I highly recommend hiring this company for all your pest control needs. They are a very…read moreprofessional and highly communicative and able to get the job done fast for a very reasonable price.

I would have hired to treat home for termites but after agreeing to terms Xtreme Termite made…read moreseveral excuses over a couple weeks not to come on previously arranged days and then never contacted me again.

We have our annual inspections each year and each year they're very helpful. The inspector whose…read morename I believe was Nick, found a leak this year that would have gone unnoticed by me. They're always courteous and on time too!

This is an update to the review I posted a few weeks ago on the family owned and operated business,…read morePest Out. Miss Sandy the CEO called and apologized to me for the unsatisfactory workmanship of the two men that was sent to my home to replace the fallen insulation and or missing sections of our crawl space. I thanked her for taking time out of her busy schedule to respond. She appeared very concerned the job was not done right the first time. and vowed to make amends. She sent the two men's Supervisor Mr. Keenan out to perform a quality check of the work that had been sent to do. When he exited the crawl space,we sat to discus what he observed. He explained the condition the condition it was left it in, and it highly upset him, for they had not done the job satisfactory and he qualified that was not a not a representation of her business practice. She takes pride in her company and likes to have satisfied customers. Mr. Keenan took pictures to show Miss Sandy and guaranteed he would make it right to my satisfaction. We had paid a nice price for a nice job which fell short in every way. Today September 6, two men, Jasen and Alex showed up on time between 8::00 and 9:00 as scheduled, with the proper materials to complete what should have been done by the previous men. He rang my doorbell and introduced himself and stated they were here to restore what was necessary to keep our home cool in the Summer and warm in the Winter and without further a-due went right to work. Now I we are late Senior Citizens, so I could not join them two see what they did, so Jasen provided me with before and after pictures to show a nice view as well as explained what he and his counter partner had done. From those photos, it appeared they had met my satisfaction for a job well done. Before Jasen and Alex left, they cleaned up the area and carried away all the old sagging and deteriorated insulation. In addition Mr. Keene had returned a check Miss Sandy gave him to reimbursed me for the HVAC service done. I had to pay to call a service man to service my AC unit, which he found in excellent working order. I did not expect this, but that showed me she took pride in her company and wanted to make amends. You can read the condition the other two men left the crawl space in in my previous review. I take back my previous unsatisfactory rating of this company and wish to change the overall to five stars. Miss Sandy was very polite with me and it shows she take pride in her company , by the action she took. I also have this company doing my pest control. I also stated the you lady had put poison control boxes in with my food storage cabinets. Miss Sandy explains they were not poison, but contained a sticky substance to capture the insects for coming out again and will be change out quarterly and spray.ed This put my Wife and me at ease. I will be renewing my Pest Control Contract with this company at years end. Therefore, I now recommend this company to all. If you happen to be unsatisfied with calling them, rest assured the owner, Miss Sandy will make it right when brought to her attention. If you need pest control, call Pest Out. This company, will treat you right. Tell them Joe sent you.

Fantastic company. Not just my first line of defense against the critters, but the first people I…read morecall when I need an exterminator expert. Jeremy G. is phenomenal tech and I follow his expert recommendations to the letter! Thanks Mares, and Jeremy G!

I have been a customer of Mares / Reliance for a long time. About a year and a half ago they put…read morerat traps upstairs in my attic. The rats ate through the wire to my HVAC and I just had to replace that. The technician from the HVAC co said there was a rat in the trap upstairs. Let me say Mares has not been up in the attic to check the traps since they put them up there. I called Mares spoke to Bud he said he wanted to come out and get the problem under control. He also mentioned that they could credit my next view visits to compensate for the rat issue. Long story short Bud and his associate came out this morning and the first question where is your attic I said through that hole in the ceiling. Oh do you have a ladder? No I don't. What company comes to your home unprepared like this? Wouldn't you think they would ask those questions with the tech who has been servicing my account? Anyway they said we cannot access your attic because we don't have a ladder. Ready for the bombshell? They tell us the company was bought out and they are no longer permitted to access the attics due to insurance purposes. So let me get this straight you go up in my attic place rat traps and now you cannot go retrieve them because the new company does not allow it? WHAT????? I also have a rat in the trap in the attic right now. I do not recommend this company at all. I can understand the company being bought out, but if you are that great why wouldn't you let your customers know the company has been bought out and le the customers know the new policies so they could make a decision to stay with them or look around for options. Well I looked around for options researched a company with high rated review and compatible in price. I found one and I am kicking Mares to the curb today. I highly suggest current customers call Mares to see what their new policies are and if they can do the job you need them to do. This is my honest review and I am sad to leave them, but I think their customer service dealing with my current issue sucks! My final though? Consumer beware Mares might be covering up more then bugs and pests. Do your diligence and do your homoework!! Ask questions and get the right answers you deserve!

