Fantastic In-Home Tech Support and Training! I highly recommend Henry with Computer Chimps for any IT needs. Henry came to my home to help optimize my setup, and the experience was top-notch from start to finish. What stood out: Streamlined Operations: Organized workflow and made my system run much faster. Clear Explanations: Explained how certain apps and programs function. Easy to Understand: Clarified complex tech concepts simply. Highly Professional: Knowledgeable, and very patient. I will be using Henry and Computer Chimps for my future IT needs. read more

They identified the problem quickly and effectively would recommend them. Very good work

Henry was very professional, thorough, friendly and above all patient with my ignorance and many questions. I highly recommend Computer Chimps! read more

I rteached out via Yelp's request for services because I had a dead laptop that wouldn't stay powered up for more than a minute and got a reply within a couple of hours. He asked a few questions on model and serial number. Once I explained the symptoms (battery may or may not always charge, etc.) he suggested I do a hardware reset (hold the reset button for 65 seconds using a straightened paper clip). This fixed the issue. He saved me from unnecessarily spending money on a repair I didn't need. You don't see this kind of honesty too often! read more

Henry helped me to set up a backup for my computer...He helped me find the best external hard drive for my needs, set up the system to back up weekly and promises to help me if I should need assistance as he is my go-to person for my software issues. read more

Henry helped me set up my new business computer and address all of the many issues that entailed, including software alignment, guidance on cyber-safety, and more. He was quick to respond to my inquiry and find a time to meet with me. His remote access service made the experience easy and fast. I highly recommend Computer Chimps! read more

Henry was great! my laptop had crashed and I was unable to recover. Henry had the issue diagnosed in a matter of minutes (hard drive crash). he replaced the drive and got me back up to an operating system in under the estimated two hour service. he explained everything clearly so I could make a wise decision about how to proceed. Best part is that this was all done at my home; I didn't have to take my system to a shop. great price, careful work, complete effective solution. I would absolutely recommend Computer Chimps for anyone's computer repair needs read more

Henry is awesome. He is responsive and helpful. He also got us scheduled right away. But prior to our hiring him for help, he even offered a troubleshooting tip we could try. Just to be a good human being. So he wasn't interested in taking advantage of us. He's very patient. And he's a good listener. He got our computer fixed up and prepared us for being able to fix the same issue if it arose again. read more

My computer crashed, sadly not backed up enough. Called Henry based on yelp reviews. He came out the next day and tried to get me up and running. Unfortunately windows and manufactures settings meant I was toast. Henry took my computer hoping to recover my data, didn't succeed, but got my machine up and running without the bloatware and updated settings to hopefully prevent this issue from ever happening again. He also gave me many suggestions for the future. Fast friendly service. If I ever need technical support again, this is where I'd go. read more

I had the tech, Henry, respond to my request. We have been emailing but have not set a hard appt for him to do the work yet; but so far, he has been very helpful thru emails only and I look forward to him helping me in person. I'm in the dilemna of Windows 10 and 11, thus waiting to buy a new PC. read more

Computer Chimps solved all my tech problems, quickly and reasonably priced. I reached out, got a response, booked an appointment and was up and running again in less than 12 hours! 10/10 recommend Henry and the team at Computer Chimps. read more

If there were room for 100 stars, I would readily give Henry a 100-star review. Henry spent over an hour on the phone helping me (free of charge) before I even committed to making an appointment with him. When I did book an appointment with Henry, he was punctual, respectful of my home (even offering to remove his shoes), and professional. Henry's knowledge, skills, and experience are unmatched by any other IT professional. Moreover, Henry is an excellent communicator, is personable, and strives to solve issues in the most economical manner. His pricing is straightforward and fair, and he responds to phone calls, texts, and e-mails in a timely manner. I highly recommend Henry's services. read more

