I called Anytime Appliance on a Sunday and he called right back. He was able to schedule for…read moreTuesday and was there on time. We had 2 appliances that needed repair, our oven and our dryer. John repaired both quickly keeping us updated the whole time. Everything is working perfectly now. He is very friendly too!!

Called to get washing machine repaired. Arrived on time and was able to determine the issue but…read moremachine was beyond repair. Very happy with them.

Don Bacon has done a lot of work keeping our 90's Subzeros working great. We have had other people…read moretell us it's dead and unrepairable but Mike will get any Subzero back up and running in no time. I really trust this appliance repair company. Been working for us for 10+ years.

Dryer broke, went to Yelp and called the first 6 or 7 yelp recommendations first - not one human…read moreanswered. Don Bacon was #8 and a human answered the phone and booked a service call, a couple days later a tech showed up and DID EXACTLY WHAT THEY SAID THEY WOULD DO. I can't recommend this place and their level of customer service enough. When you have a household appliance go down it's not a matter of talking to a bunch of phone menus and middlemen companies just to MAYBE have someone from a subcontracted local company call you back (nobody did) - you need answers, when will it be done, and how much. Don Bacon for the win!

I had called Cowboy Cody to have my refrigerator repaired. He said he doesn't work on Samsung…read morerefrigerators and told me to call The Appliance Guy. Todd came out the same day and had my refrigerator working again the next afternoon.

Return calls to let customers know if he can repair the appliance in question. Never return my callread more

Excellent service with customer oriented and very knowledgeable team. I always call them first to…read morefix any major appliance. Honest, hard working and ethical organization!

I spent over $200 to have someone )Nick) look at my 19 month old LG dishwasher and was told the…read moreControl Panel was defective and had shorted out, because water had gotten into it. it would be $650 to repair ( I paid $699 for the compete dishwasher). I also have a problem with the ICE MAKER on my 3 year old LG refrigerator. That also was going to be in the hundreds of dollars to repair. I contacted LG directly about my problems and was told the Control Panel on the dishwasher was under warranty?? Why didn't Nick tell me that?. A-1 was prompt a coming out, knowing they would collect their inspection charge. After that, no help at all. I did contact A-1 and explained about what LG had said, but I received an explanation that they would have no way of knowing about the Warranty on the Control Panel. That shocked me because when I did my research and spoke to them (Tracy twice) I had read that they were a local LG representative.

Gerry was SUPER easy to contact and actually answers his own phone. There are is zero call center…read morerunaround to deal with. Gerry got us on the schedule for the next day and had me send him a pic of my dishwasher model & serial numbers do he could be prepared. Gerry showed up on time, diagnosed the problem and fixed it on the spot. We felt like his services are very reasonably priced and we won't be calling anyone but Gerry in the future. Support your local repair services!!

The service was done, quickly, efficiently in a matter of small amount of time. They were on time…read more They were friendly, very informative about the work they were doing.

Service getting the refrigerator I wanted was superb. Delivery was on time and quick. They were…read morevery careful moving out the old and putting in the new. They moved my old fridge to my garage. It still worked so I will use it there until it dies. I also had a new washer for laundry install. Again very quick and careful moving out the old and putting in the new.

We had a kitchen redo and got all of our appliances from Hagendorns. When we had an issue with our…read morerefrigerator, they did their best to fix it. Turns out it was an airflow issue. They replaced it. Couldn't be happier with Hagendorns customer service! Also, its nice to shop small.

My service request was confirmed, but no one showed up and I received no calls. I contacted them…read moretwice and never received a call back. I would NOT RECOMMEND them!

Awful work. If your home warranty selects them, ask for another contractor, IMMEDIATELY. They tell…read moreyou one thing then another when you call. I was told our washing machine needed a circuit board, and it was ordered by the workers. After two weeks, it was not delivered to us as was told by the workers so I called to get the name of the place they ordered to for an update. They told me that they didn't have the information and to get it from our home warranty company. The warranty company told me there was no order from Michael's repair after talking to them. NEVER work with Michael repairs unless you have money to burn.

Showed at the advertised time. Was pleasant and addressed the issue. Explained everything…read morethoroughly

Thank you! I called last Friday when our washing machine started leaking. Mr. Appliance came out…read morethe same morning to diagnose the problem, and help order the part needed for repair. This morning the part was installed and the washing machine is back to working order. I appreciate the helpfulness of the tech, and quickness or the repair! *One note: The tech was great, but kind of threw his tools around/dropped them instead of placing them on our wood floor. This was just a little thing I noticed as I was slightly worried about scratching/damage. Overall a great experience with this company however, and he did a great job fixing it!

Requested service and received zero response, bull shit company. I bought the product at their…read morelocation. Very unhappy no response. Will not recommend.

Is no stars an option? This business is a scam. Unfortunately my friend didn't read the other…read morereviews and needed their fridge fixed. They took her money, "completed" the work, and left. The work lasted a day and when she called back they told her she needed another part that cost more money upfront. So she paid and the part never came in and they never returned. Their contact number even changed multiple times. IF she got a hold of a person, they'd say they are on their way out and would never show up. She has reported them to the Cincinnati Better Business Bureau.

Terrible terrible terrible! Do NOT use. Total Scam. I have never seen a website with so much…read morenonsense listed on it. I only called them because I needed an immediate fix for my washing machine, and they "claim" to be a 24 hour service. What a Total joke. ZERO stars. Terry and Amy both lied to me, do not return calls, have no clue how to deal with customers, yell at the customer, blame the customer, charge WAY too much, and do shoddy work. He installed a "new" pump motor in my washer, as it was not draining the water. First, said he would be back at a given time, and had to call him several times to get an answer. He finally showed up 4 hours later than expected and installed a "new" pump. When I went to do my 1st load of laundry, the same error message appeared, and it did the same exact thing as before the repair. I called Terry. No response. Called Amy...same deal. When I called her and told her I stopped payment on my check and threatened to call the news, only THEN did I get something done. Terry came back out a few days later, with an attitude, and a new pump, in the box. He replaced the previous pump he installed, and told me the reason it didn't work was because he found change in the washer. Complete fabrication. The pump he installed was faulty from the beginning and didn't work properly. I didn't get ONE load of laundry to cycle through. He then screamed, yelled, and cussed at me when I told him Amy had said she would deduct the $35 stop payment fee from my bill for the inconvenience. When he called her to inquire about it, she bold faced LIED and said she never said that. Instead of more serious harm being done, and to get him out of my house, I just paid the $35. My washer has worked since he installed the appropriate pump. The first "new" one he installed looked like it was far from new when he took it out. There is no way 3 coins would break the fan blades on that pump. There was no change in my washer. He claimed he took pictures of it, and when I asked him to send them to me, he never responded. They overcharge for parts, claim to give you a $20 discount, then put that $20 back into labor. This business is a complete scam.

Terry Haynes Is a shyster. He caused significant water damage on a refrigerator repair service…read morecall, has no no insurance and does no return phone calls. His wife, Amy Garcia is an accomplice.