my warranty is on but the parts and labor is more they would just replace the refrigerator i need an compressor and a condenser now they are saying that im only covered for the compressor and not the condenser but I was told I was because I we brought a bundle and the reason why I paid for the parts is because all my wife ozempic meds went bad we had 6 boxes and its been two to three weeks without a refrigerator or replacement and when they came out to change the parts I was first told by bestbuy that it was the compressor but when lg came out they said it the compressor and the condenser on my home camera they only came in with there tool bag and when they started talking they was talking in German or Russian so they left after talking to they self for 5 minutes and said they have to order a part the condenser ok so they left but said in one to two days someone will contact me three days went by no phone call so me and my wife contact them and they said through the infestation they couldn't do the repairs we said what infestation we do have any type of bug or mices in our home so I went and took off the panel and took pictures and sent ti to lg a totaled of 12 pictures showing that he lied and the only thing that was on or around the condenser was dust so I brushed it off and took pictures of the dust on the floor and sent it to the and they want me to pay to have some one come to clean what I've just done In 5 seconds There was never any bugs and I want to post the pictures on line if I have a spot to post now 1 from the first time defective refrigerator 2 lied about delivery 3 they dent the new refrigerator 4 they dent the other refrigerator again and blamed it on the warehouse twice 5 they said that they delivered the refrigerator 6 they came out to changed the part the compressor 7 now they said its the condenser and have to order a condenser 8 they lie about saying infestation and it was a little dust on the condenser 9 we even paid to have it replaced 10 its been almost three weeks 11 my wife ozempic meds went bad6 boxes 12 they won't replace ar fix the refrigerator even after we paid for it 13 I can go on but now I'll change to something new about a year and a half ago ive purchase over 12 thousand dollars of electronics for my daughter a complete gaming system and I but the bundle on all electronics at bestbuy and that's where I brought my lg from so I have ove five accounts there and they was supposed to link all together because of the bundle for the electronics I was supposed to be notified to renew my bundle from bestbuy I wasn't notified so again we called to see if they can do something and activate the bundle again they said they will call me and all my gaming toys for my daughter is till in the box in my hallway never been opened and to this very day they still haven't contacted me about my bundle care on the gaming system so onall my electronics ive spent about 20 to 25 thousand dollars on electronics and electrical appliances now im fucked on my refrigerator and my gaming system doesn't have any coverage

I have been to see Jay at least 3-4 times for computer issues. Each time the experience has been…read moreprofessional and always satisfied with the service. Highly recommend.

I was referred to Geekzup by a close friend and after my experience would recommend anyone in need…read moreof computer related services to go here. I had a hard drive upgrade and the process was extremely efficient at a reasonable price. I really appreciate the timeliness and support provided by Geekzup. Please don't hesitate to reach out because their service is outstanding.

Doug is amazing! He diagnosed the problem, replaced some defective capacitors, and had the…read moretelevision hooked up and working in 45 minutes! Thank you!! Great work and beats recycling the television. Good guy! Knowledgeable and friendly!! Thank you - and reasonably priced!

TV was repaired a week earlier than expected and took under an hour. The tv works just as perfectly…read moreas it did when I got it. This guy rocks!

I have never used a computer repair service that offers pick up & delivery and who works out of…read moretheir home shop. I was a bit leery but like to support local businesses when I can. Glad I took the chance. Rick works on both PCs and Apple laptops. My Macbook Air had a virus which was beyond me. My Mac is an older model but I hoped to get another few years out of it. Rick picked up the laptop, was able to remove the virus, install a new browser (at my request), and do a tune-up. He also was able to add the print/scanner software I needed for my all-in-one office equipment. Good price for the services, personable, & professional. Will use again.

I kind of contacted Rick a little late in the afternoon and he returned my call within 30 minutes…read more He came by the next morning and picked up my laptop. He brought it back to me about 3:00 that day--fixed! He is very knowledgeable and very easy to work with. If I need any other work done on my laptop I will call Advanced Computer Diagnostics first.

Steven, I'm the…read morestore manager at this new location. First off, I'd like to thank you for reviewing my store. Any feedback is good feedback. I will take any feedback I see or hear and use it to better the experience for any customer that walks through our doors. I will be checking Yelp, Google and other review places on my own time to make sure I stay up to date on what people are saying about my store. Secondly, I'm sorry you didn't get that great of an impression of our store on your visit. I saw that you posted this 20 days ago which was right during our Grand Opening weekend and it was really crazy in here. I just wanted to let you know that we are more than happy to take care of you with pricing. If our prices aren't the cheapest, I'll beat any price you can find. Even if our friends across the street are offering something lower, I will beat it. As far as being able to hear, we do try and make a fun and inviting atmosphere for everyone. Unfortunately, it can get loud at times. However, if you are trying to hear a specific sound totally in any instrument you are trying and you can't hear it, I'd be happy to take you or anyone else to our rehearsal room. It's a quiet, sound proof space you can test what you'd like to buy. As far as our inventory goes, we are actually about to start getting a lot of really cool guitars and keyboards. We got our newest batch of guitars in yesterday. As the weeks progress prior to our Grand Opening, we will continue to get more higher end equipment. Next time your around, come see me. I'd be happy to make your next visit a better one. I work Tuesday- Saturday until 5pm. I also welcome anyone that has any feedback regarding my store to review us. If you have a bad experience, you are more than welcome to call me at the store at 615-851-8564 or email me at jared.ison@guitarcenter.com. I'd love to take some time to hear you out and see what I can do to improve the standards of my store! Again, thanks for your feedback and I look forward to the opportunity to make your next visit a much better experience!

I see Jack for guitar lessons here and he is great! I have never had an issue with any of the other…read morestore employees or purchases either.

Highly recommended!! Aaron and team are exactly what you want for your IT help or specialist. They…read morehelped me recover a failed hard drive with lots of important data. Their service was timely, he's quite an expert and was willing to help preserve data privacy and integrity above and beyond other providers in the area. Really glad I found them and tried them, they've got my business in the future for sure!!

From the owner: Our on-site and remote computer repair service gets you back up and running fast. Our computer…read moreservice technicians diagnose problems and make repairs quickly to minimize downtime and maximize long-term performance and reliability. Our virus specialists use the most advanced techniques to remove viruses and provide you with the best defenses and virus protection to safeguard and secure your computers, networks and business data. Our business computer support professionals can help you expand your existing network, establish a new network or install a remote office. Our network specialists will help you configure the best network solution to grow with your business.