*This job request was for a friend's rental property with a roach infestation while he is out of…read morethe country*. Weather conflictions caused some delays in service, which caused a delay in communication. However, once we were able to get connected, very professional and tenants said the job was done well and the person spraying was polite and approachable. Extremely reasonable pricing as well! Definitely recommend over a lot of the other companies I reached out to.

Previously, when first encountered them I gave a "good" review... things have changed terribly for…read morethem!! I notice din "pest control services " with them for at least a year, the techs came, BUT NEVER went in attic or crawl space... the foreman admitted as much. No pictures, no sounds of them in those spaces/. Then they asked to come out for a "free" inspection. Suddenly they found multiple pest issues...keep in mind they have been out to me every 90 days..!!! The foreman kept calling, but now he said he was the owner, he in the past said the owner was not involve anymore with company!!!! Beware of this business, I have called our AG of Virginia, and warn anyone in using Talent, or calling them. feel free to contact me for more info....

We've been using Bust-A-bug for 2 years now and they are great. Great customer service and we never…read morehave had any bugs in the house (minus a few ants here and there). Highly recommend.

Robbie, is a Fox Pest professional who always has a pleasant word and a smile. I schedule my…read moreappointments and specifically ask for Robbie. I know that he will be thorough and the work will be complete. Living in a condo that has an very odd physical layout, results in a not so clear-cut treatment path for Robbie. He is meticulous and never skips a beat and I know I am well protected from pests! Thank you Robbie for your continued efforts on my behalf. They are ALWAYS appreciated.

I signed up with Fox Pest Control last month after a route manager came to my door and sold me on…read moretheir general pest plan. During that pitch, he specifically brought up mosquito fogging and mentioned including it in the $49/month price he quoted me as a bundled deal, since my neighbor already received this service. When the technician showed up for the first visit, it turned out mosquito treatment was never actually part of what I'd signed up for. What I'd been told verbally and what was actually in the contract didn't match. The rep either didn't know the difference or told me what I wanted to hear to close the sale, using my neighbors' service as a selling point. Instead of owning the mistake, I got two email responses from two different reps that read like AI-drafted templates with no one actually reading what I'd written. Both leaned on the same generic phrasing about understanding my frustration, but neither addressed the real issue: their own employee misrepresented the plan to make a sale. When I said I wasn't paying extra for something I was told was already included, the reply wasn't an apology or a fix. It was an attempt to upsell me to their pricier Yard Enjoyment Plan, followed by an offer to knock $10 off my current, wrong plan just to keep me signed on. If your employee misrepresents a service to close a sale, the right move is to admit it and either honor what was promised or cancel the account, not offer a discount to paper over the mistake. Every reply felt like it was pulled from a script rather than written by someone who'd actually read my complaint, which made the whole thing feel worse than if they'd just said nothing. I've since asked to cancel my service outright. For a company with such good ratings, this experience, a misleading door-to-door pitch followed by canned customer service, was a letdown. If you're considering signing up, get every promised service in writing before the rep leaves your driveway, because the verbal pitch clearly doesn't hold once you're in their system.

This company has done an incredible job in the last 3 months. So far they communicated well, and…read morehave done a great job with rodent control so far! Thank you!!

I highly recommend! I am terrified of bugs & moved into a home 2 years ago that had waterbugs & a…read morefew other weird things (ah!), but started using this company right away & 99% I never ever see any bugs anymore! (If I ever do, they are dead!) They are so patient & helpful with also arranging the appointments with my tenants. I have appreciated them so much these past 2 years!

Always on time Efficient…read moreWorks with my schedule Very professional Consistent Great customer service

Excellent professional service. We have had our home protected from "annoying pests" by Old…read moreDominion Pest Control since moving to Virginia Beach in 2016. Normally supported by Jason Fisher (but occasionally by others), we find this company to be "best in class" for its customer-oriented service, always courteous technicians, and willing to come back for a "spray touch -up" if needed. Price is highly competitive, but more importantly we have confidence in the job being done well. Scheduling is also easy.