What should have been a straightforward 300-square-foot hardwood flooring installation turned into…read morea nightmare of poor workmanship, unprofessional behavior, and inadequate repairs. We paid $6,800 expecting a high-quality job, but what we got was an exhausting ordeal. From start to finish, the experience was riddled with issues that we had to identify and report ourselves--problems that any competent professional should have caught immediately. The quality of the work was shockingly bad. On day one, Liquid Nails glue was tracked across the floor, leaving visible shoe prints and hardened globs that were never properly cleaned. Many boards were cracked or splintered, and there uneven seams in the flooring because the lines weren't properly started, according to the contractors who later fixed the job. The subfloor wasn't leveled, causing high and low spots that ultimately required sanding. To make matters worse, the second contractor we hired to fix the mess pointed out that parts of the floor weren't nailed down properly particularly around the walls, and the nailing overall was insufficient. They also found numerous "H-joints," a hallmark of rushed and sloppy workmanship. The baseboards, which we paid $700 to have installed, were no better. They were nailed to drywall instead of studs and could be pulled off with minimal effort. Excessive caulk was used to cover gaps and poorly cut boards, and additional wood putty stains were left behind during their attempts at repairs. The lack of professionalism was equally disappointing. One of the installers loudly berated a younger worker to the point that both we and our neighbors could hear it. It was clear that no quality inspections were being done. We had to point out every issue ourselves, and the repair attempts they made often made things worse instead of better. Despite repeated complaints, the company failed to resolve the issues. The first repair attempt involved replacing one marked board and adjusting a seam, but they didn't clean the Liquid Nails residue, leaving even more wood putty stains in the process. A second installer tried twice to remove the glue but failed both times. In the end, we were offered either a board replacement or a "deep discount." The so-called "deep discount" only covered the cost of repairs and felt like a minimal gesture given the extent of the issues. Our best decision was taking the repairs out of their hands. The professionals who took over spent time explaining all the issues and were shocked at the poor workmanship. I regret not hiring them in the first place because, in the end, we'll never get the finish we initially wanted, and there are issues with the floor we're just going to have to live with. Save yourself the frustration and hire someone else. Arcata ProFloor's lack of quality control, unprofessional behavior, and resistance to taking accountability--offering only the bare minimum to address their mistakes--make them impossible to recommend. What should have been a simple project turned into weeks of stress, nights spent sleeping in my office, and deep disappointment.

Jeff, the owner, came out and measured my friends house for flooring this morning. I am helping her…read moreson as he has lost everyone in his family, including his mom, my best friend. He was kind, professional and a great listener to our unique situation and budget. He gave us different ideas and ways to save on this enormous project. Trust me if you need flooring, call them!!! Not only do they work with you but also come through in unexpected blessed ways. My thanks and praise are not enough!! Paula

The team at Karges Flooring did a great job on the hardwood floors at our house. The floors in the…read morehouse had been highly worn and painted and looked awful. Chance and the team brought the floors back to life and they look amazing. They went the extra mile to make sure we were happy with the finished product. Highly recommended

We had Josh and Chance remove old carpet and install beautiful maple hardwood floors and they are…read moredoing an incredible job! They have corrected the big mistakes and damage caused by the previous homeowner in 3 rooms. They are very careful and great craftsmen. They installed a wonderful decorative border in the living room which is epic and quite beautiful. We are very thankful for the quality of their work!

North Coast Floor and Tile recently finished new engineered hardwood flooring through most of the…read morehouse as well as new carpet in the primary bedroom. WOW! It looks fantastic. They were very quick and thorough to come and provide an estimate . Brittany was a great communicator as far as choices and getting the estimate together. Jim did much of the work and his attention to detail is the best! He is very meticulous. We are so happy we had this work completed by NC Floor and Tile! You won't regret the excellent work and service they provide. Thanks to all who made it happen!

Very helpful and kind enough to direct us to another business who would carry the small quantity of…read moretile pieces we needed.

Recently I purchased some very inexpensive laminate flooring from Alves. It was .99 per SF, and…read morethey warned me that this product was not very sturdy and not suitable for many applications. Sure enough it was chipping quite easily during installation, and my contractor (not Alves) said it would not hold up over time. I returned the product to Alves and they gave me a full refund even though I'm the one who made a bad choice in purchasing the laminate. They were extremely helpful throughout the process, going as far as to listen to my contractor explain the problem with the product (of which they were already aware). Super pleased with the customer service at Alves!

