Sad after 20+ years of having wonderful doctors who listened to you and were very nice I go in with…read morea broken rib and have some random nurse practitioner insult me and she was very rude and off putting like she was so offended I was there with a broken rib and the doctors at the er gave me a narcotic for pain. She then continued to badger me saying this is a work related injury we can't help you after this. So after being insulted I will now be looking for another primary care doctor and avoid froedtert all together. If you're in honest pain avoid this place

I had a doctor disappear in the middle of our appointment and leave me sitting there for almost an…read morehour before I decided I had been ghosted and left. They better not charge for this visit! And that was the last in a long line of issues. 4/25/2022: And they just decided to not honor my appeal for the visit where the doctor ghosted me! It's good that they are so taxpayer funded that they don't need to bother with patients who actually have private insurance and pay all their bills on-time.

A good laboratory to get required samples for annual physical tests and other medical testing…read more With an excellent location in the Pewaukee area, and great facilities, the staff at this lab is very efficient. I'm impressed at how promptly they have provided test results. I get all my lab work done at this lab and I recommend it. It isn't too busy or get crowded like other labs. I consider this a professional and reliable laboratory.

The nurse came in with slippers and an attitude so my bf didn't even feel comfortable talking to…read moreher too much. The physician was great. It was weird going from slippers and attitude to professionalism and caring She was great and helped us out without making us feel unwelcome

Even though the website said no appointments for several hours. Walked in and was seen within 20…read moreminutes. That was pretty excellent. Great check in, nursing triage, and Dr. assessment/testing within 30 minutes.

I think I've been scheduled all over the city in the Froedtert system. This location is pretty far…read morefrom me and thus, not my favorite. That being said, the offices are nice and up-to-date. Nothing felt old or shabby. The front desk staff is friendly and fast. Check-in was a breeze. As always, the wait was not long nor did the appointment start late. The medical assistants are always great at these clinics and personable. The care I felt was tangible, despite this being a conversation and not an exam scenario. That being said, I didn't know there would be no exam and this could have been a virtual visit where I didn't drive halfway across town.It would have been super to have known that ahead of time. Rush hour traffic early in the day to see a gynecologist is not in my list of favorite experiences. One star lost there for not giving me options.

Preventive care is the best care. The technician was very kind and talked me through the process,…read moretook time to answer questions about what was next.

I had to find a new doctor because mine retired. I heard about Dr. Allen from several people who go…read morethere. He sounded like the kind doctor that I was looking for so I made an appointment. I couldn't be happier with my choice. I've been there several times now and I so appreciate the care I receive. My questions are always answered before I leave. His entire staff is polite & wonderful!. This Dr. & staff is truly appreciated.

This is in response to the only other review on this business. The 1 star review: I happened to be…read morein the waiting room/reception area that day and I saw it all and heard every word from start to finish, and this woman's account is not even close to what happened!! Read on for more. I have been seeing Dr Nikki Allen as my primary care provider for a few years. On a couple of occasions Dr Nikki has been booked up when I needed an appointment so I've seen Dr Tim Allen. Although, he's primary an Addiction Specialist, he also serves as a General Practitioner. These two people are not only excellent, professional, caring doctors, who go way above and beyond for their patients, but they also serve and give so much of themselves in their community, especially to those in need, in a real, sincere, tangible way! I happened to be looking up the link to their website for a new friend who is looking for a new doctor (as I've referred others who have been beyond satisfied, btw) and came across this review . It grieves my heart and makes me angry to see them and their livelihood slandered in such an egregious manner. Therefore, I felt compelled to set the record straight. I could sit and type an entire dictation of what was said and done between this woman and the Allens, and between her and the police officers, but nobody wants to read that so I will try and sum it up. At NO time did Dr Timothy Allen raise his voice, let alone start "yelling" at this woman. Neither did his son, who happens to be one of his receptions. Both spoke so softly and calmly that I was in awe! Dr Tim never came anywhere close enough to put his hands in her face. He acted professionally the entire time. This woman was rude and disrupting their business even though Dr Tim was trying to accommodate her tardiness by letting her wait until he had finished with the other patients who were on time. She became more and more unruly. He had every right to call on the police department. It is private property and she was creating unrest and upsetting other patients. You wouldn't allow that in your home, would you? When she finally realized she wasn't going to get her way, she decided to claim racism. Not only was their not one racist word uttered nor implied by the Allens, but I've got news for you, my VERY WHITE friend was ALSO dismissed as a patient by Dr Allen for very similar reasons and he had been a patient for most of his life! Again, I could go on but I don't think it's necessary. Every slanderous claim that this woman made is a falsehood-- made up out of whole cloth. I also witnessed every interaction between her and the police officers. Again, those conversations didn't go anything like she claims. They said the opposite of what she claims, that Dr Allen "wrongly called them." They told her that he had every right to do so. They certainly did NOT come in "hot ready to attack" her. She has falsely slandered them as well. Finally, you don't have to believe my account. I encourage you to check them out for yourselves if you're in the market for a new doctor!

