We had a post on our stairs outside that had come loose and needed service to have it reattached to…read morethe railing and set in the correct orientation again. Daniel came to my home promptly, evaluated the situation, charged a reasonable price, and completed the labor all within the span of a few hours. Very happy with the work performed. Now no one will fall off our stairs due to a wobbly railing! Daniel and his co-worker who assisted were professional, efficient, and understanding of my needs. Will definitely call again for future repairs/assistance!

The guys did a good job washing and cleaning the inside. My problem was I paid them for Ceramic…read moreCoat and I asked before they left how long would it last..... their reply you won't have to worry with that for a while. They never used a single drop of Ceramic Coating on that truck. I paid for Ceramic Coating and did not get it. Be sure you get what you pay for if you use these guys. They lost a customer with me. I hope this helps others that use them to pay close attention and get what you pay for.

Searched high & low for a good poly pvc deck / porch company. Kyle, Lynwood & crew are friendly &…read moreknowledgeable in what they do. They did not disappoint they worked non stop & answered all questions. I am so happy with my quality pvc deck & front porch. I know it will last for years to come. Thank you so much I am 1 happy lady. They will be the crew that I'll use to screen in my front porch. Many Thanks guys

From the owner: Click Business Name for More Information…read more Deck World, Inc. is a family-based company located in Ashland, VA. When Lynwood Pierson started the company in 1986, his goal was to bring true quality construction to his customers. Having designed and built thousands of quality constructed decks, Deck World has done just that. Over the years, trends in construction have changed, and we have kept up with the times. We now offer maintenance-free decks and vinyl fencing. We hold a Class A Contractors License and guarantee all our work with a one-year warranty. In addition, our maintenance-free decks come with a 20-year manufacturer's warranty, and our vinyl fences and rails come with a lifetime manufacturer's warranty. We appreciate your interest in our services. Please feel free to contact us with any questions or to request a free consultation. We look forward to doing business with you!

We have a 100 year old Four Square. So trusting anyone to work on our house is beyond stressful. I…read morefeel like we hit the jackpot and really don't want to share! Johnathan and his Team's charm and professionalism was just beyond. They were there before we woke up and stayed several times after 5pm. We needed our basement refinished after some water damage and demo a French Drian was installed. They installed new stairs, framing, electrical and dry wall. Not to mention jacking up our house to replace the main joist! We're amazed at how he was able to maximize the space for the area we wanted. We were able to comfortably work out little changes along the way. Johnathan said to me at one point " I want it to look like it would in my own home!" I really could go on and on. Just know this is not AI this is a real honest review!! We absolutely will be contacting Fowlers Home Improvement for all our projects in the future and so should you!

Fowlers did give us a prompt refund regarding the issues mentioned after we emailed them…read more Because they did not fix the work when we originally brought it up on site and due to another incident on site, we did not feel comfortable asking them to come back and fix the work they did poorly the first time. After multiple discoveries racking up in cost, we finally decided to email them. They were prompt with a response and a refund. We only asked for a refund for the work we found problems with, which was roughly 1/3 of the cost we paid for all of the work that they did.

I chose this company based on their online reviews, but after my experience, I seriously question…read morehow accurate those reviews are. From the beginning, I made it very clear that I wanted 100% communication and no misunderstandings. The salesperson assured me the entire project (windows, gutters, shutters, etc.) would take about 2-3 months. I was aware I was paying above average, but I trusted their reputation. That turned out to be a mistake. The problems started right away. I assumed measurements were taken during the initial visit, but they weren't. I had to take time off work for another appointment, and the person they sent was in and out in about 20 minutes. After that, communication completely broke down. I had to repeatedly call just to get updates. Months went by with no clear timeline for installation. Every time I spoke to someone, I got a different answer. The office staff seemed completely disorganized, and emails were confusing or contradicted each other. Eventually, I spoke with managers, and even they admitted there were mistakes and miscommunication. But nothing was actually resolved. When installation finally happened, it was poorly handled. They sent only one person to install gutters, which was inefficient and unprofessional. To make matters worse, they somehow retained my payment information and charged me without my authorization, which is extremely concerning. At one point, a manager apologized but then started mentioning that if I canceled, I could be legally responsible. That is when I completely lost confidence. It felt more like a threat than an attempt to resolve the situation--especially considering they had not fulfilled their obligations despite receiving a large deposit. They later came out to take pictures and "check" the work, but it felt like they were trying to protect themselves rather than fix the issues. I have lost an unbelievable amount of time dealing with this--taking off work, making calls, and sending emails. To this day, I still have an issue with one of the windows. I reached out again and received a response that made no sense, and I still have no real answer. Also, their "lifetime warranty" is not even through them--it's through a third party, which was never clearly explained upfront. Overall, this has been an exhausting and frustrating experience. I strongly recommend being very cautious before choosing this company and considering other options. Look for the response towards any complaints they're completely generic. They don't even give at least any kind of explanation as to why of things occurred. I would take my business elsewhere. You're gonna get robbed. They're charge you an astronomical price for something that anybody else could've done much cheaper.

I want to update my review concerning Smallwood Renovation, Keith the owner of Smallwood Renovation…read morecalled me yesterday after viewing my concerns about his lack of response on Yelp. Keith could not have been nicer and was very apologetic with their delayed response to a few issues we had concerning the deck they had built for us. He immediately requested that a crew would be out this morning to address everything and the crew showed up and corrected everything and then some. Sometimes customer service is lacking in this country right now, but not with Smallwood Renovation if it isn't right they will do everything in their power to make it right. Thank you Keith and the crew at Smallwood Renovation!

Talked with someone. They went on vacation. Hopefully I'll hear back soon. Never heard back. Not…read morethat professional

Steve was professional and listened. Unfortunately we…read moredecided not to proceed with our deck replacement however I would have hired Steve and company to do it if we had the money. Thanks Steve for being so thorough and caring about us.

High quality fencing and service, would recommend to everyone I know. Quick and efficient.read more

Sales department immediately became responsive to our needs, provided an estimate in a timely…read moremanner, which we considered the best since none of the other companies had any interest. Very diligent in accommodating us into their schedule while considering our timeline and schedule. Very professional in that aspect, always kept us up to date with regards to when was the job going to start. I have to say, the crew that showed up was very professional and respectful of the property, started on time, finished on time and cleaned up after themselves. When I look at the quality of the work and the materials used, I know we got our money's worth, that fence will last many years as long as I do my part. Thank you Top Rail