This outfit is amazing, and I'd give them 6 stars if I could. I've taken my computers to them for repairs a few times by now and I've always been more than satisfied. Their rates are quite reasonable, the quality of their work is superb, and everything is thoroughly explained. Any questions or advice needed after the fact are addressed with alacrity. For someone like me who is barely computer literate, this is the only place to go. Fast, friendly service with a smile and extensive follow-up if required. I'll never take my computers anywhere else. read more

Henry has been lots of help with changing our TV, internet, and phone service. After the initial session, he has been available to answer questions and make suggestions. It is an ongoing process and he continues to help. read more

The computer tech (CT) I liked and used in the past retired. In my search for a new CT I came across Henry at Computer Chimps. A very high ratio of likes made me feel optimistic that maybe I have found my new CT. I had slow network issue that required him to look at my system on location. Very knowledgeable, friendly, and reasonable price made for a great experience. It ended up my machine, at 10 years of service, needed and technology update. After he left location, he took the time to complete a component parts list needed for updating at no extra charge! Not only was that a bonus you don't expect anymore, but his component picks and a advice saved me about $200 from overspending on technology I did not need. I think I have found my new CT. read more

Had no luck getting ahead hold of anyone! Tried calling their phone number but the line went dead! Also tried going to the address listed and unable to find the business at that location! read more

We had used Computer Chips several years ago with an excellent outcome and recently called Henry again when our wi-fi began misbehaving. He arrived right on time, and is professional and personable. He did a very thorough job re-configuring our wi-fi, simplified things, got rid of some extraneous cables that we thought were necessary but weren't, and fixed things so we could return the Ziply modem we were using and recommended just using a Netgear one. This is saving us $15/month going forward since we no longer need to rent the Ziply one. I strongly recommend calling Henry at Computer Chimps for any computer issues you might have. read more

Despite being backlogged, Henry returned my call, found a refurbished touchpad to replace the one that no longer worked on my old HP laptop, and then recommended against replacing it because something else could be causing the malfunction. In short, it's time to get a new laptop. If I ever need someone to repair the new one, I'll call Computer Chimps. read more

Responsive, Knowledgeable and Personable. This was my first time working with Henry but I'll certainly rely on his skills again in the future. He was willing to help me less than 24 hours after my first inquiry and spent two hours while remotely linked into my computer. I have a business website and business email and was no longer able to get my business emails which is super important to my success. I also have specific security needs that were not set up well. He was knowledgeable about every aspect that I needed help on. MOST IMPORTANTLY ...he listened! Super important skill. He listened to my priorities and then directly got to work on those issues. Along the way he helped to optimize my system and suggested additional practices to keep things running well. Henry is the second or third technician that I reached out to for these issues and he was head and shoulders above the others in terms of his effectiveness and ease of working with. read more

The folks at Computer Chimps were everything I was hoping to find with a fix-it shop. They were quick to reply to e-mail. They ordered the parts in advance. They came to me to pick up the computer. They delivered it fixed and lovely within 24 hours. read more

I'd give Henry 6 stars if I could! We needed a new computer with Windows 11 on it and Henry did a great job setting it up and transferring all of our programs and data from our old computer. He found some redundant costs we could get rid or and recommended some great ways to back up our computer files. We've been having him do all our computer stuff for years now - he's the best. And reasonably priced. read more

We had Henry help us with our in-home WiFi issues and were extremely satisfied. He was patient with us and effective in explaining the problems we were having with our various devices. We would highly recommend Henry to anyone like us having residential WiFi issues. read more

Henry gave me a quote on both my computer one i was upgrading the ddr5 to 64 gigs, and to set up my wife new window computer 11 laptop. I talked to him over the phone about the issues we where having he then said he could not help me that it would take to long told him money wasn't an issue. well he hung up on me. The next day microsoft got back to me the fix on my computer took less then 15 minutes,i figured it out all by myself i sent an email to microsoft support and they said my work around would fix the issue and it did.i have one thing i learned in life i'm 64 years old not much computer skills but one thing i do is when there a challenge ( I never give up and i never give in and i don't say to myself i can't do it.) Henry you should of tried if you had you mite have learned somthing,with kindest regards and god bless you read more