I have been here several times... and found it well run, clean and friendly. I understand that they…read morehave to "triage" patients... so the 7 year old with a broken arm is going to get seen faster than the guy with a sprained ankle. It can be busy sometime... and they seem to get people in and out as fast as possible.

After finding out that several of the Urgent Care facilities near me are no longer in business,…read morethough they are up and running according to the web, I hauled my ailing husband to Froedtert North Hills Urgent Care. We had a very pleasant experience from the time we checked in upon arrival until our departure. The staff was pleasant, caring, thorough, and professional. My husband was interviewed by an RN, and again by a Nurse Practitioner. He Was taken for a chest x-ray, and had a breathing treatment which gave him some immediate and welcome relief. We have never before used Urgent Care, and found this experience to be surprisingly comfortable, and we left feeling we had been well served. We would both recommend this facility.

Over the years, we have had good experiences with various physicians (primary care internists and…read morespecialists) and their staffs.

I've been seeing Dr. Oosterbaan for a few years and after my last visit I'll never return. Over the…read morelast two years, my weight gain has been a huge pain point for me. Last year, when Dr. Oosterbaan brought it up during my annual appt, she was fairly understanding and made some good recommendations. Fast forward to this year and my weight came up again and she basically encouraged me to develop an eating disorder if I wanted to lose weight... She suggested I skip breakfast, eat three hard boiled eggs for lunch, and have plain grilled chicken on top of a bed of plain lettuce for dinner. And if I wanted a snack at all during the day to have a cheese stick. She also said that peanut butter and nuts are too caloric, and that I should never eat those. And forget about carbs! She said pasta and bread are a huge no no (even in moderation) and that she never eats carbs. What was I supposed to say? Congratulations on depriving yourself of tasty foods? She was also super abrasive and rude when she said she wouldn't write me a prescription for Ozempic (which, I never asked for one and wasn't planning on asking for it!) She brought it up on her own. I've never left an appointment feeling so horrible about myself, but there's a first time for everything and thanks to Dr. Oosterbaan, that's exactly how I felt. If this is how she treats someone who isn't considered "overweight", I'm scared to imagine how she treats someone who is. Two and a half weeks later and I'm still disgusted by this conversation. I'll find someone else who treats their patients with respect and understanding, which you won't get with her.

I had a fever of 103 and terrible abdominal pains. I waited less than 5 minutes. They gave me…read morefluids, ran labs, and wrote the necessary prescriptions. I felt listened to and taken care of. I will go back if I need to. Glad it's close to home.

When I arrived I was immediately greeted with a smile. I waited maybe a minute at most before I was…read moretaken back with my son. The guy who took us back was very nice and efficient. The nurse then came in and triaged us. She was nice and explained everything. We waited maybe another minute before the doctor came in. She listened to what my son was telling her and did a thorough examination. She explained next steps and what to watch for. The team was great. I was very happy at the care we received! I would highly recommend.