How kind; the cost was $25 for my old laptop password removal n i had a $100 bill and $14 in small bills n they didnt have change n they asked how much do i have in small bills n they said thats fine just pay $14!~~ P.S. The cute lil pup there is adorable!! read more

I have worked with Luis and Victor for 10 years. Amazing help. They follow through. They know my business. I was thinking, "They already have a 5 star average rating -- do these guys really need my review?" Well, they don't need it but I owe it to them. Everyone now knows how good they are. But then again, when you are talking about your business and your data, every bit of trust helps. They have helped me configure local networks, routers, set-up new machines, even fix internet-enabled security camera systems at apartment buildings and daisy-chained routers to enable wi-fi at various locations. To think -- I knew them when they were just starting out! Now look at them! Still good, but even better. read more

Very happy with the service I received from Victor. My MacBook Pro's battery was completely drained and would only last maybe 30 minutes before shutting off. Well I ordered a new battery and just needed someone to install it for me. Called a bunch of places in/around Echo Park to get the best price. After all these calls not only was Victor the only one that over the phone explained to me the process of proper battery mainenence, but he also provided me with a quote that was half that of everyone else I called ($20 out the door as opposed to $40+ from other businesses). I hung up with Victor, packed up my computer and new battery, and headed straight over. Victor is a very friendly and professional guy in person, just as he was over the phone. Quickly went over the work that was going to be done and promised me back my computer within 3-4 hours due to their current workflow for the day. Well not even an hour and a half later and I get a call back saying my computer is ready for pickup. Go back to get it and it's working perfectly. He even took the time out to explain to me how often I should do a full drain of the battery and even recommended a program to keep track of my battery's lifespan. He even took the time to clean out the computer while it was open and clean my keyboard. Overall I am very, very happy with the service and work performed by Victor. Fast, cheap, reliable, honest, and caring service. If there's something that will keep me coming back and giving someone my business it's customer service. This will be my go-to for any future computer work that needs to be done. Thanks for your great work, Victor! read more

Just because they deserve it! They are capable, kind, patient, well mannered and honest; just anything that people offering a service and dealing with public should always be like! read more

After my computer crashed in the middle of watching a Flight of the Conchords episode, I knew that I had to get it fixed--fast! I picked Computer Doctors because it's close to work, and I am SO HAPPY with the service I received there! Victor really was like a doctor for my poor, sick computer. When I arrived, he led me to a cubicle with a big desk and chair, and we sat down and talked about what was going on. He listened carefully and said, "OK, I'll be taking care of your computer from now on," (just like a really nice doctor or nurse would say before surgery). He assured me that everything was probably fine (a software problem, he thought) and that he would call me the next day. Well, the next day he called me, told me what was wrong (my computer was infected with the MyDoom virus from North Korea!) and he said he would repair everything and reinstall Norton Antivirus. True to his word, the next day, I went to pick up my beloved computer, and it was as good as new! He had cleaned the computer itself and the physical components (he said it was super dusty) and he even gave me a bottle of compressed air to prevent further dust problems. The price was reasonable, and I only had to be separated from my computer for two days. Thanks again, Victor! Great work! read more

I would add another star if I could. This place really seemed to good to be true, but there are no worries here, it is as good as it gets. Miguel and his team saved my MacBook, and me from ultimate despair. After my Mac crashed and my Time Machine back ups were corrupt, Miguel was STILL able to restore my computer files, setting and appearances to what they were before the tragedy. He also upgraded my RAM and replaced my damaged hard drive (the culprit behind the whole dilemma) and spent 5 long days working on my machine for an incredibly low price - not to mention, the whole time providing many thorough and comforting phone calls along the way. Best place I have ever found for repairs - and I got some great tips on how to prevent this from happening again and to keep everything running smoothly. I discovered Computer Doctors after Apple 'fixed' my computer, and 4 long days alternating between tears and insanity trying to restore my files. I read the glowing reviews of Computer Doctors and thought I'd give them a shot. There excellent service made me relax and realize everything was going to be okay with the current problem and anything that might arise in the future. See the doctors, you will not be disappointed. read more

Over the past few years I've patronized them maybe 5 times? Each time I've been completely satisfied with the service I've received. If in the future my computer craps out again I have no reason to go anywhere else. Cons: Can't think of any. The last time I was there I mentioned I wanted to go to go to Mexico to study Spanish and Victor recommended the city of Guanajuato. I'm going there next month. read more