Knowledgeable, thorough, friendly...reliable! Thank you, Henry! Great Job. Excellent Job. Marvelous Job. read more

Henry, from Computer Chimps, was able to solve my printer problem. That was no easy feat since two other IT Tech's couldn't fix it. He stayed until everything was up and running and he was pleasant the entire time. Hire them! read more

Nicest person ever. Demonstrated extraordinary technical competence. Offered free advice that was very helpful. Mike Kler read more

Henry responded quickly to my request for help and solved my computer problem(s). He is knowledgeable, answered questions and educated me and my husband. He is great to work with. I highly recommend Computer Chimps. read more

I reached out about possibly getting my laptop fixed. He broke down the pricing which helped to understand if it was better to fix my current laptop or get a new one! He was through and responsive!! If you are looking for assistance definitely reach out!! You will see the difference! Other companies were not as helpful or detailed! Thank you Henry! read more

I had a serious problem with being locked out of my computer and had heard of Henry from the neighborhood on line forum. He was great, took the time required to fix everything and put it all back together He went the extra mile in checking All the components,and making sure I was back in action . Highly recommend this independent business.! read more

Henery is an amazing hands down the most friendly, helpful, and knowledgable tech I've fortunately encountered for my 12 yo son's PC building project. His fees are reasonable and spot on for figuring out what was going wrong only over Facetime with my son for 30 min. I'd definitely comeback to him for any future issues we might face and recommend Henry for all my friends! Thank you, Henry!! read more

Friendly service at an affordable rate. Henry will explain everything in great detail, and best of all come to your location. Would use again! read more

I highly recommend Computer Chimps. Henry really knows his way around computers and printers. There were several problems with my mine. I tried every fix I could find on the internet, without success. Henry knew what was wrong right away and fixed everything. He arrived promptly and was very pleasant to work with. read more

I have an unusual situation that Henry helped me with. He spent all the time I needed to explain what he was doing and why. Reasonable rates, great service and a nice person. So rare these days. read more

Henry was helpful in an unbiased way that wasn't self-serving. I think this company is trustworthy.

Henry was amazing. He is great to work with and was able to quickly fit me into his schedule. He was friendly, responded quickly and provided a great in home service. I'd definitely recommend him and if I have any other issues I'll be giving him a call. read more

I made the mistake of buying a HP all in one computer. I pushed it forward by accident, it fell over and that was the end of the monitor. I am outside of his service area, but it was well worth it. Henry came out and retracted my hard drive, loaded a new laptop, and set me up to be up and running as if nothing went wrong. He truly was a lifesaver and worth every penny. He was profesional, timely, and gave me a true piece of mind. He will be my go-to from now on. read more

My gaming PC wasn't working anymore and I couldn't figure out what was wrong. Henry came out, picked it up and brought it back the next day. I now know what's wrong and what to replace. Great customer service and super reliable and trustworthy. read more

Henry was awesome to work with and provided amazing service for my laptop repair. I needed a new keyboard due to issues with numerous keys no longer functioning, and I needed it done with a quick turnaround. Henry was able to provide the service in a very timely manner and the laptop has been working great, and he also did a really helpful diagnostics for another laptop. Highly recommend and I'll definitely be calling again any time I need computer repair! Thanks so much, Henry! read more

A review which I'm more then glad to compose. Henry was awesome. I was dealing with a strange problem on my laptop. Endless start loop. Henry suspected the issue and gave me some options. After some processes Henry had my laptop up and running. But he deserves further credit for adding value. He not only got my Dell up and running, but he made sure it was fully up to date and gave me valued suggestions on how to avoid the issue in the future. So, I do recommend his services. read more

It was a great experience with Henry in getting my Mac repaired. Clearly communicated the scope of the repair and the cost well in advance.Super friendly and knowledgeable. Proactively ordered some additional parts to ensure a perfect repair. The biggest plus was his willingness to perform the repair onsite at these COVID times with the required precautions. Would definitely recommend to anyone who needs a professional service! read more