I don't know who wrote these other reviews, maybe they got a discount of rat? but Alves is…read moreridiculously expense. I told my handymen never to use them again, but they said they were in a rush and no one else was available. The first time I paid them my handymen took out the old carpeting and Alves billed me again for the removal. This time they billed me $912 bucks to have a remnant installed in one room. never again. Go to Arcata pro floor or Eureka 1.

Great hard workers! It was more work than they thought! The price pretty high and thought it would…read moretake only a few days with three guys! The owner made it right! He was caring and understanding!

I hired Simple Visions to work on two homes, in the past few months. In the first home, they did…read moreALL the work required to prepare it for sale, and completed it faster than the realtor and I anticipated. The second house needed urgent work, due to a fire. I sent them a picture of the damage, and they were here the next morning. They are prompt, professional, reasonable and I couldn't ask for better quality of work. Both Lou and Scott have been so kind, and made me feel comfortable about the work they were doing. I was very impressed by them, and give them my highest endorsement. You can trust these guys to do the job, and do it right!

We had a fantastic experience with Nelson's Flooring. I will absolutely use them again for our next…read morejob. The prices are fair, they are informative and keep me posted on materials, Tim, the installer does amazing work. Jerry, the owner checked in with me and updated me every step of the way. I really appreciate the way they do business. They are real and direct. Fantastic business! we do a lot of custom homes and renovations. Nelson's will be our go to and we will be letting all of our sub contractors know as well.

We are replacing carpet with LVP. Only tv room done so far and can't wait for balance of downstairs…read morecompleted. Even our pool table not a problem. Excellent installer.

Joey with North Bay Homes responded quickly, was reliable, and prioritized my project. Most…read moreimportantly, Joey is an honest contractor with a lot of expertise for a fair price. He followed through with a timely quote and great communication. Joey was happy to do the part of the job I liked least - insulation, hanging drywall, and the first coat of joint compound. I'm happy to finish mudding, priming, and painting -- That's the fun part to me. He pickup supplies, started the job at 9:30am, and was done by 3:30pm.

Joey with North Bay Homes recently renovated our 1200+ square-ft deck/railing and did an…read moreoutstanding job. He was so responsive and reliable, we just could not be happier with the outcome of the project. Throughout the whole experience he was extremely professional and communicated regularly with us as the work progressed. His flexibility was really appreciated as we asked for additional work to be done that was not in the initial request. We would not hesitate to recommend him and will definitely be reaching out to him for any future projects we may have. Thanks Joey!

We could not be happier with our experience with Alchemy Construction. The communication from the…read morecompany was top notch as was the crew who performed our solar system install. The crew was always on time and very pleasant to deal with and always had an answer for any questions we had in the moment. We will be repeat customers and highly recommend this company without hesitation. Steve & Amy and the crew are awesome!

Working with Steve and Amy at Alchemy Construction for my solar project was great. They took care…read moreof all the details, required applications and permits. They also communicated the process very clearly along the way and responded to all my questions. The Alchemy crew was experienced and I could tell they took pride in the quality of their work.

Johnny's came out to replace some flooring in two bathrooms and the kitchen and it turned out…read morebeautiful. They were very professional and did a excellent job of laying this flooring. They were great about accommodating our schedule and the price was reasonable for sure. Would I use them again. In a heartbeat!

We couldn't be happier with the service we received. The project included wonky floors and odd…read moreshaped rooms inside a building in Ferndale that was built in 1998. They did a great job. Every interaction with everyone at the company was a pleasure. Based on the overall experience, we will be a returning customer in the future.

There's a reason Richard is known as the tub man, because he knows what he's doing! My partner…read moreslipped in our shower/tub combination, and her heel went through the side wall of the tub. Originally the tub was going to be replaced at going to cost us $4,000. We found Richard who came out the same day to give a quote of 400 to repair it. While he was here, he also managed to unclog our drain! Richard was timely, communicative, and did a great job. If you have any tub needs, you call THE TUB MAN!

If you shower or bathtub refinishing, we highly recommend Richard Scoville. He is very detailed…read moreoriented, knowledgeable about his craft, gets the job done in a timely matter and is pleasant and easy to work with.