5 star service at very reasonable price! I walked in with my Dell laptop since it didn't turn on and took overnight to boot, and Keyboard was not working. I went there and it was turned on, so I only bought the keyboard. A week later, computer doesn't turn on at home again, i walked in again. and it was working fine at Computer doctors. A week later, my computer still gives me problem at home. I decided to leave mine for diagnosis. They did complete diagnosis and gave me reasonable price for labor and part. 5 days later my computer is like brand new. Both guys who listened to what I said were very friendly and explained the problem so i could understand. Truly 5 start service. Amazed. read more

The guys here are amazing. They're honest, fast and thorough. Where else do you hear "I'll run an update right now and I'll call you back in an hour or two to let you know what I've found"? My laptop was down with a few issues with the battery and harddrive and I brought it in to get it fixed. They work with each computer knowing that the customer needs the computer back ASAP, which is great for everyone. They express-ordered the replacement battery for me and replaced my harddrive all within a day. Their computer diagnosis is free so even if you don't intend to get your computer fixed there, bring it in anyway and they'll tell you what's wrong with your computer without treatening to lock you in! read more

Fantastic business and people. I have used them for many years now I never regretted it. Ask for Luis.

They are the BEST computer repair shop for Dell! I fixed my Dell laptop here and I really appreciate it!! Highly recommended!! read more

Situation: My Macbook pro was in my suitcase and i dropped my suitcase traveling. Had problems turning on was very worried because all My information was there and i didn't have a backup drive. I went to Apple and they said the hard drive was broken and needed replacement and they were charging me $137 plus they cant and wont retrieve my data stating it was company policy. Before i went there i trouble shooted my lap top and said hard drive was okay. When i got back to LA i was looking for a computer place who could help me. I saw Andys shop and read the reviews and decided to give it a go "Guy" and Andy helped me out! They were courteous and professional. They ran a diagnostic on my computer and said it was only i connection wiring that needed replacement! Not the hard drive! Had it fixed and just a few hours i got my lap top! I was impressed and they saved all precious information I give them 5 starts for outstanding service I Highly recommend this place! God bless Guy and Andy! More Power read more

Seriously as good as it gets. These guys are super-responsive, trouble shooters that get things done fast. After spilling 16 oz of hot, sweetened tea on my computer, other places gave my MacBook a much graver diagnoses, and quoted me about double what Computer Doctors did. These guys handled things calmly and, within a few hours, told me all I needed was a new keyboard. They backed up my data for free and had my laptop up and running in two days for dirt cheap. That was over a month ago; it still runs great and I haven't had a single glitch. The best part: These guys are super-sweet and helpful and will do their best to speak your language. No matter how much of a Luddite you may be you'll get none of the geekful judgment of other repair shops. Use them. They rule. read more

The Computer Doctors sat me down with my computer literally like it was a doctor's visit. They listened, offered some ideas, and above all, remained calm and confident despite my believing my computing world had come to an end. They delivered in the time they quoted and returned my PC not only virus-free, but fully cleaned (fan, keyboard and screen), updated (windows, McAffee and browsers), and they even removed the useless security software I installed when I was first self-diagnosing. And they offered a ton of advice about how to best treat my machine and back it up in the future. I hope to never be back, but if I am, at least I know I'm in good hands. read more

Long story short: My mac wouldn't let me log in. I called apple. I spoke to one of their tech guys for 45 minutes. No luck. I tried the few tips I know myself to fix it. Again, no luck. After reading the reviews on these guys from other's, I decided to give them a shot. Spoke with the supervisor Victor. Really nice guy. He worked with me on my concerns. Had one of their techs, Brian, come out to my location to see if he could diagnose what was wrong. After about 45 minutes together trying to get the mac back online, we solved it. Brian was patient and very nice. Probably saved me a couple hundred bucks and the computer never left my place! They even gave me a little discount on the price. Highly recommend them, especially if you need someone to come out to your place. Thanks again guys. read more

There is a reason these guys have such GREAT reviews! Have been taking my MAC here for years. I am fairly certain they saved me a couple thousand dollars by upgrading my current computer. I am not the most technologically savvy person and no question is too big or small! Sometimes I just pop in for basic computer things and Victor is ALWAYS so kind and patient answering my questions! So grateful to have them available they have 100% decreased my frustration and relationship with my dreaded computer. Go! You won't regret having these guys as a resource! read more

I love this place! I brought my mac here after I had taken it to Geek Squad and it broke down again a month later. Computer Doctors found the minor problem right away, unlike geek squad, and fixed it quickly!!! My computer is working fine and its been almost a year now. Thank you guys! read more

