I've hired several computer guys in my life and Jon is hands-down the best. Doesn't upsell, gets…read morestraight to work, keeps me informed of what he's doing, suggests several great options that I hadn't heard of, knows the industry backwards and forwards, keeps on telling me he's not great at printers but he's helped me with them too. Upbeat, considerate, totally professional.

Jon was professional, knowledgeable, and personable. We had a range of computer issues, and he…read moreresolved them all! Fortunate we found this gem!

So glad I found these guys! Stephen was very helpful! I thought my whole business document…read morelibrary was about to be lost. Stephen was able to walk me through getting it to a safe place over the phone. I chose Slave To The Machine because of its proximity to my home office but I didn't even need to wait for an appointment or go to their location. Thanks again for the great service and for being 'real Portland' at its best! I will be hiring STTM for my next issue which is a hardware compatibility issue.

I was looking for a reliable PC repair service to troubleshoot my brand-new gaming PC, and I'm so…read moreglad I found Slave To The Machine! Unlike other PC repair services that jump straight to charging for a diagnosis, Stephen actually took the time to give me troubleshooting advice--for FREE! Stephen genuinely cared about saving me money and even suggested that I contact the PC brand's customer service first before having him work on my PC. His honesty and willingness to help without asking for anything in return really stood out. If I ever need professional repairs, I know exactly where to go. Highly recommend!

We were looking to replace our existing computers and not getting the undivided attention of any of…read morethe major computer companies. We then decided to call I-5 computers to inquire about upgrading our existing computers. Darrin fix our computers for us, did way more than expected (our computers were in pretty bad shape) and did so in a timely manner, despite some challenges. Thank you so much, you saved us thousands!

Super nice guy! Appreciate him taking the time to check out my dell laptop. But unfortunately he…read morewas not able to fix it and get it to charge pass 67% Came in for that reason, and that reason could not be fixed. Gave my laptop an update which was nice

My laptop decided to give up the ghost after several years- ironically, on the VERY day I was…read moreplanning to download all my photos onto a hard drive. It started with my taskbar freezing, then disappearing. After a hard reboot, I had a blank screen. Not being terribly computer savvy, I tried several times over the next few days to restart the computer and would get a message while it was going through its startup cycle, but then it would just cycle endlessly or eventually display a blank screen. After multiple attempts at internet fixes using my phone, I took the computer to a local repair shop, but it was too severely corrupted to repair. The proprietor did take out the hard drive and reinstalled Windows 10, and also gave me a business card for Cascadia Data Recovery. I decided to go ahead and try the service, because they advertised a set rate with no payment if no data was recovered. I called Cascadia and spoke to a very helpful person who detailed how to send my corrupted drive to them and what to expect. I was sent instructions and a shipping label via email as well. A couple of days after I shipped the drive, Cascadia sent me a message that my data was recovered, and included a view-only attachment that showed the names of the recovered files. Everything was there! I was given the option to pay the fee at that time if I wanted to continue with the data recovery, as well as to have the data downloaded to a new external hard drive (for the cost of the drive- they will not accept one from the customer). I paid the fees via credit card and was shipped the drive shortly afterward. I couldn't be more pleased with the service and customer care I received. I have recommended Cascadia to a few people already and will continue to do so!

From the owner: We specialize in flat-rate data recovery. There is no charge if the data is unrecoverable and we…read morecover shipping both ways. Evaluation is always free! We recover from all media types including internal/external hard drives, Mac, PC, RAID, SD cards, SSDs, etc. We have a Class 100 cleanroom and all the latest equipment for recovering from a wide range of data disasters.

Butch came to my house to fix several computer issues. I thought it would take 2 hours, it look a…read morelittle more than 1 hour- for multiple issues! I was ready to buy a new computer and printer, but he was able to fix both printers --mechanical issue on one, software on another- you know, win7 has 64bit and 32bit and when the updates segmented the two, you can not longer use the universal driver.... blah blah blah.... not something I can solve myself using Google- believe me, I tried! He even gave me some tips for future issues, and issues I used to have with my monitor. So now I have things to try when the monitor goes out again, before I call him again to fix it. I've used other computer repair places, but Butch is the one I'll be returning to since the other places couldn't fix my other issues. My computer is my baby and I need it for light room and photo management, so I can't let it die so easily. Price was very competitive and I'm so happy with the work done.

From the owner: We specialize in personal and small business support and repair. We also do data recovery, website…read morebuilding and maintenance, and educational classes.

Jason was awesome! Super good communication and efficiency…read more Reached out and he got back to me with times he was available immediately even when I had a somewhat inconvenient schedule. I handed my laptop off to him to be repaired (broken screen hinge) and he said he'd give me a quote within 2 days or so. He ended up giving me the exact price for the part needed as well as his service fee within less than 24 hours. And of course, I'm very happy my laptop is working again! :)

Huge thanks to Jason's PC and Laptop Repair! I had a power surge issue, reached out in the morning,…read moreand he had my computer up and running within 2 hours -- all before noon. Super impressed with the quick turnaround, great communication, and genuinely friendly service. Highly recommend Jason if you need fast, reliable help with your PC or laptop!

After spending forty years as a computer engineer, I thought I could change the keyboard in my own…read morelaptop. I ordered a new keyboard, looked at a youtube repair video, and realized that I was completely out of my depth. I took it to Wolfie who deftly disassembled the entire machine, discovered that I had the wrong keyboard, then built up a replacement with pieces from the old and new keyboards. This involved careful work on plastic pieces. The result has worked great now for a couple of weeks. I give Wolfie my highest recommendation.

Communication was off and on, but that's to be expected when chatting through a third party like…read morethe Yelp app. Once we hooked up, Wolfie(?) was concise and accurate about his pricing and the work I requested. It went well and I had my screen replaced in about an hour. This was on a foreign phone (Oppo Find N5, a fold phone not sold in the US) that 3 other shops declined to work on. Pricing was good also, so I give this repair service an AAA+++ rating.