I rarely post reviews on yelp, but I was so compelled by the excellent and fast service I received at Computer Doctors, I figured the least I could do was write one. My MacBook's LCD was broken, and after being told by an Apple Genius that it wasn't worth fixing, I decided to get a second opinion. Victor not only assured me it would be worth fixing, but also gave me an amazing price ($200). I had my computer back in less than a week. Quick note: If time isn't an issue for your repair, make sure to let them know, as in my case they were able to get the part for less given more time. The price they initially quote you may assume you want it back asap (24-48 hrs) read more

Totally awesome experience! I thought I was pretty smart so I decided to build myself a new "super" computer! Then I found out I wasn't so smart after all. My new computer started crashing all the time. I tried everything to remedy the problem but to no avail. I was sure that the prognosis was terminal. I brought my computer in and was greeted by an extremely friendly staff. One of them took me to the consultation area and listened attentively as I blathered on about my theories and concerns. They gave me a reasonable quote for diagnosing the problem and said they would be in touch. A couple of days later I was informed that my computer was ready to be picked up. They found the problem, fixed it, and stress tested my computer. All of this for no extra charge. Highly recommended! read more

Look no further for reliable, kind and thorough support for computer repair!! I can't thank the team at Computer Doctors enough, I am constantly confused at what to purchase, integrate and fix with my equipment and they walk me through every time. I recently- dropped my computer and damaged the usb and they had many solutions to save this upcoming presentation that I had the very same day. I feel so fortunate to have met this stellar team! ‍ read more

Victor is amazing! Talked me through everything and figured out what was wrong with my laptop overnight. So so grateful. Amazing customer service. Will definitely come back if I need another repair read more

Honest and friendly owners!! They gave me options with no pressure and are easy to work with. My motherboard died and I opted to buy a new computer instead. They were friendly enough to remove the hard drives for me. Will return if I have future computer problems. Highly recommend! read more

My CPU fan stopped working and I brought it into these guys. They fixed it very quickly and were very transparent in the process. Really, couldn't ask for more. Should I have any future problems with my PC, I am going with them. They are thorough, professional, and efficient. read more

I know what you're thinking. All 5 stars for a computer repair place -- a notoriously aggravating service -- that can't be for real! I couldn't believe them myself, but since this place was closest to my house anyway I gave it a try. My laptop would not start up, googling the error suggested a failed hard drive, and I had 3 months worth of data and work on it, none of it backed up because of... long story. Needless to say I was freaking out!!! And I gotta tell you, these guys REALLY do deserve every one of those 5 stars. I've been recommending them left and right! They are super nice and professional, diagnosed and fixed a very obscure problem with my Macbook Pro in 48 hours (which included having to order and receive a part, otherwise I think it would have been even faster). It cost way less than I expected too and the hard drive and data are safe. I'm sure the apple store would have taken over a week and charged me five times more, esp given my desperate state. These guys called me every step of the way to let me know the status of the repairs. I especially liked the free diagnostic (which btw is a huge task with Macs) and that they gave me an accurate cost estimate. They even cleaned my screen and keyboard so now my laptop looks and works like new. I'm never taking my electronics anywhere else from here on! THANK YOU FOR THE AMAZING SERVICE VICTOR! read more

Another great place I would never have found without fellow Yelpers (thank you!). I can confirm what I read in the best reviews. They are honest, expert, reasonable rates, friendly/courteous, and have a steady stream of customers. We had a thinkpad laptop get the blue-screen-of-death (BSOD). Turned out to be HD failure. They recovered all the data and moved it over to the new HD they installed. They were very good at explaining their diagnosis as it unfolded, explaining what they were planning to do. Work done in a couple days as promised, laptop back up like nothing ever happened. This is where we'll take all our computer problems from now on. read more

Stay away from Best Buy, Office Depot, and Staples if you want your computer repaired. Although...if you like paying nearly $100 for just a diagnosis AND waiting at least a week or two for that diagnosis, then go to one of those places. Otherwise, Computer Doctors is the THE place to go! I KNEW that my HP laptop had a simple problem...LCD only worked if the screen was at an angle less than 90 degrees. Do-able but annoying. The office supply/electronic monsters told me it'd pretty much be nearly $100 for the diagnostic and probably $300 to get it fixed..at least...and they'd have to send it somewhere to the Inland Empire because they don't actually fix computers. They tell you they do, but really they just have some dude stand in the computer section to assure you that your computer will be fixed...once they send it somewhere else. I browsed online and found Computer Doctors. They determined the problem, ordered the part, and fixed the problem for less than $150...and it only took a couple days. AND they detected some other issues my laptop was having, and were nice enough to show me places online to address the issues at the lowest cost possible. Too bad real doctors aren't like the Computer Doctors. read more

Professional, Polite, and Honest. I had a defective battery in my laptop, and I was able to get it replaced with minimal fuss. This place was fast and efficient, with fair prices. read more

I'm not "savvy" when it comes to technology but one thing "Old School" does know, and that's CUSTOMER SERVICE & FAIR PRICING! Computer Doctors never fails to delivery in either of those areas. When my computer starts spitting out crazy messages; looking sick around the gills, or gives me the long silent treatment no other computer support service provider comes to mind. Thanks Computer Doctor for doing what you do best, offering Friendly Customer Service & Excellent Information Technology Support!! I give them 5 stars because they're a service I can trust. Gail O. read more

I have been here with various computer emergencies many times. I have a MacBook Pro and Victor has always been able to help, fix, replace parts, in a minimum turnaround time. Today,he fixed my screen, that went bust, in about 4hours. Prices are super reasonable. Very highly recommended. read more

I just got my laptop back from these guys today -- my logic board needed to be replaced, which was super expensive (mostly to order the part) but still better than replacing the whole laptop. I'm not a computer person but I tend to do my research, so I was really appreciative of how they went about diagnosing the problem and informing me of my options and helping me find compatible parts from reputable sellers. Since it was such an expensive repair, I was also very appreciative of Victor's excellent communication, timeliness, and transparency -- I was a lot less stressed about how much money I was dumping into fixing my laptop because I trusted them. 100% recommend these guys and will return to them if I need anything in the future! read more

Been coming here for all my computer and service needs for many years. Honest, Fair and Knowledgeable, I would definitely recommend them to anyone needing IT Services, Laptop/Computer Repair, or Upgrade Services. Regardless, of whether you are a computer geek or a novice, Victor and Luis are both very patient, professional and courteous. read more

Took my computer in last month when it got hit with the Trojan virus, and also had them fix issues I was having with MS Office 2010. Pros: They fixed the problems, stayed within the estimate they gave me, and gave me good maintenance advice (one month later and I've had no issues.) They treated me with respect, not like I was some kind of idiot who did not know how to use a computer. Cons: Irritating parking lot, had to return an hour later to get the computer when they thought it was ready, but it was not quite there yet because it was slow to start. That problem only happened the first couple of times I turned the computer on after they fixed it, though--it's fine now. Overall: Definitely recommend this place as they were professional and knew what they were doing. read more

Hands down the most professional and honest computer repair shop I've ever been to!! They will fix your problem no matter what. I know i found my home for computer repairs ! Thank you so much guys !! read more

This place is great. One of the things I love about it is that they will not try to upsell you. I repeat, they will not try to sell you things that you do not need! I initially took my studio's rendering PC to them and explain that I needed it to be upgraded. Luis explained everything that he did to the computer, explained what all that meant, and also explained that one of the things that we had tried to upgrade, wasn't necessary at the time. Instead he recommended that we change something else that would eliminate a lot of the issues that the computer was having. Our company has since reached out to them to become our IT people, and I will update this review in the months coming. However I cannot say enough good about this business, I'm definitely going to bring my personal computer to them as well! read more

This is one of the greatest and the most professional honest place in California. Talk to Victor 10 star!!!!

This place is the best! Very trustworthy and they do great work! Victor and his staff had my computer up and running in no time and kept me informed every step of the way! I had picked up my computer, and later noticed that the charger wasn't in the bag; I called the Computer Doctors the following day to to let them know, and that I would come by and pick up the charger, however, instead of me going back to their office, one of the workers did a socially distanced drop off outside my home--how cool and sweet is that! I highly recommend The Computer Doctors, Inc.--great prices and an honest staff--very much appreciated them! read more

The best pc repair shop and services thanks victor for helping me. I came here to get my laptop fixed and they find the problem it was fix fast the prices are very good I highly recommend it for anyone very honest people read more

Computer Doctors delivered wonderful service yet again when my laptop was having a problem crashing when it was set down the wrong way. Victor helped me upgrade my OS, which was a common source of bluescreen errors. However, when I took the laptop home, the problem persisted. I brought it back, and Victor took another stab at it *free of charge*, securing my hardware inside the computer, which seems to have resolved the issue. These guys are class acts and I'm lucky to have them nearby! read more

As long as I'm in LA, I will use Computer Doctors for my computer needs. Victor is simply amazing and kind. He provided awesome service and at a really reasonable price. You can trust that the team will meet and exceed your expectations. My laptop is running better than ever and I enjoy using it again! read more

This place is legit 5 stars. Victor is such a cool guy. Great service and pricing. So happy I found a goto place for my computer repair needs! read more